Other Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hello, Hope you are doing ok! I am looking for a Chinese based assistant for the following tasks. Short story : I have placed an order with a supplier and paid 30% deposit. The communication with the factory was excellent however once I transferred the money the sales rep has become very passive, she does not reply to my emails and so on. I sent them the money 2 weeks ago (and emailed the bank confirmation) and since I had only 1 email from the sales rep and she said that the mass production has been started. I am not entirely sure whether is true or not and why it was delayed a week but things have got so slow from her side. I can’t afford more delays on these products because I want them to be ready for Q4. Also I need some more details about box sizes and packaging. So I need somebody in China who would be able to contact the factory and speed things up, get another sales rep if needed and we need to get the information we need as quick as possible because I will have to schedule these items for shipping with other products from another factory. Following tasks need to be taking care of : - Get contact with factory and ask for required product details such as product dimensions, packaging details, carton dimensions and weight. I have the details of the main product however I ordered other items with smaller quantities. - The production time they asked was 45 days. We need to make sure that they can deliver the products within this time frame. - They put inserts in our main product with our logo and some texts on it but they need to send me the layout or format of the insert. Or just the size, for instance A4 paper or A5 or whatever. - I will arrange an inspection for the goods before shipping so I need a contact detail which I can pass to the inspection company - Speed things up. The assistant needs to call them every week to make sure production is going ahead. - To support any communication between me and the supplier I reckon it is about about a 15 hour job in total and mainly talking on the phone with the supplier and emailing with me and the supplier. The aim is to speed things up. Hope you can arrange somebody with a reasonable price tag. Thank you Regards Norbert
Skills: Logistics & Shipping Negotiation Order processing Product Descriptions Product management Purchasing Management Sourcing Supply chain management Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
20 people need urgently for the position of Clerk,Customer Service and Data Entry Position ,applicant must reside or live in united state of america reply if you are interested,
Skills: Computer Skills
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
For those looking for home-based job so you can take care of your families and love ones while earning, this could be the right project for you! You can be self-employed, manage your own time, no transportation expenses, no traffic and the best thing you can work on your pajamas in the comfort of your home while taking care of your families! and still earn! We also offer career growth in our Company. Minimum Requirements: 1. Must have stable internet connection of at last 3 MBPS DSL wired and cable, updated PC, working headset with mic and speakers. 2. Must be able to work LA PST Business Hours 9:00 AM-6:00 PM Full-time. (12:00 AM-9:00 AM Philippine Time) 3. Good communication skills. Must be conversational, good tone of voice, good enunciation. 4. Must have BPO/Callcenter experience or able to deal with offshore Clients. If no experience in this field its ok but you must be articulate with english language and willing to learn. 5. Someone that is goal oriented, should be able to meet the expectations of the clients especially with target numbers. Details of the job will be explained during the interview. We are on this business for more than 5 years already, the project is quite stable and we offer career growth in the Company. Upon application, please include a sample voice recording using the attached script. We are on immediate hiring and we only need Contractors that can start with us right away.
Skills: Appointment Setting Customer service Outbound Sales Telemarketing
Fixed-Price - Entry Level ($) - Est. Budget: $15,000 - Posted
Required fresh and experienced Male and Female Agents in Call Center who are willing to work in Night shift Starting at 9 PM to 6 AM. Must be Good in English speaking and listing skills .Training will be offered to fresh Guys . Basic Salary starting from 15000 plus Commission Bonuses Attendance Allowance and friendly work environment. Skills: Fluent English Excellent Communication skills.responsible attitude.Age 18- fresh graduates are encouraged to apply
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Sales and status and returns on the phone
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for a person with experience when it comes to incoming and outgoing calls,making emails,and assisting clients and who can give our customer with a great customer satisfaction
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for dedicated English language teachers to provide online instructions in English as a second language for a wide range of learners (kids/beginners, intermediate, adults). The right candidate should possess an active and outgoing personality as well as a professional teaching manner. • Teach the English language to Chinese students online and evaluate their performance based on set guidelines • Prepare and study the teaching materials before the lesson starts • Conduct one-on-one video lessons with students within the prescribed time • Provide corrective feedback and ensure that the students understand each lesson • Create a lesson memo with the necessary feedback about the topics discussed Job Requirements: • Graduate of a 4-year college/university course, especially in Education, Communication Arts or a language-related degree • Good command of the English language • Proficient in the use of computers • ESL teaching experience (kids/adults) is an advantage • LET passers or with TESOL/TEFL/CELTA/TKT/CETYL certificate or equivalent will be prioritized • Must have the required technical and home office requirements (see below for more details) • Available to teach an average of 16 hours per week during these peak hours: * 7pm-11pm (Mon-Fri) * 9am-11pm (Sat-Sun) • Has excellent social skills and strong work ethics, professional, passionate about teaching, patient, focused, knowledgeable & can work with minimal supervision Home-Office Requirements: Technical Requirements: • Desktop computer or laptop (Windows 7 or above), CPU (Processor) - Dual Core Processor or above, Intel or AMD, RAM: At least 2GB of RAM (4 GB is recommended) • Wired DSL Internet Connection - at least 2 Mbps • Headset - with noise cancelling feature • HD Webcam • With a quiet, clutter-free, and well-lighted teaching environment/home office
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Able to accept emails from customers who are looking for handymen to do home repairs. Freelancer must be able to have a fluent English conversation with customer and schedule an appointment for the handymen. Must be able to call customers by having access to phone and able to use a US phone number to schedule appointments for handymen. Post everything on Podio. Pay raises and bonuses available for the right person. All calls are to be handled Tuesday and Thursday 5:00 PM to 7:00 PM , eastern standard time.and Saturday and Sunday from 12:00 PM to 3:00 PM *eastern Standard time. Need for you to contact old customers as well. Scripts provided! Must have a phone to make calls to the US. Please be prepared to send an audio tape of a conversation with someone acting as a customer.customer
Skills: Communications Telemarketing Telephone Handling
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Important: This is not a teaching job. The main task is casual chatting. We are looking for a friendly in individual to interact with the members of our community of learners. The community is nascent and the chat rooms have an insufficient level of activity. The goal is to initiate conversations with members visiting the text chat in order to raise the level of activity Responsibilities: - Interact with existing and new members in the context of language learning, - Engage in casual conversations in your native language and/or a language you're learning, spark new conversations between members. - Keep the chat rooms lively / maintain a healthy level of activity. Requirements: - Bilingual/Multilingual preferred but not critical, proficiency is NOT required. Our target languages are: English, French, German, Japanese, Korean, Spanish, Italian, Dutch, Swedish, Irish, Greek. - Good conversational skills, ability to engage in 2+ text conversations at a time - Learning a language is a plus - Requires a reliabe internet connection and a mainstream internet browser - Work hours can be any day or time, but necessitates to commit at least 20 minutes at a time. Also, the natural peak time of the community is between 2 and 10 PM GMT. At least 50% of the time working should be spent outside of that period. - Minimum 10 hours a week