Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Hi All, We are looking for someone who can handle our customers in Romania. We will give you briefing and we will give you knowledge base so you will be able to reply the customers' questions yourself. We are talking about 1 - 5 calls per day and 1 - 10 emails per day. You just need to reply them . Please send your proposal only if you are native from the Romania. Once we have shortlisted the candidates, we will be able to do an interview over Skype and you can ask all the questions you need. Thanks in advance
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a proven leader with demonstrated ability around establishing and building a world class support team for a rapidly growing cloud platform. Responsibilities include; - Establishing SLA's - Setting up and configuring tools as required (Intercom, Zendesk), insuring no customer is left behind - Writing strong and detailed KB articles - Recruit, train, mentor and grow a support team - Rescuing clients, preventing account cancellation - Provide KPIs and analytics for leadership You are process driven and believe in rolling up your sleeves. Customers are king in your book and you and your team don't stop until they are satisfied. You are a strong team leader that believes in a positive work culture and lead by example. You are a self starter with a 'give me the keys' approach to your role and area of the business. We are a rapidly growing US startup with a team of 30 and have worked at a variety of companies including Apple, IBM, Google, Amazon, Ebay, Zynga, Ubisoft and Citibank. We are looking for a true leader to take the rapidly increasing demands of our support team and turn this area of the business into a shining example of customer success. Support hours are 9am - 9pm EST. We use tools including Slack to communicate. This is a full-time and demanding position with a potentially huge future. If you're proven and hungry - this is for you. Please attach your resume and answer why you think you're our candidate!
Skills: Customer service Customer support Management Skills Process improvement
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Candidate will make phone calls throughout the day for a 2 hr period. The purpose of calls are to request appointments for free walk-throughs and schedule those appointments. Work schedule is 2hrs/day, 5 days per week. Very easy low stress telemarketing.Must have internet access and skype or similar. Pay is $3/ hr
Fixed Price Budget - Expert ($$$) - $5 to $800 - Posted
I am seeking a Professional Recruiter ( Both Technical as well as Non Technical ) . The person should have access to all Job Portals ( we will not provide that ) We are willing to work on two models . It depends on you which one to choose 1. Fixed Monthly : In this Model we will pay a fixed salary of 800 dollars plus 150 dollars commission on each successful hiring 2. commission Based : Here we pay a handsome commission of 1500 plus dollars on each successful hiring . No fixed salary
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
APPLICANT WILL ONLY BE CONSIDERED IF THEY ARE BASED IN SAN FRANCISCO A little about you... -Experience leading pre-sales engagements and supporting Senior Sales colleagues in achieving and exceeding territory revenue plans -We work primarily on the Microsoft stack, so we interested in candidates with a solid experience of .NET framework and MS SQL -Ability to estimate projects large and small, including assessing and mitigating risk -Comfortable managing multiple concurrent opportunities and delivering on time -Strong problem solving skills, intelligence, initiative, and the ability to thrive under pressure -Excellent interpersonal and communication skills (detail oriented) -You have strong group presentation and technical demonstration skills -You have exceptional written skills and produce high quality client presentation documents (RFIs/RFPs)
Skills: .NET Framework SQL
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Here at MyTime we’re looking for a self-starting, motivated team player to help set up our new accounts. This involves leading a one-on-one phone call with the client, covering specific topics in a checklist we will provide. After each call, there will be some additional data entry and follow-up work required. Each setup call (along with the required follow-up) would take approximately 1.5 hours of work. Sometimes these calls are scheduled a few days in advance, other times we'd assign them "on the fly" to be taken immediately. As a result, the role would have a set schedule of paid hours a day. These should be taken up entirely by calls/follow-ups, but if there is down time, we'd provide other work as well (we're a busy start-up!) A successful candidate for this position will have: - Fluent spoken and written English - Excellent communication skills - Comfort leading a 60-90min phone call with a U.S. business owner - Ability to quickly learn our product and be able to answer questions on each call - A computer, high-speed Internet connection, and ability to make clear-sounding outbound US calls - A workspace that will not have any background noise during calls - US college degree (or equivalent) strongly preferred We’re definitely looking for someone who is interested in a longer-term commitment and can take on more work as it is available. We look forward to hearing from you!
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are hiring for customer service representative.. *ESSENTIAL FUNCTIONS / KEY RESPONSIBILITIES: -Type 50-75 wpm minimum. Accurately enter information on a computer keyboard while speaking with customers on the phone -Must be able to remain focused on work tasks and customer needs with positive results amid interruptions and distractions -Communicate tactfully and professionally with customers and co-workers -Develops rapport and builds trust by communicating with confidence and openness -Demonstrates analytical skills to resolve scheduling conflicts with attention to detail -Demonstrates ability to manage two or more tasks and sources of information at one time -Computer Skills -practical knowledge of Microsoft Suite, and ability to learn new software. -Bi-lingual skills are desirable but are not required. -Experience in accounting, data entry and home improvement are a plus but not mandatory. *JOB REQUIREMENTS - High school diploma or general education degree (GED) is required - Minimum of 2 years of customer service experience - Ideal candidate will have experience in accounting and understand basic accounting principles - Ability to work without supervision - Excellent customer service skills (friendly, courteous and helpful) - Effective listening and communication skills - Good grammar, voice and dictation - Good organizational and time management skills - Ability to analyze and solve problems efficiently - Accurate; consistent attention to detail - Basic computer and keyboarding skills
  • Number of freelancers needed: 20
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Liaison will be reporting to a supervisor who will provide: - Vendor contact information - Guidance in addressing specific issues that come up with vendors - Oversight for QA You will be responsible for contacting vendors who are going to either join our list of current vendors or current vendors with a packet of information that they will need to read, understand, sign and fill out completely prior to completion of the transaction. Some vendors may not be accustomed to our item forms and need assistance filling out every portion of the form. You will be instructed on what needs to be done prior to final review. If they send back incomplete, you need to identify each criterion missed and inform the vendor of these missing components and ensure they fill everything out completely before sending over to your supervisor for final approval and send off to the analytics team. There will be training involved, however it will be imperative that some level of intuition is gained through the process that less and less oversight is required in order to complete the tasks assigned. This will be a full-time assignment and you will be required to work during PST (San Diego, CA) daylight hours. Will need to speak and write English at a high level of proficiency and must be easily comprehensible. A high scoring fluency test is preferred but not required.
Skills: Customer support Data Entry Document review Email Handling Microsoft Excel Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We want a procurement person to work alongside our product and data research team. We are a renewable technology product sales company. Our website receives requests for products: price quotes must be given within 1 hour of the customer asking for them, so you must have made sure they are already there. You will chase Suppliers to get up to date product prices. You will create relationships, grow and maintain them. You will get price updates daily. You will set up Distributer relationships daily. You must respond to emails, and work on Saturdays. Must have: QUIET HOME/OWN OFFICE, a smart phone, laptop/desktop computer, PERFECTLY CLEAR SKYPE CONNECTION WHEN TALKING, HIGH SPEED INTERNET, PERFECT WRITTEN AND SPOKEN ENGLISH, HIGH INTELLIGENCE, INITIATIVE. It is important when you receive emails and phone calls: you quickly respond to them. You will send email and chase up on these emails using the telephone. A Skype account is provided for calls and paid for. You will give price quotes to customers using given method and pdf the quote invoice. MUST HAVE UNIVERSITY DEGREE, AND PROVE IT! MUST HAVE RELEVANT EXPERIENCE, AND PROVE IT! PREFERENCE WILL BE GIVEN TO PERSONS WITH ELECTRONIC/ELECTRICAL ENGINEERING EXPERIENCE/QUALIFICATIONS. You need to be available online 9AM-5PM London UK hours. WE WANT PEOPLE THAT WORK OVERTIME, LOVE THIS JOB, AND MAKE IT THEIR OWN. WE WANT PEOPLE WHO CARE ABOUT THIS JOB. BONUSES WILL BE AWARDED FOR EXCELLENT PERFORMANCE! WE WANT HARD WORKERS WHO DELIVER TOP QUALITY WORK.
Skills: Administrative Support Appointment Setting Customer service Customer support Data Entry Email Etiquette Email Handling English Internet research Microsoft Excel Microsoft Word Phone Support Sales Telephone Handling