Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Need someone long term, starting with: 2 hours per day (1 hour morning, 1 hour evening) to reply to emails (and learn my businesses) - training with me provided as long as needed Later after learning the email replies I would need more - take care of ebay amazon (FBA) and bigcommerce website - make sure all items are same in all markets, connected etc. Im using inkfrog for that so need to know this software
Skills: Data Entry Email Handling
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
The project is about Italian id document recognition from a scanner. Tesseract app is used to ocr , but it requires some specific "training" sessions over documents to achieve a decent result. I need just the Tesseract training procedure over Italian documents.
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking for a new team member to join us to handle booking appointments to view homes we have for sale / rent. In Bound When a customer calls in, you will assist them in booking their appointment over the phone to view the house. You will assist with any of their general questions regarding the property, which you'll have answers to in our backend system. You will take the callers name, phone number and email and place that in our appointment scheduling tool to confirm the appointment. Outbound You will call out to the leads that have come into our internal system. You will then ask them if they'd like to schedule a time to take a look at the property they had requested more info on. You'll then book the appointment in our scheduling tool.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need Someone with their own dialing system for customer service: If you have your own dialing system or way to make calls with whatever numbers i provide you please apply to this job. If your system allows you to spoof number even better please let me know in your message to me if you have that capability.
Skills: Call Handling Customer service Customer support Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Personal Assistant, Junior Level, Trial Job Dedication and availability to work are the most important qualities I am looking for. Bids around $3/h are preferred. I have a variety of tasks that I could use help with. In return I can offer modest pay rate, training and a chance to gain Upwork experience. Minimum availability is 15 hours per week. Please do not apply if you are not able to work at least 15 hours a week. Many VA’s that I have hired have had pay increases, increase in hours and long term contracts (2+ years) This job is for applicant that: - Wants to gain upwork experience - Can work for at least 15 hours per week for at least 3 months - Wants to prove themselves on Upwork for a higher paying part-time or full-time work Skills/Experience required: - Excellent English skills - Great telephone manner - Admin support - Email marketing
Skills: Administrative Support Customer service Email Handling Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
The company needs a well officiated and qualified customer service Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities Effectively manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritise, and manage time effectively High school degree
Skills: Customer service Data Entry