Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Skills: • To provide IT support and resolution on all types of incidents and requests reported to the IT Service Desk from a global customer base. This is done via Phone, Email & Service Desk software. • To maintain a high degree of customer services, keeping users updated on progress with support incidents. • Use telephone and remote support tools to troubleshoot and resolve user issues • To provide navigational and operational help for a wide range of banking processes, procedures and IT systems. • To show a flexible approach in providing a wide range of support to multiple services across the IT Service Desk. • To support the development and training requirements of new entrants.
Skills: Translation English Italian Translation French English Translation French Spanish Translation Spanish English
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, wir sind die Nr. 1 Datingtipps Plattform im deutschen Raum und suchen aktuell Mitarbeiter für unseren Chat-Support mit unseren Kunden. Falls du es liebst via WhatsApp zu chatten, extrem organsiert und zuverlässig bist sowie eine langfristige Anstellung in einem schnellwachsenden Unternehmen suchst, welches Menschen wirklich hilft dann melde dich bitte kurz hier :) Wir lassen dir alle weiteren Details dann - via Whatsapp! - zukommen, hinterlass also bitte deine WhatsApp Nummer :) Wir freuen uns auf dich! :) Danke
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a -work from home- Dutch/ English speaking Customer Service Agent to provide support for various well-known international technology- and or gaming companies. Tasks - Providing Customer Care services to customers, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. - Working together with team leaders and trainers to constantly keep your knowledge up-to-date. - Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements - You are fluent in Dutch+ English, speaking and writing. -You have experience with the newest video games and consoles. -You own a PS4, Xbox one or a modern gaming PC/laptop. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and problem solving. - You are available for a long term position and able to work with a fixed schedule. - You have a dedicated quiet work space that is located within your own residence. - You have your own computer with at least 4 GB RAM memory and an i5 processor or similar/ better, max. 3 years old (with windows 7 or higher- 64bit, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB internationally). What we offer - A professional and multicultural working environment with people from all over the world. - The possibility to work from the comfort of your own home. - Up to date training and access to the latest information in technology and video games. - An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise. - All the required software, tools and data base. - A contract focused on a long-term relationship. - Being part of a company that treats remote employees as part of its family. About 5CA 5CA is an expert in multilingual customer service and customer contact. We provide our clients with the opportunity to outsource their customer service department or call center in order to ensure high quality customer contact, 24/7, in over 10 different languages. We specialize in technical support and customer care services. 5CA is a major player in the industries of consumer electronics and gaming and one of the top clients (Platinum Tier) on Upwork.
Skills: Dutch
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
This is an hourly based, ongoing engagement. You will be working as the third line of application support and customer support to fix complex application and/or customer issues. WHAT YOU WILL DO -------------------------- - Respond to technical support tickets by developing and implementing application support tasks for multiple products and hosting environments that include Networking, Domain Services, and most standard Microsoft Server roles. - Executing regular application maintenance as well as implementing new application features. - Identify, analyze, and resolve application incidents. - Identify root causes for incidents while applying corrective actions to prevent future re-occurrence. - Perform application/customer support tasks by working closely with customer support team, quality assurance team, and technical development team to resolve application issues in a timely manner. WHAT YOU NEED TO QUALIFY -------------------------------------- - At least 4 years in application development for Windows operating systems and Microsoft Server platforms - Experience with MS SQL Server databases - Experience dealing with Active Directory/Exchange Server, ADFS - Experience in PowerShell scripting and PowerShell Studio - Understanding of service applications, application deployment, and backup/restore - Experience with Windows and IIS administration, UCS/UCMA/Lync Server/Skype for Business (server technology and SDKs) - Experience with application deployment over cloud based environments like Office 365/Exchange Online
Skills: Microsoft Windows Powershell Technical Support
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Requirements: - friendly, proactive and with strong empathy - loves fashion - active player of mobile games - have at least 2 android / iOS devices - have stable internet and power The role includes the following tasks: 1/ Reply to messages from players 2/ Check notifications and reply to comments or player posts as needed 3/ Check Google Reviews and create a summary to send in the team chat 4/ Reply to player reviews 5/ Report and escalate issues that are trending and/or critical 6/ Play game yourself 7/ Hosting fun online contests and building the community spirit of players
Skills: Customer service Online Community Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Company Brief: Froothie is one of the world’s largest suppliers of high-quality kitchen appliances, ranging from top of the range residential to high-performance commercial equipment. Job Description: Our team is looking for someone for domestic logistics. An example of this is acting as a temporary warehouse for imports/returns before they are dispatched to customers. Over time, this may expand to national support. Experience Requirement: * Min. 18 years’ old * Computer skills and knowledge * Internet Access * Storage facility for products * Close proximity to post office Or * Car available to deliver product to post office
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job entails answering customer inquiries via email and following dialogue from a work flow sheet to manage interaction with clients. Flexible hours. Bonuses on results and possible promotions on long-term engagement. Must have excellent English ability. Any knowledge of Mandarin Chinese is a huge bonus. Preferred candidates are from US, UK, AUS, etc. Discussion can range from simple interactions to high level engagement depending on freelancer ability. Success in this position can lead to paid training for consulting position (35-80USD per hour) if candidate is truly excellent. More details on discussion. Please begin your application with "Serious applicant"
Skills: Customer service Customer support Email Handling