We are a small company of less than 10 people but have a growing need for help with recruiting and requests from employees on items related to HR and benefits. We would like to outsource these items and potentially future tasks.
Current responsibilities would include:
1. Monitoring an email inbox for incoming requests for support from customers or clients.
2. Responding to requests within a timely manner (same business day)
3. If a request is received and it is unclear how to respond it should be escalated to client point of contact for assistance.
4. Example recruiting requests would be receiving an email with candidate resume, request will be to reach out to potential candidate to request information such as current salary, reason for moving, availability, etc.
5. Example employee requests would be for information on company health benefits.
6. Example on-boarding process would be running through checklists of forms and paperwork.
1. We need someone who is fluent in English and is easily understandable over the phone.
2. We need someone who understands and has experience working with gmail and google drive.
3. We need someone who has the correct software such as the ability to create pdf's and zip files, as well as encrypt zip files and pdf's.
If this sounds like something you are interested in and you meet the requirements please let us know. We recommend a brief explanation of why you meet the requirements.