Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description Customer Service Assistant Manager We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner. Tasks and Responsibilities of a Customer Service Assistant Manager Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise. Ensure and provide quality service to external customers. Answer all customer inquiries in a timely and professional manner. Process orders and data entry with high level accuracy. Take initiative and resolve and escalations or complaints. Maintain a positive representation of the company and associated brands at all times. Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction. Monitor individual progress to provide coaching opportunities and to understand employee developmental needs. Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
Skills: Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description If you are self-motivated, goal oriented and an ambitious individual, who enjoys working with people, we have an opening for you in retail sales. We are currently seeking qualified individuals for our Marketing Representative position that are able to convert customer needs into solutions. As a Sales Associate you will help our Members find some of the be able the most of the home entertainment industry. Job Requirements We are looking for candidates, who may hold some experience in sales, however experience within the sales or marketing sector are not fundamental as we work with candidates to develop product knowledge and presentation skills. Sales Associate must be: Enthusiastic Ambitious Creative Proactive About HFCL: HFCL works with brands within the telecoms and medical industry and this year looking to branch out into other industries and work with brands in the entertainment sector. Our specialist sales techniques are adaptable and are designed to be flexible so we can work in multiple industries and various geographic market segments. Our clients don’t make money from people knowing about their brand, they make money from people buying their brand. With our tailored flexible sales techniques and systems we are able to help them stay ahead of their competition by increasing their market share quickly.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need a part-time call service attendee to help with one of our e-commerce businesses to help customer inbound calls. Tasks include - checking order status for customers on Shopify, Amazon orders - help with website navigation Shopify, Amazon - help cusyomers with placing orders - explaining how our current sales promotions work We are only looking to pay for time used in the 100-150 minute a month range. If you are an individual, we can pay per week based on amount of calls received. We require that you are on stand by during business hours. You may attend other tasks or companies at the same time. Call centers companies welcome that are able to provide split time with agents. Dedicated skype account can be provided or will be forwarded to a phone number of choice. Please provide a monthly quote or estimate we are looking at about 100-150 minutes
Skills: Administrative Support Call Handling chat support Customer service Customer support Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are looking for an experienced Chief Administrative Officer (CAO) to manage daily administrative operations. You will be a part of the top executive team reporting directly to the CEO and your work will be a critical factor in our overall performance. If you know how to keep things in order and add a strategic vision to everyday activities, we want to meet you. If you’re also highly efficient and a natural leader, then you’re our ideal candidate. The goal is to ensure the smooth running of business according to established policies and vision.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for individuals in the United States to make check in calls to patients. You will be provided a series of short questions and call and ask the customer about their current experiences. They will be expecting the call and willing to answer. The script will be very short and require using our web application to record notes as needed. We are looking for a person that is able to commit making calls for a minimum of 1 hour per day to start. Calls will be made in the morning Pacific Standard Time, preferably around 11AM - 3PM, some days may have no calls other days may be around 1 hour of work for now, call volumes may increase. Please highlight any healthcare experience you may have. Preference given to individuals that have have worked at a doctor office or in the medical space, assisted living, home health, care provider, CNA or other nursing credentials, etc. please share this in your proposal.
Skills: Customer service Phone Support
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
I need 3 to 4 person willing to answer questions, or willing to be interviewed. It will only take 15 to 20 minutes of interview. The interview is part of our customer development to be used in product development. But, you must have the following criteria to be hired for this project. 1st Criteria Requirements: 1. 21 to 40 yrs old 2. Female 3. Single 4. Has a job (any sort of job that generates income) 5. Always online 6. Loves to eat Filipino delicacies 7. Currently living in Metro Manila, Philippines 2nd Criteria Requirements: 1. 26 to 55 yrs old 2. Male 3. Married (preferably with kids) 4. Has a job (any sort of job that generates income) 5. Always online 6. Loves to eat Filipino delicacies 7. Currently living in Metro Manila, Philippines You must have either skype, whatsapp, or imo in order to be hired and interviewed. We will inform you the scheduled time once you are hired. It will be on sunday (23 Oct 2016) but the time is TBA.
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Una startup basata sui dati con sede a Londra alla ricerca di rappresentanti in Italia! Streetbees is the app that pays you for sharing your opinions and local knowledge on your phone. Streetbees è l'app che ti paga per condividere opinioni e conoscenza locale dal telefono. We have acquired users in over 87 countries across the world who use the app to complete 'tasks', and last month we paid out over $50,000! Abbiamo acquisito utenti in oltre 87 paesi nel mondo, che utilizzano l'app per completare "task", e il mese scorso abbiamo pagato ai nostri utenti oltre 50.000 dollari! We are now looking for people to help us expand our presence in Italy, with some upcoming projects in the pipeline! Adesso siamo alla ricerca di persone che ci aiutino ad espandere la nostra presenza in Italia, con alcuni progetti futuri in cantiere! You will be working remotely with an international team and have the chance to be part of one of the fastest growing start-ups in London. Lavorerai a distanza con un team internazionale e avrai la possibilità di far parte di una delle startup più promettenti e in rapida crescita di Londra. We need someone committed, who will be able to help us on a freelance basis to grow our community in Italy. Abbiamo bisogno di qualcuno che si impegni e ci aiuti, in qualità di freelance, ad espandere la nostra comunità in Italia. If you are passionate about start-ups, outgoing, ambitious and love socialising - then you could be the perfect person to help us spread the word about the amazing Streetbees Community. Se sei appassionato di startup, estroverso, ambizioso e ti piace socializzare, allora potresti essere la persona perfetta per aiutarci a spargere la voce sulla meravigliosa comunità di Streetbees. Our upcoming task is an app testing survey which aims to document customer usage of a banking app. Il nostro prossimo task è un sondaggio per testare un'app che ha l'obiettivo di registrare l'utilizzo di un'app di natura bancaria da parte del cliente. Please feel free to get in touch to discuss this in more detail - we would love to hear from you! Non esitare a contattarci per discutere di questo in modo più dettagliato: ci piacerebbe sentire il tuo parere!
Skills: Administrative Support chat support Customer service Customer support Data Entry Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $19,700 - Posted
The Candidate: We are looking for German / English speaking concierge service specialists who have an incredible passion and drive for perfection. Job Purpose: A successful candidate will be dealing with some extraordinary requests on behalf of some demanding customers. Whatever a customer needs and wherever they are in the world (provided it is legal and ethical), you will be expected to deliver solutions to delight them. As a Concierge Service Specialist you will be responsible for providing world class customer service. You will be responsible for taking personal ownership for researching and delivering customer focused tailor made solutions. Dimensions and operating environment AXA Travel Insurance is part of the AXA Assistance Group, an international network providing services for corporate and individual clients. The AXA Assistance Group has a presence in over 30 countries covering five continents, with a workforce in excess of 2500. AXA Travel Insurance itself currently has approximately 250 employees based mainly in the UK, with a small finance office in Ireland. Responsabilities: Answering incoming calls in either German & English Managing incoming requests from VIP clients in a timely manner Ensuring quality service is delivered and targets are met Share knowledge on travel destinations, special interests, events and suppliers Recording accurate customer records Providing assistance and advice to customers whilst they are abroad Standard Elements: You are required to adhere at all times to all and any regulatory requirements that apply to AXA Assistance UK. In the course of your duties, you are required to always consider the needs of the customer and how best you can serve them, for example always having regard to our requirements to treat our customers fairly. Salary: - £17,500-£18,000 per annum (dependent on experience) + £500 Language Allowance + shift allowance (10% day shift, 25% night shift) + Development oportunities + Generous range of benefits. - We will also offer a £1000 relocation support allowance to candidates relocating to the UK. Working Hours + Starting date: - 31st October 2016 (offsite training required) - As soon as possible (14th November 2016) (28th November 2016) - The weekly shifts are 4 on, 4 off work days, with every shift lasting 10 hours + 1 hour unpaid lunch. - The night shift starts at 21.00 and ends at 8.00 Training: Start date 31/10/2016 - 2 weeks offsite training – expenses will be covered. Start dates in November will be based in Redhill for training Annual leave - we are unable to accommodate any annual leave during the training period of 4 weeks. Personal Specification: Fluency in English & German to Native Level (C1/C2) - verbal and written communication Strong customer service skills Excellent telephone manner and interpersonal skills Excellent organisational and time management skills Proficient IT skills You must be a team player with the ability to multitask and effectively manage your time, whilst delivering exceptional customer service. - Please ensure that you have the right to work in the UK before applying for the role. - Required to work bank hols inc Christmas and New Year.
Skills: Customer service