Customer Service Jobs

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Fixed Price Budget - Intermediate ($$) - $800 to $1,100 - Posted
Purpose We’re looking for a remote Client Success Manager to join our growing team. You will be the first point of contact for our users and help serve as the voice of the company. We’re looking for smart, engaging, and dynamic people who learn quickly and have a passion for technology and helping clients. If you’re looking to kickstart your career by joining one of the fastest-growing web providers in the industry, we want to hear from you! When Web4Realty users have questions, they contact Support and we help them as quickly and awesomely as possible. Client Success Managers handle a wide variety of inquiries including questions about how to improve web traffic, advice on generating leads, helping users manage content on their websites, and troubleshooting application issues. Client Success also works closely with the engineering team to track down bugs and improve our documentation. We’re looking for someone who can do more than just close tickets, but also be a teacher to our clients. We strongly support flexible schedules and positive work/life balance so you to take care of the important things in your life. You Must Have - Stellar English and grammar skills. - Excellent problem solving skills – you might not know all the answers but you know how to find and communicate the solution. - Assist current and potential Web4Realty users in understanding the product, its features and how it can best be used to grow their business. - Manage and resolve support requests over the phone or email. - Update or create support articles for new features. - Work with users to identify, troubleshoot and resolve issues as well as collect feedback. - Work side-by-side with our Product Engineering team to improve Web4Realty. - Provide a positive, personalized experience to each customer who reaches out to us. Requirements - MOST IMPORTANT—You possess strong written and verbal communication skills. - You’re a self starter and are driven to conquer projects outside of your core responsibilities. - You’re analytically-minded, and are able to prioritize workloads and adjust as situations change. - You enjoy helping others and appreciate the challenge of solving technology related problems. - You’re excited about learning and technology in a rapidly growing environment. - You engage well with others and remain calm under pressure. Bonus Skills - Experience using a CRM solution and an understanding of the SaaS marketplace - Experience using ticket managing applications such as Zendesk. - Knowledge of basic HTML, SEO, and website management. - Basic Photoshop functions. Why You Should Join Working at Web4Realty is one of the most unique work opportunities you will ever experience. We’re committed to transparency, collaboration, experimentation, and always staying classy. Because of this unique perspective, we’ve established one of the most flexible and well designed work environments around that encourages you to work as you work best. Right now, over 50% of our employees are based outside of our Mississauga headquarters and work according to how they get their best stuff done. Ensuring that our team members are healthy, motivated, focused and creative is how Web4Realty stays awesome. In a nutshell, we’ve built and are growing a place where we truly love working, and we think you will too.
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
We're looking to engage OpenCart users, to list on OpenCart and eBay using our Module OpenBay Pro. This will be an hourly role - where you'll be listing on eBay and Amazon via the service, if there is an issue, you will collect the information needed, find it yourself and list the items they require, this could be 10 -10000, products so stamina, attention to detail and professionalism is required, Hours will be different depending on client. Not all skills will be needed, but they are desired.
  • Number of freelancers needed: 3
Skills: Customer support eBay API eBay Listing/Writing eBay Web Services OpenCart
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Now seeking to hire a full time & Part time Administrative Assistant. We are looking for someone with the following: Attributes •Great customer service skills •Entrepreneurial spirit and must thrive in an environment with some uncertainty •Organized and positive attitude and the ability to be proactive, resourceful and flexible •Great verbal and written communication skills •Responsible, reliable, dependable and punctual •Pays great attention to detail •Takes initiative •Must be able to handle multiple tasks Skills •Excellent computer skills and organizational abilities are essential. •Microsoft Office applications •Firefox, Chrome and Explorer •Other web-based applications Please apply online and be sure to upload your resume and a working phone number; you will be contacted by our office for an interview.
  • Number of freelancers needed: 99
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support recruiting experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
  • Number of freelancers needed: 10
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support training and quality control experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
  • Number of freelancers needed: 10
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently seeking people to carry out administrative and customer service tasks remotely. Our Customer Service Professionals handle inbound calls from our customers to answer customer needs, provide direction, and ultimately offer value adding incentives to retain and keep our customers happy. If you think you can excel as an independent Customer Service Professional with the flexibility
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With email customer support experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
  • Number of freelancers needed: 10
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
Hi All, We are looking for someone who can handle our customers in the USA and Canada. We will give you briefing and we will give you knowledge base so you will be able to reply the customers' questions yourself. We are talking about 1 - 10 calls per day and 1 - 10 emails per day. You just need to reply them . Once we have shortlisted the candidates, we will be able to do an interview over Skype. Requirements: -French -English -Experience in customer service support by phone, email and chat. Thank you in advance
Skills: English French
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, Need someone to return phone calls, and also provide help with administrative tasks. Need someone that is available (connected to internet) and can return calls promptly. Need someone that is available 7 days a week. Pay is $6 per hour, or $1.50 for a call/task 15 minutes or less (15 minute minimum block). This is part-time - as needed. A way to supplement income. Job will lead to more opportunities.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, And thanks for taking time to read our offer. We are the owner of a marketplace B2B, we are based in France but our market is in Europe. To help our sellers to put their catalog online, we are looking for an agent who can help them. You will be the interface between the sellers and our technical team Your daily task : - Manage messages on Freshdesk (CRM support client) - Gather all the information from sellers to create catalog: picture, description, price. - Transmit all the information to our team technical team (the team will be in charge of publishing the information that you gathered) Keys skills to overperform the job: - Be able to read and write in English AND in French - Have some skills with CSV, Excel, Google Docs - Be available to business hours (European time) - Be resourceful and with a sense of humor Regards