Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Viva Vacation Customer Service will be responsible for interacting with the company’s customers to provide them with information to address inquiries regarding products and services. In addition, they will deal with and help resolve any customer complaints. Our priority is to ensure that clients enjoy their holiday and that everything runs as smoothly as possible for them. This person must be willing to go above and beyond to get the work done in the right way. Viva Voyage is a young, start-up company. Therefore, the position will offer tremendous opportunity for growth. Responsibilities: - Assist customers with queries (amendments, changes, request) - Provide high quality service on the phone and email - Initiates required action for every queries - Helps resolving any customer’s complaint Qualifications: - With Customer Service background - With administrative skills (business correspondence knowledge) - Computer Savvy (Microsoft office, Internet browsing etc..) - With good internet connection (LAN) – wifi/broadband not applicable - Has a good working environment/place (no background noise) - Good quality Headset (with noise cancelation) - Written and spoken English is a must - Verbal and written communication skills - Detail-orientated - Ability to work as a team player - Strong communication skills - Multi-tasking ability - Well-organized - Willing to learn and undergo training - Flexibility with schedule
Skills: Computer Skills Customer service Customer support Email Handling English Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Calling Life Insurance leads and setting in home appointments for field underwriter. Leads will be provided. Must be experienced in making phone calls and setting appointments in the insurance industry. Must be located in the US and speak fluent english.
Skills: Appointment Setting Telephone Handling
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We need someone to come in and help us configure our zendesk help site. Setting up triggers, user fields etc using best practices. Mast be a master at zendesk.
Skills: Zendesk
Fixed-Price - Intermediate ($$) - Est. Budget: $80 - Posted
NO EXPERIENCE NEEDED - Customer Manager. Every project we deal with involves many different specialists. Their talent and knowledge, skills and enthusiasm help us to find the solution even in the most difficult situations. That’s why we pay much attention to the new employees in our company. DBS-company specialises in assisting overseas companies when setting up their business or subsidiaries in Australia. Job requirements: - Minimum 18 y.o.; - constant internet access; - home or mobile phone number; Qualifications: Minimum high school education, with preference to working experience in office administration. Real estate experience is a great asset to possess. Working knowledge in MS Office (Word, Excel, Publisher, PowerPoint), email and internet experience. Excellent organization and time management skills, including pleasant telephone manner. KEY RESPONSIBILITIES: - Provide general administrative support across the wider corporate team - Undertake clerical duties, including but not limited to: - Typing & compiling photocopying, scanning and distributing -Document filing & storage - Mail dispatching through the team - Cleaning assistance - Arranging couriers - Customer service - phone, emails and reception desk - Assist the team with various demands Salary: Base salary is 3,300 per month during the Trial Period + 5% commission . Total income is about 6,500 per month. After the first 30 days your base salary will be increased up to 7,000 a month. If you're interested - attach your resume in DOC or rich text format
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Sine.co is a fast growing visitor software platform replacing the paper visitor book at front desk's globally. We work with clients to "check-in" visitors, contractors and staff via iPad, mobile apps and the web. We are looking for a talented customer success manager to deal with all USA based enquiries on live chat, phone and email with existing and new customers. Online marketing and lead generation via Intercom, LinkedIn, Twitter and other social media channels will be part of the role too when not involved with customer enquiries. The candidate MUST be familiar with software as a service products and mobile apps. They must be enthusiastic about software and technology and have the ability to trouble shoot and deal with clients. Working from home or remotely is acceptable. You will have regular contact with the Sine Customer Success team and receive full training.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Quri has two exciting opportunities within our Community Support function! Both roles are tasked with trouble shooting and responding to various types of tickets that come from our Quri User Community. These tickets include (but are not limited to) forgotten passwords, basic account updates, etc. Our Community Support function leverages Zen Desk (an inbound/outbound ticketing platform). You will work closely with the in-house Quri support lead on a daily basis. The success of these two roles will be depend on three things: - Ticket response quality - Ticket response timeliness - Consistency in hours worked Details of the hours required for both roles are as follows: Role 1: Required 20 hours Saturday, Sunday & Monday (any time of day) Role 2: Required 30-40 hours M, Tues, Wed, Thurs, Fri (7:30AM PST - 4:30PM PST)
Skills: Customer service Zendesk
Fixed Price Budget - Intermediate ($$) - $500 to $700 - Posted
Comm100 is the leading provider of on-demand customer service and communication solutions that enable businesses of any size to better server, inform, and convert their customers. Comm100’s products include Live Chat, Email Marketing, Support Ticket, Help Desk, Forum and Knowledge Base. As our business is growing, we are looking for a professional technical support to join our team. The product you will be providing service for is Comm100 Live Chat. Comm100 Live Chat is an enterprise-grade live support solution that enables business and organizations to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. First released in 2009, Comm100 Live Chat has now grown to be an award-winning product. Comm100 provides 24/7 online technical support. This is a full time position, where you will be providing technical support online. Comm100 will provide product training. Responsibilities: • Provide product technical support for clients mainly through live chat and email. Phone support is desired • Troubleshooting, record/escalate issues and manage customer expectations • Answer sales inquiries, qualify leads and address associated resource • Contributing to team effort by accomplishing related results as needed Requirements: • 3+ years of experience in software related customer service and technical support • Bachelor degree in software engineering , computer science or related majors is preferred • Excellent oral and written English skills • Experience in presales is a plus • Experience in CRM , call center or customer communication industry is a plus • Experience in software development is a plus For more information about Comm100 and this position, please visit our website: www.comm100.com