Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
New project hitting the market this early October 2016, we are planing on simulating new smiles all over the world using a Dental Smile Designer software, the software is friendly user anyone can simulation a perfect doable smile within minutes. The Simtechs will be paid per simulations. Since this is a new project it is an perfect opportunity if you are looking in an long therm businesses relationship, offering better job opportunities for the ones who will stand out.
Skills: Adobe Photoshop
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
I need a skilled personal assistant to handle all customer service issues via email including replying to questions about orders shipping and tracking numbers also saving all order numbers that require a refund with customer details to a separate word document and matching order IDs to transaction IDs via word document.
Skills: Call Handling chat support Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Seeking: One person to communicate with our email list. And also to send out sequence emails to persons who have abandon their carts. ( An understanding of abandon cart is a plus) REQUIREMENTS: • Knowledge and proficient in website and Aliexpress • Resourceful, Analytical, and a Researcher type attitude • Proficient in English language / Communication • Be able to work day time hours (Canada Mountain Time zone) or night-shift (Philippine Time Zone). Specific hours are negotiable. • Has a reliable Personal Computer/Laptop, Internet Connection/Access and Skype Account • Coachable, should be very reliable in his/her work ethics and willing to grow with the company. -Has a willingness to learn fast and willing to seek outside resources if needed to get the job done. -Be available to start working immediately -Honest with your hours and logged time. Skills required: • Office & Admin (Virtual Assistant) - Admin Assistant - Data Entry - Email Management - Quality Assurance - Research • English - Speaking - Writing • Email Management - Understanding of open rate conversion - Be able to analyze results and make improvement when necessary - Add value and customer rentention
Skills: Email Deliverability Email Handling Email Marketing Research
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are Los Angeles' top rated medical spa with two beautiful locations in West Hollywood and Santa Monica. Because of this, we receive heavy volume of calls every single day. Currently our front desk is answering these calls, however, because the front desk is ALSO busy checking clients in and out, and giving great customer service, the call quality is often neglected and many times the prospective customer is left un-wowed, which means we LOSE sales from these very expensive potential customers. To be able to give our callers a "WOW" type of experience from the initial call and beyond, we would like to outsource our calls to influential, laser-focused representatives who know enough about our services in a manner to get the prospective customer to book a free consult or treatment with us. Looking for individuals who can be assigned calls (in your free time) at your home or home office. This is a "work from home" position open to anyone in continental USA. Qualifications: Previous experience in customer service, sales, or other related fields EXPERT ability to build rapport with clients. ABLE TO INFLUENCE Able to build TRUST to have the customer ultimately book (and show up for their appointments). Positive and professional demeanor. Excellent written and verbal communication skills. Native or Bi-Lingual English speakers, with understanding of idioms and colloquialisms. Our Ideal Candidates Are: Able to instantly build rapport in a conversational and influential manner. Able to follow our call protocol exactly, in a conversational manner. Able to think on their feet if that protocol does not seem to result in a booked customer. Have a quiet location where you can 100% focus on callers. A phone that provides uninterrupted call quality. Access to internet to view our appointment schedules. Able to book the customers as indicated. Able to answer calls within 2 rings. Callers never to be placed on hold. 80% call closure rate. Once hired, you would be paid for the total hours of time you answering calls. All calls are recorded for quality assurance. Additional Responsibilities Include: Review phone calls from staff to track consultation conversions and any missed opportunities. Follow up with missed connections/conversions to get the consultation or treatment booked with prospective clients. Review and handle any customer inquiries and complaints. Troubleshoot and resolve service issues and concerns. Document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. Our call needs are 8:30am to 11pm, daily, PST. You would have a designated time where you can be digitally assigned calls, YOU CHOOSE! TO APPLY: Please submit your cover letter/intro and resume. Chosen applicants will do one mock phone to see how you are able to "close" us. Please provide your open schedule for calls on your initial contact with us.
Skills: Administrative Support Call Handling Customer service Customer support Email Handling Phone Support Sales Promotion Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'm looking to hire a qualified team to upload 3000 products to our oscommerce website by tuesday. Team must have prior experience uploading products to (Oscommerce). You'll need a minimum of 5 employees in order to qualify for this job. (Delivery should be by tuesday morning) no later. Possible more work as inventory changes daily.
Skills: OsCommerce
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
Hi need someone that speaks German native or highly proficient to become support agent for a sports betting and casino site. The person must have customer service experience and will be assisting customer on the help they need with their accounts and placing bets for them when they need it. They will have to receive and make calls be available through Skype and respond to the support emails. Similar experience is a plus. Experience with X-lite and callcenter and quality assurance is also a plus. The person must work on a full-time schedule on a European time.
Skills: Customer support German
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need someone who can setup for us. We need someone who understands the capability of intercom and can tell us what we can do with it and setup responses and triggers. After setting up intercom, we need a customer service agent who can acquire, engage, and resolve. Our customer service is conducted through chat and email only. To start this project will be less than 15 hours per week. Only bid if you are willing to do the project for less that $10 per hour.
Skills: Intercom
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for those who can assist customers with appointment scheduling and downloading Skype if they haven't already. This position requires you to be reliable and have well spoken English.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Seeking a smart, intelligent and talented customer service rep and assistant. We need someone who can manage dozens of people and details with ease. Must be able to: Work independently Work error-free Maintain order and details Be flexible and adaptive Speak excellent English Have a positive and determined attitude
Skills: Administrative Support Customer service Customer support Email Handling Virtual Assistant