key account specialist
Ethon Healthcare Solutions is seeking a full-time key account specialist for our business. This candidate will be responsible for providing customers with assistance via phone and email, answering questions and providing assistance based on the individual needs of the client.
Ideal candidates will have a positive attitude and a dedication to providing superior customer service. This is a great position for somebody who is looking to join a rapidly growing company.
* Positive attitude.
* Computer Literacy: Good knowledge of web-based applications and common Internet protocols and conventions (web browsers, email, HTTP, FTP). Microsoft Office applications (Word, Excel).
* Friendly, outgoing and personable attitude with an ability to gain rapport.
* Strong communication skills: Clear speaking voice, use of proper English grammar.
* High School Diploma or GED.
* Ability to maintain a Professional & courteous demeanor at all times.
* Previous customer service experience.
* Self-starter, with ability to work well with others using tact and diplomacy.
* Excellent written and verbal communication skills (proper spelling, grammar and punctuation).
* General working knowledge of computer hardware and software.
* Quick and accurate typing skills.
* Ability to effectively multi-task many responsibilities and projects.
* Assist customers with problems as they arise.