We are a strategic partner with many of the world's leading brands and a thought leader that provides game-changing engagement solutions. Through our products, services and innovative technology, we inspire actions that impact results. If you are looking for a career, and not just a job; if you are looking for an opportunity to make a difference, and not just the routine; if you are looking for fun, as well as hard work, then consider Intuit Inc as your next employment home.
We are now looking to add a few dynamic interns to our team..
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking