We are requesting consulting engagement to gather understanding of multi-site property management market in US. The companies in the space provide following services to businesses across US
•Exterior maintenance: Snow & Ice Management, Landscaping, Cleaning, etc.
•Facility Maintenance: HVAC, Plumbing, Handyman, Electrical, Pest control, etc.
•Interior maintenance: Floor care, Carpet maintenance, Window washing, etc.
Some of the players in the space are: SMS Assist, Service Channel, Facility source, Brickman etc.
Scope of Work:
The scope of this project includes:
A. Market overview and size estimation:
1. Provide an overview of the market with details of sub-segments
2. Provide an assessment of size of the market, growth over time and break down by verticals and regions (please include sources of data as well)
B. Layout of competitive landscape:
1. Map the competitive landscape to identify top players across categories
2. Map the landscape to identify top players in each of the 3 categories
3. Benchmark the players on following metrics:
a. Business Description
b. Size of the company
c. # of customers, # of service providers
d. Service verticals covered
e. Geographical reach
f. Industries served (Retail/Healthcare/Government etc.)
g. Key customers
i. Any other KPIs
C. Go-to-market Strategy:
1. Details of go-to-market strategy of each player
2. Compare and contrast the strategies with qualitative overlay of positives and negatives of each
D. Points of differentiation:
1. Detailed value proposition of each player identified in Part B.
2. Benchmark different players to identify points of differentiation and its sustainability going ahead
E. Customer feedback & reviews:
1. Compile reviews for the key players from both customers and service providers
2. Qualitative overview of which player is executing well and factors supporting growth