Customer Service Jobs

1,191 were found based on your criteria {{ paging.total|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With email customer support experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support recruiting experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support training and quality control experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. The application will become an expert in the workings of our web app, able to assist customers with setup and use of the product. This is a long-term, ongoing position. Requirements: - Fluency in English (both written and verbal). - Ability to write emails and customize canned responses, choosing words and sentence structures which match that of a native English speaker. - Ability to separate ones self from emotion and craft effective responses in all situations. - Ability to follow written procedures precisely. - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support. - Ability to prioritize. - Strong problem solving skills. - Strong communication and teamwork skills. - Reliable Internet connection (10+ mbit) for VOIP use. - Quiet room to work in AND a noise canceling headset. Bonus skills: - Experience with any kind of scheduling, project management or CMS software is a plus - Any experience with Freshdesk or Slack is a plus - Any experience with Jira and Agile Development is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Show you read this posting by starting your cover letter response with three capitol letter a's. Each applicant who does this will be considered first over those who do not. - Helping customers with the registration, initial setup and/or software use - Making changes to client subscriptions - Following and revising Operating Procedures - Reporting bugs to developers and providing progress updates to clients - Always interacting with clients in a way that lets them know you value their business and insist on offering the highest level of service. (This is not a complete list but tasks of this type will comprise the majority of work hours) Email response window The majority of our customers are in the US and they may require email responses from around 9am EST (GMT -5) until around 8pm EST Mon-Fri . We expect volume to increase in the coming months but we may go several hours with no email when everything is running smoothly and we have no new customers with a setup in progress. During this window we check the inbox every 30 minutes. Use of mobile device notifications is highly encouraged since it reduces the response time and unnecessary checks when no email has arrived. If email has arrived we clock-in and respond to any emails that have arrived since the last check. The peak window for emails is between 11am EST and 4pm EST. During this time you will likely see an increased number of emails. ---- Setup and basic training for the position will take 8-10 hours and is usually spread out over several days. These training hours are payed hours but they are billed at 50% of the full wage rate. Additional training beyond the basic training is billed at the full wage rate. About us We’re a small, active and enthusiastic company, highly focused on serving our niche and bringing the greatest possible value to our clients. We define all tasks with written procedures and follow these procedures exactly. This gives a mechanical simplicity to our operations. Knowing what to do and how to do it correctly is easy. We revise and improve these procedures often to increase simplicity, efficiency and increase value. Should the right person apply there is an opportunity to directly influence the procedures and performance of the company by suggesting revisions and contributions to our documentation. If you're the type of person that likes to find ways to improve and optimize things around you, you'll really appreciate this hands on approach and we look forward to working with you.
Skills: Customer support Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This is a very exciting time at Walgreens. We’re taking our products and services to the four corners of the world as part of the Retail USA division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. Walgreens Boots Alliance was formed through the combination of Walgreens and Europe’s Alliance Boots in December 2014, bringing together two leading companies with iconic brands, complementary geographic footprints, shared values and a heritage of trusted health care services dating back more than 100 years each. Today, Walgreens is the neighborhood drugstore and retailer that makes health and happiness simpler, easier and within reach. And, we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. Join us at Walgreens and find yourself at a place where innovation thrives and incredible career and growth opportunities await. We offer the chance to work in a truly supportive environment and be part of a progressive organization dedicated to the well-being of our customers, employees, and the communities we all call home. Walgreens is an equal-opportunity employer. Women and minorities are encouraged to apply Duties: In addition to the duties of a Data Entry Pharmacy Technician, Process Advisors function as the technical expert for the team - Interprets medical abbreviations (SIG codes) - Reads and understands Walgreens prescription data entry guidelines and procedures - Assists Data Entry Specialists in transcribing and verifying accurate prescription in computer terminal - Reads and reviews prescriptions, troubleshoots to obtain missing information in order to problem solve, will perform computations such as addition, subtraction, multiplication; uses formulas and percentages - Will apply technology resources as needed - Other duties as requested
Skills: Administrative Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
A customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. For instance, a customer representative may assist you in opening an account or help you to resolve a problem if you cannot access your account or if your order never arrived. Usually, customer service representatives gather their information via a mail or telephone call.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For more than a decade, Optum has been a leading business services partner to the health care industry. We help carriers, providers, employers and other leading firms maximize their revenue and increase their efficiencies by optimizing the customer’s experience. We’re interested in your skills and your ability to connect with people. You’ll put your abilities to work helping callers sort through a variety of options and choices related to their care. With each interaction, you’ll optimize the caller’s experience. We provide exceptional resources and outstanding potential to advance your career here.
Skills: Administrative Support