Customer Service Jobs

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Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are a young startup (Medical/IT) based in Berlin and looking for support of our Customer Service Team. Specifically, the main tasks would include scheduling of appointments and keeping log of doctor visits. We are looking for native German speakers who are free to work after normal office hours and during the weekend. Looking forward to hear from you.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Live Chat Representatives are the front line of our company. You will need to use your customer service talents, sales acumen and positive attitude to engage site visitors while providing extraordinary service and support. Compensation is dependent upon experience and skillset. The primary responsibilities of our Live Chat Representatives are: • Building rapport and assisting site visitors by answering product and service questions • Resolving site visitor issues in a prompt, professional and friendly manner • Effectively selling to prospects by probing for business needs and recommending the optimal solution • Assisting visitors with site navigation, locating the desired information and/or completing online registration/purchase forms • Redirecting technical support queries to the Customer Advocacy desk • Collecting vital information on visitor needs and contact details for follow-up • Working with colleagues / immediate supervisors to ensure that proven techniques are followed and enhance chat responses to recurring questions/issues Requirements: All of our Live Chat Representatives: • Must be friendly and service-oriented. • Must possess excellent written communication skills (in English). • Must be able to work under pressure & multi-task Advantage: • Previous experience at a software company • Knowledge of RDP concepts & technologies • Knowledge of Terminal Emulation solutions • Knowledge of Application and VDI delivery solutions
Fixed Price Budget - Intermediate ($$) - $1,000 to $2,000 - Posted
Beijing Raymond International is looking for qualified English speakers to fill available positions in an after school English program with facilities and kindergartens in several cities. We have immediate openings in over 15 cities like: Beijing, Nanjing, Hefei, Zhengzhou, Guangzhou, Shijiazhuang, Shanghai, and Shenzhen. You can visit our website . Working hours: -Typically you will work about 30-38 hours a week including 10 hours of planning time -Hours are normally 1500-2000 but vary according to location -Small class sizes, less than 20 students -Children ages 2-6 -Teaching material provided- but up to you to develop lesson plans -Chinese assistant is always present in classroom Salary: -7000-12000 RMB depending on qualifications -1500-3000 RMB housing allowance -Flight reimbursement after completion of contract -Contract completion bonus 6000 RMB -Additional lesson bonus based on amount of lessons per month Benefits: -Paid national hollidays -You may earn your TEFL while you work. -Some Facilities offer free Mandarin lessons -Medical insurance is provided -Free airport pick-up -Hotel accommodation during your training Requirements -Foremost you must have a passion for teaching- we want individuals who will put the children's learning experience first -Native English teachers from Australia, America, Canada, New Zealand, England, Ireland and South Africa are preferred. However, non-native speakers from Europe with fluent English will be considered as well -Responsible: typically we hire individuals at least 20 years of age -Able to adapt: not only to a new culture but also to teaching styles and expectations that may be different than your home country -Education: Although TEFL/TESOL certificates and a bachelor's degree is not required those with these credentials will be better compensated. Also: -Experience is not necessary but passion and enthusiasm is a must! Required Documentation: *Current Resume *Copy of your highest degree or other qualifications *Current photo Please contact with Shreaf. E-mail address: Skype: Wechat: 15810892672 QQ: 2020958475
  • Number of freelancers needed: 10
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For our collections-department we are looking for new agent witch can speak and writes perfectly English and understands how collections work. With eye for the customer and sometimes strict. The customers are from the Benelux (Belgium, Netherlands and Luxembourg). Debtors are calling in and sometimes you need to call them (Inbound and Outbound, no sales) Customers can pay there bill by bank transfer and creditcard as also with iDEAL (we send them a link to pay)
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We have several points of communication from our website and social media platforms as customer enquiries and sales questions. We are seeking an experienced customer service, virtual assistant to help manage this. You would need to be proficient with our product, the functionality of our website and our FAQ's, step by step guide and all of our process, so you are fit to answer any questions. All details and answers can be found on our website. Excellent communication is required and fluent in english.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing team of Superstars is looking for outstanding customer focused talent to join our 24 customer care center (virtual). Do you have the ability to connect and relate to your customers easily? Can you diffuse a difficult situation with ease? (Although not the happens) If so...we want to talk to you! Responsibilities of the Role: -Respond timely to customer concerns via Zendesk -Provide a pleasant, calm atmosphere while providing an efficient solution to customers -Be accountable for your actions, what and how you communicate -Remain professional in all circumstances leaving a great impression with all of our customers Required Experience and Skills: -Two years of customer service preferred -Fluent English communication (speaking and writing) skills -Type 45 WPM, email correspondence, etc.
  • Number of freelancers needed: 2
Skills: Customer service Customer support Data Entry Email Handling Zendesk
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are seeking a qualified, professional customer service rep who is experienced and has a very good grasp of the English language and customer relations. I'm currently hiring for the role of eComemrce Customer Service Rep. The jobs duties are as follows: 1.Answer and respond to emails and messages through Facebook resolving customer complaints and issues. 2.Provide customers with information regarding orders. 3.Monitoring the company facebook page and responding to problems and questions. 4.Providing high quality service for customers and replying to issues quickly. We are seeking full time and part time positions we offer flexible work hours.
Skills: chat support Customer service Customer support Email Handling English English Proofreading Shopify Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
looking for a rep to deal with inbound sales calls and general enquiries (can use a voip phone). 21 hours days can be flexible mon - fri so ideally 3 days working at 7 hours a day. Must be able to sell and prompt people to book with sales tactics will also need to be friendly outgoing and use our online systems and send out quotes to people who have called. full training will be given. Must also follow up with people who have not replied by call or email to try and prompt them to book. Please take a look at our website to get an idea of what we do.
Skills: Cold calling Customer service Email Handling Inbound marketing MS Office 365 Sales Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Stark Enterprises is specialized in the distribution and sales of incentive, promotional products. We are looking for an individual for the position of Customer Service and Sales support. DUTIES AND RESPONSIBILITIES Strong customer service skills. Sales support. Experience in the Promotional Product / ASI market a must. Strong computer skills and the ability to learn new programs. Product data input and maintenance on internal system. Following product decoration and shipments. Billing and invoicing experience Ability to work in different softwares at same time Must be flexible, resourceful and able to troubleshoot. Must be able to handle multiple projects simultaneously and set priorities.