Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a developer of live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and the Americas. We are rapidly growing in Germany and now we need the help of a multi-talented individual to help us dominate in the German market. Your responsibilities will include: • Help our German/English customers via chat, phone, and email. Resolve typical issues such as problems with chat-code installation, using our software, and payment process. Activate sales by phone (no cold calling!) • Help us translate our product and website into the German language • Help us with marketing materials for our German-speaking countries Qualifications: • Experience in customer support and sales • Excellent German writing/grammar skills • Knowledge about the German market in order to help us grow further • Languages required: German (native) and English (fluent) Work Hours: • 40 hours per week, Monday to Friday • 8-hour shift, during German business hours • Must be able to dedicate yourself to this project (not working simultaneously on other UpWork side-projects) ------ To learn more about us, check out our websites here: (English) (Russian) (Portuguese) (Spanish) (German site, coming soon!!) Our company likes to have fun! Check out a video from our last company trip to Sochi, Russia (2016):
Skills: chat support Customer support Email Handling German Marketing strategy Phone Support Sales Translation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
RESPONSIBILITIES/DUTIES: Updating client information in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments will be sent to you via e-mail or IM and you will report directly to your immediate supervisor
Skills: Administrative Support Customer service Customer support Data Entry Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Our company is growing globally thats why we are looking to fill more positions. We are currently accepting applications for an exciting opportunity to work with us conducting warm renewal sales calls and interviews!We are looking for someone who has already worked online in the past. Someone with a little experience in social media. Please note: you do NOT have to be a professional or expert in this area, just a little knowledge such as responding to people and directing them to where they will get better information. Or adding a new page is fine. We will be very happy to train you in areas that need to be added. What is most important to us is a positive attitude, dependable and trustworthy. Join our family of talented Representatives who “Just Sound Better!" Earn top dollar for your performance and have fun working with an empowerment industry leader. Small training classes, one-on-one coaching, and our proven strategy guarantee your success!
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are looking for an experienced training and development manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. Training managers often have backgrounds in business, leadership, human resources, development and education. Training manager responsibilities include enhancing employees’ skills, performance, productivity and quality of work.
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
I am currently running 5-10 facebook ads Some customers write negative comments- it effects sales and causes other people to chime in with negativity. You job- Comment back- customer is always right. Take their info- send to me. If it is negative- delete comment- ban user. This job requires daily monitoring but is very simple. Ideally we set it up so you get a notification when there is a comment and you decide how to proceed.
Skills: Customer service Customer support Data Entry Email Handling
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need help with the splash page and header for a DIVI website I'm building; I just want someone to lay it out and I'll go from there. <aybe more depending on how this goes. Thanks Mel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Manage Protect ( is a fast growing Australian business delivering technology enablement to Australian & New Zealand SMB’s through over 800 trained and certified IT service providers. We seek a technology & customer service champion to join our team, who is passionate about making a difference to SMB’s across Australia & New Zealand. This is an ongoing role in help desk - between 15-35 hours a week dependant on the applicant. The applicant requires excellent customer service, problem solving & communication skills. A strong understanding of the technical foundations of email, Outlook, and internet technologies is also required. We will provide training and escalations paths. Our services are: Hosted Exchange, Email Filtering, Web Filtering, Email Archive, Endpoint AV, Email backup, Skype for business, File Sync & Share. The successful applicant would be responding to phone calls, and queries via email & chat. They would be in contact with our Sydney based team via Skype and phone.