Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $70 - Posted
We want to find the worker who distribute our leaflet at Spain Exhibition. - Location : Spain Madrid or Barcelona - Exhibition : 2 ea - Leaflet : 150 ea of leaflet per one exhibition - Cost : USD70 per exhibition including transportation expenses, not included entrance fee - Output : 50pcs of name card per exhibition and typed excel file Please feel free to contact us.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
An Australian company is looking for a calling agent who knows how to speak Thai. The scope is (initially) 50 hours and we need a call rate of 13 calls per hour. There are 435 organisations to call, some of which are in Thailand and their English may not be very good, hence the need for a Thai speaker. The calling agent will have 3 cases to call: · Lost Sales – they theoretically brought from someone else – will make an approach where we will call to get feedback on what they bought and from whom. Essentially finding out what their purchase process and major decision making factors were. Also, cross-sell other related products and services · Not Interested – they theoretically didn’t buy from anyone – same as above · Brought a Pallet Truck – are they happy? Do they now need more substantial material handling equipment? Cross-sell other products and services The candidates should possess the following: 1. Can speak Thai 2. Professional in her work even though they are working from home (e.g. needs to be on time, delivers results, gives updates, fills up reports, works regularly, etc) 3. Has strong internet and has a working environment that is free from noise or disturbance during calls. 4. Mature and understands how warehouses operate and a notion of what material handling equipment is. 5. Needs to be experienced in outbound calling and able to do an average of 13 calls per hour. 6. Can work well with a virtual team. Men may be a better bet but a female who is comfortable with the subject matter could be ok, too. If you think you have what it takes, please apply.
Skills: Customer service Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need licensed pharmacists to answer common medical questions.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need someone on a daily basis to answer trouble tickets for our various company websites. We average about 60 tickets a day. Each ticket averages about two minutes to solve. So, it is currently running about 2-3 hours per day for standard issues. We do run various campaigns. So the customer service time could be as high as 4-6 hours a day. We currently manage all of our customer service through Zendesk. So you would need to be comfortable using and maintaining that platform for us. Our company is growing. So we are looking for a long term partner to grow with us as our customer service needs expand. Currently, we do not offer phone or chat support. However, that may be a need in the near future.
Skills: Call Handling chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need someone who can call Insurance carriers, verify eligibility, benefits, claims, denials, etc. Candidate must be able to input verification information into our Billing Dept, and also file and maintain accurate documentation. They must be aware that they will have a minimum requirement of 25-35 benefit inquiry’s daily.
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a call center located in Dominican Republic with 100 seats looking for inbound customer service campaign and outbound sales campaigns. For inbound, dedicated agents are per hour and semi-dedicated you pay for a per minute charge (minimum required). Outbound agents are per hour charge. Our agents are American, fully bilingual (English/Spanish). We like campaigns to be at least 4 agents and up. Our center is open from 9am-9pm Atlantic Time. Let me know your needs and I would be more than happy to get you started. Please be advised: We are looking for Inbound/Outbound campaign projects and not agents. No brokers please.
Skills: BPO Call Center Outbound Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
I have a problem with the Intermec ticket printer PC43t , I am not able to get it printing correctly - I am working on windows 7 pro.
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
NexGen Agency is hiring for a contracted Technical Contact Center Trainer. This is approximately a 5-week project with travel required to NJ and South Florida. Must have consumer electronics call center technical training experience. Only candidates who meet the below qualifications will be considered, no exceptions. Please review entire job description before applying. Responsibilities/Duties: Work with the team to develop and grow Technical Training programs, classes and webinars to provide a low cost per participant while addressing training needs for all aspects of consumer electronics, including but not limited to advanced audio receivers, speakers, crossovers, pre-amps, high end cables, Bluetooth, WiFi, headphones, and high end audio technologies such as 5.1, 7.1, dolby digital, PCM, DTS, all audio file types as well as high end video technology like HDMI and digital video technologies. Responsible to develop and prepare training material for call center CRM and phone systems. Write realistic scripts/talking-points for learning activities, including leader and participant guides for instructor-led training (e.g., trainer, audio, video, case studies), in addition to writing supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, hand-outs, job aids, trainer/learner guides, audio/visual aids) Facilitate classroom style training on products, sales and customers service techniques, enhancements, etc. Develop and maintain training tools, including worksheets, templates, databases and reports Facilitate role play sessions Use a variety of instructional methods to ensure maximum delivery effectiveness Creates a culture in the call center training group that yields high staff satisfaction rates and low staff turnover rates. ·Proactively take corrective actions as part of defining, monitoring and analyzing organization and training area KPIs, metrics, dashboards and reports. Insures training activities are conducted according to established service & productivity levels. Performs random call / meeting monitoring, conducts customer satisfaction surveys, and monitors tickets/incidents to insure overall service level compliance & customer satisfaction. Establishes and maintains collaborative relationships with engagement, training, design, and development teams. Oversees call center projects focusing on broad perspective technical training assisting clients to successfully use software products within their organization. Provides backup support for all staff in their roles and duties as needed. Active participation in increasing understanding and discovery of new trends in all aspects of consumer electronics. Other duties as assigned.
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Right i would like to ask this person, to make a list , address by address, road by road. And really get going something , form of this with information based upon certain places and location. This is a simple task and no which you do need technical knowledge, however you do have to disciplined and be able to organise details.. Of what action that has been done and not done.. It will mean trailing through a long list of visual pictures.
Skills: Data Entry Microsoft Excel Microsoft Excel PowerPivot