Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
Looking for Candidates at International BPO in Amritsar. Role Category: Sales Executive/Call Center Executive Job Details: Basic job will be to call our international clients in United Kingdom and help them renewing their Energy contracts. We are hiring for UK Process. * Candidates whether male or female must be good in English. * Graduation not required, 12th pass can also apply * Age: 18 years * Salary no bar for deserving. * Incentives, Bonus, Attendance bonus, Cab facility, Sales Bonus, Perks. * Working Hours: 01:30 pm to 10:30 pm. Apply as soon as possible by sending your Resume at getenergy.hrprabh@gmail.com Salary (Negotiable): 10k to 15 k + Incentives & Bonus. Also depends upon communication skills of candidate. Address 1: 273/H; near CONNECT Care, opp. JAYCEE Motors, 100 Feet Road, East Mohan Nagar, Amritsar Contact: PRABHJOT KAUR (HR) Call at: 9 2 1 7 7 4 6 7 0 0
Skills: BPO Call Center Communications Customer service English Outbound Sales Sales
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
Position: Mystery Shopper Lagom is an international marketing agency that specialises in field work management. We are concerned with the delivery of a quality customer service in Europe. One of our core competences is ability to communicate with people from different cultures and languages by engaging and motivating them to participate in our social projects. Our clients are various brands in fields of fashion retail, automotive and entertainment. Lagom International is looking for Shoppers all over the Europe. Requirements for the candidates: * 18+ years old; * own a smartphone; * be observant and responsible. We offer: * additional income; * freedom to choose your workload; * chance to have a positive impact on the quality of customer service in your region. Join Lagom Internaitonal here: http://lagomint.com/ For any questions, feel free to contact us via: de2@lagomint.com
Skills: Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need somebody to call ebay customer service for two tasks. The first task is to call ebay customer service and request a higher selling limit to list thousands of products on new ebay accounts. Most accounts start off with a item listing limit of 5-25 items. You will need to request higher selling limits by calling ebay customer service and discussing the situation and requesting higher seller limits for the account of at least 500 items preferably, although ebay will have the final say, what you talk about and your personality, how much the ebay agent likes you will play a part in their decision to raise the limits so you will need to be good with people for this job, as well as having experience in dealing with ebay employees. The second task is to call ebay customer service to dispute fraudulent and malicious purchases and feedback. There is a "troll" who will buy up a lot of the stores inventory with brand new accounts, not pay, and yet leave massive quantities of immediate, negative feedback. You will need to report these malicious "troll" purchases, feedback, and accounts to ebay and try to get them removed. Both of these tasks will be ongoing positions if your work is satisfactory. Please put "I am interested" at the top of your cover letter to show that you have read through this job description.
Skills: Administrative Support Call Handling Email Handling Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
-Answer email on German account 7/7 -No spelling mistake allowed, must be fluent/native on the language chosen, templates available -24 hours turnaround big max allowed -Claim and charge back resolution -Feedback follow up Not an FBA account, Amazon experience INDISPENSABLE. Stat on those account are excellent and must stay or improve. If you put them down you will be asked to stop working so please apply only if you know the job You can work at the time you wish but not a single must stay unanswered more than 24 hrs Long term commitment only 5hrs max a day Good luck Start your application with this word VIP, if you dont your application wont even be read,
Skills: Amazon Web Services Customer service Customer support German
Fixed-Price - Entry Level ($) - Est. Budget: $164 - Posted
Job Title: Graphic Designer Location: Jaipur, Dewan Solutions Purpose of Job: To interpret our clients’ needs and to design solutions with high visual impact. Duties& Responsibilities: • Prepares visual presentations by designing art and copy layouts • Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts. • Prepares finished copy and art by operating typesetting, printing, and similar equipment; purchasing from vendors. • Ability to interact, communicate and present ideas • Schedule project implementation and define budget constraints • Think creatively and develop new design concepts, graphics and layouts Key Skills: Knowledge of Corel Draw ,PHP (optional) ,Photoshop Salary: 10,000-15,000 (based on skills and knowledge) Experience: 3-6 months No. of Vacancies: 1
Skills: Adobe Photoshop CorelDRAW PHP
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Customer Service Superstar Role Description The key objective of the Customer Service Superstar is to provide exceptional service to our existing and prospective clients. This will be primarily measured by how quickly we respond to inquiries coming in (response time) and how long it takes us to resolve the inquiries (resolution time). The secondary objective of the CSS is to help the CEO determine which incoming inquiries require her response, in what level of immediacy. This will be primarily measured by how smoothly we clarify those things which don’t concern her (discernment) and pass onto those that do, ensuring they get a reply (communication). The Customer Service Superstar has a good understanding of launching and delivering online programs, a general grasp of online marketing, and possibly some knowledge of the style blogger space. These areas of background will help them to discern between incoming requests, as well as help our students more readily. The ideal candidate for this role: Highly organized and loves creating processes for streamlined workflow Strong natural writing ability to mimic that of our brand Describes themselves as loving customer service and believe it’s a vital foundation of a respected brand Time Commitment: Approx. 10 to 20 hours per week Primary Responsibilities: Respond to customer support inquiries via email and social media Provide real-time support during company virtual events (i.e. webinars and tele-classes) Manage company email inboxes (i.e. categorize and/or forward incoming messages) Support Inquiries During peak times (i.e. when we are launching a program or product), a minimum of 50 to 60 inquiries may come into the company email inbox every day. We commit to addressing all inquiries via email and social media within 24 hours. Our goal being “Inbox at zero” by the end of each business day. As the first point of contact for many of our customers and prospective clients, addressing their needs and questions in a prompt, professional and courteous manner is of utmost importance. Real-Time Support During Events During our online, virtual events, you will provide real-time support to those who reach out via email or social media because they’re experiencing issues connecting to the platform (i.e. GoToWebinar, EasyWebinar, etc.) or other technical difficulties. Our virtual events typically occur Monday through Friday between the hours of 9am and 6pm ET. Occasionally, there may be an event scheduled in the evening or over the weekend which will require your support. Email Inbox Management All emails coming into the inbox will be categorized and filed/stored accordingly. Often, an email will need to be forwarded to the appropriate team member who has the knowledge and/or authority to handle the request. As the Customer Service Specialist, you will keep the company inboxes clean and organized ensuring we meet our goal of “Inbox at zero” by the end of each business day. The Ideal Candidate for this Role: Has exceptional customer service skills Manages details and time efficiently Has excellent oral and written communication skills Knows when and how to ask questions Is comfortable working independently as well as with a team Must be willing to learn new skills as needed Has office space and equipment to work successfully in a virtual environment IMPORTANT: To be considered for this role, you must have reliable computer/internet at your place of residence. Software/Tools The Customer Service Specialist must be proficient in using the following tools and applications: Google Apps (Mail, Drive, Docs, Spreadsheets, etc.) MS Office (Word, Excel) The Customer Service Specialist must have a good understanding of the following tools and applications: Social Media (Instagram, Facebook, Twitter, YouTube, etc) WordPress/Membership Sites The Customer Service Specialist must be willing to learn the following tools and applications: Ontraport (Email Marketing) Teamwork (Project Management)
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
NAME: PATRICIA ISABEL L. MEDRANO Age: 25 yrs. Old Birthday: June 27 – 1990 Birthplace:UST Espana Manila Height: 5’1 Weight: 95 lbs. Civil Status: Married Religion: Roman Catholic To obtain a position that would best fit my qualifications and develop my talents and skills for continuous career growth and development. I can handle stress easily. Time flexible. Can be a good follower and leader
Skills: chat support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We have thousands of past clients who have bought and sold houses with us. We need someone to clean up our database and create amazing communications programs with them to ensure they keep coming back to hire us for their future real estate needs. Creative and organized communications master! Figure out who our top clients are that give us the most referrals, create an "A-List" group, choose and coordinate monthly gifts for them, drive our return client rate through the roof! Organize the B & C level past clients into categories and create great email content full of amazing value for them. Blow the socks off of our past clients so they send us all of their referrals and give us the opportunity to help their friends and families too. Our mission isn't just selling more houses. We are out to create generational wealth through real estate. Truly we want to forever change family trees by helping people invest in real estate.
Skills: Communications Creative writing CRM Email Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We keep re-posting because we keep growing! Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com was cofounded in 2015 by two very successful serial entrepreneuers - Odysseas (Founder of Odesk, now Upwork) and Spiros. We aim to revolutionize the home services space, starting with gardening and related home services, the way Upwork revolutionized how the world works! We have an ever-growing customer list and plan to triple our size by the end of the year! We're looking for a warm personality, with exceptional support skills, to care for our customers and field-techs alike, end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Manage all things "home services related," as the main point of contact and the primary person responsible for keeping our customers and field-technicians happy. Examples of daily communications may involve, upselling a gardening customer to purchase a pressure washing service, coordinating a return visit to pacify a customer complaint, answering questions about current home service offerings, and much more - there is lots of variation and no time to get bored doing this job! - Update CRM / Customer Relationship Management System (multiple steps involved per appointment) - Respond to customers and resolve their issues or answer questions in a timely manner and document all communication in Zendesk and/or our in house app. - Communicate as a responsive and friendly team player between many teams and departments of the organization - Work with Home Services Coordinators to troubleshoot and resolve issues which might include scheduling conflicts, customer preferences, supply issues, etc. -Find opportunities to upsell customers on new or additional services or service add-ons Requirements: - Must be Located in North America! - Native English speakers only please, must have great oral and written communication skills - Spanish speaking a plus! - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the home services/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work full time during PST business hours. This is a 40+ hour/week role and must be fully available M-F 8:30 - 5:30 PT. Some Saturday availability preferred as we expand our services and service scheduling availability. If you meet the above requirements, we want to talk to you!
Skills: Administrative Support Call Handling chat support Customer service Customer support Email Handling English Helpdesk Phone Support Telephone Handling