Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
the Data entry position is all about speed, accuracy, and attention to detail. As a data entry clerk you will enter information into computer databases for effective record keeping. Daily responsibilities include: Organizing files and collecting data to be entered into the computer. It's your job to update and maintain information on our computer systems and in the archives. Your job also is to resolve customer complaints via phone, and email. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
Skills: Customer support Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $30 - Posted
Hello, I need African people to advertise my friend's business project via photos and videos. I need 50 photos and 5 videos of you reading from a script. The photos will be published in a online magazine which talks about investing in this application. My friend's husband is an African male so he's looking for people who can understand what he needs you to do. In other words, he needs people he can relate to. This is a really big investment from entrepreneurs in Lagos who are looking to dab into the social app scene through interlocution with foreigners, eventually the company is planning to expand to new horizons by launching a similar concept to China's wechat. If you're African and you have the ability to make photos and videos, please apply to this job. I will pay you $30 USD super fast.
Skills: Business Management Customer Retention Customer service Customer support Facebook Marketing Link Building Photography Social Customer Service Video production
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Thank you for your interest in applying to IronPlane. At this time we are only recruiting from the US and Canada. The position will start at 20+ hours per week with an opportunity to move into full time / permanent status. IronPlane provides unique web, e-commerce and mobile solutions for clients worldwide. Our company is well known for providing the highest quality coding and for having a unique client-oriented culture. To keep it this way and even improve, we are seeking motivated and talented individuals to join our team. Our relationship with clients and coworkers is based on trust and a professional approach. The Environment is challenging but friendly and rewarding. We look forward to hearing from you. What you’ll be doing: Configuring stores in Magento 1.x and 2.x Helping the client with administration of their Magento stores Staying in direct contact with the client via project management tools and sometimes on phone Testing stores on Magento, when necessary Assisting clients with e-commerce tools (e.g. product feeds) Be available during normal business hours (Pacific time zone) What we expect: Magento Solution Specialist certificate (if not, getting it soon, while working here) Experience in configuring CMS Experience in customer service/ IT helpdesk Motivation to learn new things Strong communication and team working skills Skills: Some experience in project management or with project management tools Basic knowledge of Photoshop / Illustrator / Sketch. Beginner to intermediate Excel Basic knowledge of usability & accessibility.
Skills: Customer service Helpdesk Magento Magento 2 Microsoft Excel Project management Project Planning
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Skills: • To provide IT support and resolution on all types of incidents and requests reported to the IT Service Desk from a global customer base. This is done via Phone, Email & Service Desk software. • To maintain a high degree of customer services, keeping users updated on progress with support incidents. • Use telephone and remote support tools to troubleshoot and resolve user issues • To provide navigational and operational help for a wide range of banking processes, procedures and IT systems. • To show a flexible approach in providing a wide range of support to multiple services across the IT Service Desk. • To support the development and training requirements of new entrants.
Skills: Translation English Italian Translation French English Translation French Spanish Translation Spanish English
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
This is an hourly based, ongoing engagement. You will be working as the third line of application support and customer support to fix complex application and/or customer issues. WHAT YOU WILL DO -------------------------- - Respond to technical support tickets by developing and implementing application support tasks for multiple products and hosting environments that include Networking, Domain Services, and most standard Microsoft Server roles. - Executing regular application maintenance as well as implementing new application features. - Identify, analyze, and resolve application incidents. - Identify root causes for incidents while applying corrective actions to prevent future re-occurrence. - Perform application/customer support tasks by working closely with customer support team, quality assurance team, and technical development team to resolve application issues in a timely manner. WHAT YOU NEED TO QUALIFY -------------------------------------- - At least 4 years in application development for Windows operating systems and Microsoft Server platforms - Experience with MS SQL Server databases - Experience dealing with Active Directory/Exchange Server, ADFS - Experience in PowerShell scripting and PowerShell Studio - Understanding of service applications, application deployment, and backup/restore - Experience with Windows and IIS administration, UCS/UCMA/Lync Server/Skype for Business (server technology and SDKs) - Experience with application deployment over cloud based environments like Office 365/Exchange Online
Skills: Microsoft Windows Powershell Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job entails answering customer inquiries via email and following dialogue from a work flow sheet to manage interaction with clients. Flexible hours. Bonuses on results and possible promotions on long-term engagement. Must have excellent English ability. Any knowledge of Mandarin Chinese is a huge bonus. Preferred candidates are from US, UK, AUS, etc. Discussion can range from simple interactions to high level engagement depending on freelancer ability. Success in this position can lead to paid training for consulting position (35-80USD per hour) if candidate is truly excellent. More details on discussion. Please begin your application with "Serious applicant"
Skills: Customer service Customer support Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
I need virtual customer service from people who manage campaigns on social networks. You will be required to start our campaigns on different social networks on the 31st of every month. All you have to do is login and click launch while tracking stats on the first day. You should have access to more than one mobile phone and laptop. You should speak English fluently. I will pay $20/month for your contributions.
Skills: Customer Retention Customer service Research Social Media Marketing Social Network Administration
Fixed-Price - Intermediate ($$) - Est. Budget: $395 - Posted
Our company is currently in need of a Turkish customer service representative who is going to respond to online inquires of our customers. Such person is also supposed to be able to read and write in English fluently. All communication with our customers is done via email. Most common inquires include, but not limited to, orders status, shipping status, and stock availability. Upon receiving an inquiry from a customer, the representative will communicate with our employees and work with them in order to resolve any issue as quickly as possible. There will be educational orientations at the beginning, after which the representative will start actively working by herself, however there will always be someone knowledgeable to consult with within the company if needed. Please note that this opening is full time. Namely, the potential representative is supposed to be actively checking emails and responding to inquiries for 8 hours a day, 7 days a week.
Skills: Customer service Email Handling English Turkish