Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi there, Our online retail store requires someone with extensive retail and sales experience to join our online store support team. The main role for this job is to work as a contact support member to answer all the questions to the best of your knowledge and present issues to the supervisor. You will need to be able to write english fast and well. Attention to details excel in word, excel and google docs. It is an ongoing position and requires a period of training. Rate will be halved in training period comparing to standard rate. We need two people to join the team with about 30 hours each per week. All emails and communication will need to be answered and replied in 24 hours max. Please leave us your skype id if you are interested.
Skills: Google Docs
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
In need of a customer service representative operator who can handle heavy phone service. In this role, you'll give full telephone support to our customers. Must be fluent in English. Must have strong internet connection. Minimum 20 hours per week. This is a full-time and permanent position. Training materials, manual and how-to videos on our products will be provided when candidate is hired.
Skills: Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we are looking for very reliable and passionate workers that is ready to work and ready to serve our company with the knowledge you have. if you are interested in this job, you should take this offer and make it reality for your dream have come true. wish you best of luck in working with us.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi freelancers! We're looking for an effective employee who can help us with the order fulfillment tasks for our online e-commerce store. You will be working closely with our customer support manager, checking customer notices and do the right thing according to customers requirements,contacting with the store manager to confirm if we can accept some special customer requirements, and more. This is the on-going project and we require a person who can work part-time, 5-6 hours a week (only 1 hour per day!) Please apply if you: - have customer support experience - is a quick learner - know Chinese and English language - have excellent communication skills - have more than 1 year of experience in e-commerce business - your success rate on Upwork is more than 94% We're looking for a person who can bring a substantial value to our team. This position can lead to other tasks and projects, so if you perform well - we can consider hiring your full-time and broadening your responsibilities. This is mostly a data-entry job but preference will be given to the candidate who has a customer oriented attitude. Thanks for bidding!
Skills: Chinese
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
SUMMARY Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. PRIMARY RESPONSIBILITIES Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Act as the company gatekeeper. Suggest solutions when a product malfunctions. Handle product recalls. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service/secretary to coordinate service calls, make orders, enter information into computer system. We are a HVAC/Plumbing company located in downtown Arlington, TN 38002 Basic computer skills are mandatory. Good oral and written communications skills mandatory. Pay is hourly. Send resume by email
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling Microsoft Excel Microsoft Word Phone Support Technical Support Telephone Handling Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a medium sized web store that specializes in home and garden goods. We are hiring tier 1 customer service agents for our Zendesk support desk. Agents should be: - helpful - self-motivated - comfortable with technology - familiar with Zendesk or similar support desks - fluent in English - based in North America
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am look for Esperance customer serves help for emails from eBay and amazon product sales. Also to set up a chat .
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We need a for customer service agent - there are a lot of questions incoming for a new product which I have online. Estimated 1 hour per day for the next 3 months. After that there is the possibility for more work as we will then be launching more products.
Skills: Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
What I need the freelancer to do: I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2) As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer (if you are fluent in other languages this can be a plus!) You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :) - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment You can get up to 120 usd per week. - We look forward to learning more about you and working with you! Best, Alex