Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
BACKGROUND I am looking for a virtual assistant to help me organize, manage and grow my real estate investment firm. CURRENT RESPONSIBILITIES Your primary responsibilities will include pre-screening leads who leave voice messages via return phone calls. You will also be responsible for replying to emails and entering information into my CRM database. FUTURE RESPONSIBILITIES In the future, you will be asked to do online research in order to obtain contact information, place orders for marketing materials and other tasks all designed to help grow, organize and manage the business. YOUR QUALIFICATIONS You should be 100% fluent in WRITTEN and SPOKEN english. You must have strong communication skills in order to speak with customers. You must have sympathy and empathy for the callers situation. You must have a good internet connection in order to place phone calls via Skype. You must have strong organization skills and be consistent. You need to have flexibility to place phone calls from 8 AM to 8 PM EST. You must also be honest and trustworthy. PREFERRED QUALIFICATIONS Prior pre-screening experience for real estate investors. WHAT YOU WILL NEED TO BE SUCCESSFUL This position requires someone who is well organized, has strong communication skills, is flexible and not only works hard but works smart. You should also be able to follow instructions, be a problem solver (i.e. not just say you can't do something) and be motivated and positive. JOB PRE-SCREENING PROCESS Later in this process, you will be asked to call my number and leave a voice message. If you are not fluent in English (American) in both the written and verbal form, then please do not apply for this position. You will not be accepted. To be clear, when I say fluent in English, you must use proper grammar and have no discernable accent when speaking English. In addition to the above, applicants will only be considered if they answer all the questions at the bottom of this description. WHY YOU SHOULD APPLY TO THIS POSITION This position is great for someone looking for a long term position with growth potential. I am looking for people that are problem solvers, able to work with minimal direction and know how to manage their time.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you want a long term job working a friendly team of women working to help other women be healthier and fit? Open to new upwork contractors. If you have perfect English speaking skills, have sales & customer service exp., good at technology, problem-solving skills and easy to work with, then I want to talk to you! The MAIN tasks are: - Create sales scripts using - smart sales vocabulary to develop sales processes - sales coaching of other team members - answer customer calls and emails - help with inventory management - general admin help Looking for someone to start next week! Rate is: $380-$430/ month FULL Time (40hrs/wk) including upwork fees and dependent on your skills. Payment is made on the 15th and last day of the month. --------------------------------------------------------- About us: Would you like to work in a positive encouraging environment focused on empowering woman? Would you like a job where you are helping other females achieve their life and fitness goals? **This could be the job for you. ** I am the owner of the small women’s only health club in New york city that is currently expanding into fitness digital videos, books, etc. I am looking for a brilliant sales team leader who can help with a variety of tasks. We would love someone to work out with us and this be a very long-term position. It's great if you have a technology background of some sort, and have been a sales team leader in another position. We need your help to boost up sales and improve our sales scripts. --------------------------------------------------------- Schedule: The first 2 weeks will be a trial project to see how it goes working together. Hours would be sometime between Eastern Standard time 9am-7/11pm EST. Work 40 hrs/wk not including Lunch or general breaks. --------------------------------------------------------- Who you work with: You will work with various people and directly with me, the owner. The team, mostly women are super friendly and positive! We are a positive and loving environment. We look forward to taking on another awesome team member! --------------------------------------------------------- Skills you will need: MUST be good at english written and verbal Be able to work most of your shift some time between 9am-11pm EST* *We can break up your shift into parts so that you don't have to work through midnight. Sales & customer service experience Team leader/sales coaching experience Internet and power: It is best if you have a reliable source of Internet and power. Also: Quick computer skills Be Reliable Great communicator with the team Good English Good online/web experience Extremely responsible Good Attention to detail Ability to meet deadlines Ability to work within our scheduled time If you are a fast learner and the go-getter, we can be open to taking you on as a member of the team. You must make sure to study on your own and improve your knowledge about areas of the job that you may need to improve on.
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Google Docs Internet research Microsoft Office Sales Sales Writing TeamViewer Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need virtual front desk receptionist for my hotel booking services. Basically, you will be receiving calls from people looking for the best hotel deals. You'll need to present a good professional front, and do a search for the best deals on our hotel search engine for the prospects - AND email them the link from our hotel search engine of the best deals SO they can complete their booking. An experience in hospitality industry is a must for this position.
Skills: Call Handling Customer service Customer support Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are a strategic partner with many of the world's leading brands and a thought leader that provides game-changing engagement solutions. Through our products, services and innovative technology, we inspire actions that impact results. If you are looking for a career, and not just a job; if you are looking for an opportunity to make a difference, and not just the routine; if you are looking for fun, as well as hard work, then consider Intuit Inc as your next employment home. We are now looking to add a few dynamic interns to our team.. Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
It is technical support project resolving queries of the customer related to network , windows op system, MAC systems .
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a reliable, proficient freelancer who is able to support our Dutch market in the areas of Customer Service (via phone, email ticketing system, live chat), Product Approvals and Translations on an ongoing/part time basis. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Level of Dutch: native Level of English: fluent Full training will be provided for this position. Please apply with relevant experience and attach a copy of your current CV.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a fluent English speaking (ideally American accent) candidate to conduct customer satisfaction surveys for our clients in the USA. The candidate must be available to work from 04.00pm to 08.00pm USA EST time, Monday to Friday. If you are interested in this position, please attached a voice sample to your application advising why you think you would be the best fit for this role.
Fixed-Price - Intermediate ($$) - Est. Budget: $51 - Posted
At present, we provide an insurance application form in PDF (not writable) and the same in excel (writable form). Excel computes total. We are looking to create the same form in PDF for customers to write into. Same time, it will compute and flag out a notice to customer if they indicate an amount in the form where an applicable clause in policy will apply. We don't know if the form should be digitally signed off. Admittedly, we haven't explored that area but will be keen to make application easier if digital sign off is the way to go. Thanks, Patrick
Skills: PDF Conversion