Desktop Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
Looking for an IT Consultant or Small Consulting Group to troubleshoot\maintain small\medium business IT Technologies. Must be well versed in Windows Server platforms, Exchange, Backup Technologies, Group Policy, and LogicNow Managed Services. Will see a wide range of business types, IT Technologies and issues. Must comply and understand HIPAA policy. Need to be able to contact you via email and phone readily 9-5EST although a bulk of the work that needs to be completed after 5PM EST. 10-20 hours per week.
Skills: Desktop Support IT Management Network Administration Network Monitoring
Fixed-Price - Intermediate ($$) - Est. Budget: $8 - Posted
ABOUT FLIPPA Flippa.com is the largest marketplace in the world for buying and selling online businesses (websites, domains and mobile apps) and is looking to establish a world-class customer support team in Manila. Flippa.com is one of the fastest growing companies in Australia, with sales volume exceeding US$175m. IDEAL CANDIDATE At Flippa, we love our customers and recognise that providing them an awesome experience is critical to our success. We are looking for someone that: • Has experience with business administration; • Possesses strong attention to detail and picks up things that other miss; • Has strong written communication; • Has experience working with a Customer Relationship Management Tool, preferably Salesforce; • Enjoys collaborating with other areas of the business (product, marketing and account management teams) to improve the customer experience. • Wants to be part of a company achieving great things. If this sounds like you, let’s chat! RESPONSIBILITIES Your core responsibilities will include: • Processing Buyer applications as thoroughly and efficiently as possible; • Entering sensitive information into Salesforce; • Responding to general email inquiries; • Relaying site issues and bugs to our product and development teams; • Communicating with high-end clientele over email to arrange meetings with sales agents; • Collaborating with other business units to pass off potential leads to appropriate parties. REQUIREMENTS To be successful, you must have: • two (2) or more years’ in customer service experience or business administration; • Exceptional English communication skills; • Excellent problem solving skills and be detail oriented; • Experience with Google Analytics, Salesforce (or similar CRM), Gmail, and internal communication tools such as Slack and Aha!
Skills: Desktop Support Administrative Support Email Handling Office Administration
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Work remotely via Teamviewer. Location: Thailand. Work time: 10:00 – 17:00 Bangkok time zone We have 2 PC workstations (one Windows 8 and one Windows 10). We have two LAN connected printers and 5 USB connected printers. Two of the printers are multifunction devices that we need to configure to scan. Four of the printers are Zebra label printers. No workgroup or sharing. Simple Cisco switch. Both workstations have multiple printers and ports installed that need to be purged. Printers need consistent naming for each user (5 total). Also need .pdf printer driver for Accounting Software. Workstation 1 (Windows 10) 1. Zebra LP2844 – Name: Zebra Master Label – Connection: LAN 2. Zebra LP2844 – Name: Zebra Tray Label – Connection: USB 3. Zebra LP2844 – Name: Zebra OR Sticker – Connection: USB 4. Zebra LP2844 – Name: Zebra Bar Code – Connection: USB 5. hp M1522nf – Name: hp M1522nf – Connection LAN 6. Brother MFC7450 – Name: Brother MFC – Connection: USB (Print and Scan) Workstation 2 (Windows 8) 1. hp M1522nf – Name: hp M1522nf – Connection USB (Print and Scan) 2. Name: AWB Printer – Connection USB
Skills: Desktop Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need a contractor to help with multiple IT projects and possibly an eventual full time role. Initial project consists of building correct documentation in Google sheets for all of out IT support clients. Client information is currently kept in various places. We need to standardize all data in a common template. We plan on using a Google sheets doc with multiple sheets for each section - networking, printers, applications, etc. We also need to build out a collection of knowledge base documents in a common format. This project will last several months. After that we will look at utilizing this role to provide back end support / NOC for our 3,000+ end users. Must be FLUENT in English, have a strong IT support background, have a good stable internet connection and be able to work atleast some Eastern US overlap each week.
Skills: Desktop Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
An IT support consulting company is seeking an experienced technician (3-5 years) in Windows operating systems, Ms Office, and some 3rd party applications. Must have good troubleshooting skills and be able to work at client sites from Chicagoland area to Northwest Indiana. Flexibile part-time schedule depending on client needs. Must have excellent customer service and communication skills
Skills: Desktop Support Customer service Customer support Hardware Troubleshooting
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
Looking for someone to remotely help speed up my 2011 iMac. Foreseeable tasks: 1. Merge Photo Databases - It has a couple of large Photos databases that need merging. Once this is done I will copy them and remove them. 2. Fix restart problem - For some reason it restarts when I hit sleep which is very annoying as takes a while to start up again. 3. Anything else you think will speed it up - Once the photos are removed it should free up most of the space as don't keep many folders on here and software is at a minumum. I only use it at home and have my super duper fast mac at work but would love to speed the home one up.
Skills: Desktop Support Mac OSX Administration Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Role, responsibilities, and skill sets: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. • Route problems to the internal I.M. support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User Access and Exit controls. • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. • Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. • Work closely with I.M. support staff to obtain technical knowledge and to permanently solve chronic problems. • Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments.
Skills: Desktop Support Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Role, responsibilities, and skill sets: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. • Route problems to the internal I.M. support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User Access and Exit controls. • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. • Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. • Work closely with I.M. support staff to obtain technical knowledge and to permanently solve chronic problems. • Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments.
Skills: Desktop Support Helpdesk System Analysis
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Role, responsibilities, and skill sets: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. • Route problems to the internal I.M. support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User Access and Exit controls. • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. • Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. • Work closely with I.M. support staff to obtain technical knowledge and to permanently solve chronic problems. • Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments.
Skills: Desktop Support Helpdesk