Technical Support Jobs

171 were found based on your criteria {{ paging.total|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Global Forex Company looking for 2 individuals to work full time on technical support for customers. 5PM to 2AM EST, Monday to Friday. Spoken and written English must be excellent Must understand Forex Trading Must understand MetaTrader 4 in detail Must have great computer skills Must take own initiative to solve customer challenges Ability to think independently
Skills: Technical Support Computer Skills Customer service English
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am currently seeking out IT professionals to help grow my business in New Zealand. The role will involve taking delivery of IT equipment that needs fixing and then sending them back to the customers on completion. I have partnered with local couriers and they do door to door drop off and collections so this is something that you can do from home, during the evenings or weekends if needed. For the right person there is a great opportunity to grow with the business and if wanted could turn into running your own team and office. We are very much a start-up business, but are getting strong demand and need people urgently to help with the work load. We are looking for people across New Zealand. If you are up for the challenge please let me know and we can organise to chat. Kind Regards, Gareth Evans
Skills: Technical Support Computer Hardware Installation Hardware Troubleshooting IT Service Management
Fixed-Price - Intermediate ($$) - Est. Budget: $140 - Posted
Our company is in search of a resource for Help Desk Support task in Heinz, Netherlands. I need a level 2 tech for desk side support. Site access: I need availability from 9 am till 5 pm for these dates: Need tech who will start working from 26 Sep 2016 this Monday till 7th October.
Skills: Technical Support Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a number of customer service agents to join our technical support team. Our company provides web hosting, server and datacenter services to small business customers across Australia and New Zealand. Part of this relates to video game servers - so an interest in PC video games is advantageous, but not essential. Please mention this in your application if it applies. IMPECCIBLE written and verbal English is essential for this position. You must have an interesting personality - we're a fun team and we want you to be a part of it. You must be able to interpret customer's feelings and emotions, and write friendly but professional replies. Customer support will predominantly be via email and live chat, but phone may be a part of it. Sales experience is a bonus, but there is no outbound cold-calling for this position. There are 3 shifts: #1 - 10AM - 6PM AEST #2 - 6PM - 2AM AEST #3 - 2AM - 10AM AEST Please specify your preference when applying.
Skills: Technical Support Customer service Email Technical Support Live Chat Operator
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
Problems With Iphone and Laptop Does Not get all emails Have to click letter 2-3 Times Need to setup Zip file to be unpacked Pictures do not open with internet lost all pictures on phone and in cloud Two sets of Task popups when you open outlook It states something about will not save emails by senders Need rules for emails sent and received cannot syn contacts and calendar with iphone and laptop
Skills: Technical Support Windows Phone
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
• Work remotely providing Tier I Tech Support to commercial clients related to desktops, Microsoft Operating Systems, Office 365, etc. • Coordinate escalations as necessary to senior level support. • Use Autotask software to record, track and document support tickets – actions taken, follow up and resolution. • Apply diagnostic utilities to aid in troubleshooting. • Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. • Perform remote installation and upgrades of software, file backups, configuring systems and applications.
Skills: Technical Support Customer service Email Technical Support Helpdesk
Fixed-Price - Intermediate ($$) - Est. Budget: $25 - Posted
Just purchased phone and need assistance with proper configuration, especially the data and MMS settings. Using T-Mobile in US and China Mobile in Dalian, China. Would like to do this via chat room so the phone is free and ideally, can o this ASAP One time job, but will use again in future and refer to others with similar needs
Skills: Technical Support Phone Support
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Looking for a QNAP administrator to coordinate user access, file sharing, and security configuration. Requirements: 1.) Prior experience with a Qnap server system 2.) Proven track record of IT support 3.) Reliable and ethical worker Job Details: The QNAP administrator will be responsible for 1.) Creating user accounts 2.) Supporting Qnap users with general help desk support 3.) Coordinating file sharing with external project members 4.) Reviewing backup logs to ensure backup sync has completed successfully 5.) Collaborating with office manager to create QNAP based IT solutions Please put "puppy" in your response/cover letter to show you've read the post. Looking forward to working with you! -Aiden
Skills: Technical Support Computer Networking Microsoft Server
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for Customer Service Reps with Student Loan Customer Service Experience--Too busy to start from scratch so need to have some general knowledge of how that industry works. But beyond that the particulars are that we have a voip based phone system and a salesforce.com CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
Skills: Technical Support Administrative Support Call Handling chat support