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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a Customer Support Superstar who is ready to apply their customer support skills to a fast-paced support desk for online marketing and software products. You will be thoroughly briefed, given templates to work from, but we also expect stellar English & spelling skills, as well as the ability to think on your feet. Our customers are a massive priority for us, so we will ensure you have everything you need in order to serve them well! If this sounds like you, if you love problem solving and have experience in customer support (online or offline), we look forward to your application! Hours of work are 1-2 hours per day, with once or twice a month when you may need to spend up to 8 hours on the desk responding to tickets. You must be willing to work as long as it takes in order to ensure all questions are answered in a timely fashion, and tickets are at 'zero' once you log out. Knowledge of the Zendesk Support System is a MUST for this role as this is the system...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need someone to help us with Project Management. Tremendous ease with IT tools, experience with translation & localization is a plus but not required. Dynamic, forth-coming, willing to put it all out there.
Fixed-Price - Est. Budget: $ 2,000 Posted
EthnoBar is an in-home beauty service provider launching in New York City imminently. We are looking for a customer service manager who will ensure the overall operations run smoothly by: - addressing any issues customers encounter with the online booking process - assigning beauticians to customers when a booking is made online - assisting beauticians and customers with any issues that arise on the day of the appointment - ensuring customer reviews are completed in a timely manner We are looking for someone who is eloquent, organized, personable and has great customer and time management skills. We are looking to engage an experienced freelance customer service manager from June 15th to August 31st, 2015.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
You get pages full of images. you have to check the images according to instructions.
Skills: Data Entry
Hourly - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I require a call center capable of handling multiple simultaneous inbound calls. Each agent would be required to take down information such as name, address, phone number as well potentially taking down credit card information. Agents may be required to also read script as well as provide information to any customers who have questions about the product. We also require outbound calls to potential leads in order to generate additional sales. Each agent will attempt to resell the product to their best ability. This will be an on going campaign with a high volume of calls.
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Supplement your current income with this part-time position. This is a position for a Virtual Receptionist answering incoming calls live using an online script and form. Script must be followed exactly. Only time on phone will be paid and must be on call ready to answer incoming calls during the shift. This position will be taking incoming calls to ask callers questions from an online web form/script platform and entering callers answers in the same platform. Training will include text based script and audio recordings of previous calls to emulate. Job Description: -Take incoming calls (script); -Make follow up calls (script); -Make outbound calls; -Schedule appointments; -Report/track time on phone; -Have Ring Central Application open in desktop for entire assigned shift and answer any incoming calls (calls will be recorded for quality and training purposes); -Must be on call ready to answer incoming calls during shift 1: 8:00am - 5:00pm (CST); -Must Speak English Clearly; -Reliable...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a new Startup organization with high-profile international investors. We are looking for quality control people four our app. Responsibilities include as quality control content: Validate and edit content according our policy. Filter pictures from app Answer user questions We will provide you all the procedures to complain the app policy. The candidate's skills will include the following. Experience in a similar position is highly valued. Seeking a proactive and organized person that is accustomed to working as part of a team. Ability to correct errors and suggest improvements in documents or web design. Should be a technology addict – Apps, cell phones, Android games, etc. Experience in Gmail, Google DOCS and Skype. Dutch writing and spoken – Native level. English or Spanish is necessary to communicate with us. What´s on offer: Flexible Schedule (From 25 hours/week to 40 hours/week - from Monday to Sunday 100% guarantee for payment. Price per hour from...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a new Startup organization with high-profile international investors. We are looking for quality control people four our app. Responsibilities include as quality control content: Validate and edit content according our policy. Filter pictures from app Answer user questions We will provide you all the procedures to complain the app policy. The candidate's skills will include the following. Experience in a similar position is highly valued. Seeking a proactive and organized person that is accustomed to working as part of a team. Ability to correct errors and suggest improvements in documents or web design. Should be a technology addict – Apps, cell phones, Android games, etc. Experience in Gmail, Google DOCS and Skype. Turkish writing and spoken – Native level. English or Spanish is necessary to communicate with us. What´s on offer: Flexible Schedule (From 25 hours/week to 40 hours/week - from Monday to Sunday 100% guarantee for payment. Price per hour from...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a sailing company that sells daily tours and private charters. We have recently started to use Zendesk to manage our client contact, and are looking for someone to provide awesome customer support. We are looking for someone who is new to our business so they can see the questions that people ask on a day-to-day basis which we think of as "routine". (People write request tour descriptions, availability (we have this online), request routine information on private charter pricing, menu options, etc.) In addition to providing fanatical support, we are looking for some additional help in the beginning. In the beginning, the ideal person will work with us to write automated Zendesk responses/macros and curate a an internal knowledge-base (also in Zendesk, i.e. 'help centre'). On an on-going basis this person will help to 'manage' our Zendesk support group by providing our existing agents (3) with feedback and also keeping the dashboards tidy (properly filing tickets as...