Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
APPLICANT WILL ONLY BE CONSIDERED IF THEY ARE BASED IN SAN FRANCISCO A little about you... -Experience leading pre-sales engagements and supporting Senior Sales colleagues in achieving and exceeding territory revenue plans -We work primarily on the Microsoft stack, so we interested in candidates with a solid experience of .NET framework and MS SQL -Ability to estimate projects large and small, including assessing and mitigating risk -Comfortable managing multiple concurrent opportunities and delivering on time -You have exceptional written skills and produce high quality client presentation documents (RFIs/RFPs)
Skills: .NET Framework SQL
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Here at MyTime we’re looking for a self-starting, motivated team player to help set up our new accounts. This involves leading a one-on-one phone call with the client, covering specific topics in a checklist we will provide. After each call, there will be some additional data entry and follow-up work required. Each setup call (along with the required follow-up) would take approximately 1.5 hours of work. Sometimes these calls are scheduled a few days in advance, other times we'd assign them "on the fly" to be taken immediately. As a result, the role would have a set schedule of paid hours a day. These should be taken up entirely by calls/follow-ups, but if there is down time, we'd provide other work as well (we're a busy start-up!) A successful candidate for this position will have: - Fluent spoken and written English - Excellent communication skills - Comfort leading a 60-90min phone call with a U.S. business owner - Ability to quickly learn our product and be able to answer questions on each call - A computer, high-speed Internet connection, and ability to make clear-sounding outbound US calls - A workspace that will not have any background noise during calls - US college degree (or equivalent) strongly preferred We’re definitely looking for someone who is interested in a longer-term commitment and can take on more work as it is available. We look forward to hearing from you!
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We want a procurement person to work alongside our product and data research team. We are a renewable technology product sales company. Our website receives requests for products: price quotes must be given within 1 hour of the customer asking for them, so you must have made sure they are already there. You will chase Suppliers to get up to date product prices. You will create relationships, grow and maintain them. You will get price updates daily. You will set up Distributer relationships daily. You must respond to emails, and work on Saturdays. Must have: QUIET HOME/OWN OFFICE, a smart phone, laptop/desktop computer, PERFECTLY CLEAR SKYPE CONNECTION WHEN TALKING, HIGH SPEED INTERNET, PERFECT WRITTEN AND SPOKEN ENGLISH, HIGH INTELLIGENCE, INITIATIVE. It is important when you receive emails and phone calls: you quickly respond to them. You will send email and chase up on these emails using the telephone. A Skype account is provided for calls and paid for. You will give price quotes to customers using given method and pdf the quote invoice. MUST HAVE UNIVERSITY DEGREE, AND PROVE IT! MUST HAVE RELEVANT EXPERIENCE, AND PROVE IT! PREFERENCE WILL BE GIVEN TO PERSONS WITH ELECTRONIC/ELECTRICAL ENGINEERING EXPERIENCE/QUALIFICATIONS. You need to be available online 9AM-5PM London UK hours. WE WANT PEOPLE THAT WORK OVERTIME, LOVE THIS JOB, AND MAKE IT THEIR OWN. WE WANT PEOPLE WHO CARE ABOUT THIS JOB. BONUSES WILL BE AWARDED FOR EXCELLENT PERFORMANCE! WE WANT HARD WORKERS WHO DELIVER TOP QUALITY WORK.
Skills: Administrative Support Appointment Setting Customer service Customer support Data Entry Email Etiquette Email Handling English Internet research Microsoft Excel Microsoft Word Phone Support Sales Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
We need a local NZ resident to test our Customer Service Lines and ensure they are working properly in NZ.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello Our Amazon store is a Drop Shipping company that resell products form other websites online. We are looking for someone that familiar with Amazon platform and have an experience with working as customer service for drop shipping business. The main part of the job is to contact customers by emails, answer questions, contacting online retailers, handling returns and refunds, enter data to excel spreadsheets cooperate with the other customer service workers and more. We are looking for someone for a long term job that wants to help our company grow and grow with us. We will also provide a training for this job to do it by our requirements. Must have an experience with this type of job. Thank you, Idan Shelly
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're a rapidly growing Austin-Based Startup. In short, we're awesome. Kidding...(kinda) Needed is a Phone Collections assistant, who will call customers with declined payments for follow up or even offer them some kind of a payment plan to help them out. Let's be super clear - we're all about respecting you. We'll tell you what we need upfront. NOW, all we ask is that where respect is given, respect is due. If you can't have: - good English communication skills - always available on time and when needed - devotion to your craft ...then you unfortunately aren't quite ready for us. But soon, perhaps! Your assignment, should you choose to accept it: Task 1: Learn of our ways. Please investigate us at NadineWest.com. What do we do? What are our key values? Task 2: Respond to this message and attached a voice sample. We'll be here, waiting. Start your application off with the word "apple." Please have either No Feedback or Perfect Feedback.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Chinese Internet based customer service in Okinawa, Japanese and Chinese (Naha-shi, Okinawa-ken, Japan) compensation: per/hour for first 3 months, negotiate thereafter employment type: contract Do you enjoy Chinese conversation? Are you looking for some extra income? Maybe this is something for you. We are a start up company, managing apartments and real estate on Airbnb. We currently operate in Tokyo, Osaka, Kyoto, Fukuoka and Okinawa. We are opening shop in Okinawa at the end of May and we are looking for capable people to manage our customer service, mainly in the Okinawa area. Requirements: - Good Japanese language skills - Native Chinese language skills - 6 hours minimum/5 days a week or more - Car - Fuel will be paid for - Flexible work hours and work attitude. We are looking for a candidate with a "can do" mentality Looking forward to hearing from you.
  • Number of freelancers needed: 2
Skills: Computer Skills
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
THE DUTIES ARE: 1. Answering telephones calls 2. Create and modify documents using Microsoft Office. 3. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the Accounting Software, such as faxing or emailing confidently and positive attitude Online from home. 4. Maintaining hard copy and electronic filing system. 5. Signing UPS/FedEx/Airborne packages. 6. Research, price and purchase supplies. 7. Assisting your superior attached to you, Setup and co-ordinate meetings and conferences. 8. Maintaining and distribute weekly schedules. 9. Collect and maintain PC inventory. 10. Support staff Attached online to you and assigned project based work.
  • Number of freelancers needed: 42
Skills: Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Answering customer queries via ticket system, email, live chat or instant messenger. Processing orders and other customer-related tasks. Customer inquiries. Providing general, technical, sales and/or billing support to your customers. Posting to Internet forums and blogs. Performing data gathering and research tasks. Pre-sales questions. Handling refunds. Processing unsubscribe requests.
  • Number of freelancers needed: 20
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
ENTREPRISE Chez Jimini, notre rêve est d’en finir avec la peur d’agir ! Vous savez, ce stress qui survient quand des situations difficiles se présentent à vous et qui paralyse. Et bien, on s’est rendu compte qu’il suffit souvent des conseils et du soutien d’une personne expérimentée pour trouver l’énergie et le courage de soulever des montagnes. C’est ainsi qu’est né Jimini ! Lancé début 2015, Jimini est le service internet pour faire chaque jour les bons choix. A tout moment, les utilisateurs Jimini sont accompagnés par les meilleurs conseillers sur les thèmes qui comptent pour eux (Forme & Bien-être, Vie Pro & Perso, Amour, Mode, Avenir…). Ils obtiennent en un instant des réponses sur-mesure (par téléphone, tchat ou messages). Tous les jours des centaines de conseils sont apportés sur Jimini.fr et de nouveaux utilisateurs s’inscrivent. Pour faire face à notre croissance rapide, nous cherchons notre toute 1ère recrue :) ! Vous rejoindrez ainsi les 3 fondateurs pour cette toute nouvelle aventure. MISSIONS Le pôle “Support Client” Jimini joue un rôle essentiel et est le premier point de contact avec nos utilisateurs. Il est le garant de notre capacité à satisfaire nos clients et leur fournir une expérience hors norme. En tant que Customer Happiness Manager, vous êtes la voix et les mots de Jimini. Vous serez un des piliers de notre succès et responsable de leur satisfaction. En tant que Customer Happiness Manager : - Vous aidez avec réactivité et empathie nos membres dans l’utilisation et la compréhension de notre service : gestion des appels entrants, des mails et inboxs (réseaux sociaux) entrants, traitement et dispatch des différentes remontées (suggestions, bugs, …), relance téléphonique auprès de nos meilleurs clients… - Vous comprenez les besoins des utilisateurs et vous prenez plaisir à leur fournir la solution la mieux adaptée. - Vous traduisez le jargon technique en mots de tous les jours et partagez votre enthousiasme pour Jimini. - Vous prenez des décisions et arbitrez des situations complexes. - Vous assurez une satisfaction totale pour chaque visiteur du site Jimini. Il faut les chouchouter ! PROFIL - Vous avez une expérience du service à la clientèle, ou vous aimez simplement aider les autres car vous avez un très bon sens du relationnel (= vous aimez les gens). - Vous avez une personnalité positive, déterminée, un peu geek, qui sait prendre des initiatives. - Vous êtes organisé, savez exécuter avec rapidité et apportez une grande attention aux détails. - Vous êtes très à l’aise à l’oral, une voix agréable au téléphone et parlez/écrivez parfaitement le français. - Vous avez de l’assurance, garder votre calme en toutes circonstances et êtes capable de gérer des situations difficiles par téléphone ou par email - Vous aimez résoudre les problèmes, enquêter et trouver les meilleurs compromis. - Vous êtes polyvalent, réactif et autonome. En résumé, vous avez l’esprit Start-Up ! - Vous êtes apte à gérer des clients qui consultent pour des problèmes de couple, Psycho, Voyance... sans à priori et sans jugements CARACTERISTIQUES DE L’OFFRE - Type de contrat : Freelance (AE ou autres) - Disponibilité: 4 à 5 jours par semaine - Lieu : Paris (et à domicile) Expliquez-nous ce qui a retenu votre attention dans notre annonce et ce qui vous attire, dites-nous pourquoi vous êtes la personne idéale pour cette mission. Tips : Démontrer votre valeur ajoutée. Nous ne sommes pas des inconditionnels du CV. Décrivez-nous plutôt vos projets, vos expériences et ce que vous pensez apporter pour cette mission.