Desktop Support Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Hi There, The term VA may sound overly complex but this job is super easy. And no past experience is required either. So please read the below carefully. All training will be provided. I need a group of chat assistants to be able to chat with the users of my music app in real-time. Here are my requirements of any candidate: 1) You must love listening to music and you must be able to talk about it as well. 2) You should have continuous access to a desktop for 8 hours in a day, as you can get chat notifications spontaneously and you will have to reply immediately. 3) Your english should be of a high standard, and you must be able to talk conversationally/informally 4)You use Spotify Premium 5) Bonus Points: -You have an iphone - You have any kind of experience in copywriting When applying to this role please respond specifically to my requirements and let me know whether you have them. If you just copy paste a cover letter you most certainly wont get an interview. Thanks in advance Aveem
Skills: Desktop Support chat support Copywriting English
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We have approx. 40 users in India and 20 users in the USA. All users are on Windows 8/10 platform and Office 2013. We also have ManageEngine or Kaseya remote management tool installed on all PC. We also use FreshDesk ticketing system and some (not all tickets) will be assigned to you. We have SonicWall routers. Please submit your Hrly. rate for providing the support. Tickets will involve trouble shooting PC issues, install new PC's from scratch (once OS is installed and available remotely).
Skills: Desktop Support Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a motivated and experienced customer rep. for a long relationship to perform customer support for our SAAS solution. By giving our software clients a top notch service. To be able to do this, it is required to fully learn and understand salefreaks system as an advanced user and to be able instruct operating it flawlessly to our clients. Required also: 1. Having experience as SAAS support is a big a plus. 2. savvy with computer skills 3. Communication is done through chat/zendesk/skype voice so it is required to have: 4. fluent mother-tongue english is an advantage, no grammar mistake is a must. We are interested in paying $5 hourly as this is a dedicated full position for many years. Good Luck
Skills: Desktop Support Administrative Support chat support Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you awesome at customer service? Do you want to make every encounter with every client or prospective client the best experience possible? Do you love talking with people and helping people make the right decision and finding solutions to resolve their issues or questions? Are you a rock star and want to be part of a rock star team of customer experience professionals for one of the hottest new business categories and the future of technology? If this is you and you meet the qualifications below then we should talk about your future. Minimum Qualifications: - Speak, Write, and Communicate in English like a native. - Good internet technology understanding (do you know what a Port Forward is). I don't need you to solve the issue but I need you to be able to understand the issue. - Available to work regular hours 5 or 6 days a week. I am flexible with the number of hours a day and hours of work (immediate needs are for 8am - 6pm (Pacific Standard Time). Duties: 1. Answer sales inquiries via phone, online chat, and email (we use zendesk for all inbound inquiries and help questions). 2. Provide tier 1 technical support and interface with tier 2 team as needed. 3. Provide customer support service (e.g. billing, shipping, service issue type questions) I'm looking for the best and the brightest. I'm looking for people that can do a great job today but want to be the customer service leaders of tomorrow. If you have read this post and think you can do the job then send me a brief introduction about yourself.
Skills: Desktop Support chat support Customer Retention Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, I need a relentless and top notch researcher with excellent communication skills to help me find some business software that will meet my specific needs. This can lead to many other research projects in particular, generating sales leads. B2B Although email is necessary, I prefer someone more comfortable talking on the phone rather than wasting time going back and forth with emails. REQUIREMENTS: Excellent technical and application skills Extremely Resourceful Demonstrates high degree of Common Sense. Excellent communication skills.
Skills: Desktop Support Internet research Lead generation Market research
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
Looking for an IT Consultant or Small Consulting Group to troubleshoot\maintain small\medium business IT Technologies. Must be well versed in Windows Server platforms, Exchange, Backup Technologies, Group Policy, and LogicNow Managed Services. Will see a wide range of business types, IT Technologies and issues. Must comply and understand HIPAA policy. Need to be able to contact you via email and phone readily 9-5EST although a bulk of the work that needs to be completed after 5PM EST. 10-20 hours per week.
Skills: Desktop Support IT Management Network Administration Network Monitoring
Fixed-Price - Intermediate ($$) - Est. Budget: $8 - Posted
ABOUT FLIPPA is the largest marketplace in the world for buying and selling online businesses (websites, domains and mobile apps) and is looking to establish a world-class customer support team in Manila. is one of the fastest growing companies in Australia, with sales volume exceeding US$175m. IDEAL CANDIDATE At Flippa, we love our customers and recognise that providing them an awesome experience is critical to our success. We are looking for someone that: • Has experience with business administration; • Possesses strong attention to detail and picks up things that other miss; • Has strong written communication; • Has experience working with a Customer Relationship Management Tool, preferably Salesforce; • Enjoys collaborating with other areas of the business (product, marketing and account management teams) to improve the customer experience. • Wants to be part of a company achieving great things. If this sounds like you, let’s chat! RESPONSIBILITIES Your core responsibilities will include: • Processing Buyer applications as thoroughly and efficiently as possible; • Entering sensitive information into Salesforce; • Responding to general email inquiries; • Relaying site issues and bugs to our product and development teams; • Communicating with high-end clientele over email to arrange meetings with sales agents; • Collaborating with other business units to pass off potential leads to appropriate parties. REQUIREMENTS To be successful, you must have: • two (2) or more years’ in customer service experience or business administration; • Exceptional English communication skills; • Excellent problem solving skills and be detail oriented; • Experience with Google Analytics, Salesforce (or similar CRM), Gmail, and internal communication tools such as Slack and Aha!
Skills: Desktop Support Administrative Support Email Handling Office Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need a contractor to help with multiple IT projects and possibly an eventual full time role. Initial project consists of building correct documentation in Google sheets for all of out IT support clients. Client information is currently kept in various places. We need to standardize all data in a common template. We plan on using a Google sheets doc with multiple sheets for each section - networking, printers, applications, etc. We also need to build out a collection of knowledge base documents in a common format. This project will last several months. After that we will look at utilizing this role to provide back end support / NOC for our 3,000+ end users. Must be FLUENT in English, have a strong IT support background, have a good stable internet connection and be able to work atleast some Eastern US overlap each week.
Skills: Desktop Support