Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We're looking for a person with fluent written italian to support our customers through live chat support. The person we are looking for must know written italian and english language to support any customer and collect their request. Our website is leader in Italy for the research of meeting rooms and venues for event, so we expect the freelancer will ask the customer every question needed to handle its request. We'll provide a full list of question needed to accomplish each chat Our chat service is handled with zopim, so if the freelancer already know the platform, this would be a plus. We need a live chat operator who will work from 7.00 pm to 9.00 am (Italian Timezone - UTC/GMT + 2 hours) from monday to friday (if possible also saturday and sunday). We will delete without reading each reply that don't contain the keyword "house" in the first line or in the object of the message, so that we can understand if you're a human or a robot. Please answer this job application in Italian, so that we could immediately evaluate your written italian skills Obviously we are at disposal for every clarifications. Please include in your job application what you would receive for this work. Probably you'll receive 4-6 chats maximum a day in these hours, the job could be done also when doing something else on your computer. Thanks
Skills: chat support Customer service English Italian Live Chat Operator
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
Our company is looking for a few customer service representatives to accommodate our expansion. All candidates will be trained by our team. If you meet the following criteria please contact us with your skype id. - Must Speak Fluent English - Must Have Good Internet Connection - Must Have Function Headset/Microphone - Must Be Available 8 Hours / Day Minimum - Have Amazon (Customer Service) Experience - Must Be Familiar With : Amazon Seller Central, Drop shipping, Dealing With Customers
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, we need those patient guys who have do this work before to help us ask for reviews and feedbacks from our customers. Passion should the very most important thing to equal for this job. Thanks !
Fixed Price Budget - Intermediate ($$) - $300 to $700 - Posted
Our company is looking for qualifying candidates who can do virtual assistant tasks like answering emails, data entry jobs and researchers. Preferred Filipino applicants. Experience freelancers and fresh graduates are welcome to this job. We require candidates to work full-time (at least 40 hours a week) since this is a long term position. Salary may vary depending on skills and experience. Once hired, you can start immediately. We'll be looking forward with your application and to work with you in the future. Qualifications: - Must have good English communication skills; both spoken and written - Above average in English spelling and grammar - Can work independently with minimal supervision - Must be punctual and online during work hours - Reliable and Good internet connection - Must be familiar with basic computer applications - Internet savvy
  • Number of freelancers needed: 99
Fixed Price Budget - Intermediate ($$) - $300 to $700 - Posted
Our company is looking for qualifying candidates who can do virtual assistant tasks like answering emails, data entry jobs and researchers. Preferred Filipino applicants. Experience freelancers and fresh graduates are welcome to this job. We require candidates to work full-time (at least 40 hours a week) since this is a long term position. Salary may vary depending on skills and experience. Once hired, you can start immediately. You may send your application directly to e.mail.agent1985@gmail so we discuss the job posting in details. We'll be looking forward with your application and to work with you in the future. Qualifications: - Must have good English communication skills; both spoken and written - Above average in English spelling and grammar - Can work independently with minimal supervision - Must be punctual and online during work hours - Reliable and Good internet connection - Must be familiar with basic computer applications - Internet savvy
  • Number of freelancers needed: 99
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
I need my new google apps business email "info@ryanlabel.com" set up, to work with my squarespace website: www.ryanlabel.com I am having some troubles and need it done ASAP thanks. Looking forward to it. Kind Regards, Ryan
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
Hello we are a startup BPO providing customer service on all channels (Voice, Email, Chat, Social Media) I am looking to hire 1 person to start to handle multiple client accounts. This would start off as a trail for 4 weeks. This will not be full time and very minimal to start. Please bid on a per week salary with the hours of availability from 9am-5:30pm MST. Remember this is a very low work job for the 1st few weeks and the better you are the faster we can grow this together. We can negotiate for more income as the volume of work increases until we are at full time production. As we grow the business the ideal candidate would be able to hire, training and develop additional team members while all working remotely. Thanks so much Start date is flexible : April 18th is preferred but not required Starting Budget 150 / week Essential Functions: Provides front line direction to Customer Service Representatives (CSRs) ensuring quality service is provided in each interaction Assists with other teams when peers are absent or on leave Promotes professional and personal development of individual team members by administering performance evaluations, training needs, progressive disciplinary actions, and career opportunity programs Negotiates, mediates, and arbitrates when required with customers or CSRs in order to resolve issues and meet expectations Conducts advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries Documents and successfully communicates changes, and other information regarding customer accounts to agents to ensure accuracy and quality of service Learns and maintains extensive knowledge of client philosophy, promotions, products and processes to ensure quality customer service Qualifications: Completion of post-secondary degree or certificate with a focus on Business Management Must have at least 1-2 years of supervisory, leadership and/or coaching experience Strong leadership, analytical, problem solving and decision making skills Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracy and timeliness Ability to work a variety of shifts including days, evenings, and holidays Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Ability to perform intermediate mathematical functions Ability to type 30 wpm minimum with accuracy A combination of work experience and education will be considered
  • Number of freelancers needed: 3
Skills: chat support Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
***IMPORTANT PLEASE READ ALL*** A client of mine is looking for a polished, well-written and spoken customer support representative to assist with email, and perhaps phone, responses to customer inquiring about services. This is a luxury service in New York so fashion and lifestyle experience and/or interest is important. Please read the entire description below, and answer the questions I have asked below. If the questions are not answered your submission will be immediately rejected. Budget is $700 USD per month with some flex room for the right candidate. **************************** DESCRIPTION: Vive is looking for an energetic, empathetic, and detail-oriented Customer Experience Associate. You should be very passionate about customer service and delighting our customers to the max. Success in this role requires a dedication and a hands-on attitude to provide Vive Members and Vive Partner Salons with the highest possible level of service. You should genuinely enjoy solving tough problems, wearing many hats, and be willing to roll up your sleeves. The Customer Experience Associate will report to Vive's Sr. CX Associate. HOW YOU WILL SPEND YOUR TIME: Will serve as the front line, on-call resource for all customers via email and live chat Can quickly and thoroughly solve problems for customers any time bookings and experiences don't go 100% as planned Are open to a flexible schedule Are ready to know our salon partners and technology inside and out in order to help customers meet their particular needs Will work with our leadership team to develop initiatives that improve the customer experience Are excited to provide thoughtful, strategic insight regarding customer needs to our product, marketing and technology teams YOU ARE: Fluent in English with impeccable grammar A great writer and communicator Calm under pressure Experienced with Zendesk a plus but not required Excited about working in a fast-paced environment that requires adaptation, meeting ambitious deadlines and balancing competing priorities. Passionate about providing excellent customer service and hospitality. Empathetic, detail-oriented, patient, and organized--you love checking off items on your to-do list. A data-driven problem-solver. You enjoy collecting, analyzing and presenting findings from both customer and salon operations data sets. Able to work and manage CX Associates’ flexible and changing schedules–including early morning, daytime, evening and weekend shifts–is essential. Experienced as a team leader, supervisor or manager is a plus but not required. Genuinely passionate about Vive’s product and mission! Vive is the modern beauty concierge for the modern woman. Vive gets you a convenient, top salon appointment in just two taps. A strong work ethic, communication skills, high levels of empathy and selling skills are paramount to this role. And because we're so rapidly growing. your job will be fast-paced and constantly evolving. We want someone who is ready to take on a variety of responsibilities while simultaneously executing at a high level of tough service issues.
Skills: Customer support Email Etiquette Email Handling English Grammar English Punctuation English Spelling Live Chat Operator Live Chat Software Zendesk
Fixed Price Budget - Intermediate ($$) - $25 to $46 - Posted
Customer service support required for small technical issues regarding the following: -Login issues -billing issues -cancellations -refunds -FAQs If you have excellent english writing skills and have experience using freshdesk we would like to discuss our requirements further with you. Thanks
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for Virtual Assistant who is Fluent in English & Arabic. An ORGANIZED Virtual Assistant required for: -Outbound calling -Continuous processes -Document Editing -Uploading content onto websites where needed -Managing online postings where needed -Email correspondence - Internet Research/Posting/Reporting/etc. - Booking - Setting up meetings - Customer calls - General Administration (Excel/Word/Access/etc) - Personal Assistant to the Top Management Fluency in English and Arabic is must bid with your hourly rate, expecting 15 hours a week, Thanks
Skills: Customer service Customer support Email Handling Phone Support Telephone Handling Virtual Assistant