Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
www.travolor.com is an online travel platform that facilitates planning and booking for travellers at exotic destinations. We are looking for experienced travel consultant to handle customer enquiries in South East Asia. Prior destination knowledge in Vietnam, Laos, Cambodia, Myanmar is a plus.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a web customer support .Fluent in written english and able to chat with the customer.
  • Number of freelancers needed: 2
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Summary: The Customer Service Representative acts as the key point of contact for customer inquiries for product purchases and supports efforts to market the firm’s products. Position Responsibilities: Serve as primary point of contact for inquiries for the firm Maintain the general products email address, including responding to messages, addressing client emails and deleting spam Identify ways to improve the product sales cycle and share ideas with the management team Manage the product database, which includes creating discount codes, tracking their use, and adding/updating products into the databases Serve as backup for the customer service representative Assist with other projects or requests as assigned. Knowledge, Skills, Abilities: Excellent verbal and written communication skills. Strong customer service orientation Solid computer skills, including excellent proficiency in the Microsoft Office suite and Adobe Acrobat Superior organizational and follow-through skills, performing work accurately with strong attention to detail.
  • Number of freelancers needed: 27
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
1. You will receive phone calls from customers in Australia. 2. You will help them in the process of ordering a product online and payment 3. You will consult about size, color, fit etc. 4. You will support in shipping information and missing details 5. You will support clients in the payment process via our site 6. You need to speak fluent English 7. You will chat and communicate through the store facebook page 8. you will explain about promos and assist verbally and in writing 9. you will give email support through the store email address. 10. you will make outgoing calls to clients in a process of ordering 11. Calls are made with Skype in number The amount offered is monthly based.
Skills: Customer support Email Handling English Filipino Phone Support Social Media Marketing Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are continuously buying more property and growing rapidly. We need someone who can support us ON THE PHONE with making necessary outbound calls to our utility providers, vendors, and tenants to free up our in office people from having to make these calls. RESPONSIBILITIES: For new purchases we need someone who can (we will train them how if they are capable): -Call all of the utility companies to switch over the utility bills to our business -Call the local housing authority as needed to follow up on change of ownership status and send us daily updates -Due diligence PRE-PURCHASE calling Housing Authority to validate status of tenants For ongoing property management of buildings we own we need someone who can (we will train them if they are capable): -Call utility companies to have bills paid over the phone -Call tenants who have past due rent to discuss and follow up on collections -On tenant turnover switching utilities back to our company -Following up with tenants on outstanding service requests and sending weekly reports -Coordinating with field personnel on rent pick ups and other scheduled items REQUIREMENTS: -Must be fluent in English and able to speak clearly, needs to be VERY STRONG on the phone and speaking English -Needs to be able to make phone calls when needed between the hours of 9 AM to 5 PM Central Standard Time within 24 hours of request to make phone call -Must be reliable and responsible -Must be able to leave emotions behind and stay professional on phone calls and maintain resilience GOAL: If we hire the right person here they will grow with the company and be part of our remote core team as we continue to grow. If this hire is successful at this responsibility it will free a GREAT deal of time up for our office personnel so that we can focus much more time on expansion and growth than on just maintaining our existing portfolio. Ideally this role could eventually take over as our primary phone contact for our company in addition to making our necessary outbound calls. WHY WOULD YOU WANT THIS OPPORTUNITY? Our company has had year over year asset growth of over 100% per year the last 4 years. This rapid pace does not seem to be slowing and this role will continue to grow in importance as we grow. Could be a very long term ongoing in perpetuity role with a company that continues to get stronger.
Skills: Appointment Setting Customer service Email Etiquette Email Handling English Grammar English Spelling Telephone Handling Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need an English speaking individual who can help us streamline our support systems. Your job will be to manage the metrics within the support desk, making sure all tickets are responded to quickly, and all customers served to the best of your ability. You will help us streamline our bug reporting systems, and also keep customers updated with any bug fixes which affect their support requests. You will report directly to the owners of the company, and keep them informed of your progress daily.
Skills: Administrative Support Customer service Customer support Email Handling Email Technical Support English Helpdesk Technical Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We run a very popular and quickly growing Clean Eating Website / Social Media brand. We advertise heavily online, and as we expand so does the # of customer service emails we receive. As we makes sales of our online cookbooks more and more questions come in daily. With this traffic comes questions sent to us. - Recipe Questions. - Product Questions. - People requesting product access to be re-sent. - Refund Requests. - And more. The right person will have the following traits. - - An interest in food, cooking, clean eating, or nutrition, etc. - Experience quickly reading messages & writing the correlated responses. (we have a number of prewritten responses you will be able to use as well.) - Great with communicating with people. Writing with a combination of firmness & kindness is perfect. - Detail Oriented and Organized. - Active with quickly creating well thought-out responses. - Have an appreciation for Planning and is Orderly. - 20-25 hours per week to commit. - Reliable computer and internet connection. - Great working as an individual within a bigger team. Note this is a Long term opportunity and within a few months could turn into a full time position. Please send us over some information about your background, why this job appeals to you, and any questions you may have.
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We require a strong Customer Service Agent to make a potentially difficult Customer Account Closure Calls. You need to explain to a list of customers that were are closing their accounts and that we are collecting the outstanding funds for their account. You will be provided a script with answers and and a direction to follow. Please provide the following Email Address Telephone Number
Skills: Call Handling Customer service Sales