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Other Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Responsible for retaining customers who request to disconnect or downgrade services/ensure at risk customers are satisfied. Communications may be inbound and/or outbound. Re-builds the customer relationship by reselling the benefits and value of the products and services along with identifying their unstated needs, selling any missing lines of business to the customer, and make account changes as necessary. Job Duties: *Retains customers by probing for current level of satisfaction and identifying reasons for request to disconnect where applicable. * Resolve customer complaints, concerns through active listening, empathy, professionalism, and problem solving. *Acts as a product consultant, promoting, recommending, and selling the value of products and services based on a logical relationship to the customer's needs and interests; conducting comparison of customer spend on products/services via whole house review of total spend on competitive and company products and services where necessary. * Explain basic account information to the customer including their billing statement, products and services, with focus on first-call resolution, retaining revenue, and building value. * Must be able to work in a fast-paced, structured, dynamic and high-transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers. Requirements: * At least 2 years of Customer Service experience. *At least 1 year of solid sales experience required. -Must be able to persuade and upsell. *Strong computer skills and ability to multi-task using multiple programs/systems. *Able to work at a flexible schedule, must be able to work nights and weekends, variable schedule(s) and overtime as necessary. *Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 30+ hrs/week - Posted
We are looking to hire a few people to conduct calls for our company to retailers nationally. The persons that we are looking for MUST be able to speak English VERY CLEARLY and MUST have their own phone they can make calls from. We will be providing the list of numbers to call, and have responses collected and populated into a spreadsheet. We want someone that is very diligent and can get through our call list in a quick manner.
  • Number of freelancers needed: 5
Skills: Cold calling Customer service English Lead generation
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
I need a person who will create 25 blog account for me and give me details for access. Max 2 account per domain Some domain where you can create account: WordPress.org WordPress.com Blogger.com Blog.com blogger.ba bloger.index.hr blog.hr blogger.de in the front row application write " Dear Vedran, "
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hallo zusammen, derzeit suchen wir eine engagierte Verstärkung für unser Team. Wir betreiben ein Online-Tool für Fotografen und diverse weitere Online-Projekte. Zu den Hauptaufgaben zählen: - Kundenbetreuung: Chat, später ggf. E-Mail und Telefon. - Recherche: z. B. günstige Produkte im Internet finden oder Fotos verschlagworten - Softwaretesting: Keine Vorkenntnisse nötig. - Social-Media-Management (Twitter, Facebook) - Zahlungseingänge und Mahnungen verwalten. Das bieten wir: - Freie Zeiteinteilung - Online-Arbeit. Alle Tools werden gestellt Das solltest Du mitbringen: - "Digital Native", d.h. mit dem Internet groß geworden - Vertraut mit E-Commerce - Erfahrungen im Kundenkontakt - Spaß an coolen Projekten - Idealerweise Erfahrungen im Bereich Fotografie oder Urheberrecht - Muttersprache: deutsch Wir freuen uns auf Eure Zuschriften!
Skills: Customer support German Research Software Testing
Fixed-Price - Intermediate ($$) - Est. Budget: $2,500 - Posted
Our E-learning company needs an American ESL teacher to work online, monday thru friday, from 9 AM to 6 PM, for ten months. The teacher must help Spanish-speaker students with their questions and difficulties, via online live chat, skype and email. Spanish knowledge required. For more details, please contact ASAP with a cover letter.
Skills: Customer service Customer support English English Grammar english tutoring ESL Teaching Spanish Teaching English Translation English Spanish
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
My husband is looking for a Portuguese teacher to help him learn the language. He speaks English, Spanish, Italian and French, so he understands some and can speak some, but needs a lot of practice. He is looking for someone that is able to just have conversational lessons through Skype by bringing relevant material (news article, interesting topics, etc.) to talk about and giving basic instruction with grammar points. Please, you must have teaching experience as he needs someone to who can both instruct and correct mistakes instead of only speaking to him. He is looking for a couple hours a week only and the times are flexible (UK timezone). Please put "teaching rocks!" at the beginning of your response so that I know you've read this post. Thank you.
Skills: English Portuguese
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I would like to hire someone that knows there way around when it comes to not only building a buyers list as well as a sellers list.Take calls and record Sellers/Buyers information in order to build a small real estate investing company with daily administrative tasks. These tasks include (but are not limited to): Performs Quick CMA and Full CMA Reports Does Text message Follow Up for all Missed Calls on Google Voice Researches and Prepares Mailing Lists (Unsafe Structures, Delinquent Taxes) Updates Website with Status of Sold Properties to Pending and Sold Confirms that all Google Voice Numbers are working properly (every Friday) Prepares Contracts and Amendments Sets and Confirms Appointments with Sellers and Buyers Tracks Marketing Campaigns in Realeflow.com Orders Marketing Campaigns Prepares and organizes closings Confirms Daily Appointments Sends SMS text Message Blast to SMS Subscribers Adds New Subscribers (Buyers) to Email List Processes front End Contracts Orders Title Work Adds Properties to Website Adds Properties to the MLS Update Realeflow.com CRM Coordinates Closing with Buyer and Seller Request HUD Closing Statements prior to Closing Updates the MLS with Pending/Sold Status Communicates with Buyer Regarding Closing Files all paperwork in Dropbox and keeps files organized. Many other misc tasks.
Skills: Cold calling Data Entry Internet Marketing Lead generation Social Media Marketing Telephone Handling Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
I would like a logo for our new coaching business (OverThrive Coaching) that inspires, energizes, and wows clients. Colors of oranges and blues (possibly greens) are the colors we are thinking of, but we are open. A mix of modern and traditional style. Possibly incorporate a tree inside the O or bird in flight (we are open to your creativity). The coaching business is a team of two coaches who coach on topics of career/career transitions, life purpose, work-life balance, creativity, and home design/home organization.
Skills: Logo Design
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a new customer service and order processing professional. At Solid Lift Parts, we believe that there is always a simpler way to do things. We are always challenging the status quo and will easily change to keep bettering our company and its team. We always challenge and achieve new goals as we value improvement. If you are an individual that value challenges, improvement, change, and simplicity, you will love being part of our team! This is a full-time, permanent position with 8 hours per day and paid 1 hour break for 5 days a week of work with paid US federal holidays and potential bonuses. Some technical qualifications are as follows: - Email in professional manner - Research online - Fast keyboard typing skills - Fluent in English, written and spoken - Some experience using Quickbooks or Xero is recommended - Headset (Post training stage, we will provide you with upgrades for your home office to help improve work efficiency) - Tech savvy MUST PROVIDE: - Internet speed test - Please provide a screenshot - Top internet speed capacity at your location by your internet provider - Please provide the info about your computer`s speed, ram space, hardware information - Skype ID, so we can contact the right person immediately HEADS UP: During the application process, you will have a voice interview via Skype, series of real time online logic and memory tests. We are looking to fill a permanent position. *Applicants who does not provide the results of the internet speed test and info about your computer as well as the answers on all screening questions will be automatically rejected. Thank you for inquiring!
Skills: Call Handling Customer service Customer support Data Entry Email Etiquette Email Handling English Internet research Intuit QuickBooks Invoicing Microsoft Excel Xero
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Hello, I live in Japan. I need a parson who lives in USA I like you to receive products from Amazon.com and China. (products form China will be end of March, so you need to keep products from Amazon till China products to come) Most of Products are costumes. Products from China is hand towel . You have to put a China product and other product together to make 1 set of product. You need to print out amazon products label (I will provide PDF to be print) (you need to get sheet http://www.amazon.com/MFLABEL-Sheets-Address-Labels-Shipping/dp/B0183H82A6/ref=sr_1_33?ie=UTF8&qid=1454045749&sr=8-33&keywords=FBA+label You need put a label per product.(All products have been put on labels and have to be changed new labels) You need put puroducts in BOXes and send to Amazon warehouse. Number of products are less than 400 rceiving and sending sipping costs will be paid by my side, so you do not have to pay forward. I like to negociate 35 cents per product to be send to Amazon warehouse. price are flexible, please feel free to apply Thnak you so much for leading this job. Eddie
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