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Customer Service Jobs

1 were found based on your criteria

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a part time customer service guru that can help us manage new integration requests and ongoing customer support for our growing SaaS product. You'll need to be fluent in html, css and the inspector tools in your browser. We make payment forms and widgets that can be embedded into the html of nearly any website... All of our embeddables are responsive / mobile optimized (built with bootstrap) and be integrated by copying & pasting a few lines of code. As apart of the customer support team, you'd be responsive for helping us maintain healthy response times by replying to tickets in our customer support system (freshdesk). Most requests are either about the software or how it can be integrated into various other web platforms. Common Integrations (good if you have experience) - Stripe - Wordpress - Shopify - Joomla - Squarespace - Weebly - Wix - Shipstation Tools we use daily: - FreshDesk - Olark Chat - Bootstrap - html - css