The test task includes 5 questions that we picked out from our real customer questions/issues. You will need to do research, put the thoughts together then come up with the responses. Our product line is natural topical products that treat various conditions such as Eczema, Psoriasis, fungal infection, pain relief, etc.
Our products are private label products that means we find other people’s great products and put our own labels on them. Our suppliers are normally small family businesses and do not have the capacity to answer to our questions. We always try to answer to our customers inquiries by doing our own research.
EXCELLENT in written English (extremely important)
A great researcher, an independent thinker and a problem solver
Ready to work full time immediately
Willing to work US time zone (west coast)
A very compassionate person
Pay great attention to details
Thrive in a fast paced environment (we are growing rapidly)
Our business is very customer service oriented. So customer service is the most important part of this position. Other tasks involve writing assignments, digital marketing assistance, administrative tasks, etc.
It’s possible that we put a couple of candidates on 1 to 2-week probation at the same time before we officially hire someone.
Thank you for reading the post. We look forward to hearing from you!