Customer Service Jobs

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Fixed Price Budget - Entry Level ($) - $150 to $1,000 - Posted
We are a new start up company, and we are looking for as many applicants as possible to start work ASAP! The type of work you will be doing will require extensive amount of customer service skills and data entry. We do require you to be able to speak English and Tagalog fluently as well as type in English. We will communicate over Skype, so you must maintain a clear Skype connection at all times! We encourage you to invite your friends and family to join you! The more people you have available to work the better! If you are ready to get to work NOW, please apply!!!
  • Number of freelancers needed: 99
Fixed Price Budget - Intermediate ($$) - $300 to $1,000 - Posted
MAIN JOB TASKS: 1. Speak to local Filipino customers 2. Follow-up with customers via email / Whatsapp / other modes of messaging 3. Quick response time 4. Report on a daily basis BENEFITS: 1. Work from the comfort of your home 2. Long-term and stable job (assuming job tasks are met) 3. Potential to be promoted 4. Able to be a the computer, with internet, to make calls and/or answer enquiries 5. Get paid by results (commission-basis), so there's no limit to your pay REQUIREMENTS: 1. Proficient in English and Filipino 2. Stable Internet 3. Computer has a mic (for team meeting calls) 4. Working phone (for contacting customers) 5. Applicant must be responsible and task-oriented. Communication: Phone, Email, Chat Work Hours: flexible (depends on how efficient you are) Language Skills: English & Filipino When applying to this job, please write this sentence in Malay: "Hello, thank you for purchasing our product. Please transfer the payment within 3 days to enjoy the special price."
  • Number of freelancers needed: 2
Skills: chat support Email Handling Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire a tutor with experience using iPhone and Android devices. The tutor should be knowledgeable of the iOS and Android platforms and be able to teach a new user how to get the most of their device. Must have be able to project the phone screen to the PC in order to share the screen with the students
  • Number of freelancers needed: 5
Skills: Android
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am a small publisher based in Australia. We are starting to sell our books to retail outlets and need an individual or company to do invoicing, watch credit days, follow up with outlets who have not paid within their credit period. The specification could change and grow over time. For instance; I could give you a retail outlet and library data bases, and I may get you to email a monthly book release. And follow up (see other job posting Customer Database management). To start with there will only be around 20 outlets, but this should steadily grow over the years to 500 or more. You will: - Be able to help me set up this admin system and implement (free) invoicing software. - Populate the stock component of the software with our 70 books, including pricing. Also populate with the debtors and credit terms, etc. There are only a few at the moment. - Have the data on the net, so I can * refer to the information at any time * load new customers * mark off invoices paid. - I would only use you if you have good references, which I will follow up. As there is not much money in books (thanks to Amazon and the likes) I;m afraid your costs per must be economical. I must admit that I would prefer a company, because if an individual is unable to work (for what ever reason), then I am stuck without help. Whereas, a company would be able to pass my admin on to another employee. However, I will listen to all offers, from any country. I am only starting the process with outlets and so the system will start from scratch. I look forward to hearing your offers.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone who will be responsible for setting up and managing our HelpScout helpdesk environment. Preferences will be given to individuals that have worked with HelpScout but we would also consider other applicants with experience in using other solutions ( i.e. Zendesk, Freshdesk, Uservoice, Desk.com, etc...).
  • Number of freelancers needed: 2
Skills: Administrative Support chat support Customer service Customer support Desk.com Administration Desk.com Development Email Handling Email Technical Support Helpdesk Phone Support Salesforce.com SugarCRM Development SuiteCRM Technical Support Telephone Handling Virtual Assistant Zendesk
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Ensure excellent customer service experience. Effectively perform inbound and outbound phone tasks. Make business decisions based on information provided during call. Accurately document information within multiple database systems. Collect and process daily mail, recording and processing payments accurately and efficiently. Demonstrate ability for ongoing learning of a rapidly changing operations environment. Successfully answer or make phone calls to agents or customers.
  • Number of freelancers needed: 99
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hey there, were a new business operating in the lottery industry and we are looking to hire someone that can do the support in Russian and in English - the work is to answer Emails and be on the live chat. we are paying weekly salary
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Answer emails - and quote the job based on my rate sheet phone calls - these are to be written down and email back to me to quote
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
The purpose of the Support Team Agent is to facilitate communication between our clients and our Chinese based Sourcing Agents. Support Team Agents act as account managers, assisting clients throughout the entire process of sourcing, production and logistics. We are a sourcing company, assisting brands in getting their products manufactured in China. The STA acts as a bridge, connecting our Western based customers with China operations. This position requires a clear understanding in company procedures, all while understanding all clients orders are different. We work with clients of all shapes and sizes, and as the STA, you will become the dedicated account manager to oversee all aspects of getting clients ideas turned into reality. Candidates living in Metro Manila is preferred.
Fixed Price Budget - Intermediate ($$) - $400 to $500 - Posted
Hi, I'm starting a web hosting website, I'm going to purchase a re seller panel from bigrock. I would like someone to do following job, I have front end design and admin panel design ready, all you need to do the backend/admin part. Requirements as I know Front Website Modules ---------------------- 1. integration of (bigrock) hosting api 2. integration of - reseller - whm 3. website - order panel 4. Payment integration - api 5. Hosting Plans & Category User Modules ------------ 1. user registration 2. user login 3. user request password 4. user my account 5. user my domains 6. user my hosting 7. user my billing - invoice generation 8. sms/email integration 9. creating data backup 10. cms pages - about us, faq, contact us, support Admin Panel Modules ------------------ 1. Admin Login 2. Admin recover password 3. user account 4. user domains 5. user hosting - purchased 6. user billing - invoice generation 7. sms/email integration 8. creating data backup 9. Generate Various Reports* 1. Date-wise Reports eg. Date-wise Sale 2. Monthly Reports eg. Month-wise Sale 3. Yearly Reports eg. Yearly Orders 10. hosting category management - windows/linux 11. hosting plans - database - admin - front end
Skills: HTML5 MySQL Programming PHP