Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our real estate business is expanding and seeking a new Acquisitions Manager to add to the team. Must be a sales assassin on the phone. Job Description We are a real estate investing company seeking a highly organized, self reliant/starter motivated and passionate individual who's not afraid to hammer it out on the phone.
Skills: Communications Customer service Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hello every one. I am looking for a very professional, friendly hardworking receptionist virtual assistant who can follow up with all my calls I have come in from my receptionist who screen them; then you follow up with scripts that I will provide you.
Skills: Call Handling Customer service Customer support Phone Support Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a Property Manager with front line experience in Customer Service and a background in Property Management. Skills: Good Interpersonal skills - Clear English is a must Good clear Communicator Solution Driven Good with understanding a variety of household maintenance issues and potential solutions (Work Order Avoidance) Great at Coordinating outside vendors We have a portfolio of 23 houses that requires someone part time to monitor the phone and emails and be on call. Experience within this field is a must and preferably someone that provides Property Management Phone/Email services and is looking for another client. An in house Property Manager is on staff that calls and issues can be escalated too but this position will be the front line.
Skills: Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
All work performed over TeamViewer via our network. This requirement can be removed after a successful training. Mandatory Qualifications: Perfect English verbal and written Linux Command Line Expert VoIP Hardware telephone connected to our PBX registered as a support extension High Quality Reliable Internet (ISP) Asterisk command line, FreePBX GUI and other GUI Asterisk Deployments. No exceptions. Freeswitch / FusionPBX Optional Qualifications: SBC / Session Border Controllers Email configured on a cell phone for emergencies to our exchange server. Reliable. Position term: TBD based on successful results can be long term. 40 /hrs week. Responsibilities: Working technical support tickets Monday - Friday 9:00 EDT to 18:00 EDT Available on weekends when necessary, this is not often. -- Technical support for existing client based -- Maintaining our data center servers remotely - Weekly audits, firewall checks, security patches when needed. -- Answering first line of defense technical support calls in our QUEUE -- Recommending ways to improve our services. Projects: We are deploying a new GUI PBX that is in testing now. You will be a valuable team member in this roll out. --Testing --Providing updates to our programmer --Verifying recommending additions to the PBX --Become a valuable member of our support and services team. This is a long term position for the right candidate. This position can start immediately once experience is verified. We have a 100% automated user portal for our clients. Training will be provided on the use of our user portal along with our company work flow. We have two types of clients. Legacy and user portal. Legacy are PBXs we support and manage where as Portal are mostly self managed customers and they have basic questions from time to time. This position is good for the right person. This person must be a self starter, motivated to want to be successful, enthusiastic, providing input to help us improve on a regular basis.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Handle inbound calls that have been routed from the clients phone systems to your phone at your house. You have the choice and pick the clients you would like to service. You will answer the call and service the customer while you are logged into the clients proprietary software on your computer. You will need a plain old telephone line (no voicemail or call waiting) and high speed internet. You will work with the customer to resolve any concerns and provide them the information they need, then move on to the next call
Skills: Call Handling chat support Customer service Customer support Data Entry Phone Support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for customer service associates to help qualify leads and set appointments. You will be talking to clients using Online Chat and telephone after they fill out a form on our website. You job will be to qualify the lead, answer basic questions, and set appointments for a member of our business management team to contact the customer. This is a 40 hour a week job.
Skills: Administrative Support Call Handling chat support Customer service Customer support Phone Support Telephone Handling