Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
REQUIREMENTS: * Be available for 8 hours between the hours of 8 am EST and 5 pm EST * Be able to fluently write and read in English * Solid grammar and writing ability * Be able to respond to customers within a timely fashion within our SLA (1hr<) * Greet customers warmly and ascertain problem or reason for contact. * Assist with placement of orders, refunds, or exchanges. We use ZenDesk and will provide a training session as well templates for you to use. You should have the initiative to pursue our technology stack. There will be resources allotted to you to catch up to speed with how to handle the Customer Support Representative job. There will be weekly check-up sessions, and we do reserve the option to expand this to daily stand up like check-ups. Tickets will come in daily, it is you're responsibility to respond to them, all activity will be tracked. Please do feel comfortable to reach out with any issues - we prefer to have a comfortable remote work opportunity for you.
Skills: Administrative Support chat support Customer service Customer support Email Handling
Fixed-Price - Expert ($$$) - Est. Budget: $16 - Posted
I prefer exceptional and dedicated candidates from the Philippines so if you are not from the Philippines, don’t waste your time applying. I'm looking for somebody that can do Facebook research and development. This will include doing research on competition using the search tool, copying and creating ads and also the ability to have a mindset that is unique and understands how to target interests based on the product they are going to launch (no products that are branded). You MUST have previous experience with Facebook ads and managing ad accounts. It will be a full-time job, the base rate is $16/day but can be negotiated based on past experience and hitting new goals. You also MUST be very reliable, has the “can-do-attitude”, responsible and can work with minimum supervision. Include, “ I’m from the Philippines” on your cover letter. Applications without this phrase will be ignored and discarded. Include a link to your portfolio or attached sample of works.
Skills: Display Ads Market research Research Social Media Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an experienced customer service manager to organize and oversee daily operations of our facilities. You will be responsible for coordinating activities and helping people reach their full potential. we are always focused on ensuring excellent customer experience. customer service manager are leaders and problem solvers. Excellent communication and organizational skills are vital skill set required for this project Responsibilities:-- Hire qualified personnel according to standards of this project Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently Review and prepare reports for senior management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Entry Level Customer Service Associates needed - FULL TRAINING PROVIDED – Full Time or Part Time. IMMEDIATE *ENTRY LEVEL* OPENINGS We offer comprehensive and paid training! We are currently looking to train entry level retail sales associates to help in our clients’ expansion goals for 2016. We are actively hiring and training to meet our expansion goals of 30 new retail locations within the RI and MASS areas. Our client base has nearly tripled and we are in need of fresh representatives. This is an entry-level position with the opportunity for management that is based on merit not seniority! We offer a flexible schedule - full time or part time! Responsibilities for the entry-level customer service associate position include: - Representing our clients professionally and educating their target audience - Acquiring new accounts through our system of sales and brand awareness - Learning product knowledge Visit Us Online: What you will learn as you progress with our firm: - Sales and marketing strategies and techniques - Self-management and time management systems - Developing your leadership ability through our management development program - Once promoted to Assistant Manager, the back ends of business are learned JOB REQUIREMENTS Associates Degree or equivalent work experience preferred. This is an entry level position so FULL training will be provided, therefore candidates that we feel possess a great student mentality and the following traits will also be considered. • Confidence and a drive to be successful. • Outstanding communication skills • Professional appearance and outstanding work ethic. • Great attitude with a high-energy personality. • Superior people and communication skills. • Self-starter and self-motivated BENEFITS: • Paid travel expense • 1-1 training with executive team • Hourly wages and bonuses • Growth opportunities
Skills: Customer service Customer support Retail Merchandising Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We need French speaking agents to work on our customers support, who are willing to START IMMEDIATELY and those who would be fully committed on our project will get a full time job. Work hours will range between 6-8 hours per day (more if needed). 5 days a week (Mon-Fri). Good internet network is needed as an additional requirement for this job. The agent must necessarily and perfectly speak and write in French and have a good computer Knowledge. Thanks
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Look for individuals with fluent English skills. Requirements: 1. English 2. Computer with 8MB Ram 3. Wrike Experience preffered 4. Hubspot Experience preffered.
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I am looking for a native English speaker teacher to improve my spoken English, The classes would be online via skype or other softwares. I used to work in US for a while, need improve my English pronunciation. thanks,
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello! We are looking for a Call Operator/ Marketer that will make calls to our customers, understand their individual project requirements and get them on board on our services. Your English must be perfect! We are looking for someone determined, skillful in phone-call handling and marketing. USA, UK and Canada Applicants Only. Thank you! Happy bidding! Good luck.
Skills: Call Handling Customer service Customer support Phone Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
You need experience in the installation and repair installation of Windows applications and relational databases in general; Need experience in diagnosing software problems, identifying effectively if the problem is in infrastructure / OS or software's bug; Need know how to deal with clients remotely, which will be done by upwork; Need to know report bugs clearly and objective, enabling the reproduction of the error and facilitating thus their resolution; Desirable knowledge in data structure and database; You need to communicate fluently in the language Portuguese-Brazil (read/write/talk). e-commerce website: support website:
Skills: Desktop Applications Microsoft SQL Server Administration Portuguese Technical Support Translation Brazilian Portuguese English Windows 8 Administration XML
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
East Oakland.... I am looking for (3) additional office members next week! Must know their way around a computer. Job is pretty simple which includes duties of filing clients divorces, formatting letters for clients from A-Z, addressing clients envelopes by hand (250-500) a week, researching court cases for clients, assist with uploading completed novels, completing child support cases, social media signups, pen-pal setup for clients and various sites, fill clients books and picture orders, checking clients pen-pal sites, answering emails from clients across the United States and a bit more! 1-3 days a week depending on my work load and/or until clients and office workload increases. Flexible days and hours. Pleaseeeeeeeee serious applicants, ONLY!!! Must be friendly and come in with no excuses or drama! I am looking for someone to grow with me from the bottom to the top building a serious EMPIRE and MAYBE eventually being able to run my small but cute office on their own. We are also looking for an editor for completed novels. Hourly rate $13.00 and Novel editing is paid by contract per Novel.
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling