Customer Service Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $350 - Posted
Hello there, We are looking for a dfp expert (double click for publisher), we need someone who can build all the infrastructure of the dfp including one full waterfall with pass back configuration. We also would like to have a short sessions on the reporting of the dfp and better understand how to read them. You think you can handle it? just write us back and let's talk. Thanks, Eyal
Skills: DoubleClick for Publishers
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Customer Service Solutions Specialist (Call Center). Essential Functions: Responsible for providing superior customer service through coordination, monitoring, control and resolution of escalated customer issues for all service lines Analyze request for customer support and implement solutions Ensure that customer requirements are resolved in accordance with service level agreements and performance metrics including first call or first contact resolution Requirements: Excellent Customer Service skills Excellent verbal and written communication skills Excellent competency in computer software packages Demonstrated strong process-orientation and attention to detail Excellent organization and interpersonal skills Ability to work the shifts necessary to support customers and business needs
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service representative for a full-time position to join our growing team. We offer hands on training for highly motivated professionals. If you are looking for a positive and fun atmosphere with great growth potential send us an email with a copy of your resume.
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
I need someone to help me retrieve a mobile gaming account back. I already know the account but on the login screen there's no option for me to type the account. The company of the game wont help me. I spend money on the game and i don't want it to go wasted. So maybe if someone can bind that account in my email/facebook or something else so then i can login through those options. I can send screenshots so you can understand better.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative with PERFECT English and a neutral accent. Again, this person must have an excellent grasp of the English language as they will be dealing with customers in the United States and Canada. If they speak Spanish they will be a preferred applicant. This person will be working a minimum of 30 hours per week (6+ hours per day). The scheduled hours will be between 8AM to 5PM Central Standard Time (UTC−06:00), with a 1 hour break midway through the shift. Reports to: Managing Director Date: Starts Immediately JOB SUMMARY: Interact with customers, provide information, resolve problems, and perform general office duties. ESSENTIAL FUNCTIONS: 1. Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person. 2. Maintains and updates company customer database. 3. Provides quotations to customers and takes orders. Checks and enters each order into the computer. 4. Manages the logistics process, controls freight cost, coordinates with vendors to ensure on-time shipment. 5. Tracks and manages orders throughout the fulfillment process, keeping customers updated on any changes from their original shipment date. 6. Resolves customer questions related to orders. 7. Enters samples and product literature requests for customer, as required. 8. Has knowledge of product line, prices, delivery time, and similar data, as required. 9. Listens to customer complaints, responds with patience, empathy and professionalism and acts as a problem solver for the customer. 10. Provides accounts receivable and accounts payable support, managing payments coming in and out of the company. 11. Manages files, enters data and performs other office duties. 12. Makes outgoing telephone calls to the customer on behalf of the company to follow up on recent orders, to ask about payment of invoices and to follow up on recent quotations. 13. Sends emails on behalf of sales people, as requested. 14. Performs other duties as assigned by supervisor. EXPERIENCE AND BACKGROUND: One (1) year's experience working in an office environment. Experience using office software including email. Pleasant telephone voice and professional manner. EDUCATION: College Degree or Associates Degree EQUIPMENT: This person must have a VERY RELIABLE high speed internet connection and a quiet work environment. --- Skills: sales, english
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone that has experience with handling back end work for credit repair companies. If you have experience with writing dispute letters, updating credit score results in software, that is a big plus. Looking for a hard worker who can work between the hours of
Skills: Email Handling Microsoft Excel Microsoft Word Typing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I work for a company and am delegating my tasks. You will pretend to be me. You'll have access to my boss's and my own company email. I will send you an email with all you need to know to answer questions adequately, and how to handle orders from beginning to end. You'll also be responsible for finding emails, once a week, of coffee shops, restaurants and breweries all over the country to send already-made email campaigns to. You can come to me with any questions or problems your run into. Depending on what you want, this could be anywhere from 10-20 hours/week. Looking to outsource abroad $5(usa)/hr.
Skills: Administrative Support Customer service Customer support Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
PLEASE BID FOR FIXED PRICE FOR THE FULL MONTH NOT HOURLY - GIVE ME A GOOD COVER LETTER FOR A QUICK HIRE - READ THE SPEC IN FULL. GREAT JOB FOR SOMEONE WHO HAD GOOD ENGLISH AND WANTS TO BUILD UP THEIR UPWORK PROFILE. We are looking for a data entry person who is great at web research to be on our exciting new team. You will be given interesting exciting web research projects and deadlines to fill. Duties include: - social media research on Twitter and Instagram - replying to people who talk to us on social media like twitter/facebook etc. - sending emails/messages to selected companies/people with our offers - some admin tasks - web and social media research - following and unfollowing on multiple twitter accounts - some other social media activities - general data entry - finding and uploading content images etc. TRAINING provided on most things - but you need to be able to work well alone This is a good job for someone who has some time every day to get professional research work done, wants to build up their upwork history, and can start immediately. You have to have good research skills, don't get bored easily, be good at following instructions and have experience finding resources to use for businesses (even your own). To show me you actually read this application thoroughly and have good attention to detail please tell me what is the colour of the ocean first in your covering letter. You'd be surprised how many people don't read fully, and this shows us that they wouldn't be great on this job which requires attention to detail. You will keep Google spreadsheets that you create and communicate benefits to me in a way that doesn't require me to sit and figure out the information for myself. I want to be able to have summaries whilst you do the background work. keep up good communication and ask me to guide you early on with a few web pages you find so you don't waste days on something thats not what we need. We have a great team, and we're looking for someone who can be with us for the long term. If you do well, you may be given other jobs with our company too.
Skills: Administrative Support Customer support Data Entry Email Handling English Internet research Microsoft Excel Research Social Customer Service Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are looking for a contact person in Bulgaria as we need some research to be done in different cities, parishes and registry offices. Phone calls will need to be done and possible traveling in Bulgaria required. Must speak English and of course Bulgarian. No previous experience in that kind of work required. This project might take 2 days, 2 months or more depending on the result of the research and it would be on a periodical base.