Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Looking for a freelancer with Insurance Property knowledge, preferred with Adjuster knowledge as well, the scope of work is to contact Insurance companies to supplement ítems and unforeseen ítems beyond the scope of loss. Ability to earn comissions based on experience. Good Luck.
Skills: Insurance Coverage Analysis Insurance Document Production Property Insurance
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Chat response support/ blog manager. Social media marketing skill will be an added advantage​ Blog responses, inquiry support​ Costumer service/ social network marketing
Skills: chat support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone to help me setup and conduct surveys on Survey Gizmo and communicate with our clients. I would like to find someone already familiar with the platform, who also has good written communication skills. Attention to detail is essential. Only apply if: --You have previous experience with Survey Gizmo --Have good written communication skills, e.g. emails --Can follow and create new processes to administer the surveys. Thanks, Jason
Skills: Administrative Support Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need someone for a short-term job to make several hundred phone calls as part of a marketing effort that we're under going. As part of the approval for this job, we may need to have a short phone call to run through experience.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
IDERA is seeking a Technical Support Engineer II for our Global Technical Support Team. If you have customer support experience providing top level software technical support. Do you have a passion for helping customers and solving problems? Do you have experience programming in C++ or Delphi?. How about experience working with relational databases on a variety of platforms, we want you on our team! Our Technical Support Team works with IDERA customers worldwide to support customers in using our award winning Development IDE and our Database Development and Design & Architecture software. Our customers rely on our products and solutions to help them build, optimize, and manage sophisticated database infrastructures powering a wide variety of enterprise applications and GUI-intensive, data-driven applications Key Responsibilities • Provide technical support for Idera products. This includes communicating directly with customers via phone and e-mail to identify, reproduce, and resolve reported issues. • Evaluate, troubleshoot and follow-up customer issues while tracking details in the Customer Relations Management system. • Identify, replicate, and document customer reported product defects and enhancement requests. • Develop and test workarounds when and if applicable. • Interact with internal and external department resources for problem determination, resolution, and escalation. • Installation/de-installation of required software; provide specifications for the configuration of systems, applications, and databases when necessary. • Keep up-to-date on technical aspects of Embarcadero’s products. • Participate and articulate test cases for management and the product development team when necessary • Write online documentation, such as FAQ's and technical notes on an as needed basis Requirements: • Strong relational database skills in any of these databases: Oracle, DB2, SQL Server, or Sybase • OOP knowledge and programming skills in either C++ or Delphi • Familiarity with Database Development or modeling/design tools such as DBArtisan, Rapid SQL and/or ER/Studio Data Architect • Solid networking skills (software) in Windows environment, both on server and client side. • Language skills in English are required • Previous experience in a technical or support environment • Ability to multi-task and seamlessly transition from one skill set to another • Excellent troubleshooting and debugging skills. • Excellent written and oral communication skills. • General knowledge of software design and implementation. • Four-year university degree or sufficient relevant work experience. • Mobile software development experience is a plus
Skills: C++ Customer support Database Modeling Delphi Linux System Administration Mobile Programming Network Administration Relational Databases SQL Programming Technical Support Windows Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is an exciting opportunity to join a well – The aim of this role is to maximise the effectiveness of the Sales Team by producing high quality leads and working as part of the team towards agreed set targets and profitability goals. To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner. Responsibilities will include; • Identify opportunities, produce leads and book appointments for the sales tem with the emphasis on high quality leads. • Proactively follow up leads generated from canvassing by the account managers. • Use of initiative to identify and follow up opportunities with companies who are not already on the database • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business. • Attend monthly meetings with the Account Managers to update information and discuss any opportunities. • Liaise effectively with all departments within the business to ensure customer requirements are met. • Contribute to the team performance by sharing and implementing smarter working ideas • Make outbound calls to prospective customers. • Hitting “Key Performance indicators” – Calls per day / week and Strike rate. • Sourcing leads from internet and email campaigns. • Planning targets and assisting proposal writing. • Assisting with marketing activities. • Preparing sales pitches. • Maintaining and updating customer database. • Associated admin duties. • Be prepared to work within any other department as and when required. • Carry out any reasonable task requested by management. Respect our values of integrity, excellence, respect, community and reliability. Able to deliver excellent customer service at all times. Be a team player. Excellent telephone manner. Have the ability to make sound decisions. Are constructive and well-mannered when faced with challenging customers. Are respectful and listen to different views/opinions. Not afraid to ask for assistance or help from relevant experts. Are computer literate and are able to use Outlook, Internet Explorer, Excel and Word with a good degree of understanding and confidence. Are able to type with a good degree of speed and accuracy. Are able to clearly communicate in both written and spoken English. To be considered for this fantastic opportunity you must demonstrate strong communication skills, and have previous Telesales experience. We are open to you working in any sector, but want someone who is keen and hungry to work on the phones and make outbound sales calls to clients to book sales appointment. You will have realistic targets and will enjoy an active fun environment to work in.
Skills: English Sales Telemarketing Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Company Brief: Froothie is one of the world’s largest suppliers of high-quality kitchen appliances, ranging from top of the range residential to high-performance commercial equipment. Job Description: Our team is looking for someone for domestic logistics. An example of this is acting as a temporary warehouse for imports/returns before they are dispatched to customers. Over time, this may expand to national support. Experience Requirement: * Min. 18 years’ old * Computer skills and knowledge * Internet Access * Storage facility for products * Close proximity to post office Or * Car available to deliver product to post office * Should reside in one of the following states: Montana,Oregon, New Hampshire,Alaska, Delaware or California . Repair Technician requirement: *Kitchen equipment repair technician/ Service agent * Someone who is able to repair blenders and juicers under warranty or repairs terms. *Must have experience in appliance repair service, good troubleshooting skills, own tools and attention to detail. *Experience in repairing kitchen appliances will be an advantage but not essential.
Skills: Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
I am in need of someone to answer calls and make appointments. During the times when no calls are coming in, I will be needing help with making calls, answering emails, sending emails, posting on social media, updating appointments and marketing database. Needs to be a self starter, problem solver, team player, and have a Great attitude.
Skills: Email Handling Email Marketing Social Media Marketing Technical Support