Customer Service Jobs

1,217 were found based on your criteria {{|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hancock Software is the leading provider of hosted Energy Auditing and Energy Program Management solutions. Hancock is looking for a self-motivated Customer Support Representative to join our growing company for a fantastic Work From Home position. As our Customer Support Representative you will be responsible for: Resolving product or service problems by clarifying the customer's question; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintaining call records by updating ticket information. Answering the phone support lines & Answering email and online questions. Approximately 50% of the position will be answering calls and user questions with enthusiasm. You must have a strong phone presence & clear written communication skills. Creating new Knowledge Base articles to enable future customers to look up questions online. Requirements: Minimum 2 years prior customer service or support experience, preference given to software or consumer device support experience. Energy auditing or energy assessment experience is a plus. Strong Computer Skills Consistent and reliable work ethic: must be available and on time for scheduled Shifts Desired coverage hours Tues, Wed, Thurs 9-2 ET, Friday 2-7 ET. Strong Written and Verbal communication skills. Home office with reliable internet connection, access to Internet Explorer, ability to install Fonality and VOIP Phone app. This position is hourly, starting at 20 hours/Week with the potential to expand to 40 hours in 12-24 months. Please note: This job will require passing a criminal background check.
Skills: Customer support Email Etiquette English Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
• Work remotely providing Tier I Tech Support to commercial clients related to desktops, Microsoft Operating Systems, Office 365, etc. • Coordinate escalations as necessary to senior level support. • Use Autotask software to record, track and document support tickets – actions taken, follow up and resolution. • Apply diagnostic utilities to aid in troubleshooting. • Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. • Perform remote installation and upgrades of software, file backups, configuring systems and applications.
Skills: Customer service Email Technical Support Helpdesk Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $25 - Posted
Just purchased phone and need assistance with proper configuration, especially the data and MMS settings. Using T-Mobile in US and China Mobile in Dalian, China. Would like to do this via chat room so the phone is free and ideally, can o this ASAP One time job, but will use again in future and refer to others with similar needs
Skills: Phone Support Technical Support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
I have an online business, where customers are able to book beauty services online. I would need a dedicated agent who would respond to customer calls as they come. The phone calls are not going to be often but might come. I would like to pay someone $per phone call. The business is very simple and straight forward. No issues.
Skills: Customer service Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $375 - Posted
Do you know what it is like to work for an AMAZING company like Amazon or Google with incredible work conditions, awesome pay and freedom to choose what you do? No? Well neither do we, but we imagine it’s a lot like working for Pegasus Guild Limited! My name is Rob and I’m the CEO of Pegasus Guild Limited. Together with Beth, our Chief Branding Officer (CBO), we run an eCommerce company selling art and beauty products online. We have an immediate opening in our eCommerce business for a Customer Service Representative. We have no physical store, just warehouses, computers and fantastic people like YOU to make the magic happen! You will be helping out Kate, our fantastic Senior Customer Service Specialist. You will be required to work nights and you’ll be responsible for answering customer questions (via email), sending customers replacements and refunds (just in case we aren’t as awesome as we think we are), managing our product reviews and customer feedback and checking that our online listings are operating as normal. If you have idle time, we may ask you to do other tasks such as updating our blogs, Facebook, Twitter and other social media pages with the latest news and posts or reaching out to reviewers and influencers and managing their email responses. Don’t worry about training; you will be helped by our amazing Chief Branding Officer as well as Kate, our Senior Customer Service Specialist. They'll make sure you are supplied with the best training, support and make sure you fit right in. Together they have over 15 years experience working in call centers, customer service and other service related jobs. They'll make sure you are properly trained in how to use all of our eCommerce software and any other software you’ll need to use on a day-to-day basis. To be completely happy in this job, you need to be comfortable working on a PC (at nights) for extended periods of time. At a minimum, you should be able to type at 45 WPM (and we will test you). You should be comfortable speaking and writing English (again we will test you), working in an online team and communicating regularly with your co-workers. We are extremely flexible and you can pick your work hours from 5pm to 5am. Full training and support is provided. There will also be opportunities to improve your skills in other areas, and we are always open to allowing our employees to transition to different parts of the business, should another part of our business interest you. One of the skills we value a lot is attention to detail. When you apply to this job ad, it’s vital that you write only your Full Name in the email subject line (or in the first line of your response if there is no subject line). If you miss this part, I will not see your email and you will be disqualified immediately. Please also answer the questions below. QUESTIONS: - Why should we consider you over other applicants? - Why are you interested in this job? THE JOB: - Customer Service Representative - Full-time (40 hours per week) - Salary $375 - Paid Leave - Night Shift YOUR TASKS: - Customer Support (via email) - Managing our reviews and feedback - Managing refunds and replacements - Contacting reviewers and market influencers YOU ARE AWESOME AT: - Customer Service (some experience needed) - English (both written and spoken) - Typing (at least 45 WPM) YOU NEED: - Self-Motivation - Reliable, decent computer - Internet connection (at least 1mbps) YOU LIKE: - Art or beauty products (not a requirement) HOW YOU APPLY: - Answer the two questions above - Cover Letter (Stating why you think you are suitable for this job) - Updated Résumé We very much look forward to hearing from you. Have a terrific day! Rob / CEO, Pegasus Guild Limited
Skills: Customer service Customer support Email Handling Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Job description: The job consists of sending short messages, similar to facebook or whatsapp and getting paid to do so! As an operator you get paid per send message, and you work online in a secure invironment, where you get your own login. So you can make your own schedule and work, whenever, where-ever you want! About the company We are a Cyprus company searching for finnish native speakers (or to a fluent level) to assist us in building up a New Media project in those countries. We're already running this internet project for the last six years in more than 30 countries. Qualifications For the administration of the project a computer with a fast internet connection is needed. The software is web-based, and training will be provided. Applicants must have a native or fluent level in finnish , be at least 18 years old, reliable, flexible, and also open-minded, creative, and with a good sense of humour! The perfect job, make your own schedule, work from your couch at home This is a perfect job for students studying abroad, as the job can be carried out from anywhere in the world Working to a shiftplan (part time hours) you would be responsible for taking care of our online chats. We have also dating sites where you can work when you want. We make quick and prompt payments (monthly)