Customer Service Jobs

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Fixed Price Budget - Intermediate ($$) - $5 to $10 - Posted
Hello, I need help managing my diet. I need a nutritionist to be in constant contact with me 24 hours a day, 7 days a week through WhatsApp. Basically, I would send you a message through WhatsApp before I eat anything throughout the day to get your input and/or alternative choices. I have trouble knowing what to eat when I eat out and just random snacks. Please provide me with your monthly fee. Thank you.
Skills: Nutrition
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
------------------------------ Overview ------------------------------ We are looking for a customer service oriented Help Desk Specialist to provide technical support to our WordPress plugin in an efficient and accurate manner. You will be considered as the firm’s front line support hero and you will solve basic technical problems with WordPress, PHP, CSS and provide support for all assigned areas. The goal is to make sure that customers get excellent prompt support and rave about our excellent plugin. ------------------------------ Responsibilities ------------------------------ • Provide first level contact and convey resolutions to customer issues • Properly escalate unresolved queries to the next level of support • Track, route and redirect problems to correct resources • Update customer data and produce activity reports • Walk customers through problem solving process • Follow up with customers, provide feedback and see problems through to resolution • Utilize excellent customer service skills and exceed customers’ expectations • Ensure proper recording, documentation and closure • Recommended procedure modifications or improvements • Preserve and grow your knowledge of help desk procedures, products and services • Create and update online documentation ------------------------------ Your Skills ------------------------------ • Proven working experience in providing help desk support • Excellent WordPress general knowledge and use of hooks and filters • Good PHP skills where you can understand php functions • The more WordPress experience the better • Proficiency in English • Working knowledge of help desk software, databases and remote control • Strong client-facing and communication skills • Advanced troubleshooting and multi-tasking skills • Customer service orientation • You must LOVE support! ------------------------------ REQUIREMENTS FOR BIDDING ON THIS PROJECT: ------------------------------ A. Your bid needs to include details of your previous support and WordPress experience. B. What help desk software you have used before C. Brief explanation of your PHP experience to diagnose and solve problems with WordPress I understand that you may questions prior to being able to post your bid. Please let me know and I will be happy to discuss any aspect of this project with you. Thank you!
Skills: Customer support PHP WordPress
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small company with about 10 employees that work on on independent workstations and laptops. We are not networked except to connect to a server to access a common Quickbooks data file. We have an ongoing need for tech support for issues that come up related to: - Windows 7 - 10 - outlook 7-10 - IOS, Android - Quickbooks networking and access errors - Adobe - MS Office Suite - Excel - Dropbox - Office 365 This is one issue i am having now i need resolved ASAP: i would like to allow remote access but have the connection recorded or somehow monitored so we can track what is done while you are in our system for security reasons.
Skills: IT Service Management Technical Support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Are you an interior designer? Are you looking for some extra cash to support your work as a freelance interior designer? I have an exciting opportunity for an Interior Designer, who can help me manage a community of passionate creatives for a new marketplace. More will be explained to the shortlisted applicants. About the Role - You will be managing a Facebook Group of artists, photographers, illustrators who are interested in applying their passion and turning it into something useful for interior design. - You will inspire them with interior design ideas - Help them understand how their designs could be used to support beautiful interior design - You will also be helping to match the creatives with clients on our books Please apply this interests you, and you are confident in customer service and community management. Thanks
Skills: Interior design Online Community Management
Fixed-Price - Intermediate ($$) - Est. Budget: $2,000 - Posted
I'm expecting to have approximately 300 guests join us on a Carnival Cruise in March 2017. We're going to start taking deposits from now until January 1st, and need an experienced travel agent to help handle the booking process and answer questions along the way. I will be receiving the monies via paypal as the register, and turning over all the booking, roommates, room preferences, etc... over to you. Can you help? If successful, we will use your services for other events that we do.
Skills: Customer support Travel Agent
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for couple of experienced bilingual customer service reps to work for our company. We offer a variety of different career paths, growth opportunities and desirable work environment. Open Positions: -Full Time US Shifts are available for serious minded/experienced workers, who are looking for a long term stable home-based career. -Part-Time Shifts are available during different time zones for workers who are looking for part-time commitment. Job Duties: -Phone Support -Email Support -Chat Support -Admin Work Must have: -Excellent Communication Skills in English Language -At least one year of customer service experience. -Administrative work experience. -High Speed Internet of 3 mbps -Good Computer -Quiet Environment -Headphone with Microphone Benefits: -Decent hourly rate depending on your experience and location -Consistent payment on time -Small bonuses and certificate of achievements -Consistent growth opportunities every year IMPORTANT NOTES: Kindly read the below, before sending your application. Our team works closely with Upwork management and a legal firm to process and manage everything properly: 1) Please make sure you go through and understand Upwork’s rules and regulations for freelancers. 2) Please make sure you go through and understand how tracking, payment and communication works on Upwork. 3) We will be hiring you as an Independent Contractor so you are responsible for taking care of your own taxes according to your country’s tax rule. 4) Our on-boarding process takes around an hour or so (depending on how fast you complete it). We will require you to verify your current address (copy of recent bill), send copy of your Photo ID and speak with our director. Good Luck
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Firm is seeking an experienced customer services clerk to join our team. Successful employees possess a strong work ethic, high organizational skills, high energy, and customer service attitude and the ability to work independently with sound business judgment. This job will require very high telephone volume and a high attention to detail when completing client documentation. This position is full-time. Compensation is commensurate with experience and knowledge. We are an Equal Opportunity Employer. Typing 45 wpm plus required.