Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $1,500 - Posted
Job description - Dispatching packages in a timely manner - Stay in touch with the supervisor during the week - Perform additional tasks s assigned accurately and in a timely manner Job requirements - Packaging products neatly and securely for shipment - Complete tasks in a timely manner - Ship items via UPS, FedEx, UPS Location: USA (All states)
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'm looking for someone or one or two contractors available 6 days per week during USA business hours. Preferably split shift of 3-4 hours in the morning (8am-11am or 12pm PST) and again in the evening for 3-4 hours (3pm-6pm or 7pm). Monday to Friday with 3-4 hours availability on Saturdays (9am-1pm PST). The Saturday shift is not needed for the job but certainly an added bonus for me. Candidate should be very friendly and have very good English. Should be a quick learner who can learn software like shipstation, email and wordpress backend (for order management). Candidate should also have good problem solving skills for instance, say one customer is angry the candidate should figure out ways to make them happy (for example issue a coupon), Common sense should apply and the candidate should be a self-starter in this way who doesn't require supervision on every single task If the candidate is comfortable calling customers upon their request it is an added bonus but this is not completely necessary. Full training will be provided by shopmanager and both of us will be available on Skype. NO Pakistan or India applicants will be accepted. No Agencies - your application will be ignored
Skills: Customer Retention Customer service Customer support Social Customer Service Social Media Management Social Networking Development WordPress e-Commerce
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
I am looking for a detail oriented person that know everything in data entry like adding of products using a platform. All details will provide for the right candedidate.
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need someone for a short-term job to make several hundred phone calls as part of a marketing effort that we're under going. As part of the approval for this job, we may need to have a short phone call to run through experience.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a Finnish speaking Customer Support Representative to handle email inquiries and/or phone inquiries. Job Duties: - Answer emails periodically - Take calls and call back missed calls when logged-in Schedule: Part time and Full time projects during Finnish day hours. Thank you
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
Our company, Mad Hat Creative, is currently looking for an IT contractor to do misc. jobs around our office. We are in immediate need of a printer setup with wifi capabilities. The printer connects to the internet through the wall but will need help setting up wifi. Could you please send me an estimate for this service - future services?
Skills: Hardware Troubleshooting Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Essential Job Functions/Accountabilities include the following Handle telephone calls and emails at this time, with future work to include calls, chat, email, Social Media and/or other contact types as assigned. Respond to general inquiries and resolving concerns; communicate information in a language and at a level that can be readily understood by each customer. De-escalate problem calls and try to resolve before escalating calls as appropriate to Internal Help Desk or Supervisor. Create and maintain accurate records on all calls using tracking software during the call. POSITION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required High School/GED required. Must be Bi-lingual – with ability to speak and read/write in Spanish/English is required. Minimum 1-2 years total contact center customer service experience with extensive telephone customer interaction in a high-volume, metrics-driven contact center environment Previous experience documenting calls in a case management, ticketing or CRM systems is required.
Skills: Customer service