Other Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $30 - Posted
We have an ongoing project with a major Entertainment Center, and need to find individuals willing to conduct mystery shops in Jeju Island. The assignment requires that you assess various parts of the customer experience, including the cashier, the attraction experience, and the facility upkeep. After visiting the attraction, you would complete an online survey. We will pay a flat fee of US$30 and provide a full reimbursement for the required purchase of 2 adult tickets. It's like getting paid to go to go have an afternoon of fun. There is no commitment beyond a single visit and online survey required. More assignment details are available and can be sent. If you have any questions, please feel to contact me. Thanks, Josh
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Daily duties include fielding incoming phone calls generated from internet and traditional advertising, securing and setting sales appointments, and executing pro-active marketing campaigns from the company database Directs customers to product information resources Handles all Internet sales inquiries personally Sets appointments for Sales Team Will be on the phone and computer all day Responsible for all inbound phone calls and high volume of e-mail correspondence Checks e-mail frequently and responds to inquiries immediately
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Brief Description: We are a Los Angeles, CA based pet product company who sources products from Wenzhou and Dongguan, China. Three times a year our Design team travels to Wenzhou and Dongguan to design products and visit the warehouse. Part of your job will be to assist the Design team in Wenzhou and Dongguan during this time. You will be part of the start to finish on all products, which include making sure that standards are met on products throughout the process of design and reporting back to the LA office with updates about manufacturing, creating and maintaining spec sheets, shipping and anything else that may arise. Job Description • A Logistics Coordinator must be able to communicate effectively since the job primarily involves liaising with clients, couriers and other operational departments. • You must be able to organize personnel, and assist with training as required, whilst also organizing budgets and courier expenses. • Must ensure that quality assurance checks are completed and maintained. • You may also be required to assist clients with product selection and pricing to improve transportation routes. • Coordinate with off-site logistics centers, suppliers, and vendors to meet deadlines and track all shipments. • Establish and maintain logistics procedures and systems, and ensure compliance with regulations and laws. • Processes orders and ensure shipments meet schedules, supervising the procurement of materials and supplies. • Develop and maintain operational reports, analyzing existing distribution networks to identify opportunities to reduce costs. Skills and Qualifications: • Fluent in Chinese and English • Must have a high level of education and experience within an office environment, international shipping, stock management and factory suppliers. • Must be able to create and manage Spec Sheets and Logistics sheets for vendors • Must be organized and logical, willing to adapt quickly to changing policies and procedures. • Must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions. • You must be able to efficiently solve problems relating to sales, finance and transportation of goods in locations both national and overseas.
Skills: AutoCAD Mandarin Manufacturing Design Product Descriptions Product Design Product Development Product management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
-Provide exceptional customer service both in-person and over the telephone through assisting current and potential customers, understanding their needs and recommending storage solutions. -Prepare, process and review contracts and other documents -Conduct guided facility tours and assist customers in choosing appropriate storage unit -Act as expert on Company services and inform customers of all services -Assist customers in viewing account balances, process payments and answer billing inquiries -Assist management in creating reports for submission -Reconcile inventory of all storage units and merchandise -Provide administrative assistance and support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone that has experience with handling back end work for credit repair companies. If you have experience with writing dispute letters, updating credit score results in software, that is a big plus. Looking for a hard worker who can work between the hours of
Skills: Email Handling Microsoft Excel Microsoft Word Typing
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
PLEASE BID FOR FIXED PRICE FOR THE FULL MONTH NOT HOURLY - GIVE ME A GOOD COVER LETTER FOR A QUICK HIRE - READ THE SPEC IN FULL. GREAT JOB FOR SOMEONE WHO HAD GOOD ENGLISH AND WANTS TO BUILD UP THEIR UPWORK PROFILE. We are looking for a data entry person who is great at web research to be on our exciting new team. You will be given interesting exciting web research projects and deadlines to fill. Duties include: - social media research on Twitter and Instagram - replying to people who talk to us on social media like twitter/facebook etc. - sending emails/messages to selected companies/people with our offers - some admin tasks - web and social media research - following and unfollowing on multiple twitter accounts - some other social media activities - general data entry - finding and uploading content images etc. TRAINING provided on most things - but you need to be able to work well alone This is a good job for someone who has some time every day to get professional research work done, wants to build up their upwork history, and can start immediately. You have to have good research skills, don't get bored easily, be good at following instructions and have experience finding resources to use for businesses (even your own). To show me you actually read this application thoroughly and have good attention to detail please tell me what is the colour of the ocean first in your covering letter. You'd be surprised how many people don't read fully, and this shows us that they wouldn't be great on this job which requires attention to detail. You will keep Google spreadsheets that you create and communicate benefits to me in a way that doesn't require me to sit and figure out the information for myself. I want to be able to have summaries whilst you do the background work. keep up good communication and ask me to guide you early on with a few web pages you find so you don't waste days on something thats not what we need. We have a great team, and we're looking for someone who can be with us for the long term. If you do well, you may be given other jobs with our company too.
Skills: Administrative Support Customer support Data Entry Email Handling English Internet research Microsoft Excel Research Social Customer Service Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $12 - Posted
Require a database provider who can provide the list/database of CA Firms-PAN India with contact/website details.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Have you dreamed about combining the flexibility of working from home with doing really rewarding work? Perhaps you would like to seriously supplement your existing income with part time earnings? Do you want to use your experience and develop your skills to deliver fun and engaging lessons, which will inspire and delight and truly make a difference? If the above is of interest, then Continuum Education Services, an education sector recruitment company, should have the right opportunity for you. Our clients are reputable, award winning businesses who rely on us to find them passionate, qualified teachers to teach English to children as their second language (ESL) online. HOW TO APPLY: It’s simple, just send us an e-mail to teach@continuumservices.org and make sure that it contains the following; 1. An attached resume/CV clearly showing your teaching experience, age and nationality; 2. An attached colour head and shoulders photo of yourself; 3. An attached copy of your B degree; 4. A skype/similar contact address for video chat; 5. Please quote reference number “UP01” in the subject line/body of the email. Should you meet the requirements of any of our currents roles, we will be in touch regarding the next steps in the process. Sounds great right? Apply NOW & let’s get you teaching soon! Continuum Education Services (CES) was founded in 2014 and is a provider of teaching resources to the global online education market.
Skills: English Grammar english tutoring ESL Teaching Online Help Teaching English
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
Only apply for the job posted! Only apply if you have experience and contacts to perform the job! Only apply if you have knowledge in inbound campaigns! Only apply if you have a client ready! The job consists in finding inbound campaigns for my call center. For each inbound you will be getting 10,000 thousand US Dollars and a permanent job as a senior business developer that you will work remotely. SALARY: 10,000 USD (for each inbound you get and close) + %5 of total monthly invoice + Christmas bonus (Subject to performance)
Skills: Customer Retention Customer service Customer support Social Customer Service Social Media Marketing Social Networking Development Typing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Customer service Customer support Data Entry Email Handling Microsoft Excel Order Entry Order processing