Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Company Brief: Froothie is one of the world’s largest suppliers of high-quality kitchen appliances, ranging from top of the range residential to high-performance commercial equipment. Job Description: Our team is looking for someone for domestic logistics. An example of this is acting as a temporary warehouse for imports/returns before they are dispatched to customers. Over time, this may expand to national support. Experience Requirement: * Min. 18 years’ old * Computer skills and knowledge * Internet Access * Storage facility for products * Close proximity to post office Or * Car available to deliver product to post office
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job entails answering customer inquiries via email and following dialogue from a work flow sheet to manage interaction with clients. Flexible hours. Bonuses on results and possible promotions on long-term engagement. Must have excellent English ability. Any knowledge of Mandarin Chinese is a huge bonus. Preferred candidates are from US, UK, AUS, etc. Discussion can range from simple interactions to high level engagement depending on freelancer ability. Success in this position can lead to paid training for consulting position (35-80USD per hour) if candidate is truly excellent. More details on discussion. Please begin your application with "Serious applicant"
Skills: Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hi, I am looking to work collaboratively with a creative web developer on designing and building Wordpress websites for local businesses (in Australia). I prefer to work with someone who is available between 10am-9pm AEST. The ideal candidate must be an excellent communicator and an innovative thinker (able to make suggestions regarding the design of the site and functionality based on the client's desires). You need to be experienced at design, have creative flair...and above all love WordPress! You should be familiar with trending themes and latest design developments. I am not looking for fancy sites just clean and simple - subject to the client's preferences (and I will provide reference sites the client likes as a basis to work from). I prefer not to use PSD for design process. Often an existing theme will do the job. Preference for themes: Divi/Elegant Themes, Enfold. However your suggestions are welcome. I have built a few WordPress websites myself but I do not enjoy the design/theme selection process. I prefer to focus on the client relationship and SEO/keyword research. This does mean however that I can and will make easy and quick amendments myself without needing to bother you for every detail. I will give you very detailed information about the client's business including reference sites client likes/dislikes - to help create the right 'look and feel' for the site. If you can contribute copywriting skills as well this would be most advantageous. You should be willing to source some stock images. I will provide copies of existing branding/marketing materials and any other design specifications. Initial phase of the project will be to provide a home page mock up. Once approved by client we will proceed to development of other pages. The number of revisions (from the client) will also be agreed upfront :-) If this job appeals to you and you are a creative web designer & WordPress lover AND a great communicator please apply and tell me the following: Which are your favourite WordPress themes to work with? What tools do you use to better facilitate communication with your clients? Your approx. cost for a home page mockup & full site completion (WP & all plugins will already be installed). Thank you in advance for your time. I will contact the top 2 applicants for further discussion via skype (preferably). If you applied for this position previously feel free to apply again. Thank you.
Skills: Copywriting Graphic design Responsive Web Design WordPress
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
I need virtual customer service from people who manage campaigns on social networks. You will be required to start our campaigns on different social networks on the 31st of every month. All you have to do is login and click launch while tracking stats on the first day. You should have access to more than one mobile phone and laptop. You should speak English fluently. I will pay $20/month for your contributions.
Skills: Customer Retention Customer service Research Social Media Marketing Social Network Administration
Fixed-Price - Intermediate ($$) - Est. Budget: $395 - Posted
Our company is currently in need of a Turkish customer service representative who is going to respond to online inquires of our customers. Such person is also supposed to be able to read and write in English fluently. All communication with our customers is done via email. Most common inquires include, but not limited to, orders status, shipping status, and stock availability. Upon receiving an inquiry from a customer, the representative will communicate with our employees and work with them in order to resolve any issue as quickly as possible. There will be educational orientations at the beginning, after which the representative will start actively working by herself, however there will always be someone knowledgeable to consult with within the company if needed. Please note that this opening is full time. Namely, the potential representative is supposed to be actively checking emails and responding to inquiries for 8 hours a day, 7 days a week.
Skills: Customer service Email Handling English Turkish
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
As-Needed VA - Excellent (American) English Skills /Minimal accent Please read post carefully, and follow instructions: MANDATORY REQUIREMENTS: part time (as needed) 6-8 pm or 5-7 pm, EASTERN STANDARD USA time - (New York time) EXPERIENCES as a VA IS REQUIRED !!!!! (customer service, call center etc). Excellent command of both spoken and written English. Good spelling (English). We will only consider applicants who submit a resume/cv. At some point, you will also be required to submit a sample voice file. Optional Experience: Real Estate (investor support) Experience would be nice. OPTIONAL SKILLS: IF YOU HAVE THIS SKILLS, we can probably offer additional hours. Personal Virtual Assistant Primary Objective: • Assist in daily work/ tasks • Manage client notes • Oversee all client reporting • Work on special projects as needed Tasks: • Answer phone correctly when needed. • Schedule and reschedule events • Oversee special projects • Making phone calls • Sending Text Messages • Sending Personalized email • Collecting background information on potential client • Using Google Calendar to schedule appointments Skills: • Great English both verbal and written communications skills • Must be computer savvy (including Dropbox) • Able to take notes quickly • Positive attitude • Service-based attitude • Sense of humor • Very Intelligent • Ability to solve problems and research solutions • Organization: set priorities, develop a work schedule, monitor progress toward goals, and track details/data/information/activities. • Communicates effectively: Speaks, listens and writes in a clear, thorough and timely manner using appropriate and effective tools and techniques. • Solving problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. • Make decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. • Proficiency in use of computer programs for: • Forms management • Databases • Bookkeeping (optional) • E-mail • Texting • Internet • Social Media
Skills: English Grammar English Spelling Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $12,000 - Posted
Dear all, We are a market research company, looking for freelancer who can find a target market for our new project. Our Marketing objective for this company is to do a Online survey. Methodology: Online ? Country: Saudi Arabia Respondent Size: 400 Length of Interview: 25 Min Kindly contact asap
Skills: Market research