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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, I run a growing dietary supplement and skin care company and right now I'm handling all of the customer service myself. I would like someone to answer customer inquiries via email and on the phone. That's why being able to handle phone calls during our Eastern Standard Time business hours is important. It will probably take a total of 2 hours a day. We have all of the software you need, but you'll be required to: answer phone calls directed to your phone via Google Voice during business hours (it will be shut off after business hours); answer customer service inquires on Amazon and eBay; answer customer service inquires directed to our website inbox. Please get in touch if you have excellent customer service and English skills. Thank you. Josh

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Supplement your current income with this part-time position. This is a position for a Virtual Receptionist answering incoming calls live using an online script and form. Script must be followed exactly. Only time on phone will be paid and must be on call ready to answer incoming calls during the shift. This position will be taking incoming calls to ask callers questions from an online web form/script platform and entering callers answers in the same platform. Training will include text based script and audio recordings of previous calls to emulate. Job Description: -Take incoming calls (script); -Make follow up calls (script); -Make outbound calls; -Schedule appointments; -Report/track time on phone; -Have Ring Central Application open in desktop for entire assigned shift and answer any incoming calls (calls will be recorded for quality and training purposes); -Must be on call ready to answer incoming calls during shift 1: 8:00am - 5:00pm (CST); -Must Speak English Clearly; -Reliable...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you a champion who gives 100% to your clients? Are you the type of person who dives head-first into problems? Are you dedicated to finding creative and innovative solutions to problems? Do you want the company you work for to reflect YOUR OWN Core Values? Then YOU are a perfect candidate for one of DVMelite’s own Client Service Champion! A Client Services Champion(CSC) is the one who ensures that excellence doesn’t stop at closing. In this role, you would proactively manage, grow and retain our existing customer base. You would be our front line representative to the client. It is your job to know our clients’ businesses inside and out and to be able to collaborate with and advocate for all of the stakeholders in order to not only meet BUT EXCEED their expectations. It would be your job to cultivate a positive experience across the entire lifecycle of the client and to demonstrably maximize their ROI with your solutions. We all know that the best indicator...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
daPulse is an awesome product - Our sales team is helping people who signed up to achieve what they intended to. What you'll be doing: •Learn how to help CEO's and high-level managers manage their companies better. •Contact inbound leads (those managers and CEO's) and help them make the most out of daPulse. The ideal candidate: •Good interpersonal skills are essential for this job. •You must be able to think on your feet and build rapport with prospects. •You must have good learning skills to acquire the product knowledge to present products effectively and answer prospects’ questions accurately. •Native English speaker preferred.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need 24x7 manning of our live chat, phone support and emails. We use Zendesk to manage support tickets and Olark for website chat. On-going monthly contract. Website to launch in July but marketing to start in August onwards; so expect low traffic in the beginning; i.e. minimal staff in the first month.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
MM4 - the professional's negotiation toolkit. MM4 is an international company with offices in the US, UK and China. The founders have been involved in developing online negotiation tools and techniques since the birth of online dynamic bidding back in the late 1990s. At MM4, our philosophy is to encourage and enable the use of online negotiation techniques. We do this by combining the 4 vital components of the negotiation process in an integrated, seamless platform; namely market intelligence, access to detailed reports on bidding companies, online tools and MarketMaking services. We develop proprietary software in support of our aim to assist our customers to be self-sufficient in the use of our system. Our software is sophisticated in terms of functionality but very easy to use due to its intuitive design. MM4 is bid neutral, and provides confidential services to both the event host and bidders to promote the success of every party involved with every transaction. Essential...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an MSP looking for 1st & 2nd line technicians to provide technical support to our clients over phone, email, and remote desktop support. 

Successful Candidates must have excellent communication Skills in Spoken and written English. Must have access to reliable internet 24/7 and must have experience in supporting english speaking clients Required Knowledge; Understanding/experience with all Microsoft Operating Systems Understanding/experience with all Microsoft Office Applications Understanding/experience of TCP/IP Understanding/experience of DHCP Understanding/experience of DNS Understanding/experience of remote access tools Experience with Desktop and Laptop configuration and deployment Understanding/experience with Antivirus Products The following knowledge would be considered advantageous; Experience with virtualized environments – Hyper V, Xen and VMWare Experience with Server operating systems – Microsoft and Unix/Linux Any programming...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hospitality WiFi LLC is currently looking for (1) Tier1&2 support representative. Applicants who meet the following qualifications are invited to apply : - Must have customer service experience preferably from a technical account (Telco, Cable or Wimax) - Must be able to identify issues within the network by listening & trouble shooting with our clients and their guests, and keep records. Attention to detail is a MUST. - Must have basic internet connection (wired & WIRELESS) trouble shooting knowledge. - Must have experience working with networking equipment such as access points, routers, modems, switches & gateways. - Must be familiar with various types of devices and their operating system (Windows, OSx, Linux, Chrome, iOS & Android) - Internet savvy and knowledgeable of MS Office applications - Applicant must have hardwired internet connection either DSL or Cable with Minimum bandwidth of 3mbps/1mbps - applicants from the Philippines are preferred (specially those from...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Recurly is seeking a smart, fast, self-motivated learner to provide live chat and email support during our company business hours, Monday through Friday. Knowledge of credit card processing, recurring billing, or accounting not required (you’ll learn fast!), but a definite plus. Applications will only be considered if the below 6 questions are answered in your application.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello Freelancers, We are looking for an experienced freelancer to join our customer service team and provide customer service support for our multiple marketplaces. We have about 200-300 emails a day that need answering and sorting Unfortunately, we do not have anything written down and our training is usually done in house by a Q & A style until our reps gather enough experience. Therefore, we would like to hire someone with a lot of customer service experience so we can train them quickly and efficiently. Experience in Clothing & Apparel type of eCommerce is a plus. Perfect grammar & English is a must.