Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need a customer service representative (we have training videos) to help us service our customers when they need customer service help that is more on the technical side. The job mostly includes copying and pasting and also using excel comfortably. Please watch the videos below: Each time we get a client, it takes around 1-4 hours to customize their worksheet. We need someone to do the customer service of answering emails and working with excel sheets. Please apply if you can answer customer support emails (with decent grammar and spelling) AND you are comfortable with EXCEL.
Skills: Excel VBA Microsoft Excel
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for 100% fluent bilingual people (Spanish and English). You will do back office work supporting an accounting company. The customer interaction will be over the phone, chat and email, our hours of operations are from 6:00AM EST to 12:00PM EST, we require 20 hours per week as minimum and 40 as maximum.
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you know how to connect with people online/over the phone? Do you LOVE the idea of working from home? Do you feel comfortable online, using various applications/web services? Can you listen and problem solve? Do you know how to find almost ANY answer via Google? Do you believe providing quality service is the most important aspect of a successful business? Are you curious, always learning, and looking for solutions? Do you assume good intent (we're all in this together), communicate when you hit a roadblock, and appreciate working as a team? If you're nodding your head, we want you to join us! We’re hiring customer service professionals for part-time and full-time CS (Customer Support) work. Are you a service pro and are you available immediately? We are wrrk: Visit our website and learn more about what we offer our clients (white glove Customer Service): We provide world class customer service for our clients by answering their customers email, chat, and phone inquiries with empathy, thoughtfulness and industry knowledge. And we have consolidated (and continuously update) this industry knowledge in searchable "Knowledge Bases" - easily accessible/searchable libraries of articles and pre-crafted responses/templates to make YOUR job easier. About the Role: *Customer support through email, chat, and phone. Answering customer inquiries. *Updating our knowledge base with new information as you learn it, so our KB grows more efficient/useful/powerful. *Communicating on a daily basis with clients to make sure services provided meet and exceed standards. About you: *You're reliable - you're always on time, always following directions, and when you don't know something, you communicate this clearly to the appropriate people to find the solution. *You're hard-working - You have a track-record of "wow"-ing your employers with your work ethic. You seek to learn new things every day. *You have a great attitude - You know when you've made mistakes, and are willing to admit and correct them. You wear a smile when facing a challenge, and you have a background of being an amazing team player. To apply for the job, follow these steps: 1. Take this WPM test and attach the screenshot in your message - 2. Make a voice recording of you reading the first paragraph on this page ( and then attach it to this email response. 3. In writing, explicitly write directions on how to create a PBJ sandwich. How do YOU make a delicious, mess-free sandwich? FINALLY: In your written response, point to at least one skill you have learned from a past role/work experience that you think will help you succeed in this role. Anyone and everyone who doesn't follow these steps will automatically be removed from consideration. If you're unable to spend 5 minutes to follow these directions, then you won't be a good fit for this role. If you're willing and happy to participate, we want to talk to you! Thank you for your interest in wrrk! :)
Skills: Call Handling chat support Customer service Customer support Data Entry Email Handling English Grammar English Spelling Phone Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Looking for someone to mainly to research pricing and supplier from China of Fitness Equipment. We want somebody who can identify and contact supplier. Get us the best prices and help us in negotiations of cost and shipping from a supplier in China. Need someone to help with all stages of this process. Please apply with evidence of previously handling such project. We want experienced buyer researcher and expert negotiators in china.
Skills: Alibaba Sourcing Customer service Internet research Logistics & Shipping Negotiation Sourcing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi there, we are looking for a reliable German Customer Support Assistant, who will take care of our customers' feedback and complaints. It is based on our various German products (mainly eBooks). Simple job, only eMail. A few hours a week. The working hours are flexible, but you are expected to answer our customers emails within 24 hours. We pay 8$ per hour and expect professionality and reliability. We are looking for a long-term business relationship if you do your job well. Thanks!
Skills: chat support Customer service Customer support Email Handling Email Technical Support German Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone who SOUNDS LIKE THEY COULD BE FROM THE USA to make cold calls off a list regarding real estate prospecting, will provide scripts and training. Must be able to work on USA hours. Be prepared to submit a recording of yourself reading a script.
Skills: Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello! We are a health and wellness company seeking a motivated and dedicated individual who is skilled in all aspects of customer service! Our company uses a fresh and fun approach to the health and beauty industry. We are looking for someone who is friendly, outgoing and has a strong work ethic! This position requires the ability to work a flexible schedule: You are available Monday - Friday from home and sometimes in the evenings, Monday - Sunday, 40 hours a week, every week. We are looking for a longterm relationship. You would excel at this position if: - You work at a fast pace and with a sense of urgency - You enjoy corresponding with others - You have excellent communication skills - You are marketing oriented - You have the ability to multi task and work with deadlines - You have a strong work ethic and attention to detail (we don't like to micromanage!) - You have a can DO attitude! Please take the following typing test: Respond with your typing test results and your pay rate. Be prepared to answer more questions and complete more tests to acquire the position. Thank you for your time!
Skills: Administrative Support chat support Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We need German or Dutch speaking agents to work on our customers support, who are willing to START IMMEDIATELY and those who would be fully committed on our project will get a full time job. Work hours will range between 6-8 hours per day (more if needed). 5 days a week (Mon-Fri). Good internet network is needed as an additional requirement for this job. The agent must necessarily and perfectly speak and write in German and or Dutch. Initially it will be offered a fixed salary, and once you have learned to perfection the work, will be offered a fixed salary more commission on sales. Thanks
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We require an experienced and talented customer service agent to join our team. Working remotely, you will assist customers via our email ticket system with sales, support, returns, shipping, queries and product related enquiries. The role may also include contacting retailers and some online research. Based on performance the scope of the role may increase. The goal is to keep the customer department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to exceed their expectations. The ideal candidate is fluent in written and spoken English, easy to deal with stressful situations, results driven with a positive attitude. All customer emails have to be responded to within 12 hrs. Minimum of 10 hours a week. Perfect written English skills are required. Experience with Freshdesk is necessary. Look forward to hearing from you :)
Skills: Administrative Support Customer service Customer support Email Handling