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Customer Service Jobs

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Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for a customer service representative that can manage the inbound emails for our ecommerce business. This person will be interfacing with customer via email and also our brand partners. StealthSocial will provide full training on the voice and tone of emails and will work with this person to be successful. Looking forward to find the best candidate for this position!
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
(If you're looking for a long-term home-based career, APPLY NOW!) Shift Schedule: 10PM-7AM MNL Time Monday to Friday US Logistics Account (Business to Consumer) Job Description: - Calling customers - Hit sales targets - 80% outbound calls and 20% inbound calls - Writes simple-complex business and conversational English with no grammatical errors Requirements: - We're looking for seasoned Outbound and/Inbound Sales Agents, preferably someone who have been part of the management team (Team Leaders, Managers, Trainers, Subject Matter Experts (SMEs), Quality Analysts, Reports Analysts, etc.) - No attendance and committment issues - Highly motivated, energetic, have verbal and written communication skills - Can work under minimal supervision - Has a quiet work space, no cars passing and roosters in the background - Has a perfectly working headset w/ mic - Has a reliable internet connection - We promote from within, be part of the PIONEER BATCH! With COMPETITIVE BASE...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Note: native speakers strongly preferred. We will need you to monitor our ticket, live chat, and phone system during late night and early morning hours US time. Usually it is very quiet during those hours, but should a live chat show up / a phone call ring / or a ticket arrive, you'll be asked to turn on the oDesk timer for whatever time you spend dealing with it. We will provide you with training and long-term employment, but we will need your commitment to always cover any shift you're given. This is an ideal position for people who already have other hourly jobs of monitoring a support desk. As mentioned earlier, we expect phone calls, live chats and tickets to be far and far in between during this shift, but should any of them arrive you'll be expected to handle them promptly.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an online assistant to help us with data entry, basically involving copying addresses from a website and pasting them into Microsoft Excel. Ongoing work for the right person. Looking for someone that will work fast and diligently as poor work output will result in cancellation and poor feedback, so if that is you please do not apply!! However, if you are diligent and a good worker please apply for this job we are looking for someone to start right away. Will just be part time to begin with. Regards, Sam.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you live in the Philippines? Do you have a positive and joyful attitude? Do you enjoy talking to customers on the phone? Do you want to work FULL TIME with a large, stable US company? IF you answered YES to all of the above, please apply for this awesome opportunity. Our existing telephone support needs are growing, so we are building up our team of customer support representatives in the Philippines. So, you get to work from home! Candidates should: (1) speak fluent English (2) have prior work experience with telephone customer support (3) have a positive, helpful attitude (4) have a headset and quiet working environment (5) have stable internet connection Customer service reps: (1) will answer incoming calls via Skype (2) work 40 hours, Mon-Fri 9am-5pm EST (3) be loyal and honest (4) be reliable and punctual (5) be responsible, hard working, and love to learn The pay scale for this job is $4.00 to $5.50 hour based on experience. We also have a bonus program...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
BEI owned by American company is seeking call center reps/agents. Please note, you must be from the Philippines only and English fluency is required. We are seeking a inbound customer support agents. You must be independent which means, you can work on your own and are responsible (meaning be on time we have zero tolerance for being late). You will be provided with intensive training along with tools such as our soft-phone to answer calls with. The following are required: *English Fluency (at least above normal is a requirement) *Past one of the English test on Odesk *Must be able to work from 12 AM to 8 PM Monday-Friday US PST time/date *Must be able to work longer hours, if required (staying later, to complete task) *Skype for all chat communications with team *Headset is a requirement, no using microphone *Reliable internet and must have backup internet as well (Globe/Smart Backup) Job Duties (during call): *Cancelling memberships through CRM *Issuing refunds...
Fixed-Price - Est. Budget: $ 1,000 Posted
We are going to provide you with a ticketing system and Monitoring system. You are going to receive notifications by e-mail in case some of our systems stops or have problem. You must notify us and our client 24/7 by e-mail or phone in case we have a problem.
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello, I need somebody who can respond to facebook messages on our inbox.. We have a large amount of users inboxing us for the chance to win a prize. Your job will be to copy and paste our message and type in each indivudal users name along with the message. I need somebody who can do atleast 250 messages per hour The pay is $3 per hour and I need a few people for the next 24 - 48 hrs
Skills: English
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Quality Specialist is responsible for monitoring and documenting Agent call quality in support of the departmental quality goals and initiatives. The Quality Specialist will fairly and consistently review the calls and emails of Product Support Agents for accuracy and coaches each Agent for success in executing superior service and quality to our customers.The Quality Specialist documents the call quality results and provides feedback and trend data to the Product Support Supervisors and Manager as required. Ensures accuracy of information and quality of delivery by monitoring telephone calls; recommending improvements. The Quality Specialist calibrates the quality control procedures and standards across sites and products. PRIMARY RESPONSIBILITIES Responsibilities for this position include but are not limited to the following: • Monitor Product Support Agents calls and review emails for accuracy of information and call handling standards. • Ensure that Product Support Agents...