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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
BEI owned by American company is seeking call center reps/agents. Please note, you must be from the Philippines only and English fluency is required. We are seeking a inbound customer support agents. You must be independent which means, you can work on your own and are responsible (meaning be on time we have zero tolerance for being late). You will be provided with intensive training along with tools such as our soft-phone to answer calls with. The following are required: *English Fluency (at least above normal is a requirement) *Past one of the English test on Odesk *Must be able to work from 12 AM to 8 PM Monday-Friday US PST time/date *Must be able to work longer hours, if required (staying later, to complete task) *Skype for all chat communications with team *Headset is a requirement, no using microphone *Reliable internet and must have backup internet as well (Globe/Smart Backup) Job Duties (during call): *Cancelling memberships through CRM *Issuing refunds...
Fixed-Price - Est. Budget: $ 1,000 Posted
We are going to provide you with a ticketing system and Monitoring system. You are going to receive notifications by e-mail in case some of our systems stops or have problem. You must notify us and our client 24/7 by e-mail or phone in case we have a problem.
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello, I need somebody who can respond to facebook messages on our inbox.. We have a large amount of users inboxing us for the chance to win a prize. Your job will be to copy and paste our message and type in each indivudal users name along with the message. I need somebody who can do atleast 250 messages per hour The pay is $3 per hour and I need a few people for the next 24 - 48 hrs
Skills: English
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Quality Specialist is responsible for monitoring and documenting Agent call quality in support of the departmental quality goals and initiatives. The Quality Specialist will fairly and consistently review the calls and emails of Product Support Agents for accuracy and coaches each Agent for success in executing superior service and quality to our customers.The Quality Specialist documents the call quality results and provides feedback and trend data to the Product Support Supervisors and Manager as required. Ensures accuracy of information and quality of delivery by monitoring telephone calls; recommending improvements. The Quality Specialist calibrates the quality control procedures and standards across sites and products. PRIMARY RESPONSIBILITIES Responsibilities for this position include but are not limited to the following: • Monitor Product Support Agents calls and review emails for accuracy of information and call handling standards. • Ensure that Product Support Agents...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are seeking a hardworking, dedicated, bright, energetic and responsible Office Receptionist for a fast paced company in the fashion industry. Full time, health insurance, paid vacations, stable work opportunity. Will be responsible for answering phones, customer service, filing, data entry and other work as assigned. Excellent organizational skills Assertive and friendly personality Positive work attitude. The name of the company is Fortis HealthCare Ltd. Fortis HealthCare Ltd is a global, publicly traded Fortune 500 company, and the largest consumer packaged goods company in the world. Fortis HealthCare Ltd work is driven by a Purpose of providing branded products and services of superior quality and value to improve the lives of the world’s consumers now and for generations to come. Metro Sanitations Private Limited growth strategy, inspired by our Purpose, is to touch and improve more consumers’ lives in more parts of the world, more completely. The ideal candidate...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a motivated, professional, experienced candidate who is willing to join our medical billing team. The ideal candidate we are targeting will have a medical billing diploma/certificate and prior experience in the medical field in billing. This is a high volume, multi-practice, being able to take on a heavy workload is an ideal trait to possess for this position. - Excellent communications skills - Excellent time management skills - Able to multitask/prioritize daily responsibilities - Previous experience in medical office is a plus Daily responsibilities include but are not limited to: -Contacting insurance companies to dispute claims -Organizing and managing EOBs -Answering phone calls -Mailing/Faxing required documentation to insurance companies -Verifying insurance eligibility -Consistently following up on unpaid claims utilizing monthly aging reports ****Computer skills (scanning, printing, word processing, faxing) are a MUST. Must attach resume...
Hourly - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Hello! We are in need of an advanced mathematics tutor for our school. I have some students who are falling behind and are in need of online tutoring. Willing to pay good money, however, as a lot of you know, there are many freelancers who make bids. To find the right tutors, we will be giving a short assignment (that takes less than 30 mins). If you are interested in being involved and trying out please feel free to message me! We will be needing one from now until the end of this year, flexible hours will be given and we can discuss further details when needed! REQUIREMENTS: You must be able to easily and quickly solve and assess Grade 9-12 Mathematics problems. Proper knowledge of advanced mathematics. Be able to show how to solve problems (through whiteboard softwares) Must be able to communicate with students (ENGLISH) PLEASE READ Again, to filter out the correct tutors we are looking for, we must have something in place, as there are far too many bidders for us to guess which...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for Service Agents we work with over 100 different fortune 500 & 1000 companies. We want agents to work form home and love doing it. Our company operates as a traditional workforce we just do it all from home. To qualify see below. Home Phone Desktop/Laptop Internet (hard wired ) 1 yr customer service (preferred but not required) The right candidate will love taking inbound calls and helping people with bills, tech , support or just basic customer service. All personnel will come in under a 90 probation period under which no absence is allowed. Must pass background check Must complete CSP 101 Must enroll in training within (10 days) Top Call Types include: • Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism • Strive to resolve customer issues with one call resolution • Offer alternative solutions where appropriate with the objective of retaining customer's business • Handle business transactions...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Patient Services Center Representative Medical Administration Division Brief Company Overview The NeuroCognitive Institute is a specialty healthcare practice providing diagnostic and treatment services in New Jersey, USA. Exodon Asia-Pacific located in the Philippines, provides administrative, finance and marketing support services for the NeuroCognitive Institute and for Exodon’s clinical research unit for their New Jersey operations. Overview of Position The Patient Services Center has multiple divisions. The medical administrative division is responsible for all patient concierge services including incoming and outgoing calls, medical records and scheduling for NCI and Exodon’s CRU in NJ. We are seeking to fill an opening for a full-time medical administrative supervisor. RESPONSIBILITIES: 1. Phone coverage and scheduling patient appointments – for clinical and clinical trial patients in the US. This function requires coordination among patients, their family member,...
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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