We have an ongoing project with a prestigious auto manufacturer, and need to find individuals willing to conduct mystery shops in Victoria. We have an assignment that will require a test drive of a high end vehicle, followed by an assessment of the customer experience via an online survey. We will pay a flat fee of US$250 for a successfully completed assignment.
The assignment requires that you assess various parts of the customer experience, including the appointment setting, the sales experience, and the general facility upkeep. After visiting the dealership, you would complete an online survey. The dealership visit will require approximately 60-90 minutes onsite, and the survey will take about 90 minutes to complete. After the initial visit is conducted, there will be a 5 business day waiting period to track the follow up attempts of the sales person, and an assessment of their reaction when you decline to move forward with the vehicle purchase. In addition to answering the survey, you will be required to upload all documentation (quotes, business cards, vehicle collateral, etc). Note that no credit checks will be performed, and you will not be filling out any financial paperwork.
My client does require that our mystery shoppers can accurately portray a profile similar to that of their actual customers. If interested in the project, I would need you to provide the below in order to be considered:
2. Family Status
3. Education level
4. Occupation and Industry (if not listed on Upwork)
5. Make/Model/Year of the car that you will be driving to the dealership
6. Driver's License issue or most recent renewal date
If you have any questions, please feel to contact me. All payments will be made via Upwork.