Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need a telephone verification agent. No cold calling. You will be responding to customer inquiries via phone. You will be calling to verify the validity of their inquiry as well as the information they submitted. You will be making around 25 calls per hour. Here is a list of what will be expected: - Calling and verifying the information the client submitted on our web page - Logging notes and calls in our custom CRM Tools you will use and should have experience with: - Google Voice - Skype - CRM - Basic CRM knowledge, we will train you with our CRM. Tasks: - Daily calls (M-Thursday) - 20 hours a week, 5 hours per day - Need to average at least 20 calls per hour - We work on EASTERN TIME ZONE, you WOULD HAVE TO BE AVAILABLE to start at 9:00 AM EST - 2:00 PM EST. - This is a LONG TERM position for right candidate.
Skills: Call Handling Customer service Customer support Phone Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
12 hours Live chat support for a Company from Nederlands. You are expected to be online and connected for the whole 12 hours duration. You can perform other tasks when there is no traffic as well. You will need to greet all the visitors as well to show us that you are active. The work time is - 9pm IST to 9am IST
Skills: Communications English Grammar Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $1,600 - Posted
We are looking for a number of representatives to handle customer service duties for Denmark. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Danish language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to apply To apply, please respond with a cover letter that includes the following: 1. The language level that you have (should be 90% or above) 2. Your customer service experience 3. Your schedule availability In addition, please send us the results of the personality test that you may take at the link below: About the company We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over five years now.
Skills: Call Handling Customer support Danish
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Bonjour, Je cherche une personne pour m'aider à répondre à plusieurs questions concernant wordpress que je reçois de nos clients. J'offre une formation où j'explique, entre autre, comment créer son premier siteweb. La grande majorité des clients sont des débutants. Les questions qui reviennent le plus souvent concerne l’installation et le paramétrage de wordpress, des thèmes ou des extensions qu'on recommande. Le candidat doit impérativement maîtriser le français et avoir une très bonne connaissance de wordpress.
Skills: French WordPress
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi We have a set of Clients in India who have filled up our assessment online. After the assessment we need our applicants to send us details to process their US visa. However we have noticed that they only respond to calls and not emails, hence we are looking to hire someone who will make calls on our behalf to our applicants.
Fixed-Price - Intermediate ($$) - Est. Budget: $30 - Posted
For a current project in Mystery shopping we are asked to conduct calls for the Meeting and Event teams of a hotel chain in multiple languages. Where can you help out with? Placing a Mystery call and evaluate the call as well as the proposal according to a defined survey and submit it to the client. On average the call will take around 15 minutes and the entire process of evaluating the call and proposal will be max an hour. We will support you of course with all the details and technical requirements when needed. I can promise you its a great project and we are looking forward working with you on this together. We will pay you a fixed price of $30 per completed survey. You can do this easy from the couch and from home when you have some free time during the day (calls must be placed between (09:00 and 17:00). More details will be provided when you are interested :) All the best, Sander Wildschut
Skills: Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative We have an immediate opening for a call center representative. Duties will include: -Answering calls and handling customers who has suffered hail damage. -Scheduling appointments for estimates and repairs -Making outbound calls to customers regarding their repairs. -Using scheduling software. -The ability to work well under pressure and handle multiple tasks at once. -Attention to detail and great phone presence. -Answering phone calls with a friendly, calm, and collected tone and delivering a great phone presence. Qualifications: -Must have some sort of customer service experience, preferably in a call center setting. -Must be Bilingual -Experience in the automotive industry or with auto insurance is preferred but not required.
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are a real estate investing company in the continental United States. We Are looking for someone who has a telemarketing background or sales. I'm looking for a virtual assistant that will do the following: * Listen to phone messages of incoming leads and transcribe the messages * Follow up leads via phone within 5 to 10minutes with a script to obtain additional information about the property the client wishes to sell. * Research the property in several databases (I will provide these) * Follow up with clients to make offer on properties (I will tell you what the offer amounts are after reviewing your research). We need to make 5 offers a day ! * Send Contracts * Handle All appointments and Showings This position has a $200.00 bonus for every deal we close on. We are looking to close between 2 - 5 deals a month. All candidates must have the following: ** MUST HAVE *** * Very fluent in writing and speaking english * A laptop and internet connection * Skype * Must be good with people * Some previous experience with phone sales * Good at improvising and figuring out things on your own after awhile Available between 9am-5pm CMT (USA) and be able to make 5 Offers a day on seller properties. I will provide scripts and training on all software and procedures.
Skills: Call Handling chat support Customer service Customer support Phone Support Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted is an online accounting platform for small businesses. We're active in Europe and Africa. We're looking for a customer representative who can answer questions raised by our users. We use for online chat. We will give you an introduction of our software and also provide you with guidance on the responses to make. When you don't know the answer you can communicate in English with the other team members and will then translate the answer in French back to the end user. When questions raised are of interest of other users we like that you write an article in our knowledge base. We just started accepting French speaking clients a few weeks ago and expect to have a current support need of 1-2 hours per day which will grow over time. Also your role and responsibilities within the team can grow over time. We'e looking forward to your application and hope to welcome you to our team.
Skills: chat support Customer service Customer support French Translation French English