Software Documentation Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $1,500 - Posted
We need to get some full feature level documentation of our web and mobile-based product. You will be responsible for following a process to produce useful internal documentation we can share with our development and sales teams. We have a lot of documentation presently, but it needs to be organized and the gaps filled. You will work with the product architect, project coordinator, and various technical resources to pull this together. Our development team is in India. Your English writing and communication skills should be perfect and you should have years of experience preparing technical documentation. Demonstrable expertise is required. We will provide additional requirements to qualified candidates. Please provide your resume and a history of products you have created technical specs for. We are looking for people who have done this. If you live and work in Delhi NCR and can visit our office directly to work with staff, that is a plus, but not required. Thanks.
Skills: Software Documentation Technical Editing Technical writing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Metricsoft develops cloud-based applications for environmental, health, and safety data management. We are looking for an experienced writer that understands how to organize and create user documentation, training power points, quick start guides, customized training manuals, etc. Please feel free to contact me for any questions that you may have. Thanks, Al
Skills: Software Documentation Content Writing Technical writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, I'm seeking a project manager which will help keep about 6-8 projects moving along in a timely manner. Responsibilities. - Developing a scope document with clients in microsoft word or similar. - Just to make sure projects are on schedule, checking in with development teams, also communicating with client, also motivating clients to gather feedback, or further information. - to review coders work, inspecting / testing according to requests from client, to make sure they are being completed to scope document specifications before passing to client - communicating with client, via sms, email or phone call if needed, assembling client notes, and making sure it’s being provided to coding team as we progress. Anything else you recommend to make sure our projects our successful. We will set you up with a company email address You will use
Skills: Software Documentation Android App Development iPhone App Development iPhone UI Design
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
VIRTUAL CUSTOMER ON BOARDING AND BUSINESS SUPPORT You will be given initial training and tests to familiarise with our new business platform. Your role will be to offer virtual on boarding sessions to connect Small to Medium size businesses to the platform. Primarily you will be dealing with business owners and office or business managers, providing a high level of customer service. You will need to conduct a brief audit of the accounting package and key business apps used by the business. You will provide an overview of apps available, and help customers select and log into apps and sync their data. You will also help customers set up a dashboard and alerts to indicate how their business is performing. In follow-up chat, you will provide the customer with business and basic technical support to ensure everything is working successfully. This includes relaying insights from our own knowledge base and from support guides, vidoes and links provided by cloud apps and accounting packages. You will report back to the team to document what is working well, what could be improved or made more efficient to provide business value. You need to be proactive and share learnings with fellow Customer Experience Consultants and customers. You will also need to handle basic support requests or refer to other team members, as we work a 24/7 operation to support customers. Familiarity with the following locations is highly desirable as these are where the majority of the Small Business customers are located: - USA (East, Central, West) - Australia (Sydney is our HQ /Melbourne) - Great Britain (London) - Middle East (Dubai) - Europe (Spain) - South East Asia (Singapore/Malaysia) - New Zealand Familiarity with Intercom (chat), Jira, Confluence, Cloud Accounting packages, cloud business apps and virtual software training and on boarding is highly desirable. Interest in working with a fast growing, global start-up as a dynamic team player helping drive customer success, with minimal supervision, is a must.
Skills: Software Documentation Appointment Setting chat support Constant Contact
Fixed-Price - Entry Level ($) - Est. Budget: $60 - Posted
You need the Software Clarify: It costs $30. But if you don't have it, you can't work on the project. Demo Version will work fine as well. You have to start with this task immediately! If you can't complete it within 24 hours after your application, please don't apply for the job. You will get the native Clarify File from me. Tasks: 1. Watch a video that show sections and commands in our software. 2. Adjust the structure of the clarify document so that it matches the software commands and functions (same order) 3. Add sections that are currently missing 4. Tell me what commands / functions that you saw in the video are currently not covered in the software. The final PDF has 71 pages at the moment. You do NOT have to write any content. It's only a sorting and adjusting the structure task! Here's the video that shows you the structure of the commands and functions: And that's how it has to look like in the documentation Probably between 1-2 hours of work. Depending on your speed.
Skills: Software Documentation Technical writing
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hi There- I have 8 short instructional videos that need voice-over work. They are all under 2 minutes. If you have a great voice, and have done instructional videos before (i.e how to download something or install software), please be in touch. There is no script. ENGLISH MOTHER TONGUE is a must! ! ! When applying for this position, please provide samples of your voice.
Skills: Software Documentation Voice Over Voice Talent
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
(Last updated the 11th Aug 2016 at 9:40, added notice about allowed use of available libraries and allowed separate code for iOS and Android) This job description is quite long, but I will wait for proposals at least 3 days before selecting them, so please take your time to read it thoroughly. It's important we understand each other well from the beginning. Please try to refer to the job's goals and challenges in your proposal. Finally, please also don't hesitate to ask any questions you might have about the job or send me any comments. I will be glad to answer. We are a team of crazy enthusiasts, often trying to make things nobody has made before, but we are crazy about quality and perfection, too. If is sounds like what you want to do, you are welcome to join us :) The job is to develop line chart drawing tools (libraries) for Android and iOS. IMPORTANT: the charts have to look similar on both OSes, but the code behind them can be different, OS-specific. You can use any free chart libraries available. I don't expect you to develop everything from scratch. Actually, it could be just an application and I will select the necessary code to embed it into my apps, but keeping your code and mine separate would be more convenient for future maintenance. It's up to you if these will be completely separate for Android and iOS or some code will be shared, but it would be convenient for me if the final tools could be used in a similar way and display similar results for the same data and the same parameters on both OSes. The tool should read data from a datasource or API (TBD with you what datasource or API would be convenient both for you and me), read line chart parameters and draw a screen with the chart and axes. Chart parameters: - data range (x axis range) - line width, - line color, - data point symbol shape, size and color, - interpolated or not (connect the data dots with a line or not), - background color, - color or gradient below the chart line (yes/no), - color of the gradient below the chart line, - axis names position and font, - axis values density, position and font, - scale a chart automatically to fit a screen and allow for manual scaling. It should allow to manipulate a chart using gestures: - narrow and extend the range of data displayed using, horizontally and vertically, - move a chart up and down to allow for displaying parts of the chart beyond a screen (if the chart is not scaled to fit the screen), - move a chart left and right to change the range of x axis data. You can use any third party libraries as long as their license allows for it and as long as they meet the quality requirements of this job. I have sketches of example screens explaining required design. I will send you the files on demand in private. Please just ask. The first milestone would be a well defined specification. We would work on it together until no "TBDs" are left. We can agree together about more milestones as well. Deliverables, what I would like to get at the end of the job: - the tools (library), - demo apps allowing to test all the features, - API documentation - how to use the tool within other apps, - clear, well structured, well commented source code, - any other docs necessary to understand and use the source code and the tools. - copyrights to all the used and resulting Intellectual Property. If are going to use any third party libraries or tools, please point me to their license before using it. If possible, I would like this job to be finished by the middle of September. The earlier, the better, we could begin next jobs then. There are many in the pipeline, but I'm not able to handle too many at the same time. Please don't hesitate to ask if you need any other information or have any doubts. I will answer all the questions.
Skills: Software Documentation Android App Development API Documentation iOS Development
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Customer Service Manager: Role: Seeking individual with customer service management experience to produce our Customer Service procedure, training guide and skills test for an online REALTOR software product line. 1parkplace sells an online marketing suite that includes a website, contact manager and lead generation tools. Our sales and service are mostly conducted online via web meetings, Skype, email and phone. We are preparing to announce a new product line and want to locate a customer experience leader to help us setup and develop a world class customer service team. This project consists of documenting best practices and create repeatable process, training guide and testing procedure for developing our level 1 customer service representatives. Applicants please provide samples of your previous documentation and training tools. Upon reviewing your examples, I will reply with a specific list of tasks. We look forward to seeing your work. Thank you!
Skills: Software Documentation Content Writing Customer service Instructional design
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Searching a powerful technical writer for writing about softwares and templates in English. Each article will be of about 500-600 words. For each article $1 will be paid. We need 2 articles everyday from each freelancer. At the end of month $50 will be paid for 50 articles. No copy paste will be allowed, as the copy must be passed by Copyscape Plagiarism Checker. Failed article will not be paid. Mistakes related to spelling and grammar will not be accepted. Please don't apply, if you not fulfill the criteria.
Skills: Software Documentation English Grammar Templates