Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Swedish/Norwegian/Danish native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Swedish/Norwegian/Danish websites: lightinthebox(dot)com/da miniinthebox(dot)com/da This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 605 US$ per month, that's 550 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your e-mail address; 4) Your Skype ID; Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support Danish Norwegian Swedish
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Portuguese native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Portuguese websites: lightinthebox(dot)com(slash)pt miniinthebox(dot)com(slash)pt This is a fixed position working from home, 5 days a week, 4 hours a day, Saturday to Wednesday, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 500 US$ per month, that's 450 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your Skype 4) Your e-mail address Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support Portuguese
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, we are just looking for a customer service position in spanish. Our systems are quite easy to understand, but you need to work with multi-task functions. We need self-sufficient and intuitive people. I just search for native spanish speakers- we need to write good english/spanish. Required systems are Skype/ high-speed internet connection. Preferable we are looking for people which have already experience with Customer support service position.
Skills: Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Hi i need some one to setup my product on amazon with good product description and manage the account from A-z also i like to use FBA option on amazon and help me to know the the fees for FBA and fulfillment by other different selling channels i already sell the product on ebay http://www.ebay.com/itm/2017-Arabic-IPTV-Box-MBC-bein-sport-OSN-1000-channels-wifi-2-yrs-subscription-/112098265081?hash=item1a1993c7f9:g:nfgAAOSwlfxXFlRb its long term job , i wish to find the best one with affordable rate Best Regards
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
i need someone phone savy to handle clients and also talk to our network of lenders to get deals closed
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
"A+ Smoodees, a nutritionally forward smoothie bar and healthy café, requires a full-time shift supervisor & manager. Responsibilities will include overseeing staff, store opening, inventory as well as retail duties. If you are outgoing, responsible and have an interest in healthy eating/lifestyle then please search for aplussmoodees to check out our website and our IG account to learn what we are all about. Food handler’s certification will be required." Salary or wages will be determined based position, and experience..
Skills: Customer service Retail Sales Management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
hi all freelancers people we are on lead vendor company we sales calling data to world wide call centers. we need data entry people who can help us for doing calling data manage work for our company. we will give you directory, blogs, forums from there you will copy the customer details will paste into excel send to us must send your skype id for interview
Skills: Data Entry