Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 30+ hrs/week - Posted
Virtual assistant to post adverts with the property and book appointment with potential tenants who call or email for a letting agency based in London You will be hire for a week as trial and longterm if you perform well Thank you
Skills: Appointment Setting Croatian Danish Dutch Finnish French German Greek Hungarian Lithuanian Norwegian Polish Portuguese Spanish Swedish Telephone Handling Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
What I need the freelancer to do: I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2) As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer (if you are fluent in other languages this can be a plus!) You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :) - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment You can get up to 120 usd per week. - We look forward to learning more about you and working with you! Best, Alex
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a restaurant online ordering company. Look for customer service specialists to work from home, who is also a team player, ability to work in a fast paced environment, strong communication skills. We are seeking a focused, flexible, fair, and friendly Assistant Manager to lead the customer support team. In this role you will work with our Customer Support team that provides order and account support to our hungry diners and restaurant owners. A successful Assistant Manager enjoys coaching a team and juggling multiple elements in a fast-paced operation. Responsibilities: • Supervise the real-time operations for the support team, including managing workload and balancing service levels across multiple tasks • Create a positive and focused team environment by expecting high performance levels, promoting empowerment and good judgment, and communicating with transparency • Return manager/supervisor level phone calls and requests • Perform other duties as assigned to ensure diner, restaurant satisfaction Requirements: • Flexible schedule and ability to work evenings and weekends • Must have a track record of accomplishment as a customer support manager, call center manager or similar position, managing 15+ call center agents • May have experience working in a corporate call center or for a BPO in a customer service or operations manager role. Ideal candidate will have experience managing multiple functions including billing, sales, customer service and tech support • Customer service, account management, or technical support experience with 2+ years in a supervisory capacity • High emotional intelligence, a can-do mentality and a creative approach to problem solving • The ability to act quickly, stabilize escalated situations, multitask, and manage frequent changes • Outstanding written/verbal/interpersonal communication skills (English) • Excellent computer skills and proficiency in the Microsoft applications (Word, Excel, PowerPoint) and Google Apps
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am look for Esperance customer serves help for emails from eBay and amazon product sales. Also to set up a chat .
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hey there, We're basically running several ecommerce sites (via Shopify) - and are using dropshipping services on all of them. I'm looking for someone to deal with customer support in addition to order fulfillment. I'm only looking for people who have prior experience with this type of work - so you can jump straight in. Looking forward to your proposal. This is a long term job - not one off.
Skills: Customer support Data Entry Order Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need agents that are fluent and English and French (Spanish would be an asset, but not essential). You would be based from home and would need a high speed internet connection to allow an IP phone. You will take incoming reservation inquiries and convert to bookings as well as answering general questions on the resort and on existing reservations. No cold calling will be required. We operate in Europe and North America so we have a need for staff 24 hours a day. Please indicate the hours you would like to work in EST.
Skills: English French
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With email customer support experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
WE4USOLUTION's NewYork-based technology team is looking for an awesome IT support specialist to keep our office running efficiently and smoothly. You will collaborate with team of engineers who design and manage the WE4USOLUTION's network and systems. We're especially interested in your abilities with some or most of the following: Providing end user desktop support in a mixed environment of Mac and Windows desktops Supporting VMware and Parallels VM environments Supporting video/audio conferencing and IM/chat systems System updates, Print Servers, Antivirus, Backup Software and Active Directory administration Hardware purchasing, configuration & support and asset management Supporting corporate office networking equipment including NAS systems, switches, routers, wireless, mobile technology and remote access including VPN Recommending and implementing system enhancements including installing, upgrading/patching, monitoring, problem resolution and configuration management Documenting, logging and reporting of operational processes and procedures Required Skills & Qualifications: 6 years of experience configuring and supporting software, hardware and networking equipment in a mixed platform (Mac/Windows/Linux) environment Exceptional time management skills and a proven ability to independently identify, research, and resolve technical problems in a timely manner Proven ability to learn and support new technologies with minimal supervision Highly self-motivated, self-directed with excellent verbal and written communication skills and an outstanding customer service ethic Experience administering a mixed Mac/Windows environment highly preferred Experience in a fast paced start-up environment preferred Certifications a plus (CCNA, MCSE, RHCE) Ability to lift up to 50lbs independently
Skills: Desktop Support Technical Support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Update: We have launched the platform and are currently trying to gather users and merchants across the world, including Japan and Philippines. Please check the site at http://quickreach.co/ In the next couple of months, we will be approaching tourists (coming to Japan) with a package plan (cannot divulged now) and that is where the concierge service will be bundled. ■ Looking for Japan-savvy concierges to perform online chat support for tourists ■ Ever been on a vacation in a large city and feel completely overwhelmed? Wouldn't it be great to have access to local help at the tip of your fingers? "MyConcierge for Travelers" (name to be finalized later) provides a way to connect tourists with concierges (personal guides) on an online chat platform. Instead of going back and forth trying to explain your needs to a non-English speaker, or having to wait in line at the hotel desk or tourist kiosk, you can use our platform to connect to an English-speaking concierge who can quickly answer your question. Just identify your concierge and request their service! We are looking for personal guides ("concierges") to help tourists traveling in Japan, using our online chat platform (MyConcierge). As long as the candidate has access to the Internet, he or she can work from anywhere, anytime of the day. We are currently pre-registering candidates for an upcoming soft-launch of the above service. The successful candidate will have the following skills: -- Basic knowledge of transportation and lodging in Japan -- Some local knowledge of tourist spots or neighborhoods in Japan -- Proficiency in written English (enough for written chat communication and Internet searches) -- Ability to quickly respond to queries and multi-task multiple queries -- Ability to pick up on latest knowledge and trends while performing tasks -- (Ideally) Situated in a time zone that is close to Japan (UTC+09:00) -- Consistent access to the Internet
Skills: Customer service English Internet research Tourism