Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We require the services of a Customer Service Manager. We are a fast growing International eCommerce business based in Australia. The successful applicant will need to have demonstrated experience in Customer Service Management. They will be required to plan and undertake a complete overhaul of our current customer service team and system, write new scripts, implement new systems, assist in hiring a new team or new team members. The successful applicant will report directly to the Directors of the Company and will be required to give detailed reports on a regular basis. Please outline your experience in such a role and show examples of how you have successfully completed the above tasks in the past.
Skills: chat support Customer service Customer support Email Handling Management Skills Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We need someone (preferably in the US) with a US based phone service that can screen, communicate, and make calls to job-seekers confirming their resume they've submitted, logging their hours they are available to interview, and setting up interview times with the hours employers have already provided. We need someone that can communicate well with job-seekers and our associates, and also someone that can type, and stay organized. There will be a continuous influx of job-seekers, so staying organized is very important.
Skills: Communications Typing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We manage over 600 properties and are looking for someone with exceptional customer service skills to help train our existing staff and new staff. We have a phone system built into our software and it allows us to have remote workers and in-office workers. We take a lot of phone calls and we do not have a good resource to teach them how to professionally handle phone calls. We want a trainer to listen to phone calls and handle coachable moments with the staff. This could be a part time or full time job. We probably need 2-3 hours per day for the training part. You would listen to calls and work with them in a one-to-one basis. If you are looking for a full-time job then we could also have you fielding calls. We are open from 8-7 Central time and we are open 7 days per week. You could work many more hours if you are looking to have more hours. You need to be a very talented customer service expert. We have managers who manage these people but they are not customer service experts. They are also very busy with little time to listen to calls.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
(I am a Five-Star rated, long time Upwork employer!) - I am in need of an assistant who can take incoming calls (Philippines-Based) from 11am-7pm EST, and also followup on calls. The people who will be calling in will be interested in marketing services that are extremely easy to understand (I will train you on this). You will just need to explain the services to the people who are calling in, and keep track of follow-ups. You will also need to monitor live-chat on my website and handle incoming inquiries. This is very stable and long-term work for the right person. Requirements: Must be fluent in English Must be able to start answering calls at 11am (NYC Time) to 7pm (NYC Time) Must have a reliable internet connection Must be driven and friendly - This is a great position.
Skills: Customer service Customer support Phone Support Sales Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a virtual assistant who can be available to answer emails from clients in USA Time Zone (EST and PST). Also to edit a Powerpoint Proposal from time to time to send to clients. We do not get many emails a day maybe between 2-5 emails a Day Maximum. Looking for a long term person to work with and grow with our company. Thank you.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
The teacher who joins us can choose to get involved in one or a few of the following projects: 1. One-on-one online Language Coaching It’s a 25-miunte online class for one-on-one coaching. Teaching materials will be offered. Focus on English currently will need French, German, Italian, Spanish tutor in the future 2. One-on-N online Language Coaching It’s a 50-minute online class for 3-6 students. Teaching materials will be offered. 3. WOW-class (Group class) It’s a 50-minute online group class for 5-100 clients to display the image of our brand. Script should be offered by teacher. 4. Online Workplace English Test It’s a 20-minute online test for one student. The dimension and evaluation standards will be provided for teachers. We have our platform and the whole processes including booking classes, having the classes and giving feedback will be finished in our platform. Our students are adults who are on-the-job with different English levels and desire to improve their workforce skills based on English. Current teaching time range: 7pm-11:30pm (GMT+8).We may will extend our time range depends on our business expansion.
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I'm starting a business to proovide services for RuneScape players. This will be only be Old School RuneScape. Your job will include the following: - Levelling a character. - Moneymaking on characters. - Doing quests. The pay will be between $3.00 and $3.50 per hour. We'll start at 10 hours per week, and if this business proves to be sustainable, more opportunities will come up, and more hours too! Don't be afraid to message me with any questions!
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We’re building the future of travel management for business travelers. Our travel management solution connects travelers to a team of world class travel agents who can offer personalized assistance at every stage of their trip. Our agent team is growing fast and we’re looking for additional support from remote workers. Ideal candidates will have significant experience in the travel and hospitality industries and possess an exceptional willingness to surpass customer expectations. REQUIREMENTS: You have 2+ years of experience working in customer service. You have 2+ year of experience working in the travel/hospitality industry. You are a concise, composed communicator, even under pressure. You take a certain joy in keeping things organized and under control. You can commit to recurring weekend shifts.
Skills: Call Handling Customer service Travel Agent