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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Need someone to provide Email customer support for us answering commonly asked questions. Must have strong English skills and be able to work 1-2 hours a day.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, I'm launching my B2B business in Thailand this month. I come to thailand by airplane tomorow, and I'll stay during two weeks. My goal is to have 15 clients in Thailand until the end of 2016. I'm running a website service which will create connection between european customers and thai companies. I'm looking for native thai commercial who : - Speaks english and thai (and for the best french) - has good communication skills - is professional and accurate - can keep our own business secrets - can provide a 5-stars Customer Service - can easily use internet communication (skype, mail, facebook) and telephon - is reactive, and a efficient intermediary between thai companies and me. - who want to work for a long time project Could you please send me a resume + a motivation letter Kind Regards
Skills: Communications Customer service English Social Media Management Translation Thai English
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for CSRs to handle the processing side of my business. Need some one who is very organized. I need someone who can gather the reqired info enter it into the system and can process the info.
  • Number of freelancers needed: 3
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Qualifications 1+ years experience in a customer service environment where technical support at a Tier 1 level is a primary job function Basic to intermediate level knowledge of Windows Desktop operating systems, Windows/Mac is required; previous experience providing support is preferred; an advanced level knowledge is preferred but not required. Experience in handling technical support for Windows and Mac operating systems, anti-virus, software drivers, desktop assist software, etc A minimum of 2 years in a call center, inbound or outbound, handling all types of customer inquiries, returns, diffusing escalated calls, etc Ability to diagnose basic to intermediate technical issues involving software applications and interfaces Demonstrate sound interpersonal skills and a commitment to provide accurate information to customers regarding Provo Craft’s products and services. Demonstrate a positive attendance record and a commitment to arrive at work on time and when scheduled Must be willing to commit to schedule flexibility to allow Provo Craft to meet its customers’ call patterns including evenings and Saturday work
  • Number of freelancers needed: 99
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We are seeking live chat agents who manage to engage customers in conversation and form a personal connection, while following basic procedures and limiting handle time. Moreover, agents who have the ability to express their personality over a chat interface, having some knowledge of the UK utilities market or willing to acquire this knowledge. Emphasis is placed on exceptional typing skills, both fast and accurate, while also multitasking to find information and create a solution. You should be able to successfully balance process with personality, all while using only text to complete the tasks. Required skill sets Native (or near native) English proficiency with professional grammar Excellent typing including speed and accuracy Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness Outstanding customer service Create a meaning connection / Rapport- personalize the chat conversation Understand the metrics behind chat / CSAT, NPS, ART (Average Response Time) Appropriate usage of canned messages
  • Number of freelancers needed: 5
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a customer care specialist to join in an Upwork Agency. We’re looking for someone who has a CSR work experience for at least 2-3 years and can handle irate customers on phone, email, and chat. Requirements Proven customer support experience Track record of achieving the quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively.
  • Number of freelancers needed: 15
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative Job Responsibilities: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hey there, I need a Customer Support Representative who can interact with client on phone or chat. Just need to answer Customer queries. Only Females apply for this job. Indians preferred.
  • Number of freelancers needed: 10
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Scan PCs for virus and malware, install free McAfee Anti Virus software. Remote scans. Freelancers must have proof of licensing with McAfee, DRWEB, Kaspersky, other of the top ten.
  • Number of freelancers needed: 15
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