Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need to hire someone that is able to respond to WordPress questions at any time of the day. This is mainly a customer support position that responds mainly to WordPress inquiries. Our service provides: - unlimited questions about WordPress (that take 1/2 less to answer) - unlimited (simple) tasks - WordPress education through our emails with the clients - 24/7 support Our site is yoursiteguru.com/guru-unlimited if you want to see more; Note: do NOT apply through our site as any incoming application via our site will be ignored and deleted. You need to be able to respond in a timely manner (within an hour or two) to any customer inquiry or task, weekdays and weekends. You must be able to contact and communicate with me as well, be readily available. Have these skills: - excellent overall knowledge of WordPress (themes-plugins-coding-hosting, etc...) <MUST HAVE - be able to email clients with EXCELLENT English <MUST HAVE - customer support background would be nice - when you are waiting on clients to ask questions you will be working on lead generation, general outreach to potential clients. < Important! - I would like you to keep a record of your interactions with our clients, so when we need to hire another customer support guru they can read how everything works. We can discuss this in the interview. Place "winning" in the first line of your response, so I know you've read this entire post. Looking to hire for full time, long term work.
Skills: Customer support English WordPress
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a support person to work casual contacting and bringing on board our clients. Hours are not fixed and work around your other commitments. Initially only a few hours per week (i.e. 3 hours). The work will probably not start for another month. You must have: • Great English • Excellent phone manner • Excellent Technical Skills -------HTML / CSS -------Desktop Support -------Understanding of Computer Applications e.g Xero, Mailchimp • Able to work Australian and USA business hours Can you also please provide: • Method of making cheap phone call to Australia / USA from your country • An indication of how you would do remote desktop support i.e. tools you would use.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The customer service rep will be responsible for receiving requests by telephone regarding claims or policies. You will receive inbound calls to assist policy holders, providers, and/or others for information and assistance. You will also be mailing or routing claim forms and supporting other documentation.
Skills: Customer support Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Offer superior quality of Service to our Customers, through handling inbound and outbound calls and emails In order to exceed their expectations and to assure their satisfaction. Handling different correspondences from different companies. Ensuring customers are aware of processes and latest updates. Follow up all customers related issues and provide timely feedback to our Customers. Serve as liaison between customer and management to improve customer service and business productivity. provide relative feedback regarding any issues that arise. Requirements: • Gender: Female Age 25-30 • University degree generally required • Excellent spoken and written English (Fluent) • 2– 3 years’ Experience. • Knowledge of computers and relevant software applications • Knowledge of customer service principles and practices having a designated workspace​ is a must High level of commitment
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
What We're Looking for: Reliability and flexibility Phenomenal customer service skills Ability to listen to and empathize with the customer and offer solutions that fit the situation What You Need to Succeed: Desire to represent the client and their services to the absolute best of your ability Minimum HS diploma or equivalent Financial services experience a plus ​ Reliability and flexibility Phenomenal customer service skills Ability to listen to and empathize with the customer and offer solutions that fit the situation​ What You Need to Succeed: Desire to represent the client and their services to the absolute best of your ability Minimum HS diploma or equivalent Financial services experience a plus
Skills: Customer service Customer support Receptionist Skills
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We invite you to be interviewed for the position accounting manager (customer care). Branch: transport company, transporting small and medium sized cargo, customs clearance, legal support of exports and imports, etc. Signing an employment contract. Obligations: - processing of customers orders; - making report. Requirements: - actual residence in Australia; - 21 years of age or older; - Internet access; - High mobility. Working part-time, can be combined with the basic work or study. Payment worthy, from $ 250 a day.
Skills: Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for a person with experience when it comes to incoming and outgoing calls,making emails,and assisting clients and who can give our customer with a great customer satisfaction
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We're looking for a passionate, organised and genuine person to support our fabulous sugar-free community part-time on weekends, across all our social and community service platforms. You'll need experience working with a large and vocal online community. Experience in using the Customer Support application "Zendesk" is preferable. The role is part-time, you'll be required to work four hours on both Saturday and Sunday. What else does the role entail? - Responding to a passionate community via our email support system Zendesk using pre-set macros. The enquiries may related to anything, from the I Quit Sugar book range, to the 8-Week Program, to our brand. - Allocating emails to other support staff to address as required. - Managing refunds or replacements for customers. - Working with a team of passionate individuals all determined to make a difference to our community's health! About you! - You have an extremely high standard of English writing and grammatical skills. - You're passionate about the health and wellness industry, with a desire to help people and make a difference. - You're familiar with I Quit Sugar philosophies and values. - You have a calm and friendly outlook and can respond to our community in a positive, considered and polite manner. - You're forward-thinking in finding the appropriate response for a customer and can act independently once briefed. - You can resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for dedicated English language teachers to provide online instructions in English as a second language for a wide range of learners (kids/beginners, intermediate, adults). The right candidate should possess an active and outgoing personality as well as a professional teaching manner. • Teach the English language to Chinese students online and evaluate their performance based on set guidelines • Prepare and study the teaching materials before the lesson starts • Conduct one-on-one video lessons with students within the prescribed time • Provide corrective feedback and ensure that the students understand each lesson • Create a lesson memo with the necessary feedback about the topics discussed Job Requirements: • Graduate of a 4-year college/university course, especially in Education, Communication Arts or a language-related degree • Good command of the English language • Proficient in the use of computers • ESL teaching experience (kids/adults) is an advantage • LET passers or with TESOL/TEFL/CELTA/TKT/CETYL certificate or equivalent will be prioritized • Must have the required technical and home office requirements (see below for more details) • Available to teach an average of 16 hours per week during these peak hours: * 7pm-11pm (Mon-Fri) * 9am-11pm (Sat-Sun) • Has excellent social skills and strong work ethics, professional, passionate about teaching, patient, focused, knowledgeable & can work with minimal supervision Home-Office Requirements: Technical Requirements: • Desktop computer or laptop (Windows 7 or above), CPU (Processor) - Dual Core Processor or above, Intel or AMD, RAM: At least 2GB of RAM (4 GB is recommended) • Wired DSL Internet Connection - at least 2 Mbps • Headset - with noise cancelling feature • HD Webcam • With a quiet, clutter-free, and well-lighted teaching environment/home office