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Customer Service Jobs

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Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We run a popular integration service with OpenCart allowing merchants to link their store inventory with eBay, Amazon and Etsy. Our support team require additional assistance with 1st line support, helping users understand how to set up and start using the service along with offering any additional services we may be able to offer them. Before you are able to liaise with our customers you will be required to prove you are up to our standards and that you understand the module. All applicants that are accepted will start by: 1. Read through our on-line documentation / user guide 2. Set-up your own installation of OpenCart and link to one of our test accounts. 3. Extensively learn how things work, and report any questions to the support team leader. 4. Pass an assessment on your customer service skills in a mock environment. We will not assist you in setting up an OpenCart installation, if you cannot perform that task you are not suitable for the role. Experience with OpenCart...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our web service is a web development tool. We are looking for web developers to perform as tech support people, HTML5/CSS3 expertise is a must, Javascript and PHP/MYSQL is not required, but it's a plus. You must be able to read and understand questions from our customers, and provide good explanations and examples. Since our customers are website owners or webmasters, you need to have : -An extensive web development experience to succeed in this position. -A passion to walk users through out a workaround, a medium to high level knowledge of Javascript. IMPORTANT: -You must be a quick learner -You must have a high common sense and high proactiveness -You must be very clever to learn in deep all of the features our tool have. Sounding professional is very important for us. English grammar is extremely important. Also, applicants who make even a single mistake on punctuation, capitalization in the cover letter, will not be considered. So, double check your profile and...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're currently looking for someone to have a full-time part in a growing web hosting business. You need to be excited about new technology as you'll be working with some of the common used hosting technology and some new ones as well: Skills required: - cPanel/WHM - WHMCS - Fluent english communication skills - WordPress and common scripts - Troubleshooting and fixing websites Bonus skills: - OpenStack knowledge - AWS knowledge - Support team organization/management skills - Server administration skills - On-call availability This is a growing company with a slowly expanding team, so you have to be very cooperative and always looking to deliver the *BEST* possible service for our customers. Compensation will depend on your skills with bonuses available. EXTREMELY IMPORTANT: You must be available full time for this job, we do not accept part-time or users working with multiple companies, thanks for understanding (and please write in your questions that you agree...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
My name is Tung. - Staff of Online Teacher Recruiting and Training Department at TOPICA NATIVE, an online educational product of TOPICA EDTECH GROUP from Vietnam. TOPICA EDTECH GROUP is the leading online training organization in Southeast Asia, which follows the e-learning trend adopted by Harvard. TOPICA NATIVE is one of the products of TOPICA and our customers are mostly students and working people who are too busy but want to learn practical English. We offer online conversational English classes from 9 A.M to 12 midnight from Monday to Sunday (PHP time). Each class lasts 45 minutes with from one to six students. Currently there are 2 levels: basic and intermediate. Each basic class has a Vietnamese teaching assistant to support foreigner teacher. For any concerns, leave us your e-mail and skype or phone number so that we can contact you later

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
A short 1-2 sentence job overview What you need the freelancer to do Key skills needed to do the job well What you think a successful engagement will look like for you as a client Why the right freelancer should be interested in the job Any questions or info you want the freelancer to include in their application