Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who has the technical savvy to manage multiple websites on the Squarespace.com platform. If you not familiar with Squarespace but consider yourself to be technically savvy on the web, then you may also be a good fit for this role! (training available) Squarespace is incredibly easy to learn and easy to use. Job Functions include: - Building out new websites by pulling content from a businesses old website and transferring to new Squarespace website. This is typically a lot of Copying and Pasting. - Managing change requests via a general email inbox on existing websites and also communicating changes with customers via email - Stay up to date with new features that are added to the Squarespace platform - Notate changes in company CRM -Must be US based (preferably Midwest region) -Must have excellent writing skills -Friendly -Available at least 30 hours per week -Should be available via Phone/Text for internal company communication If you feel you are a good fit for this role, please apply and be sure to indicate your comfort level with the Squarespace.com platform. Thank you
  • Number of freelancers needed: 5
Skills: Customer service Customer support Website Wireframing
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We are a health care coordination company that specializes in dementia care. We are looking for someone experienced in Community Health Work, Community Health Coaching or Community Health Development to assist us in developing our program.
  • Number of freelancers needed: 2
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Hello, We will be requiring the services of a customer service agent for our new website. We require someone with a bit of experience in this field. Your responsibilities will include receiving inbound calls and responding to emails from the site. You MUST be able to work from 9am - 18:00pm Eastern Time Zone.
Skills: Call Handling Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are building a world-class client services team to take care of our amazing customers. If you are passionate about delivering exceptional service, we want you on our customer-loving, fun, curious, dedicated, and extremely hard-working team. This position entails helping our customers through our primary method of communication via Helpscout email software and we will soon be adding phone support. Knowledge of Shopify is a plus but not required. Prior customer service experience is required. Some key skills required will for this position include: • Processing customer orders and update order information • Processing customer returns • Answering customer inquiries via emails, phones and online chat • Manage inventory - check quantity, quality control and data entry • Handling customer complaints and reporting back to the manager about critical issue while inputting customer orders and responding to customer inquiries • Willingness and desire to interact with and learn new technology • Strong verbal and written communication skills - telephone etiquette, grammar, punctuation and spelling • Organized, with the ability to prioritize, focus and refocus in a fast-pace call center environment • Able to be flexible and productive in an environment that changes directions quickly • Basic familiarity with ecommerce and online shopping It’s imperative the CSR communicates professionally and effectively while addressing a variety of customer inquiries - product information, order information or adjustments. In many instances, the CSR is the last point of contact for our customers, so ensuring a genuine, positive and memorable experience will allow us to continue to be the retailer of choice for our customers. Besides general customer support you will be required to interact on our social media accounts including Facebook , Pinterest and Instagram. Further instructions will be given for social media management. There will be other General Admin tasks added on an as needed basis. This position is for a part time position up to 10 hours a week. More hours will be added as the position continues to grow. This position will eventually grow to a manager position as we continue to build our team. Please respond back to this posting with the words "OCD General VA CSR" in the first sentence.
Skills: Customer service Customer support Data Entry Email Handling English Order processing Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a growing Ecommerce business needing a customer service team with excellent communication skills in English (both orally and written word). We are looking for those candidates with a positive attitude and patience in guiding our customers through the decision-making and purchase process either via phone or web communication (including but not limited to: LiveChat & email). The ideal candidate(s) will be able to clearly communicate what our products are and the basics of how they work (all information will be provided but candidate will need to be able to relay that information to the potential customers). During the training process, we will work together to create a flow that will work best for all parties involved. Potential candidates will need to posses a certain level of discretion, as well as being comfortable with certain subject matters that may come up while on the phone with our customers and legalities (which will be explained) when potential applicants contact us with further interest in the job.
  • Number of freelancers needed: 3
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone from Romania or Hungary. Need to know the country locally. contact me with your skype id
  • Number of freelancers needed: 3
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
Cheers! We are a start up company that is seeking a motivated candidate that has great customer service. Must love working and have deep knowledge of mobile technology (iPhones, Androids, Samsungs ect)Must have a fun out going personality. Job details below: *Travel to cell phone stores locally to you (depending on where you reside) and discuss what we have to offer. Main objective is to get them to register and list a few devices on the site. You will get business cards to pass out as well. Must provide name of cell phone store your visiting, name of person you spoke to, and a number. Compensation will be $10 a store you visit with a limit of 5 stores per week. We will call to verify and ask how the pitch went and if it's something they will consider doing. *Must be on social media daily to advertise, promote, respond, gain followers across multiple social media accounts which include our Blog, Facebook, Instagram, Google+, Twitter, and YouTube. Compensation would be in a form of gaining experience in the entrepreneur world. Helping the company grow, gain more users, more followers and get the site known. We would also be open to changes, ideas, and new techniques that you may bring to the table. We would hold monthly meetings via phone or in person to discuss how everything is going. Main purpose is to get our name out there and make cell phone stores aware that there is another avenue to selling their devices without having to pay a large final value fee. We are not seeking candidates who are looking for side money or to be viewed as a side job. We are looking for candidates that can see our vision and to put this company on the map. Looking for fresh, innovative, thirsty candidates that want to learn, give ideas, work hard and grow this company. Think of it as when eBay or Amazon was a start up and they were sitting in the same exact seat I'm sitting in. I bet some of the people that did not put the work in or treated it like another side job are kicking themselves in the face right now. All I'm saying is "You never know". Mainly looking for candidates in the United States. If your from another country, please speak fluent english and have a love for mobile gadgets. Check you guys out later. Welcome to SwitchGads.com. What is SwitchGads you ask? We are a market place for buying and selling gadgets that range from mobile devices to apple laptops. Simply list your devices on SwitchGads, upload the required photos, sell your device, and ship it out. A few highlights we offer are: ​Each mobile device IMEI/ESN number will get checked before listing goes live. No Blacklisted/Stolen devices allowed. There are no "Seller" fees. We plan on doing some very aggressive marketing once we launch in the next few days. We are in talks with a few popular YouTubers. We plan on reaching out to a few local news channels. We hope you take the time to check out the site, register, and start listing your devices! If you have ANY questions, don't be scared to give us a holler! Start switching to your latest gads today!
Skills: Blog Writing Content Writing Customer service Customer support Humor Writing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Would you like to work in a fast pace and multicultural environment? Then Clariness is the right place to be! Clariness is a leading international patient recruitment service provider. We are a rapidly growing inter­national company, providing clinical trial acceleration services to the pharmaceutical, biotechnical, and medical device industries. For our Hamburg office in Altona, we are now looking for motivated folks to join our international team. Are you passionate about the online business and experienced with Customer Support? Do you enjoy working in an international environment and want to be involved in strengthening our Customer Support team in Hamburg? Then join our team and become part of our ongoing success! Your Tasks: - You represent our company by being the first point of contact for our clients – doctors, study coordinators and patients - You advise doctors and patients in Finnish (no sales calls, pure customer service) - You are part of a team, where your main task is to help doctors and patients to connect with each other Your Profile: - You speak the Finnish fluently, plus you have good English skills - Initial experience in handling customers via phone and email is advantageous, ideally you have even already worked in a Call Center before - You are well-organized and a confident communicator with the desire to provide a first class service to customers - You are living in or around Hamburg and willing to work as a freelancer from our new office in Hamburg Altona Our Offer: We offer international Start-Up Spirit based in Hamburg, Germany. Furthermore, you will have the opportunity to obtain a hands-on experience in a new, rapidly growing company, benefiting from a highly-motivated team. If you seek to work within a friendly and supportive environment, with a high performance culture and many learning opportunities, then we are looking for you! Excited by the prospect of joining us? Please sent us your application including your Cover Letter and CV. We look forward to hearing from you!
Skills: English Finnish
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Seeking Out-Going individual for Customer Service in custom window treatment store. Preferred to have basic blind and shutter experience, but willing to train the right individual. Duties include assisting customers in showroom and on phone, scheduling appointments for outside sales staff, follow up of sales estimates and light office duties. A positive attitude and reliability a must. Full time position but will consider a qualified applicant seeking part time.