Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! Our company is looking for Customer Service Representatives who are: - Fluent in English; - Love speaking with customers; - Polite; - Reliable; - Able to perform many tasks simultaneously; - Advanced in computer skills; - Friendly and tolerance; - Acknowledged in CRM (is a great plus). Your duties will be: - Providing product/service information by answering questions; - Answering questions on the live chat and emails; - Data entry and management; - Inbound and Outbound calls; Don't be afraid, this work is not so hard as you could imagine. You will work remotely in a friendly and helpful team. To know more, please, contact me by sending your bid right now :) Thank you in advance for your time. P.S.: Be sure, Your proposals will be considered. I will personally answer on your bid.
Skills: Call Handling chat support Creative writing CRM Customer service Customer support Email Handling Email Technical Support English Phone Support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $15 - Posted
Hello, We have an online motorcycle apparel store and we need a return address in the UK. We are looking for a person that lives in the UK and near a Royal mail post office. The person that we will hire, will receive 1-4 returned motorcycle jackets or pants at his/her address per month. The job includes: 1) receiving a returned item 2) taking 2 photos of the item (front and back) 3) emailing us (within two day after receiving an item): - a short description (color, material and size) of the returned item; - 2 photos of the returned item; - the sender's names and address; 4) mail the returned item to our warehouse in Bulgaria or another address in Europe, if necessary (will be reimbursed for shipping cost).
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
BeMyApp (Paris; San Francisco; 40 employees) is a digital communications and events agency founded in 2010. It helps its clients develop relationships in the technological world with software developers, innovators and start-ups from all around the globe. In order to consolidate our production an communication team we are looking for a Japanese Project Manager living in Tokyo to work on the communication and organization of our next two IT events in Japan in September and November : Mission: - You contact the Venues - You organize food and drinks - You contact people registered to events to give them additional information; - You respond to participants' questions by email and telephone; - You search peoples' profiles on the Internet to find those who may be interested in the events. Profile: Japanese, Rigor, quality of communication, and good humour and motivation are the most important values. Even if you are not familiar with the software development world, you should demonstrate curiosity about the subject. - Common English is imperative; - Great interpersonal skills.
Skills: English Event Management Event planning Japanese Online Community Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We have a part time position Monday - Friday 3pm - 9pm With optional Saturday half day. The applicant will need an excellent phone voice and manor, have IT skills. You will be calling back inbound enquiries to confirm information, and provide additional information for the customer.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an experienced Customer Support Representative who is able to offer excellent phone support to our customers. We are an e-learning company in the Internet Marketing space and are looking for someone who is available to assist our students with questions regarding our course content and training.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I’m looking for a dedicated virtual assistant for a (hopefully) long-term engagement. I envision this being a full-time position. You are a super-savvy Internet user who loves excel and gets more excited than anyone probably should when speaking to people. You know the best sites to gather information and are an organizational whiz. You are a quick learner and work well without constant supervision. You find ways to make routine and mundane exciting. You are a master at efficiency and a guru of productivity. You speak and write fluent English well, and are available to work full time for the foreseeable future, with at least a few hours’ overlap with US East coast time between 9am-5am. You're comfortable with social media and genuinely care about customers. Experience in property management is a plus. You’ll be in contact daily with prospective tenants, scheduling maintenance, rent comparison of the area, filling out forms and writing letters, etc. If this is you, please apply with your resume and references,​ I will review the applications and probably ask the strongest contenders to submit a few trial task before moving to interview stage
Skills: Appointment Setting Customer service Email Handling Google Docs Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking to hire a remote customer service agent to take care of our customer relationship. We are selling online governmental application preparation services in all states in USA. The job will consist of: - Maintain and reply to all inquiries on Zendesk - Answer phone calls (devices provided) - Help customer to finalize their purchase A complete training will be provided before to start the job. The agent will need to have a perfect English and Spanish will be a plus.
Skills: Customer service Customer support Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The Customer Service Associates are responsible for mastering the internal processes and processing systems that support life and annuity products, to provide immediate and professional service responses to customers. Receiving and processing a high-volume of telephone calls from policyholders, company representatives and other interested parties that require assistance or have questions about the company’s life insurance or annuity products.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking Customer Service professional with Zendesk experience. Provide email support and sometimes rarely phone support with strong customer advocacy, must be willing to please the customer. When responding to the post can you please reply with a secret code word "I am a Zendesk hero" so I can filter out the folks who are serious about this opportunity. Seeking a fast learner who is a team player. Proficient email handling skills. Ability to use Excel and Google Drive. Must be detail oriented and reliable. Thank You, Anthony Aires CEO Prosperity Publishers, LLC http://prosperitypublishers.com
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Telephonist Job description: Back Ground C2B Associates has been operational since 2012. We specialise in providing both technological and business solutions to companies around the world and we have just one mission to follow. The desire to provide our clients with a wide range of business solutions thanks to innovative concepts, reliable services, along with specialist payment solutions that are designed to suit their individual needs. Our service range from Merchant Services, On Shore / Off Shore Bank Account & Formations, Technology Solutions, Marketing Services and Business Consultancy Services. Business objectives We are running a number of different campaigns to increase the number of sales across a number of services and products we currently have in place. Our services range from Merchant Services, On Shore / Off Shore Bank Account & Formations, Technology Solutions, Marketing Services and Business Consultancy Services. We are currently looking for a telephonist to help support our sales and customer service teams Job Role Do like the idea of working for an exciting rapidly growing business? CORE FUNCTIONS: • Operate the telephone system. • Answer all calls promptly and professionally, ensuring all calls reach their correct destination. • Answering incoming telephone calls and transferring callers to relevant staff member • Logging details of calls and enquiries, inputting details onto computerised client account system • enter new customer information into system • update existing customer information • identify and escalate priority issues • route calls to appropriate resource • follow up customer calls where necessary • document all call enquiry information • complete call logs • produce call reports • Set up and distribute Webinar & Teleconference invites • Assist with administrative tasks where and when possible. • Make recommendations and give ideas for improvements. Skills: • Applicants need to be computer-literate, although training in specific any company software will be given. • A good level of stress tolerance and resilience is helpful, as well as organisational and problem-solving skills. • required language proficiency • knowledge of customer service principles and practices • knowledge of call centre telephony and technology • some experience in a call centre or customer service environment • good data entry and typing skills • knowledge of administration and clerical processes Key Competencies • verbal and written communication skills • listening skills • customer service orientation • organizational skills • attention to detail REPORTING: • Reports directly to the Customer Support Manager/Directors