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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, I am looking for someone is very good in collections. You will be collecting money from people who have disputed the charge (charge back) after getting the services by false means. Your role will be to call and try to collect money from them. I am looking for someone who has already done this kind of work and have good experience. You will be calling US clients and I am looking for someone who has american accent. Though we have reduced the number of charge backs by implementing some policies but still we get around 20-30 charge backs a month. I think one hour a day is more than enough. You must have your own way to call them. PLEASE NOTE: This job is paid on commission basis which is 10% of the collected money. This is a long term opportunity if you are a good fit. We will be conducting interviews on Wednesday. In the cover letter please show you work experience. Looking forward for your applications. Thanks
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
A newly started micro business in Raleigh, North Carolina, USA (Eastern time zone). The business is computer repair, phone and tablet, and internet services. We need a confident, good sounding, English speaking upwork resource with internet access to receive calls from local customers during the time 8am to 8pm EST. The upwork resource will answer the phone and answer common questions about location, schedule appointment, record contact information and problem description. No technical advise should be given to callers.
Fixed-Price - Est. Budget: $ 120 Posted
I am currently seeking a personal assistance to manage my Home affairs. •Discretion and confidentiality •Professional, friendly •Knowledge of office administrative practices and procedures •Strong organization, planning, and follow-up skills •Attention to detail; accuracy •Time management skills; ability to determine priorities •Excellent written and verbal communication skills •Problem-solving ability •Adaptable to change, flexible •Information gathering and analyzing skills •Judgment and decision-making ability; capable of thinking on your feet •Keen awareness of US affairs and economy. •Ability to remain calm under pressure and time constraints •Initiative; self-starter •Gains cooperation of others •Participates in self-help activities and explores opportunities to add value •Proficient in Microsoft Outlook, Word, and Excel •Strong office math skills •Knowledge of Quickbooks a plus
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our new company is looking for technical support agents who can handle customer with good attitude. Attitudes that can turn the customers from being rude to advocate. Requirements: -Must be 18 years old and above. -good in handling customers -No work experience or with experience can apply -Good English Communication Skills. -Computer literate and good web navigation skills. Be part of our new company and experience the big opportunity.
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hi We need to import csv files to a email system. Its a basic task but it need your attention when you import the csv's to make sure all is working smoothly You need to have experience using excel to do this task You have to be VERY organised as there is NO room for a single mistake!
Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
• Provide technical assistance and support for incoming queries and issues related to related to our mobile apps. • Channel non-technical queries to the appropriate teams within ZabCab, such as Business Development or Marketing. • Respond to email messages for customers seeking help. • In some cases, respond to queries over the phone. • Ask questions to determine nature of problem. • Walk customers through problem-solving process. • Follow up with customers to ensure issue has been resolved. • Gain feedback from customers about app usage, and forward it to ZabCab's Product Team. PRODUCT ZabCab connects you directly with a taxi using your smartphone. Forget about calling for a taxi, just tap to request a cab. Get confirmation, arrival time and be on your way. ABOUT ZABCAB We're a successful start-up with a talented and well-rounded team (business and technical) that like to collaborate and work together on all the strategic and execution aspects of growing and scaling our...
Skills: English
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a leading health supplement company and are looking for an incredibly Type A and driven person to join our team on a full-time and ongoing basis. We need someone who is thorough and who thrives on output, results, organization and excellence. The ideal person will have great writing skills and enjoy helping customers (from the really happy ones to the not so happy ones). This position will also involve significant customer interaction (mostly via email but some via phone) as well as outreach and business development - from contacting and sending samples to doctor's offices to building relationships with bloggers. We are looking for someone who is efficient and fast paced and who can juggle many things at once without dropping a single one. The hours are flexible as long as you overlap with business hours when necessary and get the job done! We are a very high performing, self-managed team and are looking for someone similar. We do not want to have to double check your work. *English...
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
General Function: Answer incoming calls, live chats, and emails from customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Follow up with customers upon status updates of their inquiries. Essential Duties and Responsibilities: Incoming call/Live chat responsibilities; Completion of tasks delegated by supervisor or manager. This includes, but is not limited to: processing requests for refunds, Return Authorizations (RA’s), parts requests, UPS claims, and special tasks All customer follow up and issue resolution. Job requirements: Excellent communications skills; Ability to read, write, and speak Japanese fluently and clearly; Fluency in English is also required. Friendly and patient personality; Ability to work overtime as necessary after September through the holiday season; Proficient Microsoft office skills; Ability to learn and utilize customer service software(s).
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description • Deliver service and support to end-users using and operating call distribution phone software, via remote connection or over the Internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; • Diagnose and resolve technical software issues involving internet connectivity, software/OS compatibility issues, purchase problems, course continuation issues, and more. • Research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per LLI specifications; • Redirect problems to appropriate resource; • Accurately process and record all calls using a computer and designated tracking software; • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; • Organize...
Fixed-Price - Est. Budget: $ 30 Posted
Need 1,2 or 3 people to do daily posts to a website inquiry from. This is mindless work that takes only a minute or two for each post. Can pay 1.00 per hour only and would expect many (maybe up to 50 to 100 posts to the site per that hour per day. So the pay is 1.00 per day for 30 days at 1 hour per day max. I will have more work for you if you do this well maybe that pays better also. Also, this is not required, but if you have a method for rotating USA telephone numbers that is not expensive would be great too. Something lie Twilio free numbers, or Hushed, or other method is ok if it works. Best if phone numbers have voice mail too.
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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