Crowdin’s Customer Success department is a smart, passionate, and experienced team focused on helping the largest technical companies to be successful in localization. We seek exceptional talent who is eager to join a passionate, egoless team that is building something bigger than themselves and have fun doing it.
We are searching for a long term relationship and that’s mean we are looking for very responsible person, who will able to work just with our company, not be involved in several projects in same time.
We need person who will answer emails and will be great online representative of our Customer Success Team. Work hours are 5 p.m to midnight according to New York time zone.
We expect you to have a minimum of 2+ years of SAAS account management or customer success experience or equivalent industry experience, and achievements in developing successful and trustful relationships.
You're Great At:
Being a fluent English speaker
Consulting and supporting experience with customers
Having technical competence and understanding of SaaS software and APIs
Familiarity with Crowdin platform (we help you with this)
Taking initiative, owning processes, and working independently as required
If you have both passion and experience in making people successful - we are pleased to invite you into our friendly team.