This is a unique opportunity for anyone with great computer skills and strong attention to detail. Join our small team and make a big impact on our business every day!
Your Primary Responsibilities: Bookkeeping "Light": review invoices for ordered goods to analyze and confirm prices, quantities, and shipments. Additional light bookkeeping tasks.
Customer Service: Coordinate responses to help customers make purchasing decisions or resolve order problems via email and live chat. Identify improvements to our site's overall user experience and to individual product listings.
Order Processing: assist in processing customers' orders, particularly during busy times (holidays, summer season).
Bring energy to approach challenges
Attention to detail in everything you do
Patience in interactions with customers
Willing to do whatever it takes to get things done
Eager to learn new skills
Advanced proficiency with modern computer applications, such as Gmail, Google drive/documents/spreadsheets, and more.
Customer service savvy and takes pride in helping others.
Analytical mind familiar and comfortable with numbers, invoices, and orders.