Hourly - Est. Time: More than 6 months, 30+ hrs/week -
Encourage proactivity, self-sufficiency and outside the box thinking within the team
Coach and mentor the team on their day to day duties and internal projects, lead by example
Define and review personal goals for each team member including career path and growth
Coordinate global team resources to provide 24/7 support (time zones, vacations, holidays)
Act as point of escalation for the Customer Support team and customers
Drive productivity and performance to overachieve on Aurea Customer Support goals
Provide regular reports to Customer Support management
Work with the Development team on customer issue prioritization
Document processes and knowledge (e.g. record technical sessions, knowledge base, wiki)
Identify and address knowledge gaps, ensure common understanding across the team
Own and resolve customer issues for our broad customer base of fortune 500 companies
Attention to detail in analysis and CRM updates
We are looking for someone to handle customer service duties. Please send your "Skype id" together with your resume.
We are looking for a contractor who:
1. Is available for 8 hours per day.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the Irish language.
4. Has 90% or more English for training and internal communication purposes.
5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and...
We are looking for a multitask person to work Monday to Saturday from 10am to 7pm western hours (LONDON- UK) 1 hour break
Main tasks daily are:
Be fully available during the work hours
Be reliable and fully committed
Pick up calls during work hours ( there will be complaints from clients, appointment set up etc)
Post advert for the properties available
Make cold calls sometimes ( not everyday )
Have a skype on the computer also whatsapp and skype on your mobile phone to be always reachable
Assist myself and other workers
Work in team.
Reply emails non stop all day long.
Trainee will be given.
If you speak Italian, French, Portuguese or Spanish its a plus.
Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week -
Promote transport and bus bookings by helping clients via phone/skype.
At our bus rental and transfers portal RentAutobus.com we receive about 40-50 request for quotations from both local (in-country) and international clients.
Our transport partners quote on these request and after that’s done then it’s up to the client to decide which provider to book for their transfer or tour needs.
As clients receive up to 5 quotes which they can compare they sometimes need some help and guidance in deciding for a specific transport provider.
Sometimes the clients change their itinerary and sometimes the clients have a request for extra services like a tour guide or needs to be advised about hotels, restaurants and attractions.
Therefor we are looking for a part-time customer service operator with
a) Good English writing and speaking skills and if possible
b) Spanish and/or Italian as a second language in working proficiency.
c) A good sounding telephone voice and service attitude.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week -
IMPORTANT: Your application will ONLY be accepted if you follow the application instructions listed below.
We're an exciting startup business that are reshaping how visitors to Sydney live their lives.
In the past 12 weeks, we have created 5 houses for students and travellers to live in within Sydney. Houses are managed by Facebook Groups and people that live in these get free trips to places like Sydney Harbour, the mountains, local vineyards and other activities that frame the best possible ways to live in this city.
We're all about helping people experience the cities they want to live in in the best way possible, we plan to expand to multiple other world cities and we want you to help us achieve this :).
We are currently looking to hire someone for 10-25 hrs a week with work including:
- Customer service responses and management
- Appointment setting and coordination
- Checking rental payments are made and logging them
- Carrying out new tasks and figuring out how...
Hi i need someone to draft a previously sketched designed kitchen to a cad drawing plan view only, but made presentable and ready to be forwarded to clients.
A document with all quote details will need to be typed up and templete made to use on all quotes.
Summary a final quote ready to send to client with drawings attached.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week -
Binary.com is looking for a talented Bahasa Indonesia-speaking Customer Support Executive to service our Indonesian clients.
As a member of our global Customer Service Team you will serve as the voice of our clients, balancing their interests with those of the company, by resolving and reducing client service issues.
Duties and Responsibilities:-
Resolve customer service issues in the best interest of our clients and the company;
Respond to client queries using our state of the art telephone, electronic mail and on-line chat systems;
Work to expand our client base by applying creative marketing and customer support strategies; and
Collaborate with the members of our IT Group to identify innovative ways to improve our website’s capability and performance.
Required Skills and Experience:-
Excellent English language skulls (oral and written).
Proficiency in Bahasa Indonesia (oral and written)
Previous work experience in a customer service and/or marketing role.