There are many product listings on Amazon that need to be monitored every day. We need to ensure that all customer comments are responded to promptly. Our team is handling the low star review comments, but we need 3 more person to handle the 4 and 5 star reviews. Responding to our customers on time provides them with a positive customer service experience. This type of customer service is one of our biggest priorities.
THIS WILL BE A LONG TERM ASSIGNMENT and we need a freelancer to handle this task. Maybe that's you?
This is an ongoing contract - Once a day, 5 days a week (Monday, Tuesday, Wednesday, Thursday, Friday) a maximum of 10 hours per week. Work must be done any time between 12:00 am- 11:00 am PST.
*IMPORTANT* We are asking for you to comment on customer reviews as a Caseology representative. You will be provided an Amazon account and templates on responses to give to our customers. You may use your own discretion on which you think is the most relevant.
We require you to REPORT every working day by 11 AM PST (Monday, Tuesday, Wednesday, Thursday, Friday.) This report must include which phone cases you have commented on, your name and how many comments you replied to. We anticipate you are familiar with Amazon listings and spreadsheets (Google Sheets.)
Reports will be made on a spreadsheet and will consist of information about the listings that need comment responses (we will provide the template, rules, and instructions for commenting.) We will provide more details in the instructions. [We want to work with good people and will offer a higher pay rate for consistent and accurate performance.]
Applying: Along with your cover letter, please answer the following questions regarding this Amazon listing http://www.amazon.com/dp/B01A0C8QHG
How many product pictures does this listing have?
How many bullet points does this listing have?
What is the first word in the product title?
How many color options (product variations) does this listing have?
Also, ensure the first word of your application is SPUMONI. Failure to include this codeword will result in your application being rejected as it proves you don't read instructions!
We thank you in advance for applying. Please note, the successful contractor will be required to agree to maintain confidentiality and not resell or offer the information from the reports to anyone outside our company. We look forward to working with you and wish you the best.