Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a franchise providing full spectrum commercial and residential cleaning services. We are looking for a full time virtual assistant with the following traits, skills or temperament: • Outgoing personality. Friendly. People skills. Customer service skills, especially residential customers. • Efficient • timely • Organized • Strong polished, conversational skills • Strong written skills • Sales skills • Conflict resolution skills • Educated. College degree preferred. • Modern communication skills – software, social media, email. etc To perform the following tasks : • Answer client phone calls and emails as a telecommuter • This is a telecommuting position. Abitility to provide full time, undivided phone and computer services synchronize her or his time to Eastern Standard Time. Baltimore, MD. 9:00 am to 5:30 pm • Has high-speed internet and modern computer capability • Customer relations • Ability to communicate customer preferences and desires to our staff Benefits : • Telecommuter position. Work from home. • Full time, long term position with upside promotion potential.
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello! We are looking for a customer support live chat agent that will be available on our live chat. Your English Writing skills must be sound! We are looking for someone determined, hard working, talented and very respectful towards clients. Send In your applications. We are only looking for applicants that will be very economical and practical for us. The people with the lowest rates will be prioritized. Thank you! Good luck! Happy bidding! W3Pro
Skills: chat support Customer service Customer support Data Entry Virtual Assistant
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
I own a start-up company and am currently dealing with a very difficult client. I am looking for someone who has the patience and tact required to deal with our client until our situation is resolved. Could take one day or weeks! Who knows?? The sooner the better! Contact will be thru phone and email. You will be trained with our software and need to begin TODAY! This is for ONE job, but will love to find someone to work with in the future.
Skills: Administrative Support chat support Customer service Customer support Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
SYF is looking for a freelancer with great communication skills, that will handle few company calls. must be fluent in english, must live in the states.
Skills: Communications
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home Czech/Slovak speaking Customer Service Agent to provide support for various well-known international technology- and or gaming companies. Tasks - Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. - Working together with team leaders and trainers to constantly keep your knowledge up-to-date. - Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements - You are fluent in Czech/Slovak and English, speaking and writing – a 3rd language is a big plus. -You have experience with video gaming, computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and problem solving. - You are available for a long term position and able to work with a fixed schedule. - You have a dedicated quiet work space that is located within your own residence. - You have your own computer with at least 4 GB RAM memory and an i5 processor or similar/ better, max. 3 years old (with windows 7 or higher- 64bit, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB internationally). What we offer - A professional and multicultural working environment with people from all over the world. - The possibility to work from the comfort of your own home. - Up to date training and access to the latest information in technology and video games. - An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise. - All the required software, tools and data base. - A contract focused on a long-term relationship. - Being part of a company that treats remote employees as part of its family. About 5CA 5CA is an expert in multilingual customer service and customer contact. We provide our clients with the opportunity to outsource their customer service department or call center in order to ensure high quality customer contact, 24/7, in over 15 different languages. We specialize in technical support and customer care services. 5CA is a major player in the industries of consumer electronics and gaming and one of the top clients (Platinum Tier) on Upwork.
Skills: Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
To build and maintain client satisfaction through management of support desk and staff, moderating the queries coming through the support desk, scheduling client calls for implementation support, updating client data, - Observe and document ideas and suggestions that will save the company time, money and new procedures - Train and assist others in the operation of the FreshDesk support system - Train and assist others in the operation and best practices of their standard website, membership website, mobile app, mailing system, and DRW. - Document Systems - Lead Generation & Client Retention ( Gifting, Social Media Shout-outs … etc) - Transactions (Help clients through the purchase process ) - Assist customers and potential customers requesting information via telephone, e-mail, in person, or other means. -Answer telephones, answer live chat, answer emails & provide information and help so that our clients may focus on their business.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Skills: Customer support Email Handling Microsoft Active Directory Microsoft Office Portuguese Skype Technical Support Windows 7 Administration
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
European Marketing Communications firm seeks entry level employee for customer support and direct marketing to potential SWEDISH customers. Candidates must talk NATIVE SWEDISH, have a reliable computer with high speed internet and ability to work uninterrupted from a home office. Role is ideally suited to students and stay at home types who are looking for a secure role within a company that has been around for nine years. Written and Spoken English are a requirement, though fluency is not required. Kindly send a resume and an email with a short introduction and confirm your availability. Wages are €10 an hour paid on the 1st day of the month. Please, we are looking for individual agents, not call centers. Avoid bidding if you have a callcenter, thank you. Working hours for this job will change depending on the campaign. A minimum of 30 hours a week available on the shift frame is expected (first campaign will be around 120hours long, possible extension after completion). Really flexible hours.
Skills: Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
The Customer Service Representative will provide customer service by responding to inbound calls and email communications. They will resolve issues and answer questions about our business, our practices, and customer accounts and their orders. They will do this in a company that is invested in growing fast and building a happy, productive team
Skills: Customer service