Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Need chat support reps for a advertising company. We are swapped with messages and need 15 agents to be apart of our chat support team. Accepting part-time and full-time position available.
Skills: chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Need chat support reps for a advertising company. We are swapped with messages and need 15 agents to be apart of our chat support team. Accepting part-time and full-time position available.
Skills: chat support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for outstanding customer service representatives who will be part of our Inbound Customer Support team. This is for an office based job. Job responsibilities will be: * Call leads to qualify if it is a Property Manager or Property Owner. * Script will be "Hello, I saw your listing for [PROPERTY ADDRESS]. I was wondering if you are the owner or property manager?" * Working hours is 5 hours from 12MN-5AM. Qualifications: * Excellent communication skills. * Call center experience is an advantage. * Willing to start immediately. * Amenable to change. NOTE!!! * We need someone who's from Davao, Philippines. We need someone who can fully commit and start immediately and we mean right after the interview! Salary will be discussed upon hiring. Thank you.
Skills: Customer service Email Handling Email Technical Support English Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $50,000 - Posted
Tala Philippines is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class. We are looking for a customer service agent to act as an Internet-based customer assistance champion by providing product and service information, resolve any problems that our customers might face with accuracy and efficiency, liaising with company engineers and product developers to research and fix unusual product experiences. The position purpose is ensuring excellent service standard, maintaining high customer satisfaction and representing the brand's modern and convenient customer-centric service model. Duties: Efficiently and promptly resolve customer complaints and questions by clarifying the customer’s issue; determining cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution. Build a good standing relationship with our customers. Follow communication procedures, guidelines, and policies. Provide accurate and complete information by using our communication methods. Record customer interactions. Work with customer service manager to ensure proper service to customers is being delivered. Provide feedback and ideas on the efficiency of the customer service processes. Reliably fulfill duties during scheduled shifts, including nights and weekends. Requirements: Strong decision-making and conflict resolution skills. Willingness to work a flexible schedule. Ability to communicate clearly and professionally verbally and in writing. Ability to handle customer complaints. Good work ethic and team player. Fast at typing and working in modern web technology. Fast at learning new systems and processes. Skills and Qualifications: · Customer service · Product knowledge · Quality Focus · Problem solving · Conflict Resolution · Multi-tasking · Good communication skills · Experience with ZenDesk is a plus About Tala: Tala builds mobile products that help creditworthy individuals in emerging markets validate their financial identities and get access to fair credit to advance their businesses and families. Using a simple Android device, we are able to determine an individual’s financial ability and send and receive all funds instantly via mobile money… and our customers love it! You can see our flagship app in theKenyan Google Play store or read glowing customer testimonials. Tala is well-funded and backed by DCVC, Lowercase Capital (Chris Sacca), Google Ventures,Collaborative Fund and other leading venture & fintech investors. Fast Company ranked InVenture as the World’s Most Innovative Money Company in April 2015 and our work has been highlighted by Wired UK, Forbes, the Economist, Vodafone, TED and many others.
Skills: chat support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
** SPECIFICALLY FOR SHIFTS FROM 1am - 8am EST ** Welcome to inconvo - the innovative program with cutting edge methods for natural English language learning. At inconvo, we believe that relationship building is the key behind successfully excelling in language acquisition. Learning a language is meant to be an interactive, personable and overall a joyful experience. This is the premises on which the inconvo program was first developed - when our team of culture, language and education enthusiasts saw a demand for a simplified method in learning the English language. We are continuously looking for enthusiastic individuals to join our successful team and continue to grow with us internationally. Job Description: inconvo is currently looking for EFL teachers that are motivated and excited to teach with our interactive online platform to diverse students from across the globe. We are a new online education company and with big plans for the future.We are looking for enthusiastic, dedicated and caring educators who hold the following qualifications: Native English speakers (or native-like proficiency) TESOL/TEFL/CELTA/SIT certificate (programs that included teaching practicums preferred) 3 years teaching experience (overseas teaching experience preferred) Experience with student assessment, curriculum development, and exam training Access to high speed internet, up-to-date computer, webcam and headset Access to well-lit room with professional background in a quiet setting Job Details: Contract term: 1 year Start date: ASAP Our teachers receive a competitive hourly wage of minimum $15+/hour CAD.Please email your CV/resume and cover letter outlining your experience and skills pertaining to the requirements listed. We thank all applicants, however only those selected for an interview will be contacted.
Skills: Teaching English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
** THIS IS A REMOTELY BASED JOB ** WE'RE LOOKING FOR ONE (1) BILINGUAL FRENCH-ENGLISH SUPPORTER. We're looking for a person who goes beyond the usual in providing customers with perfect customer service. All applicants that are considered suitable will be given an opportunity for an interview with the recruiting manager. As a company, we do not have it as a requirement to have prior customer service knowledge, but you should outshine with a will to learn. You should be a fast, efficient and fast-learning employee. Job Description: We are looking for someone who is available to work at least 30 hours a week, but preferrably up to 40 hours weekly. The work load fluctuates and sometimes there is more work whereas some weeks there are less. We are offering a long term position with us. We are looking for someone who can work in the European timezone. Between approx. 8 AM – 5 PM Central European Time. Your responsibilities: - Respond to customer inquiries mainly via email and social medias in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - Excellent verbal and written communication skills in French, including proper spelling and grammar - Good verbal and written communication skills in English is a must, since all communication with the company is in English. - A worker who does their job efficiently and independently - Excellent organizational skills and the ability to manage multiple priorities - Being able to work with the utmost sincerity to both the company's and the customer's satisfaction
Skills: Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Bonjour !! Je cherche quelqu'un d'enthousiaste et positif qui cherche une activité réalisable de chez soi en toute tranquillité, avec une possibilité de prime La mission est de modérer en (bon) français les commentaires d'un webinaire automatique (durée du webinaire : 2h30) qui a lieu tous les jours : - du lundi au vendredi : de 21h à 23h30 (heure de Paris GMT+2) - samedi et dimanche : de 17h30 à 20h (heure de Paris GMT+2) Le but est de répondre aux questions afin de favoriser les ventes d'un programme de formation (qui a lieu en fin de webinaire) Un guide de recommandations et d'exemples de réponses sera fourni. Une prime sur les ventes peut être envisagée en cas d'efficacité. Les questions/commentaires ne sont pas fréquentes, il est donc possible de réaliser cette activité en parallèle d'autres tâches (que l'on peut envisager ensemble). Une notification sonore est activable pour sonner à chaque nouveau commentaire L'idéal serait peut-être une personne se situant proche du continent Américain (du Nord ou du Sud) par rapport aux horaires du webinaire (mais ce n'est pas essentiel), afin de pouvoir travailler l'après-midi ou le matin S'il n'est pas possible pour vous de modérer les commentaires tous les jours ou le week-end, précisez-le dans votre réponse Il me tarde de vous connaître ! David PS : pour info, le but du programme de formation qui est commercialisé pendant le webinaire est d'aider les gens à mieux maîtriser leur temps et leur vie. C'est un programme de développement personnel et d'efficacité personnelle