Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Social / media and customer services officerJob description The social media and customer services officer will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. They will also be responsible for posting content across our social media platforms though hootsuite and engage customers / manage interations across these platforms. The goal is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities Post content, with great, engaging commentary relevant to brand across social media accounts. Reply and comment where necessary. Respond to social media questions and enquiries or escalate them to management where appropriate. Respond to customer emails and enquiries. Return handling Refunds into the to be actioned document Rejected shipments No quantity available shipments Orders awaiting fulfilment Order resubmission Assist the Manager with any ad hoc duties or requests. Assist the Director with any ad hoc duties or requests. Effectively resolve any consumer issues though online chat. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Effectively build your skill set Expectations To be successful in this role you will need to be driven and motivated to help the company business succeed in a highly competitive industry. You will have the desire to deliver exceptional customer service and take all measures to ensure the customer is happy and aligned with the brand. You will be familiar with social media platforms and understand what engages our audience the most so you can deliver the most relevant content. You will be an enthusiastic, team player who enjoys a challenge and is excited to expand their breadth of knowledge and skills with a company on the front line of e-commerce delivery.
Skills: BigCommerce Customer service English Grammar Facebook Marketing Instagram Marketing Magento 2 Social Customer Service
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Our company is looking for a number of qualified executive & administrative experts to interact directly with customers. The role is to help customers of submit job applications on job boards. There is opportunity for consistent # hours per week and a high client count. Thanks! Must be located in the US.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We’re hiring customer service professionals for full-time CS (Customer Support) work. Are you a seasoned customer service professional and are you available immediately? Are you based in the US? Join our growing team! We are wrrk: Visit our website and learn more about what we offer our clients (white glove Customer Service): We provide world-class customer service for our clients by answering their customers' email, chat, and phone inquiries with empathy, thoughtfulness, and industry knowledge. We have consolidated (and continuously update) this industry knowledge in searchable "Knowledge Bases" - easily accessible/searchable libraries of articles and pre-crafted responses/templates to make YOUR job easier. About the Role: *Customer support through email, chat, and phone. Answering customer inquiries. *Communicating on a daily basis with clients/businesses/stakeholders to make sure our services meet and exceed standards. About you: *You have experience and you can describe your work and customer service experiences and responsibilities in detail. *You're reliable - you're always on time, always following directions, and when you don't know something, you communicate this clearly to the appropriate people to find the solution. *You're hard-working and adaptable - You have a track-record of "wow"-ing your employers with your work ethic. You seek to learn new things every day. *You have a great attitude - You know when you've made mistakes, and are willing to admit and correct them. You wear a smile when facing a challenge, and you have a background of being an amazing team player. In your written response, point to at least one skill you have learned from a past role/work experience that you think will help you succeed in this role.
Skills: Call Handling chat support Customer service Customer support Data Entry Email Handling English Grammar English Spelling Phone Support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
We are looking for German teachers with good skill in the German language
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking to hire digital marketing analyst for our company
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
The job is very simple. We would like you to create a short 20 second - 1 minute live Facebook video for our Facebook page. You can have a client review your service just performed or you can review a service you just completed, or you can review a trending tech topic or product. Requirements: -Must Have Facebook App on Smartphone -20 to 60 second live videos. -Must reference Loyal Techs at the end of each video. -1 live video Basically create a live short video for any service or review you would like and represent Loyal Techs as a company.
Skills: Computer Repair Phone Support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, we need someone to provide email customer service for our e-commerce store. Basic tasks such as looking up orders, and providing customers with information about their order. Must have previous customer service experience, must also have excellent written English. Please reply with the word unicorn to prove you have read this far. Must be able to provide daily email support and reply back to customers within 24 hours.
Skills: Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need sharing economy reservationist to answer a dozen or so emails/calls per day for Resi. ( Prefer someone in San Francisco Bay or Phoenix area to answer our daytime (9-5 PST) or evening inquiries. Can do this in addition to your regular job or responsibilities. Multilingual and experience with a hotel, vacation rental or other reservation system a plus.
Skills: Administrative Support Call Handling Central Reservation Systems chat support Customer service Customer support Email Handling Telephone Handling