Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
The test task includes 5 questions that we picked out from our real customer questions/issues. You will need to do research, put the thoughts together then come up with the responses. Our product line is natural topical products that treat various conditions such as Eczema, Psoriasis, fungal infection, pain relief, etc. Our products are private label products that means we find other people’s great products and put our own labels on them. Our suppliers are normally small family businesses and do not have the capacity to answer to our questions. We always try to answer to our customers inquiries by doing our own research. Your qualification: EXCELLENT in written English (extremely important) A great researcher, an independent thinker and a problem solver Ready to work full time immediately Willing to work US time zone (west coast) A very compassionate person Pay great attention to details Thrive in a fast paced environment (we are growing rapidly) Our business is very customer service oriented. So customer service is the most important part of this position. Other tasks involve writing assignments, digital marketing assistance, administrative tasks, etc. It’s possible that we put a couple of candidates on 1 to 2-week probation at the same time before we officially hire someone. To apply, Thank you for reading the post. We look forward to hearing from you!
  • Number of freelancers needed: 3
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
Job Description: We are looking for customer assistants who will work in our company. They should have at least 2 months experience in the post. It also provides training (2 weeks with paid wages). Now we have the opportunity to obtain contracts. All who wish to please send your CV to our email: MollyAven@consultant.com. You will contact one of our managers. Please visit our website www.wehireyou.eu.pn for more information. Skills/Qualifications: - Post-secondary education is required - Previous experience (2+ months) in Customer Service is required - Previous experience in a business-to-business environment is required. - Be diligent, execution oriented, and Results-oriented with a high energy level and positive attitude. - Perfect fluency in English is required. Additional languages are helpful. - Excellent communication skills, both written and verbal, are required.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Live chat support needed for eCommerce website. Negotiable rate. Need to give customers basic information about: -Products -Delivery method -Payment method -Refunds e.t.c
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, I am looking for someone with a customer service background who is already working with an ecommerce business with physical shipments within USA. I am in need of some tracking information for the shipments. Details can be provided over Skype. Apply ONLY if you are already a part of an e-commerce business with physical shipments going on within USA. This will be a 2-3 hours job on daily basis.
Skills: Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
All candidates must have at least 1-2 years call center or corporate customer service experience, excellent communication skills and solid MS Office skills. Must be comfortable with outbound quality calls.Please submit your resume for immediate consideration
  • Number of freelancers needed: 2
Fixed-Price - Intermediate ($$) - Est. Budget: $1,500 - Posted
We are looking for a number of representatives to handle customer service duties for Japan. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Japan language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to apply To apply, please respond with a cover letter that includes the following: 1. The language level that you have (should be 90% or above) 2. Your customer service experience 3. Your schedule availability In addition, please send us the results of the personality test that you may take at the link below: www.humanmetrics.com/cgi-win/JTypes1.htm About the company We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over three years now.
  • Number of freelancers needed: 2
Skills: Call Handling Customer support Japanese
Fixed-Price - Expert ($$$) - Est. Budget: $120 - Posted
We're in real estate business - renting apartments in 5 cities of UK. Our team decided to incorporate a smart approach to answering all those questions from clients via email/tickets for 24/7. This job will be very fun for right freelancers who are struggling with the easy job hunt. Yes, this job can be performed via smartphone. All you'll have to give replies to 3-6 emails a day which will be received from clients - staying in apartments. Answers will be very common and mostly same with limited changes. But it doesn't mean you can do this job with poor English. You must be very good at written English. You'll be responsible for handling/responding to all inquiries (which are 3 -6 per day approximately) from 13:30 to 20:30 India Times. It means you can perform all your other jobs/tasks with comfort. This will be extra income for you for long-term. The Ideal candidate will be someone with experience in customer support and do already a job during given time schedule to ensure the quick response within 20-30 minutes. Cheers :)
Skills: Customer support Email Etiquette
Fixed-Price - Expert ($$$) - Est. Budget: $120 - Posted
We're in real estate business - renting apartments in 5 cities of UK. Our team decided to incorporate a smart approach to answering all those questions from clients via email/tickets for 24/7. This job will be very fun for right freelancers who are struggling with the easy job hunt. Yes, this job can be performed via smartphone. All you'll have to give replies to 3-6 emails a day which will be received from clients - staying in apartments. Answers will be very common and mostly same with limited changes. But it doesn't mean you can do this job with poor English. You must be very good at written English. You'll be responsible for handling/responding to all inquiries (which are 3 -6 per day approximately) from 8AM to 4PM Phillippine time. It means you can perform all your other jobs/tasks with comfort. This will be extra income for you for long-term. The Ideal candidate will be someone with experience in customer support and do already a job during given time schedule to ensure the quick response within 20-30 minutes. Cheers :)
Skills: Customer support Email Etiquette
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
There are 2 parts to this job: 1) Train our customer service team on how to use Freshdesk to its full potential. 2) Manage the customer service team. You will NOT have to deal with customers yourself unless you want to demonstrate. You will need to: - Find ways to motivate the team with rewards or incentives. - Find ways to measure the team’s success. - Find ways to improve the knowledgebase and customer service. - Provide feedback to the team. - Give a short 20min consultation once a week with the manager to discuss improvements to the customer service. This job is for 4 hours per week. *Freshdesk experience is a requirement.
Skills: Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
MUST BE BASED IN LONDON UK - I need someone to make phone calls from our office in London SW10 to utility companies and residents - the work is only for a couple of hours a week and should last no more than a month.
Skills: Telephone Handling