Customer Service Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
I am looking for a way to send out 500 - 1000 sms messages per day, as i know that google doesn't let send out more then 50 - 100 messages per day. If any of you know how to get this problem done please let me know . Any help will be reworded.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone that is dedicated, motivated and hard working to for our company . Your main goal is to refer and set up customer accounts. You will be setting appointments to go over all details of our company with potential clients. Send brief work history and contact resume information for an online interview with the hirring manager. IMPORTANT-- I need your phone number to be able to reach you-- you may also include the best time to call/text. *Must have phone, computer and internet *Must be dependable and coachable *We offer full training and 2 websites *Paid monthly depending on activity *Full or part time *Set your own hours
  • Number of freelancers needed: 28
Skills: Administrative Support Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a long-term hire. Perfect for someone who would like to work from home. We need dispatchers for our restaurant delivery companies. Dispatcher will need to have a computer and a smartphone. Orders will come up on the screen and the dispatcher will need to send to drivers and call restaurants. We are also looking for the dispatcher to input menus during slow time. We pay $1 per order dispatched (average order takes 3 minutes to fully dispatch) and additional $10 per menu if you input menus between orders. Websites are not available outside the US so we are looking for a US based dispatcher.
  • Number of freelancers needed: 10
Skills: Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This is an opportunity to join the launch team of an international mobile service provider launching in Spain soon. The role is starting as a part time (20hrs/week), but will quickly grow as the network goes to operation. Responsibilities: • Proactively test user web experience and mobile product offerings within Spain. • Collect and translate customer and business needs into requirements for Spanish market. • Lead customer service escalation, and work on optimising the process and enhancing its quality • Help with plans to develop the products and features in an agile, fast moving environment. • Work with management to prioritize product features and requirements for Spanish market. • Support Marketing campaign launches and communications (internal and external). • Follow industry trends and competition to adjust product strategy and roadmap. • Analyse reports and trends to improve operations. • Follow up with leads and provide status updates to the team on regular basis. • Partner with marketing team on promotion operations, including: drafting operation plan; collaborate with technical teams; communicating with support team to prepare for potential issues. • Monitor, measure and improve logistics management process performance, managing SIM provisioning, orders and replacement. Requirements: • Understanding the ins and outs of iOS and Android platforms • 2-3 years of experience in a role of MVNO Operations, Customer Relation Management(CRM), Customer Service Supervision or other related fields • Bachelors degree in Business Administration, Finance, Economics, Computer Science, or related field • Ability to work flexible hours, need to overlap with US Pacific Time schedule • Limited travel may be required • Fluent in Spanish and English • Applicants must be based in Madrid
Skills: CRM Logistics & Shipping Mobile App Testing User acceptance testing Web Testing
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
We are seeking smart appointment setting superstars that love being on the phone and can flat out, get the job done. Our job isn’t glamorous but it sure is fun! We need someone who has sense of humor, competitive, with positive attitude, must be self-motivated, confident and energetic, and a strong drive to succeed. Appointment Setters assist salespeople by calling prospects and scheduling meetings. One of the main responsibilities of an Appointment Setter is qualifying prospects, providing information about the product or service in question and documenting calls. Core Responsibilities: *Make phone call to international customer base to set-up appointments with company’s sales team *Record call notes, research findings in company’s CRM application. *Research potential new prospects using internet and enter relevant data in CRM. *Ability to elegantly introduce the company to the customers *Ability to understand some of the basic information about the customer including potential decision makers. *Ability to go past the gatekeeper to reach out the decision maker *Provide information regarding the service or product in question *Answer any questions that the potential customer asks to the best of ability *Follow instructions closely *Ask potential customers of a particular time when they will be free to receive calls Set appointments with potential customers at their convenience *Express gratitude to potential customers for their time *Assign a member of the sales team to each potential customer by providing briefs of conversation and customer needs *Ensure that sales team member follows up with potential customers Requirements: *Over three years’ working as an Appointment Setter *Demonstrated ability to schedule appointments effectively and coordinating multiple schedules *Proficient in making telephone calls in order to secure appointments for meeting with potential clients *Excellent experience in communicating with customer business owners and decision makers employing superior selling skills *Superb knowledge of developing qualified leads through telephone canvassing, prospecting emails and referrals *Knows to conform to the standards of technical proficiency as numerous organizations employ compute – based scheduling software.
Skills: Appointment Setting Cold calling Customer service English Sales Telemarketing Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need someone to help with live chat on our website www.pigeon.ly
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a professional Customer Service Representative. Candidate must be computer literate and have strong communication skills. Qualifications: * High School Diploma or equivalent * Must possess proper and pleasant phone manners * Knowledge of relevant computer applications * Ability to type * Knowledge of Social Media a plus Responsibilities/Duties * Respond to customer inquiries regarding orders, billing inquiries, and technical notifications. * Attract potential customers by answering product and service questions * Respond to customers' emails * Provide pricing and delivery information * Resolve product or service problems by clarifying the customers complaint * File documents and retrieving files as necessary
  • Number of freelancers needed: 48
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
To create a call center using Zendesk that responds to emergency calls that would normally go to to 911, then route the call to the appropriate person(s) needed for help and support.
  • Number of freelancers needed: 3
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
No technical or quality assurance experience necessary! Non-technical backgrounds preferred. Testers must meet these requirements: 1. You must have use a pre-paid Android phone as your primary device. 2. You must be located in India. 3. You must be comfortable with spoken English. 4. You must be available for a 45 minute Skype interview on the evening of Monday, May 23 at one of the following times: 6:30-7:15 PM IST (9 AM EST) 7:30-8:15 PM IST (10 AM EST) 8:30-9:15 PM IST (11 AM EST) We will show you some designs for a mobile app and ask you questions about how you feel about those designs. No technical background or QA experience needed! You will receive $10 for your 45 minute session. Thank you for your interest!
  • Number of freelancers needed: 4