Here’s a video from me! https://youtu.be/Thqn6NGZ-Wg
See the rest of our team here: www.Facebook.com/XLBroadband
XL Broadband’s primary objective is to ensure that our customers experience the highest quality of Internet Services and support. This includes unmatched reliability, fast speeds and great customer service. We want to make sure that our customers are always happy with their Internet Services and we look forward to helping new customers by introducing them to our Internet solutions.
As we are expanding our network, we are in search for a very competitive virtual assistant to support us in our daily functions and office processes. In this role, the contractor will join our team and will have to be specialized in many of the areas specified below. H/her responsibilities are (but definitely not limited to):
- Video call meetings via Skype or Google hangouts
- Onboarding new employees
- Training employees*
- Social media management
- Create and manage accounts
- Calendar management
- Data management - collecting data for docs, sheets, presentations
- Bookkeeping: Entering transactions, receipt management, etc.
- Online research (Market research*; specialized Internet research)
- Client and partner management - gifts or cards to employees/clients
- Planning business and personal trips
- Keeping an eye on the competition
- Being informed about your industry
- Website maintenance
- Content creation for blogs
- Running weekly company meetings (Take transcription and handle correspondence; prepare, collate and ship proposals and meeting materials)
- Handling calls, emails, texts, etc.
- Manage contact lists and customer spreadsheets
- Make travel arrangements*
- Handles utility bills and balances books of accounts
- Database Building / Updating Contacts or CRM
- other tasks as assigned related to the job
Software preference: Proficient in the use of the following: * InfusionSoft * Basecamp * Invoice Ninja * Zendesk * Asana * Xero * Wordpress * Shopify * WishList Member * Thrive themes * Magento * Rainmaker * Opt-in Monster * LearnDash * ProProfs quizmaker * Trello
Job Location: Remote
Timings: US Business Hours between 8:00am to 9:00pm EST
Shifts: 2 Shift hours: 8:00am to 3:00pm CST and 2:00pm to 9:00pm EST
***When sending your proposal, please be sure to follow the instructions as shown in my video.We will require you to fill out a Career History Form in order for us to check your references and make sure your goals line up with ours.Please start your salutation with, “Hi XL Broadband”.