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Customer Service Jobs

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Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We run a popular integration service with OpenCart allowing merchants to link their store inventory with eBay, Amazon and Etsy. Our support team require additional assistance with 1st line support, helping users understand how to set up and start using the service along with offering any additional services we may be able to offer them. Before you are able to liaise with our customers you will be required to prove you are up to our standards and that you understand the module. All applicants that are accepted will start by: 1. Read through our on-line documentation / user guide 2. Set-up your own installation of OpenCart and link to one of our test accounts. 3. Extensively learn how things work, and report any questions to the support team leader. 4. Pass an assessment on your customer service skills in a mock environment. We will not assist you in setting up an OpenCart installation, if you cannot perform that task you are not suitable for the role. Experience with OpenCart...