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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need someone who specializes in receiving calls and dealing with customers. The job is very simple, but you need to have a normal pleasant voice that is easy to understand. You MUST speak English very well. We are specifically looking for someone from the Philippines, but if you are qualified, we will consider you, regardless of where you are. You simply MUST be available between the hours of 8am until 2pm US Eastern Time. We will train you to go through a list of questions that we have for our customers. But you must be able to talk to them as if you're not reading from a list. We prefer someone who answers many calls a day for other customers, because right now we don't receive as many calls, but when we do, it's very important that we have someone available. We will discuss your pay in person. Our goal is to be as cost-effective as possible. We're not looking for someone to do this full-time yet, but to simply be available to take calls as needed. We are considering several solutions to route calls to you. Let us know: Do you have a phone number to which we can route calls? Do you have a backup number to which we can route calls? What recommendations do you have for the best service, which will allow us to forward calls to you from the United States?
  • Number of freelancers needed: 2
Skills: Call Handling Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are looking for a VA who can help us with the following research in Portuges: We are arriving with 3 people in Recife on Feb. 4th and have flights leaving back home from Salvador on 21st of Feb. We have the following plans but would be a little flexible as well: 4th-6h or 7th: Recife 6th-10th Salvador 10-14th Morro de Sao Paulo 14th - 21: Open for suggestions We are looking for a nice, modern and air conditioned flat or house to flat. A pool would be nice but is no must have. Since we noticed that prices on the international sites are very high, we would need a compatible, portugues speaking VA to find us an accomodation at a fair price. One week rental could also be consindered if neccecary. The accomodation needs a minimum of 2 bedrooms, better 3.
Skills: Internet research Travel Planning Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Here is what I am looking for ~ I have a small online business and need someone to post ads in my FB account and handle basic replies. The groups are already set up and I'll have the message, replies and basic info for you. You will need to learn a bit about the business to answer. It's basically copy and paste with some replies. It will need to be spaced out during the day so there isn't overposting. Looking at about 10-12 hours per week. I haven't done this before so I'm not sure how it all works. I will also be adding more advertising in the near future.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
You have the flexibility of working from home! This is an exciting opportunity for a heart-centered professional with a natural talent for customer service & admin to be a part of a coach/consultant small business with a big mission. Experience with holistic businesses (acupuncturists, chiropractors, naturopaths, massage therapists, energy healers, health/wellness coaches) or preferred. Our mission is that holistic practitioners change the way our society takes care of their health (instead of relying mainly on drugs or Western medicine). We do this by helping holistic practitioners wanting a bigger impact reach more people and grow their businesses. They learn a step-by-step process of getting a waiting list of clients through our mentorship. The format of what we offer includes teleseminars, live speaking, and high-end private and group coaching/mentorship. You will work with someone who is very dynamic, results-oriented, & always open to new ideas. Work in a supportive environment from home. Work independently, 15-20 hrs/week, 5 days/week, eventually more if needed. Role Description 1. Get current clients onboarded with their training materials & provide warm and expedient customer service to existing ones 2. Respond attentively to customer service requests, ensure booking of appointments (by phone and by email) 3. Ask for and receive referrals of our ideal clients (templates available) Requirements for this Role *Strong administrative experience. Must be computer savvy. Experience assisting holistic practitioners, coaches, business consultants, or online businesses preferred. Enjoy supporting behind-the-scenes & calling to talk to people also. *Computer savvy with email/internet marketing *Strong oral communication persuasive skills and/or written skills *Infusion Soft experience a plus (although not a requirement) About you: Self starter, inspiring, resourceful, creative, heart-centered, passionate, creative, motivated, independent, efficient, conscientious, intelligent, mature, problem solver, compassionate, good listener, flexible. Questions below must be answered completely in your bid and please attach your resume or a link to your website, or you will not be considered. Look forward to working with you! (1) What attracted you to this & how do you see this opportunity fit in with your career plans & personal goals? (2) What is your experience with customer service/administrative roles for an online business? Please describe your specific related experience. If you have experience assisting a coaching/consulting business or a holistic practitioner's business, please elaborate. (3) Ideal # of hrs/week you'd like to work.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, I need someone to help me with my administrative duties which include: speaking to customers over the phone for customer service issues,Customer training, making changes to websites, website research, and various other tasks. You will be required to work from 9 AM to 5 PM central standard time. I need someone who can speak very good English. Also need someone who is willing to learn the following: screen casting, WordPress, HTML, and image editing. You will be working directly under me the CEO of a company. If you're interested please respond with"what up dingo" so that I have known that you read this completely.
Skills: Microsoft Excel Microsoft Word WordPress
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Take 1003 Loan Applications over the phone or via Skype (Professional background required) Pull credit Consistently request appropriate documentation from clients vie e-mail and phone Organize the entire file using drop-box Communicate and partner well with the assigned LO This role requires urgency as it's full of time sensitive projects. I'll need you to be able to communicate with the client not less than 1 business day from the time you're assigned the file. However, it is preferred that the assigned task(s) will be performed the same day. This job required excellent communication and customer service skills, and possible licensing.
Skills: Customer service Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a person that can contact customers by phone as needed once a day to inform them of any order issues that might have happened with their orders. The requirement would be to follow a script when calling customers, be able to make calls to US phone numbers, update a google doc on which customers have been called and results. You will be given a daily batch of calls. The estimated time per day at this point will be about 1-2 hours per day as needed. The candidate will need to be able to understand customer service principles to make the customer feel good and have a positive buying experience as well as directing them with instructions as needed. Good English is a must.
Skills: Google Docs
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Achieve Test Prep is seeking to hire Finance Customer Service Representatives. These are part time, virtual, work from home positions. You must speak English fluently and be able to provide your own reliable computer and high speed internet connection to be considered for this position. Hours are flexible Monday through Saturday from 8:00 AM to 9:00 PM Eastern Time. In order to succeed at Achieve Test Prep, you should already be very comfortable on a computer. You must possess customer service skills and also troubleshoot minor computer software and network connectivity issues on your own. Primary job duties include: • Taking inbound calls from customers with questions about their account. • Making outbound calls to customers to deal with account issues such as past due amounts and payment arrangements. • Handling sensitive customer information and updating customer accounts. • Provide a high level of customer service to all customers and positively represent the Achieve Test Prep brand. • Look for ways to improve processes, procedures, customer service and efficiency. • Additional projects or responsibilities as designated by business needs. The ideal candidate will have the following skills: • Customer service experience. • Experience handling accounts payable, accounts receivable, collections and/or banking. • Experience with Quick Books and/or Sales Force is a plus. • Proficient with Microsoft Office. • Strong critical thinking and decision making skills.
  • Number of freelancers needed: 4
Skills: Call Handling chat support Customer service Customer support Email Handling Phone Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $800 - Posted
WE ARE IN NEEDS OF AGENT FOR A NEW CUSTOMER SERVICE POSITION YOU MUST BE ABLE TO WORK AT LEAST 20 HOURS WEEKLY PAY IS 20- 30 CENTS PER CALL FOR YOUR APLICATION YOU MUST SUBMIT A ADDRESS PROOF AS FOLLOWING: DRIVER LICENSE, GAS, TV, PHONE, CABLE, INTERNET, ELECTICITY RECIEPT( NO OLDER THAN 3 MONTHS) WHEN APPLIYING PLEASE PROVIDE YOUR SKYPE ID FOR INTERVIEW tHANK YOU
  • Number of freelancers needed: 8
Skills: Call Handling Customer service Phone Support Sales
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are seeking callers to call potential employees for our company. You will give them info and see it they're interested in moving forward. All of your work will be done from the phone. Must have US phone # or skype. NO heavy accent.
Skills: Telephone Handling
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