Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small ad agency based on Seattle, WA. There's 5 of us, we specialized in advertising on Facebook. We're young, passionate, hard-working guys/gals looking for someone to help us on the customer service side. I'm looking to find full-time workers that are smart, responsive, excellent at following precise instructions, being organized and can work during our business hours 9am -> 6pm Pacific time-zone. We require someone who can fully commit into working in this schedule - do not apply if you are not available during this time. We need someone who is comfortable and confident on the phone, and with an excellent English language command. Applicants must have excellent internet connection with a designated back-up and stable/reliable power source. We are currently looking for Customer Service Representative to: Drive acquisition of new “Facebook Research Partners” Handle additional automated phone call duties (activation of CC’s/SIMs) Schedule/call make appointments for Kurt/Keith/Team Daily duties will include: 1) Following up with leads, calling, texting, emailing. Further Explanation: Customer service rep will be making “sales” calls to warm prospects, qualifying and presenting and finally closing them on a program we partner with random people on. a) In these calls they’ll be asked to quickly convince the prospect to the benefit b) Be able to quickly review / size up if the prospect qualifies for the project c) Execute and connect their accounts to our remote systems through steps 2) Remoting into computers, connecting systems to partner computers 3) Updating lead / Partner CRMs 4) Calling CC’s/Banks/SIM card activation lines 5) Making one-off requested appointments from time to time a) Calling a partner for information, doctors office for payment, scheduling appointments Other responsibilities will include(based on them using these): -Improving the lead/sales funnel for new research partners -Improving the CRM system for tracking / managing leads / partners ***Please include your speedtest result and a 1-min audio sample of yourself when applying.****
Skills: Appointment Setting Call Handling CRM Customer service Customer support Data Entry Payment Processing Phone Support Research Sales Telephone Handling Time Management
Fixed-Price - Entry Level ($) - Est. Budget: $75 - Posted
Hi, I have an e commerce business ( amazon) and would like to hire an assistant who will manage my business in a daily basis.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hello, I am looking for an experienced Chinese sourcing agent in order to find a reliable manufacturer of “bath bombs” . We want to select the best manufacturer possible out of 3 potential manufacturers. So your job would be to find 3 manufacturers to start with then get samples from each of them and we will select the best one out of these three suppliers we want to work with. We prefer the manufacturer to be in the industry for several years and to have FDA certification for their products and also a good factory standard such as ISO9001 or BSCI. So we are looking for a well established company. Our usual order volume is a 500-1000units trial order and 2000-5000 volume orders afterwards. We require customized gift packaging with our logo with these products. Also we prefer supplier to have additional related beauty products so 3-5 product lines would be ideal. We prefer the delivery time to be within maximum 30 days. You need to be able to collect the samples from the 3 selected supplier and consolidate them into 1 parcel then send it to us for testing and quality checking. We haven’t choosen color and size of the bath bombs, we want to see the range of the supplier then we will have a look at their products. Important : I need somebody who has experience in the beauty industry, who know good locations, who can see the quality staightaway, who can able to save time and money through her/his experience. So this is the job , if you had any question please don’t hesitate to ask. Thank you Regards Norbert
Skills: Chinese Customer service Logistics & Shipping Negotiation Order processing Product management Purchasing Management Sourcing Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
I need a writer or writers to submit blog articles related to an array of topics each week. The content and any enclosed references need to be of Canadian origin. Each week, I am looking for 3-5 articles to be written and if I find someone great, I will have a significant amount of business for them. Topics will be related to personal finances and loans.
Skills: Financial analysis Financial Writing Legal writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone who knows Opencart well for ongoing site maintenance, improve cx/ux, landing pages, etc.
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Recurly (www.recurly.com) is seeking a skilled, resourceful, self-motivated customer support operator to assist with daily customer LiveChat interactions. Experience with online payments, accounting and payment gateways is preferred. Only US-based contractors in the following states will be considered: California, Colorado, Georgia, Louisiana, Massachusetts, Minnesota, Montana, New Jersey, North Carolina, Oregon, South Carolina or Washington. This is a 20 hour/week, Monday-Friday part-time position with an option to grow based on performance. Please answer the below questions as part of your application.
Skills: chat support Payment Processing Salesforce.com
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are Pley! Check us out at www.pley.com We are are new and fast moving company located in the Silicon Valley looking for a rockstar Customer Service Agent who can handle inbound support/sales tickets as well as phone calls 5 days a week 9-5 (Mon-Fri) PST.. Must be very reliable and flexible with schedule when volume dictates We are in need of someone who can pick up our system, values, and tools quickly and provide excellent support to each and every customer in need of support! Please only apply if you are in the US or Canaa
Skills: Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for a part time experienced support staff Basic job requirements:
 - Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. - Testing bug reports locally and logging them in our projects system, with appropriate detail and testing instructions, when a bug is confirmed as legitimate - Pre-release quality assurance testing for every new release and product - Creating tutorials, documentation, screencasts and other forum materials to help guide people to success Working conditions: - This is a part time job. We expect you to provide 2-4 working hours daily, five days a week. - This is a remote job; you can work from anywhere you want as long as you deliver your work on time. - Working hours are flexible, no commitment on specific hours each day, but no ticket should pass 24 hours without having it answered. Your skills: - Good WordPress Knowledge. - Obviously HTML & CSS. - PHP (not a guru, no need for that, just some good skills to debug/edit/understand PHP codes). - jQuery ( not a guru, just to understand the basics of it, to debug or edit some visuals effects and plugin adaptations). - Experience with tools such as Firebug or Chrome Developer tools. - Good written English and communicating skills. - The patience of a saint and the ability to keep a cool head. - Self-motivated and work well independently Meaning you don’t need to be nudged every step of the way and are proactive in tackling things that need to be done without direction. - Willingness to learn new things and an aptitude for technology. To have a real-work situation, we will be conducting a simple test for all the applicants. Kindly find the details below. - Please complete these tasks http://tielabs.com/temp/support-tasks.pdf in a pdf or similar in English - You should mention how many hours it took you to develop the answer and the documentation article. - You should also mention what is the expected hour rate for this work. Thanks,
Skills: CSS English HTML jQuery PHP WordPress