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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
The team at NTC sources hand-crafted items with a focus on Creativity, Quality and Personality. We offer premium lifestyle products with creative designs and our customers bring a personality of their own with custom engraving and inscriptions. The products are sold through online platforms like Amazon and direct to customers through a Wordpress/Woocommerce website. We are expanding operations into Europe under a new brand and we are looking for an addition to the team to lead this drive. As part of the marketing team you will support the management of e-shops on Amazon and other platforms. Engagement with customers in Europe through email will be required. We are looking for someone who is a motivated self-starter and can work with minimal direction. We are also looking for someone familiar with search technology and how to drive traffic. Copy writing in English is an essential part of this role. Zendesk will be the main tool for managing customer orders. An excellent salary...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are seeking a bright Individual joining our Customer support Team - ecommerce unit. Duties may include but not limited to: - day to day listing & order / quote management activities - managing incoming follow up enquiries / orders to store using customer support platform - insertion of new listings (bulk) with proper variations, item specifics, proper listing template & uploading images - maintaining inventory levels of listings -monitoring store & product listing performances and actively provide suggestion/advice on what can be improved -ability to write excellent and attractive product description & title writing - SEO friendly -monitoring store & product listing performances and actively provide suggestion/advice on what can be improved -The social media component of the role involves researching and curating regular content for social media channels. -A large portion of the content will be visual and intended to promote -sharing. You will need to be able to assist...