Our eCommerce Web Operations business is rapidly expanding and we are HIGHLY MOTIVATED to hire FULL TIME Customer Service Representatives who have what it takes to be a part of this growing business.
Open availability M-F 8am-5pm;
These positions would begin at entry level with potential for qualified candidates advancing to Lead and/or Supervisor status.
- Experience working with at least one eCommerce platform with an advanced understanding of eCommerce operations as a whole.
- Amazon and eBay selling policies, messaging systems, order creation, claims, and disputes. Rakuten, 11 Main and other marketplace familiarity is a plus.
- Ability to effectively communicating with customers through email, LiveChat, and over the phone with an articulate and professional presentation while working in a busy warehouse environment.
- Knowledge of Shipworks, UPS Worldship; UPS Mail Innovations/Surepost, FedEx Ship Manager, or ability to quickly learn and access customer information...