Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
I am looking for a detail oriented person that know everything in data entry like adding of products using a platform. All details will provide for the right candedidate.
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need someone for a short-term job to make several hundred phone calls as part of a marketing effort that we're under going. As part of the approval for this job, we may need to have a short phone call to run through experience.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a Finnish speaking Customer Support Representative to handle email inquiries and/or phone inquiries. Job Duties: - Answer emails periodically - Take calls and call back missed calls when logged-in Schedule: Part time and Full time projects during Finnish day hours. Thank you
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
Our company, Mad Hat Creative, is currently looking for an IT contractor to do misc. jobs around our office. We are in immediate need of a printer setup with wifi capabilities. The printer connects to the internet through the wall but will need help setting up wifi. Could you please send me an estimate for this service - future services?
Skills: Hardware Troubleshooting Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Essential Job Functions/Accountabilities include the following Handle telephone calls and emails at this time, with future work to include calls, chat, email, Social Media and/or other contact types as assigned. Respond to general inquiries and resolving concerns; communicate information in a language and at a level that can be readily understood by each customer. De-escalate problem calls and try to resolve before escalating calls as appropriate to Internal Help Desk or Supervisor. Create and maintain accurate records on all calls using tracking software during the call. POSITION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required High School/GED required. Must be Bi-lingual – with ability to speak and read/write in Spanish/English is required. Minimum 1-2 years total contact center customer service experience with extensive telephone customer interaction in a high-volume, metrics-driven contact center environment Previous experience documenting calls in a case management, ticketing or CRM systems is required.
Skills: Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description Customer Service Assistant Manager We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner. Tasks and Responsibilities of a Customer Service Assistant Manager Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise. Ensure and provide quality service to external customers. Answer all customer inquiries in a timely and professional manner. Process orders and data entry with high level accuracy. Take initiative and resolve and escalations or complaints. Maintain a positive representation of the company and associated brands at all times. Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction. Monitor individual progress to provide coaching opportunities and to understand employee developmental needs. Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
Skills: Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description If you are self-motivated, goal oriented and an ambitious individual, who enjoys working with people, we have an opening for you in retail sales. We are currently seeking qualified individuals for our Marketing Representative position that are able to convert customer needs into solutions. As a Sales Associate you will help our Members find some of the be able the most of the home entertainment industry. Job Requirements We are looking for candidates, who may hold some experience in sales, however experience within the sales or marketing sector are not fundamental as we work with candidates to develop product knowledge and presentation skills. Sales Associate must be: Enthusiastic Ambitious Creative Proactive About HFCL: HFCL works with brands within the telecoms and medical industry and this year looking to branch out into other industries and work with brands in the entertainment sector. Our specialist sales techniques are adaptable and are designed to be flexible so we can work in multiple industries and various geographic market segments. Our clients don’t make money from people knowing about their brand, they make money from people buying their brand. With our tailored flexible sales techniques and systems we are able to help them stay ahead of their competition by increasing their market share quickly.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need a part-time call service attendee to help with one of our e-commerce businesses to help customer inbound calls. Tasks include - checking order status for customers on Shopify, Amazon orders - help with website navigation Shopify, Amazon - help cusyomers with placing orders - explaining how our current sales promotions work We are only looking to pay for time used in the 100-150 minute a month range. If you are an individual, we can pay per week based on amount of calls received. We require that you are on stand by during business hours. You may attend other tasks or companies at the same time. Call centers companies welcome that are able to provide split time with agents. Dedicated skype account can be provided or will be forwarded to a phone number of choice. Please provide a monthly quote or estimate we are looking at about 100-150 minutes
Skills: Administrative Support Call Handling chat support Customer service Customer support Email Handling Phone Support Telephone Handling