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Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
General Purpose Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization. Main Job Tasks and Responsibilities answer, screen and transfer inbound phone calls receive and direct visitors and clients general clerical duties including photocopying, fax and mailing maintain electronic and hard copy filing system retrieve documents from filing system handle requests for information and data resolve administrative problems and inquiries prepare written responses to routine enquiries prepare and modify documents including correspondence, reports, drafts, memos and emails schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors prepare agendas for meetings and prepare schedules record, compile, transcribe and distribute minutes of meetings open, sort and distribute incoming correspondence maintain office supply inventories coordinate maintenance of office equipment coordinate and maintain records for staff, telephones, parking and petty cash Education and Experience computer skills and knowledge of relevant software knowledge of operation of standard office equipment. knowledge of clerical and administrative procedures and systems such as filing and record keeping knowledge of principles and practices of basic office management Key Competencies communication skills - written and verbal planning and organizing prioritizing problem assessment and problem solving information gathering and information monitoring attention to detail and accuracy flexibility adaptability customer service orientation teamwork
  • Number of freelancers needed: 5
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We sell different products on our website, eBay, Amazon..etc and want you to offer the complete customer support to the customer - Reply to emails - Answer questions on the chat - Answer and return phone calls - The customer support will be provided for about 4 - 8 hours a day / 7 days a week We are looking for a professional company with great customer support Please check our website here http://goo.gl/4wlArg When you post your bid, please include: - Your experience, the companies and websites that you worked on before - Your Hourly/ daily/ weekly and monthly rate - If you are a company or individual Please let us know if you have questions
  • Number of freelancers needed: 2
Skills: chat support Customer service Email Handling English Phone Support Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
You must be fine with talking to customers and trying to close sales. This does involve sales.
  • Number of freelancers needed: 5
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
MUST BE FLUENT IN ENGLISH WITH LITTLE TO NO ACCENT. MUST HAVE A HIGH SPEED INTERNET CONNECTION. ALL CANDIDATES MUST COMPLETE A WRITTEN TEST - Please follow the instructions found here: http://wellnesslivingstudio.com/customer-service-quiz/ WellnessLiving develops cutting-edge business management software for the Health and Wellness Industry, which includes fitness studios, yoga & pilates studios, gyms, martial arts centers, spas, salons, and massage businesses. POSITION: Due to exceptional growth and planned further expansion, we are seeking Help Desk/ Customer Support Executives. JOB RESPONSIBILITIES: Reporting to the Customer Service Manager, the core responsibilities of the position are: Must have a positive attitude. Our number one priority is making the customer happy and that should be your number one priority as well. Answer all incoming calls from customers and troubleshoot client technical issues – including software usage, assist in initial set-up and the onboarding process for new customers. Must love to talk to customers and have a customer is always right mentality. Must have the natural ability to want to solve customer issues as well as skills to diffuse unhappy customers. Keep clients informed of progression with issues and provide follow up as necessary. Collaborate with other departments as necessary to expedite resolutions. Promote and maintain a high quality, professional, service-oriented company image among clients. Assist in after hours rotation once training has been completed(these tasks would be assigned as you progress in the role). Trace software to determine root causes of issues (these would also be assigned as you progress through the role) QUALIFICATIONS: 2+ years of experience working in a technical role, preferably a technical support role, involving close communication with customers and the internal support teams. Post-secondary degree is mandatory, degree in computer science or related field a strong asset. Strong written and Verbal skills Strong communication and soft skills Proven ability to problem solve and teach others Excellent organizational and time management skills Proven ability to meet deadlines and work in fast paced environment Experience working with the Microsoft Office suite, including Microsoft Word and Microsoft Excel Experience with MINDBODY software, Member Solutions, Schedulicity, Genbook, or other scheduling software is a BONUS! Job Type: Full-time
  • Number of freelancers needed: 3
Skills: Customer support Email Technical Support English Phone Support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
RESPONSIBILITIES/DUTIES: Heavy Data entry/administrative tasks updating client information in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments will be sent to you via e-mail or IM and you will report directly to your immediate supervisor...Can you handle these duties?
  • Number of freelancers needed: 99
Skills: Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
- Help to pick up call in request (usually about 5 - 10 calls a day only) - Attend to online chat request (approximately 5 a day, which takes you about 5 mins - 10mins - Reply emails, usually less than 5 a day, and help to register our client information in the system - You don't have to be desk bound, it provides you the flexibility, as everything can be done through chat and email app.
Skills: Customer service Customer support Email Handling Phone Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
1. Customer Service: a. Responsible to act as the point persona and respond to all inbound/outbound customer service via phone / email / fax. Answer office phone from 9-1pm PST daily and manage the general orders / sales / info email inboxes. b. Wholesale order entry for phone orders and key accounts c. in/outbound sales and PR responses with catalogue and order form information d. customer data base/list management - manage lists of open customers and new leads e. manage inventory offers in microsoft excel for weekly sales and websites 2. Accounts receivable/payable: a. Enter and process all orders in Quickbooks b. Close all payments in quickbooks for each order c. Quickbooks proficiency required d. A/R collections emails/calls for all past due’s - weekly e. Receive checks into QB to close open invoices/accounts receivable (checks are received and deposited by warehouse in WA and forwarded to you in email) 3. Other projects / tasks as needed  Must speak English and write English fluently  Must be proficient in Quickbooks, Excel, skype and email.
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Etiquette Email Handling Email Marketing Intuit QuickBooks Inventory Management Microsoft Excel Phone Support Sales management Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
What you’ll be doing: You will be at the forefront in leading and implementing a variety of value-add learning and development solutions throughout the Customer Support organization at Thumbtack. You shall also be our partner in delivering best-in-class virtual learning experiences for our work-from-home contractors in the Philippines. Who we are looking for: Minimum of 3 to 5 years experience in the Learning and Development function in a BPO environment specializing in Customer Service Certified in or has a strong background in multiple Learning and Development spheres such as (but is not limited to): American Communications and Culture Training Customer Service & Product/Process Training Newhire Onboarding Skills/Competency Development Leadership Development With some experience in delivering training via webinar or video conferencing E-Learning Instructional Design experience is a plus Experience working with remote teams is highly preferred A business partner, consultant, and team player Has a highly adaptable personality and is comfortable working with a fast-paced team and changing priorities Must have fast and reliable internet connection, webcam access, and a professional working environment Minimum of 40 hours per week (full-time) Hourly rate - $5
Skills: Communications Content Writing Customer service eLearning Instructional design Learning Management System (LMS) U.S. Culture
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Full time chairside dental assistant for midtown NYC specialty office. Highly motivated self directed individual with experience in radiology, 4 handed instrument passing, sterilization, and computers. Customer service orientation a must! Come join the team -
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