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Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking data collection specialists to complete retail store visits and report using a smartphone application. iPhone or Android required. Must be professional, very detailed and thorough, able to accurately scan products and record production codes. Will compensate for travel! Looking for immediate assistance in Austin, TX Tulsa, OK and Memphis, TN Please review job details at https://www.rqa-inc.com/jobs.html
  • Number of freelancers needed: 8
Skills: Customer service Data Entry
Fixed-Price - Expert ($$$) - Est. Budget: $7 - Posted
I operate a law office in South Carolina providing direct services to individual clients. Most matters involve criminal defense or personal injury. We are now getting 15-30+ new cases a month. What I'd like is to find someone that my office can e-mail a list of names and phone numbers to every couple of weeks. Then these people are called and a brief telephone survey is given to make sure that they are currently satisfied with our office. These are all going to be people who have hired my office in the past few weeks and who were all told in advance that the survey call would be made. Questions are going to be things like have they gotten their questions answered, have they received all documents or paperwork promised, was there any particular employee they worked with they would like to compliment, etc. I'm wanting to use an outside assistant for this specifically so that the survey call doesn't turn into a discussion about the legal aspects of the case. So you don't have to know any specialized legal terminology, and you aren't responsible for actually answering their legal questions. After speaking with the caller you complete the survey form, including any specific comments or requests the client had. Then you e-mail it back to us. There would be 15-30 people a month to survey. One pitfall is going to be that many times your initial call won't be answered and instead our client will try to return your call hours or days later from their caller id information (I know this because this is standard operating procedure for the general public). You'll want to have a way of dialing out to where you can accept these return calls in a professional setting or they go into voicemail. I'd like to pay $7.50 per completed survey.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Thank you for reading this job description. We are a small business in Asia and expanding our business with time. We decided to hire someone from Upwork because we are too busy to handle phone calls and emails. Need someone who can speak and write good English and if someone knows Urdu/Hindi that will be good but necessary. Please send your phone number or Skype ID so we can talk. I will start hiring from Monday. Thank you!
  • Number of freelancers needed: 2
Skills: Call Handling Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
A well-established international agency is seeking someone to be apart of their team, apx working 24hrs a week apx. (3 shifts a week) You can work around a full time job you may already have. Shifts are flexible but weekend work in required. You are on rare occasions required to help with holiday/sick cover occasionally. We are looking for someone who has a presentable telephone manner, can instantly build a good rapport with our clients, learn our processes quickly and has good computer skills. The applicant needs to be 100% reliable, a hard worker and willing to work efficiently on their own. Job Requirements: -English as first language -Ideally English GCSE -Presentable telephone manner -Be familiar with/a regular user of computers -A computer with a broadband internet connection. What We Provide: -On-the-job training -Flexible home-based working -Mobile phone (for business use only) -Competitive commission-based salary, providing you with a good wage (more details to be provided on application) -Although the position is home-based for the majority of the time, you will be required to attend training in Lincoln for 5 days. Even though this is home-based, this role will need your full commitment and attention. You will need to work in a quiet area and you will need to arrange child-care during your working hours. Personal message me if you feel you are well suited. Thank you
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
*Conducting outbound follow up calls *Develop and Maintain solid customer relationships, both internally and externally *Liaison between customers and plant manager *Ascertain and analyze Customer orders, via EDI, E-mail or Phone *Communicate Customer demand to proper production areas *Answer, or get answers to, customer questions or problems *Manage and prepare documents for incoming and outgoing shipments *Identify issues and present solutions *Respond to customer requests for quotes, providing pricing and technical specification information *Customer order entry and follow-up, updating of customer database information *Developing and maintaining knowledge of product lines, specifications, key selling features and competitive advantages skills *High school diploma or equivalent Minimum 18 years of age + *Strong computer skills *Customer-service orientation *Outstanding communication & interpersonal skills *Strong evaluation and analysis skills
  • Number of freelancers needed: 20
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I have studied Spanish many years ago and would like to take some Spanish lesons
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Are you a Freelancer looking to grow your business? We are looking for freelancers that want to try our new site and use it to grow their business, generate an additional income and attract new potential clients. Time Bid is a Business Service Auction Site where you get to auction your time, skills and services. Simply Place your Business Service/Skills on the site and let business bid on you to complete the work for them. If you're looking for a new way to attract business, please visit our site and get your FREE listing, no insertion fees, so no upfront costs required. Reply to us now and increase your earning potential Please ignore the price as this is a freelance opportunity and potential income is based on the auctions won.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
i am looking for somebody with excellent English skills to work as a phone customer support agent. this means that when a customer calls us, the call will be forwarded to your telephone number. you will be provided with information about how to answer these phonecalls. you will need to tell me which hours you are available (GMT). i do not expect an extremely high volume of phonecalls. therefore, please only apply if you are happy to work on a "price per minute" contract (not "price per hour") if you perform well at phone customer support, i will also consider hiring you for email and live chat support.
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