Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello! We are looking for a Call Operator/ Marketer that will make calls to our customers, understand their individual project requirements and get them on board on our services. Your English must be perfect! We are looking for someone determined, skillful in phone-call handling and marketing. USA, UK and Canada Applicants Only. Thank you! Happy bidding! Good luck.
Skills: Call Handling Customer service Customer support Phone Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
You need experience in the installation and repair installation of Windows applications and relational databases in general; Need experience in diagnosing software problems, identifying effectively if the problem is in infrastructure / OS or software's bug; Need know how to deal with clients remotely, which will be done by upwork; Need to know report bugs clearly and objective, enabling the reproduction of the error and facilitating thus their resolution; Desirable knowledge in data structure and database; You need to communicate fluently in the language Portuguese-Brazil (read/write/talk). e-commerce website: support website:
Skills: Desktop Applications Microsoft SQL Server Administration Portuguese Technical Support Translation Brazilian Portuguese English Windows 8 Administration XML
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
East Oakland.... I am looking for (3) additional office members next week! Must know their way around a computer. Job is pretty simple which includes duties of filing clients divorces, formatting letters for clients from A-Z, addressing clients envelopes by hand (250-500) a week, researching court cases for clients, assist with uploading completed novels, completing child support cases, social media signups, pen-pal setup for clients and various sites, fill clients books and picture orders, checking clients pen-pal sites, answering emails from clients across the United States and a bit more! 1-3 days a week depending on my work load and/or until clients and office workload increases. Flexible days and hours. Pleaseeeeeeeee serious applicants, ONLY!!! Must be friendly and come in with no excuses or drama! I am looking for someone to grow with me from the bottom to the top building a serious EMPIRE and MAYBE eventually being able to run my small but cute office on their own. We are also looking for an editor for completed novels. Hourly rate $13.00 and Novel editing is paid by contract per Novel.
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
============= Job Title ============= Long-Term Sales and Customer Service VA Expert Required ============== Description ============== Due to rapid growth, our e-commerce company is looking for a Sales and Customer Service Virtual Assistant Expert who will really "wow" our customers. The position will be long-term, and the successful candidate will be handling customer service inquiries and sales inquiries via email, phone and live chat. The product set that we sell is a very technical electronics product, so applicants MUST have an interest in technology and be able to learn quickly the details of our product lineup. Teams or 'agencies' of experts are welcome. Work can start as soon as you're ready to begin. The ideal candidate must: 1) Be completely confident with handling customer service requests and sales inquires via phone, email and live chat. 2) Have a legitimate interest in technology (cameras) and the ability to quickly learn, understand and speak knowledgeably to the products in our product lineup. 3) Be extremely skilled in Shopify and understand how to navigate orders, create invoices, and view/edit/refund past orders. 4) Be willing to work at various times throughout the day, for various lengths at a time, with room for extra hours if needed. Ability to adapt to fluctuating hours and total hours worked depending on the number of inquiries and support requests in the pipeline. Hours worked will be between Monday - Friday 9 AM - 5 PM EST (New York, United States Timezone). This is a must, as our business is growing very rapidly, and hopefully your income can grow with us too. 5) Have a strong grasp on communication, customer service/handling and sales skills. 6) Have a strong track record of customer service and sales jobs. In your job application, please provide samples of tasks completed in similar gigs and the end result of your task. . Aside from the job itself, the ideal candidate must also: 1) Speak great English. 2) Have a very high level of responsibility and professionalism, especially when communicating with clients and completing the work quickly. If you are the right person to join our team then you will have taken the time to read this post carefully. This is very important to us so in your reply please start with the term 'Samsung Android" so we know you took the time to read everything and understand the project. 3) Be excellent at problem solving and making their own successful decisions. 4) Have great communication, keeping me informed of progress daily via workstream management tools (Streak for GMail). 5) Be fast and responsive to task requests - or in other words - getting the job done as soon as possible, without sacrificing quality. Cash bonuses will be paid for constant, long-term, high-quality results. In your application, please show examples of your past customer service/sales related projects and what you've achieved in these projects or roles. Also please include a voice over giving a quick multiple sentence introduction stating your name, where you are from, how old you are, what your favorite color is, and what your hobbies are. Also, please send a link to one site that is run by the shopify platform for your application to be considered. I will give specific details of the project in our Skype interview that we will arrange once your application has been accepted. I look forward to working with you! :-) Talk soon, - Kenton
Skills: Call Handling chat support Customer service Customer support Email Handling Phone Support Shopify Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for customer support / sales person to support real estate CRM for real estate agent Must be based out in USA
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a Voip company trying to test our phone connections. You have to call on numbers we will provide and hang out for a while, nothing else needed - this is a very simple and short job but we will pay high. you have to work/dial 2 hours daily > 60 hours per month > we will pay 1K per month means over 15$ per hour. No sells or leads needed, just test phone calls. So, if you are in Australia or Japan apply along with your skype. We are looking for someone who can start work immediately. also, let me know if you have done or doing any similar job right now. WE ARE LOOKING TO HIRE AROUND 100 PERSONS.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a developer of live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and the Americas. We are rapidly growing in Germany and now we need the help of a multi-talented individual to help us dominate in the German market. Your responsibilities will include: • Help our German/English customers via chat, phone, and email. Resolve typical issues such as problems with chat-code installation, using our software, and payment process. Activate sales by phone (no cold calling!) • Help us translate our product and website into the German language • Help us with marketing materials for our German-speaking countries Qualifications: • Experience in customer support and sales • Excellent German writing/grammar skills • Knowledge about the German market in order to help us grow further • Languages required: German (native) and English (fluent) Work Hours: • 40 hours per week, Monday to Friday • 8-hour shift, during German business hours • Must be able to dedicate yourself to this project (not working simultaneously on other UpWork side-projects) ------ To learn more about us, check out our websites here: (English) (Russian) (Portuguese) (Spanish) (German site, coming soon!!) Our company likes to have fun! Check out a video from our last company trip to Sochi, Russia (2016):
Skills: chat support Customer support Email Handling German Marketing strategy Phone Support Sales Translation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
RESPONSIBILITIES/DUTIES: Updating client information in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments will be sent to you via e-mail or IM and you will report directly to your immediate supervisor
Skills: Administrative Support Customer service Customer support Data Entry Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Our company is growing globally thats why we are looking to fill more positions. We are currently accepting applications for an exciting opportunity to work with us conducting warm renewal sales calls and interviews!We are looking for someone who has already worked online in the past. Someone with a little experience in social media. Please note: you do NOT have to be a professional or expert in this area, just a little knowledge such as responding to people and directing them to where they will get better information. Or adding a new page is fine. We will be very happy to train you in areas that need to be added. What is most important to us is a positive attitude, dependable and trustworthy. Join our family of talented Representatives who “Just Sound Better!" Earn top dollar for your performance and have fun working with an empowerment industry leader. Small training classes, one-on-one coaching, and our proven strategy guarantee your success!