Customer Service Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Arabic Teacher
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Looking for an experienced customer service manager / director who has set up resolution workflows before for refunds / policies / resolutions of customer inquiries. We would like someone to review and also work with our team on how to communicate and resolve customer inquiries well. Please message the type of workflow experience you've had with this, years of experience, and background.
  • Number of freelancers needed: 2
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Executive Administrative Assistant. Someone who can Provides overall clerical support to our payroll department and specific administrative assistance to the Human Resources Manager and Payroll Specialist.(Position Available.)
  • Number of freelancers needed: 16
Hourly - Expert ($$$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are looking for someone who is able to work with us to run testing a new product with us- (a phone card service) The person would spend several hours with a person on the phone going through various steps of a recorded phone service and verifying prompts are playing correctly and accurately. The individual needs to speak English and Amharic, and be able to communicate effectively in English This project is simply listening to the phone tree and giving feedback about the experience Approximate time frame - 10 hours over several days (anywhere from two to three hour increments ) We would need an hourly quote for this, provided that you provide this service. Once again there is nothing being recorded/edited or produced on your end for this phase of the project. We would need to know the time difference from your location (we are in EST time zone ) and what are the possible working hours for this project. Ideally for us, the hours would be between 9 AM EST to 12 PM EST. We need to know if you have availability for later this month of February or in March. Please respond as soon as possible.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hey! I'm Henrik, founder and CEO of Nordic Quality. We're an Amazon based company (selling physical products under our own brands). Our main products are in the gym & fitness category, but we also sell camera accessories and guitar accessories. We're currently looking to employ several motivated and driven individuals that can grow together with us. We're a rapidly growing company and are looking to expand our team of awesomeness a lot in 2016. Are you looking for long-term employment? That's great, because that's what we would prefer! Your main job is to make our Customer Service Manager and CEO's life easier. You will be a customer service representative on our team, perhaps with the ability to manage others in the future. Your responsibilities would be varied and numerous, so it's not a boring job, but to give you an idea of your main tasks; - You’d be responsible for answering customer service emails (which could mean answering product questions, fixing problems and issuing replacements) - Keeping track of product reviews and feedbacks, following up with unhappy customers as well as happy customers - Reply to questions and posts on social media This is a terrific opportunity to join an exciting, up-and-coming company for the long-term. Who we're looking for (read carefully!) - Your written English is fantastic. - You have to be creative and questioning. Got a question? Don't know how to do something? Don't hesitate to ask! If I don't get questions about tasks I give you, that is a sure sign that something is wrong. Also, I LOVE to hear your suggestions and feedback. If you find a better way to do something, always let me know! Or better yet, figure it out and then present your solution for confirmation. - You must be casual and friendly. Don't get me wrong, it's a professional relationship, but if you're going to be a good fit on the team it has to be relaxed and based on friendship. I want to know what you're passionate about, trade knowledge & culture, learn what you do for fun etc. Everyone on our team need to share sound core values for all of us to thrive! If we don't make good friends we won't be a good team. - You must use the words "Blue Elephant" in the Subject Line of your application. This is to weed out all those pesky auto-submitted applications. - Must be able to follow and execute "Standard Operating Procedures" (SOPs) for various tasks. - Must be able to follow a deadline with specific goals. - Must speak and write fluent English with American-style grammar. You will be in contact with a lot of English speakers in the US and Europe. If you're proficient in other languages such as Japanese, German, Spanish, Italian that would be a plus (but not a requirement). - At a minimum you should be able to keyboard at 45 wpm (and we will test you). - Must have the ability to work unsupervised/not micro-managed Our office is located in the cloud, the mighty fine Internet. That means that you can work from anywhere you want (yes even in the comfort of your bathroom). The position is full time; that's 40 hours per week, with a paid training/evaluation period of 1 month to begin with. You'll get to work with the finest team in the known universe, yes really! Starting salary is PHP18k/month (depending on experience). We are willing to accommodate the right person. Ideally you're currently unemployed and eager to get to work in a super exciting online company, perhaps you have interest in gym/fitness/sports/guitars/cameras (but it's not a requirement). If you’re currently studying/working, don't be shy to get in touch if you feel like this could be an awesome match-up, because gigs like this don't grow on trees! But remember, good relationships are built on honesty, so be upfront with your current commitments (whether that be work/studying etc). Sounds like you? Then I can't wait to hear from you! Do this: 1. Prepare your resume 2. Write a short cover letter telling us who you are 3. Send the above over to us and await further details Pro-tip: Failure to read the full description above will result in disqualification.
Skills: Customer service English English Grammar English Spelling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need a Customer Service Manager for onboarding the customers with the SaaS product of ours. The product is fairly technical but not something where we expect you to be a developer but you should be tech savy enough. Once a customer makes a payment, they could come to the onboarding team for phone calls. They will be back to back sessions - 1 hr or 30 mins sessions where you will be handholding the customers answering the questions they have; you will also be following up welcoming the customer after the payment. If you like talking to customers keeping them happy, we are interested in your profile. Please apply with a smile ;) Thanks.
Skills: Email Technical Support Phone Support Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone who has experience in the personal lines P&C industry. (Commercial is welcomed as well) Please note if you have any experience in working with an Independent agency and what company websites you have experience with. (Travelers, Harleysville, Liberty Mutual, Progressive, Hartford, Safeco, and Etc) I am only looking for someone who has this type of experience because I will not have the time to train you on all the websites. PLEASE ONLY POST IF YOU HAVE PRIOR EXPERIENCE WORKING IN AN INDEPENDENT AGENCY. If yes, please provide some of your previous job responsibilities you possessed while working there. This job would be 10 to 20 hours a week starting, but could easily turn to full time.
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am trying to locate someone who has business/commercial insurance experience. If you have personal lines experience as well that would be a bonus. If you have worked in Property & Casualty insurance in the past please list your experience. Job Task include: Client Follow up, answering email questions from clients, some accord work, client acquisition, and more. This would be a long term position if freelancer worked out. Thanks
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
i want to call customers and ask them for a item feedback and offer them a gift card need to call us customers and they need give email address and follow up with each customer need to talk good US English i want to pay $3 per feedback
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking customer support operators to answer incoming lead calls for a funding business. Role will require to take application, and set up appointment for a follow up call
  • Number of freelancers needed: 3