A well established e-commerce company is seeking a USA based customer service representative. The main roles include answering customer questions from Amazon, eBay and our own website. The customer service representative would work from their own location.
You must be able to login, search, find and resolve customer questions using a number of different platforms. We use WooCommerce for our shopping cart. Amazon FBA ships and fulfills all of our orders. eBay orders are shipped via Amazon. We ship and sell in multiple countries. You must be able to use translation software to answer questions that are written in Spanish, French, German and Italian.
See attached PDF for more information.