Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a tracking expert who can set up the whole tracking for our websites. We prefer to work with Voluum, but have no experience here. 1. We want to track performance of our own lead generation offer 2. We want to rotate different offers from different affiliate networks 3. We want to add SubIDs to our tracking links etc. Please only apply of you have experience with tracking software like Voluum. Thank you!
Skills: Affiliate Marketing Facebook Marketing Marketing Automation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. We are looking for Freelancers Availability for 24x7 Coverage. Please let us know your availability in your cover letter. NOTE: Your availability is important to us do not send us a time where your not available working on other projects. As you will only earn hourly rate from us as you are working! Meaning Support Tickets. If we have no tickets in your queue and arn't actively working on anything pertaining to Boxne Network Solutions, we require you do not submit time worked. Time Worked is time worked on Support Tickets / Service Requests. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.) *Must be fluent in English. *We may ask you to provide Toll-free phone support as well. (Undecided at this time.) Ability to work with a team is necessary! Must be fluent in English* Must be able to complete job within 10 minutes if a Administrator requests the task to be completed. **YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS! Thank you.
Skills: CentOS CPanel Customer service Customer support Debian OS Email Handling English KVM Virtualization Linux System Administration Live Chat Software Microsoft Windows Server MySQL Administration Network Administration Phone Support Technical Support Virtualization Web Host Manager Web Hosting WebHost Manager (WHM) WHMCS Development
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Full time customer service role managing an online shop. It can be working from home or an office can be arranged - Must be computer literature and quick with tasks. - Familiarly with websites, back end systems and CMS desired. - People with English as first language preferred and also experience with dealing with customers over the phone. If you are a quick thinking, sharp speaking customer service representative who can also use sales skills then I want to speak to you. Please quote your best hourly rate. Only applications with "Jelly beans" in the title will be answered.
Skills: Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone who speaks perfect english with good grammer for on going customer support for one of my online retail stores, this will include emails, live chat, social monitoring (facebook) and access to my stores orders for tracking and other relative purposes.
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I need a small ebook of about 10-15 pages on building a salon clientele. I want a cover so that it looks like a small book or magazines. I can supply the topics.
Skills: Marketing strategy Sales
Fixed-Price - Entry Level ($) - Est. Budget: $250 - Posted
We have an ongoing project with a prestigious auto manufacturer, and need to find individuals willing to conduct mystery shops in Victoria. We have an assignment that will require a test drive of a high end vehicle, followed by an assessment of the customer experience via an online survey. We will pay a flat fee of US$250 for a successfully completed assignment. The assignment requires that you assess various parts of the customer experience, including the appointment setting, the sales experience, and the general facility upkeep. After visiting the dealership, you would complete an online survey. The dealership visit will require approximately 60-90 minutes onsite, and the survey will take about 90 minutes to complete. After the initial visit is conducted, there will be a 5 business day waiting period to track the follow up attempts of the sales person, and an assessment of their reaction when you decline to move forward with the vehicle purchase. In addition to answering the survey, you will be required to upload all documentation (quotes, business cards, vehicle collateral, etc). Note that no credit checks will be performed, and you will not be filling out any financial paperwork. My client does require that our mystery shoppers can accurately portray a profile similar to that of their actual customers. If interested in the project, I would need you to provide the below in order to be considered: 1. Age 2. Family Status 3. Education level 4. Occupation and Industry (if not listed on Upwork) 5. Make/Model/Year of the car that you will be driving to the dealership 6. Driver's License issue or most recent renewal date If you have any questions, please feel to contact me. All payments will be made via Upwork. Thanks, Josh
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Crowdin makes the localization process beautifully simple for software companies that practice agile development. Our service is probably the best solution to make your website or software universally accessible through translation. Crowdin advanced editor helps translators to work faster and more efficiently with our innovative translation approach. Crowdin’s Customer Success department is a smart, passionate, and experienced team focused on helping the largest technical companies to be successful in localization. We seek exceptional talent who is eager to join a passionate, egoless team that is building something bigger than themselves and have fun doing it. On this position, you can establish productive and trusted relationships with some of the world’s most prestigious companies. You will support clients’ translation projects, advocate the full use of Crowdin’s Enterprise-level product, and contribute to the overall positive image of the company. You will develop lasting relationships and guides customers on their translation journey as a trusted advisor. We expect you to have a minimum of 2+ years of SAAS account management or customer success experience or equivalent industry experience, and achievements in developing successful and trustful relationships. You're Great At: Being a fluent English speaker Consulting and supporting experience with customers Having technical competence and understanding of SaaS software and APIs Familiarity with Crowdin platform (we help you with this) Taking initiative, owning processes, and working independently as required If you have both passion and experience in making people successful - we are pleased to invite you into our friendly team.
Skills: chat support Email Technical Support Technical Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Roles and Responsibilities: - Sales administration support. - Handle sales enquiries and prepare related quotation. - Customers account opening and maintenance. Skills and Qualifications: - Customer focus. - Quality focus. - Problem solving and resolving conflict. - Documentation skills. - Analysing information.
Skills: Administrative Support Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Treats ( is a subscription box company for international snacks, and we are seeking a fluent English speaker who can respond to customer emails for our company! Job Responsibilities: - You will be responding to emails directed at the customer service team at Treats, and we will coach you on how to best respond to emails as well as provide a template/guideline for how to deal with the different customer requests we receive Requirements: - The main requirements for this job are that you can write grammatically proper English, and it would also be beneficial if you have previously learned English in the United States or have spent years speaking English on a regular basis. Hours of work -The hours of work are flexible and you can work any location (as long as you have access to internet), but you are expected to 6 days a week and work for an average of 10-20 hours a week (or more). Please send us a note if you are interested or have any questions!
Skills: Administrative Support Customer service Customer support Email Handling Virtual Assistant