Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international and Multilanguage contact center, 5CA is looking for a Work-From-Home Customer Service Representative in English to provide support for various well-known international technology and videogames companies. This position requires availability during weekends. Main tasks include: - Providing customer support by telephone and e-mail, providing a satisfactory solution to the customer´s inquiries. - Working together with team leaders and trainers to constantly keep knowledge up-to-date. - Ensuring customer satisfaction. Requirements - Fluency in English (speaking and writing). Additional languages are a big plus. - Experience with computers, technology products and video games in general. - Experience in a Customer Service environment, Call Center or an international business setting. - Quick learning skills and being open to working with new technologies and products. - Flexibility, strong communication skills and being good at multitasking and problem solving. - Full time availability - A dedicated, quiet work space that is located within your own residence. PC requirements: - Owning a PC (Apple computers are NOT compatible) with a Core i5 (or better/similar) processor - 4GB of RAM (though 8GB or above is better) - Mbps download speed - 0.5 Mbps upload speed - Windows 7 or 8.1 with a 64-bit system - Having a pair of USB headsets (though this is required in the latter stages of the process) What we offer: - The possibility to work from the comfort of your own home. - Constant up to date training and access to the latest information in technology and video games. - An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise. - All the required software, tools and data base. - A permanent contract focused on a long-term relationship. - Being part of a company that treats remote employees as part of its family.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are property management company that is based in the United States but is planning to put a branch here in the Philippines. We are looking for outstanding technical support representatives who will be part of our Business Process Associates team. Job responsibilities will be: * Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients. * Will serve as the Escalation Team and will have authority on how to handle certain situations. * Coordinate with internal and external clients and provide assistance on phone and resolved all queries. * Will be responsible for Post – leasing process, posting notices, health and safety inspections and handling Tookan app. * Documents all transactions on an everyday basis and update as the process changes. Collate metrics from various associates and prepare appropriate reports. * Coordinate with team members and ensure achievement of all team objectives and goals. * Analyze all issues of internal and external clients and provide effective resolutions for same. * Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require. * Manage everyday work activities and informed supervisor appropriately. Qualifications: * College graduate * Atleast 1 year in the BPO industry as a Technical Support Representative. * Can work with minimal supervision. * Amenable to change. * Can work in shifting schedule. NOTE!!! * We need someone who's from Davao, Philippines. As of the moment, we're still on a homebased set up but will soon be moving in to our own office. We need someone who can fully commit and start immediately and we mean right after the interview! We are offering $2 - $3/hour for starting salary. Thank you.
  • Number of freelancers needed: 10
Skills: Customer service Email Handling Email Technical Support technical analysis Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Due to our continuing growth we are currently looking for motivated individuals to join our team. Multiple full time positions available which may include weekends. The primary responsibilities include: Setting inspection appointments on behalf of insurance companies and handling inbound and outbound calls with strong customer service skills. Problem solving skills, attention to detail and ability to multi-task in a fast paced work environment are a must. This is not a commission or sales position. *Multiple shifts available* o Preferred to have a minimum of 12 months customer service/office experience. o Be able to speak and read English clearly, professionally and fluently. o Be able to type a minimum of 40-50 words per minute. o Bilingual a plus o Must be able to work independently o Ability to effectively work within established contractual turnaround times required o Starting pay D.O.E. o Must be able to pass background check
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Microsoft Excel Microsoft Word Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I am looking for someone that has garnered sponsorship's from local businesses to participate in a community project.
Skills: Marketing strategy Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Summary and Mission: Validates and monitors process and data integrity across multiple systems in support of business unit decisions. Audits moderately complex new and existing database systems applications to ensure that appropriate controls exist, that processing is efficient and accurate and that standardized processes are in place to support business unit needs.
  • Number of freelancers needed: 99
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Hello, we are currently looking for Online English Speakers to work in a language platform with a flexible schedule. REQUIREMENTS - Be a Native English speaker - Have a confident and clear verbal communication - Have stable Internet connection (for home-based) - Be punctual with high sense of responsibility - Correct grammar and pronunciation mistakes for students Please attach your RESUME for further information. Kind regards.
  • Number of freelancers needed: 10
Skills: English English Grammar english tutoring Teaching English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an employee with fluent german speaking and writing skills to answers our german customer service emails and manage the returns and refunds process. The role will be part time covering around 10-15 hours a week and working hours can be flexible. Looking forward to discussing the role further.
Skills: Amazon Webstore Customer service
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking for a full time receptionist/assistant. Applicants must possess excellent telephone skills and must be able to handle high volume calls. Must be bilingual in English and Spanish. We are looking for a hardworking, self-motivated, team player. Candidates must also have an excellent phone presence and the ability to communicate with clients in person. Must be able to think on your feet, be responsible and motivated.
  • Number of freelancers needed: 9
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This is an online ESL School and at the moment they require 3 Native English speaking ESL teachers (or close to native pronunciation, not Filipino sorry just following orders) who can teach English. You will conduct the class through a VOIP program and call the student's cellphones. All the material is provided. You will teach Korean students, mostly business people. The pay would be 13000+ Korean Won. 30 hours a week. No video. Instructors can work a single shift or mornings and evenings combined. But we prefer instructors who can cover up both shifts and we are in need of 8 teachers preferably females since females speak clearer for our clients but your a male and you speak clear feel free to apply. 6 am to 9 am in KT and 7pm to 11:50 pm KT.
  • Number of freelancers needed: 3
Skills: English english tutoring ESL Teaching Teaching English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a medical counsellor to support our efforts in raising awareness of the best tests to provide to our customers. We offer lab testing to customers in the United States. Someone with a counselling or a medical background would be ideal.