Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Welcome to WeTeach! We are looking for teachers to help our Chinese students learn English through the joy of reading picture books. If you are a teacher, interested in online education, ESL, like kids, and are looking to work from the comfort of your own home then this is just the position for you. We operate mainly Monday to Friday 18:00 and 22:00 and Saturday and Sunday 10:00 to 22:00 China Standard Time. All classes are taught through our online platform. We provide the curriculum, source the students, and take care of admin. You can find out more out on our website: I hope this finds you well and look forward to working with you. Best, Tom
Skills: English ESL Teaching Public speaking Teaching English
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Circles.Life, an operating brand of Singapore-based Liberty Wireless, is a mobile company set to transform the regional telecommunications industry. Circles.Life is bringing the power of mobile to the people of Singapore in 2015 and to other parts of Asia Pacific later. Our mobile service is designed for the mobile data user of today and we focus on innovative data focused mobile packages and an unparalleled customer experience. Our objective is to empower the mobile user with control over their communication needs. Circles.Life is led by a management team with strong local and international experience in building telecommunications and technology businesses. With more than 8 nationalities, we are a diverse workplace. You can learn more at The Customer Happiness Expert at Circles.Life is an extraordinary role on various fronts. On one hand you will get the unique opportunity to contribute towards building a progressive culture at a rapidly growing organisation. On the other hand you will introduce best practices, drive initiatives, and monitor deliverables across the customer services team. Circles is not just another startup, and this is not another customer services operations role. You would need to bring to this role an exceptional degree of cross-functional expertise, cultural sensitivity, and vision towards building a pan-Asian organisation from its fledgling presence in Singapore. You will work closely with the co-founders and business heads, challenge the status-quo, contribute ideas, and implement agendas - all at a pace that is exacting, but nonetheless, exciting. Your awesome would-be role: Customer Happiness Expert The Customer Happiness Expert, is a Service Advisor, and an Engagement Driver rolled into one nifty role. We call them hybrids, as they will both cater to private space, and presence of Circles.Life across online channels. As the name suggests, not only you will get to build long-term relationship with our subscribers, you’d also get to introduce Circles.Life and revolutionize the way our would-be subscribers perceive mobile services. As a Happiness Expert, you’re here to save sanity, or the at the very least amuse your audience - kidding! But a typical day of you being an Expert would include the following: -Generally, and in the context of customer service - wholeheartedly assist and manage our subscribers (and would-be subscribers) with their (not to mention, sometimes out-of-this-world and complex) questions -Be a brand evangelist and promote Circles.Life and its services proactively on every interactions - if you’re a.k.a Fandomry, then we want you! -Essentially, build long-term relationship with our subscribers by carrying-on a friendly conversation and providing resolution based on the we’re-good-for-the-date-we-give-you idealogy -Independently make sound decisions and doesn’t settle with just an ‘OK’ Being a go-getter-strike-where-there’s-opportunity to win potential subscribers In an ideal world, you should have: -Prior experience in customer service across different lines of businesses (BPO, E-Commerce and -Retail, Telecom) and have assisted customers either via phone, email, chat, and social media with their billing, technical, and some other sudden spur-of-the-moment unexpected questions -Flawless communication skills be it verbal, and on written communication -Mastery and near-geek adeptness on various CRM and Ticketing tools like Zendesk, Service Cloud, and Zopim -Basic, and we mean really basic MS Office skills, although advance is BIG plus Experience falling of the cracks and getting hands dirty (whereby instances) gained in a start-up Environment To be an Expert, just like us, we’d see you: -Flashing those pearly whites and exuding that irresistible pleasing personality #pageantfeels -As a team player who’s knows the value of contribution in order to attain a unified goal -Never shy, never a fraidycat to speak up, never a wallflower! -Highly atenttive to details - Were you able to see the typo? :) -Process-oriented - plus points for the OCD type - kidding! You are in love with bullet points, flowcharts, kanban, and checklists. And can create processes on top of your head.
Skills: chat support Complaint Management Conflict Resolution Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $660 - Posted
Yavin Technologies Inc. is looking for bilingual speakers who can speak Thai and English and with work experience as call center agents (whether office-based or home-based) who are going to take in calls, answer emails, handle billing disputes, take in new order/reorders and delivery issues.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need someone to handle sales We will start with Sales. I need research done to find specific type of companies that you will enter into Zoho CRM and see through to the end of the sales pipeline. The right person will be able to do this job independently and we hope to keep them permanently.
Skills: Administrative Support Customer service Customer support Email Handling Email Technical Support English Internet research Microsoft Excel Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
As a professional, I have the knowledge, skills and experience needed to take on new challenges, as well as the development and fulfillment of objectives and goals. The challenges, unpredictable contingencies of today's world and the current professional competitiveness, demand accurate and timely solutions, those that indeed possess skills for realizing them. These qualities allow flexibility, characteristic of any professional whose purpose is based on taking responsibility to act in various areas independently. The knowledge and study of their grievances and uncertainties, answer my main goal. Deepening and application efficiently, concrete solutions to them, demonstrate competence and own ability to resolve such complexities.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for an executive assistant that is located in the USA and is capable of doing or figuring out what needs to be done. For example: Need to be extremely organized We have many items that need to be sold on eBay We have customer service questions that require using Google and figuring out how to answer the questions
Skills: Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Fire Your Boss is looking to build a team of outstanding Customer Service Experts. Who can delivery fast, personalized service to some Fortune 500 companies. Some of these companies are the in telecommunications, hospitality and roadside assistance, just to name a few! Some of your responsibilities will include but not limited to: 1. Answer inbound call 2. Access customer records and verify customer account information 3. Identify potential customer needs and recommend solutions based on those needs 4. Access customer databases, knowledge resources, and technical applications to determine root causes and resolutions 5. Process customer payments using credit or debit cards 6. Customer bill review Qualifications: 1. Basic PC keyboarding skills 2. Excellent verbal and written communication skills 3. Strong problem-diagnosis and problem solving skills 4. Multi-tasking skills, showcased through the use of several applications Being a part of the Fire Your Boss team allows you to work comfortably from home, while remaining supported and encouraged as if you were in an office environment. Our business is expanding, and we are looking for top-notch professionals to join us. If you are interested in support and stability within a company that offers the tools necessary to take your stay-at-home career to the next level, apply today! You can work a minimum of 15 hours a week on any day that you choose. This is an on going Project. This work at home job  is not available to Client Support Professionals residing in California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
Skills: Call Handling chat support Customer service Customer support Data Entry Phone Support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Job description: The job consists of sending short messages, similar to facebook or whatsapp and getting paid to do so! As an operator you get paid per send message, and you work online in a secure invironment, where you get your own login. So you can make your own schedule and work, whenever, where-ever you want! About the company We are a Cyprus company searching for finnish native speakers (or to a fluent level) to assist us in building up a New Media project in those countries. We're already running this internet project for the last six years in more than 30 countries. Qualifications For the administration of the project a computer with a fast internet connection is needed. The software is web-based, and training will be provided. Applicants must have a native or fluent level in finnish , be at least 18 years old, reliable, flexible, and also open-minded, creative, and with a good sense of humour! The perfect job, make your own schedule, work from your couch at home This is a perfect job for students studying abroad, as the job can be carried out from anywhere in the world Working to a shiftplan (part time hours) you would be responsible for taking care of our online chats. We have also dating sites where you can work when you want. We make quick and prompt payments (monthly)