Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
As the Customer Service Representative, you will provide customer service to clients, claimants, and providers for the Benefits division via telephone or correspondence. In addition to answering phones, this position also includes other duties and responsibilities as outlined below. Responsibilities and Duties: Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence Maintain customer service logs to 1 page or less (or 3 day turn around time) Process any incoming client correspondence Meet or exceed production goals for calls and correspondence Meet or exceed customer service quality standards Complete special projects as assigned Qualifications: Career-driven individual with excellent people and listening skills Candidate must possess some years of customer service/call center experience Courteous demeanor, self-driven, extremely reliable, problem solver, able to work well under pressure in a fast-paced time sensitive environment with shifting priorities and ongoing interruptions Courteous telephone communication skills Excellent verbal and written communication skills Proficient typing speed with small error count Knowledge of Microsoft Office products
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Streetbees is the app that pays you for sharing your opinions and local knowledge on your phone. We have acquired users in over 87 countries across the world who use the app to complete 'tasks', and last month we paid out over $50,000! We are now looking for people to help us expand our presence in the UK, with some upcoming projects in the pipeline! You will be working remotely with an international team and have the chance to be part of one of the fastest growing start-ups in London. We need someone committed, who will be able to help us on a freelance basis to grow our community in the UK. If you are passionate about start-ups, outgoing, ambitious and love socialising - then you could be the perfect person to help us spread the word about the amazing Streetbees Community. Our upcoming task is finding out consumer behaviour towards laundry products - we will need your help finding applicants to take part in the survey. Please feel free to get in touch to discuss this in more detail - we would love to hear from you!
Skills: chat support Customer service Customer support Virtual Assistant
Fixed-Price - Expert ($$$) - Est. Budget: $70 - Posted
Hi Edit: Main task is to call those clients who have ordered but not paid ( abandoned orders) and get them paid. I am looking for someone who can take care of customer service/cross sellings to them/ FB page management and other related task for our ecommerce business. Excellent english is expected and excellent customer service skills. Preferrably from India/ Phillipines. This is full time position. Apply with cover note and past experience. Let me know your skype id as well. Thanks Sam
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an "uptime monitoring service" that automatically detects the functioning of websites/servers and notify the users when there is a downtime. Our users reach us with various support/sales requests (via e-mail to our support ticket app) like: - the service detects the website as down, but it is actually up, why is that? (it may be due to a firewall blocking requests, sites actually returning a problematic HTTP status, etc.) - up-down notifications not arriving (the user settings can be wrong, e-mail delivery problems may happened, etc.) - questions regarding the service's capabilities/features - account settings related questions (subscription, payments, password, etc.) And, in order to provide quality and fast support to our users, we would like to work with customer service agents in "long term" who are talented at: - network analysis (http, ping, tracert..) for discovering monitor-related issues - written English (as the support is only written and no phone calls) - customer happiness (to make sure not only the issues are resolved but responses lead to happiness and sales) This is a "long term" position that is not full-time or part-time but let's call it partial-time as we never know when a support request arrives.
Skills: chat support Customer service Customer support Email Handling Email Technical Support English Sales Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $80 - Posted
Must be articulate in English Speaking, able to troublshoot with customers that will call. 800 number reach for Canada and USA Customer base. The above link is the services that I would like to offer. Also looking for mobile devices customer support technicians that understand mobile devices and how to fix them by giving support over the phone. Must have working mobile phone to receive calls and knowledge of the above link.
Skills: Customer service Internet Security IT Service Management Mobile App Development Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $12 - Posted
Require a database provider who can provide the list/database of CA Firms-PAN India with contact/website details.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Have you dreamed about combining the flexibility of working from home with doing really rewarding work? Perhaps you would like to seriously supplement your existing income with part time earnings? Do you want to use your experience and develop your skills to deliver fun and engaging lessons, which will inspire and delight and truly make a difference? If the above is of interest, then Continuum Education Services, an education sector recruitment company, should have the right opportunity for you. Our clients are reputable, award winning businesses who rely on us to find them passionate, qualified teachers to teach English to children as their second language (ESL) online. HOW TO APPLY: It’s simple, just send us an e-mail to and make sure that it contains the following; 1. An attached resume/CV clearly showing your teaching experience, age and nationality; 2. An attached colour head and shoulders photo of yourself; 3. An attached copy of your B degree; 4. A skype/similar contact address for video chat; 5. Please quote reference number “UP01” in the subject line/body of the email. Should you meet the requirements of any of our currents roles, we will be in touch regarding the next steps in the process. Sounds great right? Apply NOW & let’s get you teaching soon! Continuum Education Services (CES) was founded in 2014 and is a provider of teaching resources to the global online education market.
Skills: English Grammar english tutoring ESL Teaching Online Help Teaching English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For a couple of JIRA addons, which are available at the Atlassian Marketplace we need help in supporting our growing customer base. Support Tickets are managed via JIRA Service Desc in English MUST HAVE SKILLS: # Good JIRA knowledge # Good English communication skills (spoken and written) # Basic programming skills would help to debug and reproduce technical issues # Basic understanding in "Agile" Software Development methods as our add-ons deal with this kind of concepts # reliability It is a remote job with 1-2 hours a day (tickets have to be processed reliably at least once a day!) you can start as soon as possible.
Skills: Atlassian JIRA Customer service JavaScript Technical Support
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
Only apply for the job posted! Only apply if you have experience and contacts to perform the job! Only apply if you have knowledge in inbound campaigns! Only apply if you have a client ready! The job consists in finding inbound campaigns for my call center. For each inbound you will be getting 10,000 thousand US Dollars and a permanent job as a senior business developer that you will work remotely. SALARY: 10,000 USD (for each inbound you get and close) + %5 of total monthly invoice + Christmas bonus (Subject to performance)
Skills: Customer Retention Customer service Customer support Social Customer Service Social Media Marketing Social Networking Development Typing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need a freelancer to assist me with payment delay matter as it relates to customers with overdue invoice. We need freelancer that can issue payment reminder notice to our customers with overdue invoice and represent us on the subject matter.