Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The Role: Love customer service? You will be blown away by this company & the role! This is an extremely varied to include liaising with customers, troubleshooting, assisting with technical queries and more! Learn and grow and establish yourself with one of the most booming industries around! Your Responsibilities will include: Customer liaison (inbound) Investigating & solving issues Updating the CRM database Troubleshooting Assisting with technical queries And more! Skills and Experience Required: If you have an interest in technology or have a 'techy' mind - you won't want to miss out on this! Customer Service / Call Centre experience essential Passionate & hard working, with excellent communication skills Proficient MS Office skills Ability to work well in a close knit team environment What's in it for you? Internal career opportunities plentiful! Great mentors / training & camaraderie
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Phone Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking for a well responsible candidate that is very hard working and also ready to work. Someone who is very fast and reliable, honest and faithful. The one who will make our company grow more than expected. A light candidate to work in our well reputable company. Thanks
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a sales rep familiar with skincare and personal care private label products who is experienced with assisting clients with product and packaging decisions and guiding them through the whole order process. Familiarity with printing a plus. We are a certified organic private label facility offering stock and semi custom skincare and personal care formulas as well as essential oils, carrier oils, etc. House accounts, website inquiries and sales leads will be provided.
Skills: Customer service Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need someone to deal with 1. 2 Facebook page management- You'd be required to reply to comments, delete inappropriate comments, as well as post relevant materials onto page every 3 hours. ( Looking for someone who is interested in KPOP or has knowledge on kpop bands) 2. You'd be required to respond to emails coming in regarding orders/or just inquires. ON job training will be provided but experienced email support staff is GREATLY appreciated. 3. Our store has an live chat support option. You would be required to be staying online to serve all questions and inquires coming in. again, on job training and answering template will be provided but would appreciate anyone with experience on that.
Skills: Administrative Support chat support Customer service Customer support Email Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We're looking for a customer service agent who can sub in on an on-call basis to answer inbound calls as well as return customer email inquiries. This job will have a script to follow and you will be expected to keep record of specific conversation details in Salesforce. The calls are pertaining to healthcare options for senior citizens, where families are looking for assistance with finding care providers. Knowledge of this does not have to be extensive, but we will provide you with an introduction to this topic so you have basic understanding. We will give you as much notice as possible for days and times where we need additional support, and on those days we will provide you with a temporary password for all accounts you will need to access.
Skills: Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
Purpose We’re looking for a remote Client Success Manager to join our growing team. You will be the first point of contact for our users and help serve as the voice of the company. We’re looking for smart, engaging, and dynamic people who learn quickly and have a passion for technology and helping clients. If you’re looking to kickstart your career by joining one of the fastest-growing web providers in the industry, we want to hear from you! When Web4Realty users have questions, they contact Support and we help them as quickly and awesomely as possible. Client Success Managers handle a wide variety of inquiries including questions about how to improve web traffic, advice on generating leads, helping users manage content on their websites, and troubleshooting application issues. Client Success also works closely with the engineering team to track down bugs and improve our documentation. We’re looking for someone who can do more than just close tickets, but also be a teacher to our clients. We strongly support flexible schedules and positive work/life balance so you to take care of the important things in your life. You Must Have - Stellar English and grammar skills. - Excellent problem solving skills – you might not know all the answers but you know how to find and communicate the solution. - Assist current and potential Web4Realty users in understanding the product, its features and how it can best be used to grow their business. - Manage and resolve support requests over the phone or email. - Update or create support articles for new features. - Work with users to identify, troubleshoot and resolve issues as well as collect feedback. - Work side-by-side with our Product Engineering team to improve Web4Realty. - Provide a positive, personalized experience to each customer who reaches out to us. Requirements - MOST IMPORTANT—You possess strong written and verbal communication skills. - You must be located near the Eastern Time Zone - You're a self starter and are driven to conquer projects outside of your core responsibilities. - You’re analytically-minded, and are able to prioritize workloads and adjust as situations change. - You enjoy helping others and appreciate the challenge of solving technology related problems. - You're excited about learning and technology in a rapidly growing environment. - You engage well with others and remain calm under pressure. Bonus Skills - Experience using a CRM solution and an understanding of the SaaS marketplace - Experience using ticket managing applications such as Zendesk. - Knowledge of basic HTML, SEO, and website management. Why You Should Join Working at Web4Realty is one of the most unique work opportunities you will ever experience. We're committed to transparency, collaboration, experimentation, and always staying classy. Because of this unique perspective, we've established one of the most flexible and well designed work environments around that encourages you to work as you work best. Ensuring that our team members are healthy, motivated, focused and creative is how Web4Realty stays awesome. In a nutshell, we've built and are growing a place where we truly love working, and we think you will too.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
PRIMARY PURPOSE: To provide support to the claims staff, schedule appointments, route planning, and to perform other office tasks depending on the client program. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Sets up and enters new claims into Xactimate File Reviews new incoming claims, contacts insureds, plans adjuster driving route, and schedules appointments. Adds above appointments to google calendar. Inputs and reviews notes/diaries in claims management system as instructed. Labels Photos in online software, uses dropbox to upload pertinent files, contact involved parties to obtain required claim documentation. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up appointments, and may provide customer service as required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Property damage claim knowledge, excellent customer service, scheduling, route planning, efficiency, etc. Pleasant voice. Experience Six (6) months of clerical or customer service experience or equivalent combination of education and experience required. Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products, google calendar, dropbox, adobe acrobat, Strong organizational skills Ability to work in a team environment Ability to meet or exceed Performance Competencies
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Answer! I need a experience, Hardworking and conscientious person to employ.
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
I am looking for someone with recruitment & research skills that resides in Hungary and speaks the local Hungarian and English language. I need to have some documents translated from Hungarian to English, post some information on websites in Hungarian Language and gather some Information about Hungary. Applicants must have good command of oral and writte English & Hungarian Language
Skills: chat support Customer service Email Handling