Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Is your day flexible? Are you currently living in the US? If so, keep reading… Here are a few requirements: + Strong research skills + Native English speaker + Prior support experience + Impeccable communication skills + Typing skills + Reliable internet + Patience + Comfortable with technology + Passion for health and wellness + Passion for helping others + Hungry to learn BIG BONUS IF YOU: + Have an understanding of Cannabis, CBD, endocannabinoid system + Social Media Management Skills Sounds like you? If YES... Keep reading. We are a growing natural wellness company, looking for an A-Player who is a highly efficient, highly motivated, self-directed, resourceful, results oriented person, with a sense of humor and thick skin, to help us with customer support and assisting us with business/travel related tasks. We want a part-time (leading to full-time) ROCKSTAR who can provide support to the growth of our company. Qualified applicant must enjoy learning, being stretched to grow, and will ultimately be an integral part of our team. Specifically the work required will be first to help us with support needs. This will require several hours a day to handle. We are growing so this will increase. Secondly, you will be helping us with various business and travel needs. We have social media needs as well and if you have skills there we'll give you additional work. Here is a short list of other “must-haves” that you should possess to qualify for this position: 1. Passion & Enthusiasm - You must love what you do. With passion everything is possible. Without it you have a job and we're NOT looking for someone who just wants a job. 2. Have Excellent & Professional Communication Skills – You must be able to respond professionally on calls, in chat, and in emails in a timely manner. 3. Be Highly Attentive, Pro-Active & Resourceful – There will be limited hand holding, we want someone with initiative to figure things out on their own while also asking questions when required. We want an A-Player. Are we a good fit so far?… If YES, keep reading…. Company Description - Halcyon Publishing was founded in 2013. Our goal is to educate about natural health and provide the highest quality products that help people in the simplest and most effective way. We stand to break through the noise and confusion and lead with integrity. We offer high quality CBD products and an Ayurvedic Sleep Supplement. ** What's in it for you? We are big into personal growth and will guide to potentially life changing information. You will be impacting the health of countless people on the planet and supporting one of the most important plants known to man - Cannabis. You will be helping us help those most in need. The more products we sell, the more products we can give away to those in need. You are getting in ground floor and as we grow, you will grow with us. If you are feeling like this is a perfect fit, please answer our questions below and in the cover letter do the following: 1. At the top write (in capital letters): I'M THE PERFECT CANDIDATE BECAUSE... 2. Below that, express yourself to the best of your ability telling us why you are the most qualified candidate. Thanks for taking the time to apply for this position.
Skills: Customer support Virtual Assistant Writing
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
when some customer give me bad feedback , pleas help me phone the customer and let them delete the feedback, and make them happy
Skills: Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a German native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our German websites: lightinthebox(dot)com(slash)de miniinthebox(dot)com(slash)de This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 500US$ per month, that's 500 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) E-mail address and Skype Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support German
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for support agents with strong sales focus, experience learning new and complex products and ability to explain products to customers with clarity. Requirement is chat , email and minimal phone support. Must have experience in similar position
Skills: Live Chat Operator Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $90 - Posted
we are an eCommerce firm, we require to tie up with sellers who have catalogues for online selling , for men and woman clothing, accessories , mobiles dealers and all. It will be target based job. I will provide all details how to find sellers. you have to just communicate with them I will provide all details how to find sellers. You have to just communicate with them.
Skills: Cold calling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are Iooking for a FemaIe/male voice who can help us manage incoming and Outbound calls. Real Estate Experience is MUST AND plus but training will be provided to individuals. Must have Experience in call center industry and must know how to control the flow of the conversation . VA has to cal sellers and fill a very simple Property Information Sheet.
Skills: BPO Call Center Call Handling Customer service Phone Support Telemarketing Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Need a P&C licensed individual with P&C experience within an insurance agency. We need help with customer support, answering incoming calls, calling insurance companies to follow up on processing and general customer service consistent with a retail P&C agency. Good sense of humor a plus.
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We need experienced customer service to help in our USA Amazon merchant business. The individual's mainly duty is to contact the customers about how they feel about their purchase and merchant's service in their shopping experience via phone call after they receive their orders, and ask them to write product review or leave seller positive feedback to improve seller's ranking in Amazon marketplace. You must have good communication skills in English. This is a longterm job, daily working time is at least one hour (at the begining). We would like to have someone for longterm cooperation.
Skills: Call Handling Customer service Telephone Handling