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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We are looking for honest and reliable workers to join our agency on Upwork. We have hired over a thousand workers through Upwork as a "Company" and now we are trying to establish our agency by partnering up with Top quality workers. Benefits of working with our agency: - Long term projects. - Bonus on birthday. - After your 6 months with us you can refer a friend or worker and get paid for it. - US based certificate after six months and one year. - Opportunity to become a staffing manager in our agency after one year (you will keep the project(s) you have and earn on top) REQUIREMENTS: 1) SKILLS: Must have Experience working Online. Must be tech savvy and smart. Must have skills in administrative work. Must not have a problem with inbound/outbound calls. 2) SCHEDULE: We have both full time and part time projects available during US day hours. However full-time applicants will be preferred. 3) EQUIPMENT: Working computer, good internet connection...
Hourly - Est. Time: 1 to 3 months - Posted
We are an online workplace wellness company that offers employers evidence-based 12 week wellness programs that lead employees to create health habits that last long after the program is done! We are seeking a health coach with a strong awareness of the science behind stress management and stress reduction, including experience with meditation, breathing techniques, and a clear understanding of how exercise, healthy eating and positive thinking all are effective methods for reducing stress. The opportunity is for 12 weeks, beginning September 14, and the coach will have access to all the online tools needed to easily manage coaching for nearly 30-50 employees. Expected hours will be 6-10 hours per week depending on booking schedule. Please submit a resume and a brief note about why you are the right fit and we will be in touch!
Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
I'm looking for someone to work 2 hrs a day, M-F, 4-6 pm US PT. Duration 1-4 weeks, but success with this project could lead to future work of a similar nature. You'll be doing the following (instructions will be provided): - gathering customers on phone apps - texting customers (following a provided script) via phone apps/websites - passing hot leads on to me You need: - smartphone - computer You're expected to: - interview for the position via Skype Video Call - be available via Skype during working hours - provide a daily summary at the end of each work day To apply: - bid on this job ONLY during these hours: M-F, 4-6 pm US PT - begin your cover letter with the word 'TEXT' Looking forward to working with you!
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a fast and friendly technical support staff to join our expanding webhosting company. You are: -> reliable -> friendly and can keep your cool even under pressure -> have knowledge with Wordpress and know how to interprete an error_log => e.g. you recognise in the error_log if a theme is having an error that prevents a website from displaying or things like what a .htaccess file is and what it does -> Available during 9 am to 6 pm GMT +8 If you match the criteria above we would love to work together with you.
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I have the design (PDF.PowerPoint) done. The app is designed for 3 different types of users, a presenter or requestor (person needing help) the Technician (person providing the assistance) and the Lead (person monitoring the alerts) Basically a client contact Tech-Alert and signs up, they provide the name of the convention is taking place with and dates. Tech-Alert then inputs this information into the backend of the app including all the meeting rooms located at that property, then that generates a password that is passed along to the client. When the password is inputed it automatically populates the Sponsors or clients logo along with the convention location and meeting rooms located at that property. The user selects (from a drop down box) if they are a requestor, technician or monitor. from there other drop down boxes appear (depndant on their selection) mostly meeting rooms would be the drop down box and the Requestor and Tech select which meeting rooms they are working...
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Candidate must be able to speak english! Your job will consist of anwsering your phone(which will be masked with our companies number) in our companies name and assisting customers with placing orders for delivery service. You will be responsible for collecting accurate information, sending email or sms confirmations, helping customers with selections, helping customers navigate the website,Taking credit card numbers, processing credit cards online, dispatching calls to drivers, internet research for customers, outbound calls to place orders for customers,escalating when needed for refunds or complaints. (**sales and social media marketing not required but a plus) Key skills needed to do the job: Organized Friendly Pay attention to details Flexible Fast learner ** YOU MUST WORK IN A QUITE ENVIRONMENT AT ALL TIMES (we are also looking for phone sales and social media marketing freelancers) FOR THE RIGHT FREELANCER, THIS POSITION CAN BECOME PERMANENT WITH INCREASED PAY AND/OR...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
As a Level 2 Support Agent, you will: Learn and become proficient in solving technical issues in at least three of our products Solve complex technical issues escalated by Level 1 Support staff Proactively document, monitor and update Support tickets and actionable steps taken Support the Level 1 agent in communicating progress to the customers Submit software product issues (bugs) to product development for resolution Validate and document software bug fixes in product releases before they are made available to customers Stay up-to-date with all the latest technologies concerning our software products Create Knowledge Base Articles / Technical Notes Provide technical support and product training to other team members Participate in Team Meetings What we’d like to see in your background: Proficiency in using commonly available Windows platforms Proficiency in at least one of the following Oracle SQL Server ASP.Net Java Windows Networking UNIX...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Required Skills and Experience: Customer Orientation – You must be able to look at issues from the customer’s perspective and empathize with their situation, so you can be an effective agent and advocate. Communication Skills – You must have excellent written and verbal communications skills and strong listening skills, so you can ask good questions and provide viable solutions to our customers. You must be fluent in English. Technical Skills – You don’t need to be a programmer or engineer in this role, but you do need to have above average computer skills, so you can learn our products and resolve basic operating system and/or database related issues. Customer Support Ticket Handling Skills – You need to be able to interact directly with customers (in English) through phone calls, emails, a ticketing system and live chat to be effective in this role. Business Orientation – 95% of our customers are businesses. You don’t need to be an expert in their specific industry, but...
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
About the Keep Calm Network The Keep Calm-o-Matic is a fast growing social and ecommerce business, and the place for anyone to express their creativity, dreams and imagination. We’re on a mission to build a creative, positive social network which is loved by and well-engaged with its users. Our site sees millions of users each month, and we let them purchase the best designs, selling and producing a wide variety of personalised products and clothing. The company has staff in London and Bucharest and has recently won a place in the Smarta 100 “most brilliant small businesses in the UK”. We have a set of core values which we use to guide the business and our behaviour, and we would expect successful candidates to relate well to these. These values are: - It just works! Hard problems solved well, with no bullshit. - Customer delight. We do our utmost to give our customers an amazing experience. - Passion for well-designed tech products. We love building and working with great...
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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