Customer Service Jobs

1,164 were found based on your criteria {{|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing logistics company is looking for a Knoxville-Based customer service representative to act as a liaison and company gatekeeper, to provide information about our services to incoming sales leads with accuracy and efficiency. The successful candidate for this role should be willing to develop a strong command of the company’s business model and general service offerings in order to offer quick and accurate assistance to potential clients. Customer Service Representative Responsibilities & Job Duties: • Answers incoming customer calls regarding service questions and general client inquiries. • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. • Update customer information in the customer service database after each qualified call. • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies or capabilities. • Utilize computer technology to handle high call volumes. Job Requirements • Laptop/computer, no older than 2-years as well as a Smartphone. • Availability during working hours (8am EST – 5pm EST). o The option to work from home may be offered after an initial training phase so long as a quiet, distraction-free home office is established with a high-speed internet connection. • Ability to remain professional and courteous with customers at all times. • Excellent verbal and written communication skills.
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a rapidly expanding domestic cleaning business, looking for a full time customer service rock star. Your written and spoken English must be 100% native. The role will involve responding to all sorts of customer requests, from re-scheduling jobs, to dealing with gripes and everything in between. You will likely deal with cleaners on a daily basis, sorting out problems, passing on customer queries, and all the other day to day issues that arise. In addition to customer service, you will also be responsible for booking jobs, and ensuring that cleaners have completed them successfully, via our online dashboard (cleaners start and finish all jobs via our app). We run all our jobs through custom built software and mobile apps that we have developed in house. We are leveraging this technology to aggressively expand throughout the UK. With the vast majority of leads coming from our website, we are also looking for someone who is comfortable building out new landing pages (using our custom CMS system) for new locations as we expand. This will likely be under the guidance of our Online Marketing Manager who will provide strategic advice in this area. We're a small, fun, ambitious and nice bunch of people to work with. We look forward to hearing from talented individuals!
Skills: Administrative Support chat support Content Writing Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
A reputed financial lender is looking for new and experienced sales and marketing agents who are looking to grow in this company through continuous efforts and hard work. You will be act as a broker for this firm and market loans through various marketing channels. Please apply to know more. Thanks.
Skills: Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for couple of experienced technical support reps to work for our company. We offer a variety of different career paths, growth opportunities and desirable work environment. Open Positions: Full Time US Shifts are available for serious minded/experienced workers, who are looking for a long term stable home-based career. Part-Time Shifts are available during different time zones for workers who are looking for part-time commitment. Job Duties: - Phone Support - Email Support - Chat Support - Admin Work Must have: - Excellent Communication Skills in English Language - At least one year of Technical Support experience. - Administrative work experience. - High Speed Internet of 3 MB/s - Good Computer - Quiet Environment - Headphone with Microphone Benefits: - Decent hourly rate depending on your experience and location - Consistent payment on time - Small bonuses and certificate of achievements - Consistent growth opportunities every year IMPORTANT NOTES: Kindly read the below, before sending your application. Our team works closely with Upwork management and a legal firm to process and manage everything properly: 1) Please make sure you go through and understand Upwork’s rules and regulations for freelancers. 2) Please make sure you go through and understand how tracking, payment and communication works on Upwork. 3) We will be hiring you as an Independent Contractor so you are responsible for taking care of your own taxes according to your country’s tax rule. 4) Our on-boarding process takes around an hour or so (depending on how fast you complete it). We will require you to verify your current address (copy of recent bill), send copy of your Photo ID and speak with our director. Good Luck
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
We are a lead generation service, and we run marketing campaigns for our clients. For each client, there is a specific set of documents to be completed, feedback to be monitored, and phone/webinar meetings to be held. We are looking for 3 new customer success representatives to help with these responsibilities. You'll spend your time working with clients by phone and email, resolving their questions or concerns, running the client meetings that keep our clients informed. This is a home-based position with lots of flexibility in when you carry out your assignments. Here are the seven requirements: 1) You must be an experienced work-from-home professional. quiet workplace, fast internet, and current computer equipment. AND YOU MUST WRITE AND SPEAK AMERICAN ENGLISH FLUENTLY AND WORK AMERICAN BUSINESS HOURS. 2) There is a tremendous amount of flexibility in scheduling, but ultimately, after you get ramped up with a full compliment of client campaigns, you'll need to be available 4-6 hours per day. Some of those hours will need to be during the regular workday and sometimes you will have to flex to the other people's work schedules (but most of the time, there is a lot of flexibility). If you have a full time job already - 8-5 M-F, this will not work for you. If you have another part time job with flex hours and you want this job to fill in around the openings, that is possible. 3) You MUST have experience and be comfortable with: running online conferences, meeting management, and general meeting coordination. 4) You must be very well organized. 5) You must be customer focused. You must enjoy responding to customer requests. You should have experience working in a customer service support role. 6) You must be comfortable using the most common online management tools; Google documents, Office products, bonus if you have used Salesforce. 7) You need to be a good writer. You're going to write LOTS of emails - we'll need to see your skills! What we offer: You are paid by the project. You'll take the projects you want - as many or as few as work for your schedule, after you have completed training and testing. You are paid by the project. Project compensation is typically $300-$500. Projects typically take 4-6 weeks to complete, and you'll work a few hours each week on each one. You are paid at the completion of the project. Training is paid at completion. Training includes online training and an apprenticeship of 2-3 meetings with other Customer Success Representatives on their projects, so you can observe how we work with our clients and processes. We pay a flat $100 when your training, apprenticeship and testing are successfully completed. At that time, you can begin to accept campaign assignments. Interested? Here's what we need: 1) Your resume 2) For each of our requirements 1-7 above, please explain how you meet or have that skill or requirement 3) Explain why you want this position - what are your goals 4) We are looking for people who are fun and like to work together. Explain how you'll compliment our team. Thanks for your consideration. Historically when we've run this ad, we've gotten a lot of responses. Don't let that scare you off! If you're really interested, show us why, and we'll be interested in you too! But we will ONLY respond to people who have followed the instructions we've laid out, so make sure you covered everything.
Skills: Management Skills
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a young, rapidly growing E-commerce business from USA, looking for full time professional and experienced account manager, with the potential to be promoted to an operations manager. You have to be very smart, highly organized, detail oriented, hard working over-achiever in order to secure this position. Advanced knowledge of English language is a must. Here is what you will be doing: 1. Customer support by email and phone. 2. Order processing 3. Product listings management. 4. Inventory management and reorders. 5. Supplier interactions support. 6. Freelancer project management. 7. PR management. 8. Process standardization creation. 9. Operations management. 10. Business process analysis and optimization Necessary skills: Advanced spoken and written english Strong analytical and problem solving skills Experience managing people Customer service expert Business process analysis and optimization Knowledge of administrative functions Technologically savvy and expert in Office software Insatiable desire to learn and implement new things Your work will be measured according to the value you bring to the company. And if you are a true superstar, this company is your place to shine!
Skills: Administrative Support chat support Customer service Customer support Phone Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an aerospace company and we need to hire level one technical support to assist us in level one telephone support for our flight simulation technology. Job will consist of opening service requests on inbound phone calls, manage the support queue, handle requests for level 2 support, support workstation and basic operating system issues in WINDOWS and CENTOS or UBUNTU. Should know aviation and flight simulation. Pilots and aviators in technical support fields are a plus. Your English must be absolutely amazing. Should be familiar with X-Plane. You must have a very reliable Internet connection. You will be handling these calls through softphone telephony system. If you have a SIP phone available that is even better.
Skills: Aviation CentOS chat support Customer service Live Chat Operator Phone Support Technical Support Ubuntu Windows Administration