We are looking for a Marketplace Quality representative to monitor and regulate adherence to our Marketplace policies.
The ideal candidate has 3+ years customer support experience working with international customers as well as:
- Experience and a passion for Upwork
- Experience as a coach or trainer for customer support
- A drive to WOW customers
- Have the ability to work well independently
- Possess excellent attention to detail
- Great English skills, written and spoken
- Familiarity with the Upwork service
The rate starts at $4/hr and will be subject to evaluation and performance review for rate increases.
The required number of hours is 40, working 5-6 days a week, including weekends, with a weekday off. If you are not able to commit to this type of shifting schedule, please do not proceed with your application.
Hired contractor must have own computer (not shared) and regular and dependable source of internet connection (post paid service).
Your cover letter must include any of your relevant skills or experience. It should highlight your strong points as a candidate and focus on achievements made on previous Upwork contracts. State your availability in terms of number of hours and days as well.